TROUBLE SHOOTING
25
TV screen and video
The images from this unit do
not appear on the television.
Picture is distorted.
Make sure that the television is connected to the VIDEO OUT terminal,
COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this
unit.
Make sure that the television
’
s input setting (e.g., VIDEO 1) is correct.
Video is not output in high
definition.
High definition video cannot be output through the VIDEO OUT.
Confirm that the HDMI Resolution and Component Video Resolution in
the Setup menu are set properly.
Depending on the BD-Video, output from the COMPONENT VIDEO OUT
terminals may be restricted to 480p.
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
Use the television to change the aspect. Refer to your television
s
operating instructions.
When using a component video cable, set
“
TV Aspect
”
to
“
4:3 Pan &
Scan
”
.
When playing DVD-Video
using progressive output,
one part of the picture
momentarily appears to be
doubled up.
This problem is caused by the editing method or material used on
DVD-Video, but should be corrected if you use interlace output.
When the unit is connected using HDMI terminal, refer to
“
HDMI
connections
”
.
There is no apparent change
in picture quality when
adjusted with the Video menu
in the on-screen menu.
The effect is less perceivable with some types of video.
Sound
No sound.Low volume.
Distorted sound.
Cannot hear the desired
audio type.
Check the connections and the “Digital Audio Output” settings. Check the
input mode on the amplifier/receiver if you have connected one.
Press [AUDIO] to select the audio.
The sound effects (Re-master, V. Surround, etc.) will not work when the
bitstream signal is output from the HDMI AV OUT terminal or the DIGITAL
AUDIO OUT terminal.
When “BD-Video Secondary Audio” is set to “ Off ”, Dolby Digital Plus,
Dolby TrueHD and DTS-HD are output from the DIGITAL AUDIO OUT
terminal as Dolby Digital or DTS Digital Surround bitstream.
Cannot switch audio.
There are discs for which audio cannot be changed because of how the
disc was created.
When connecting an amplifier/receiver using a coaxial cable, optical
digital audio cable or an HDMI cable, you cannot switch the audio if
“Digital Audio Output ” is set to “ Bitstream ” . Set “ Digital Audio
Output ” to “ PCM ” or connect using audio cables.