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Section 1 

 Setting Up Your Printer

2

OKIPAGE

 

10ex

 User’s Guide

Selecting a Location for Your Printer

A firm surface such as a table or desktop

Space to open the cover and pull out the paper tray
and the rear output extender

Air circulation around the printer to prevent overheating
(minimum of 4 inches)

A nearby power source

Room temperature of 50° to 90°F (10° to 32°C).

Relative Humidity of 20- 80%

No direct sunlight

http://www.okidata.com

for the latest information on:

Product Guides

Customer Support

Software Drivers

Corporate Information

Documentation

Checking the Contents

Unpack your printer. The shipping box should contain:

1. OKIPAGE 10ex  Printer (with image drum cartridge installed)

2. CD-ROM (includes printer drivers and software)

3. Printer software diskette (to install printer software without CD-

ROM)

4. Toner Cartridge

5. Black plastic light-shield bag (to store image drum if you need to

ship the printer)

6. Power Cord

7. Okipage 10ex User’s Guide

8. Warranty Registration Card

If you are missing anything, contact your dealer.

Visit the OKIDATA Web Site

Image drum cartridge

Summary of Contents for OKIPAGE 10ex

Page 1: ...OKIPAGE 10ex Digital LED Printer User s Guide...

Page 2: ...ustry Company Ltd Marque d pos e de Oki Electric Industry Company Ltd Marca Registrada Oki Electric Industry Company Ltd OKIPAGE is a trademark of OKI America Inc Energy Star is a trademark of the Uni...

Page 3: ...u have an older non grounded outlet contact an electrician to have the outlet replaced Do not use an adapter to defeat the grounding The printer must be installed near a power outlet which remains eas...

Page 4: ...ass B limits for radio interference as specified in the Industry Canada Radio Interference Regulations Cet appareil est conforme aux crit res tablis pour la Classe B en ce qui concerne les interf renc...

Page 5: ...conforme la Directive 72 23 EEC sur l harmonisation des lois des tats membres relativement au mat riel lectrique devant tre utilis dans des limites de tension sp cifiques Este producto cumple con los...

Page 6: ...to the standard warranty period OKI On Site If you experience a malfunction of your OKI printer and the problem cannot be resolved over the phone this program offers you repair of your printer right...

Page 7: ...No CD ROM Drive 9 Status Monitor 9 Windows 95 Windows 98 and Windows NT 4 0 10 Windows 3 x 11 Using the Status Monitor 12 Uninstall Printer Software 13 Section 2 Operting Your Printer Using the Front...

Page 8: ...s 40 Manual Paper Feed Request 40 Controller Errors 41 Interface Errors 41 Print Quality Problems 41 Software Problems 43 Hardware Problems 45 Section 5 Service and Support OKIDATAONLINE 46 Your Deale...

Page 9: ...ar paper exit extender opened Cover release buttons Operator panel Power switch Top paper exit bin Paper tray gauge Manual paper feed tray Paper tray Top paper exit extender Rear paper exit extender c...

Page 10: ......

Page 11: ...e software operator panel Energy Savings Power is reduced when not printing 1 year overnight exchange warranty 5 year warranty on the LED printhead overnight exchange available in the US and Canada Co...

Page 12: ...r the latest information on Product Guides Customer Support Software Drivers Corporate Information Documentation Checking the Contents Unpack your printer The shipping box should contain 1 OKIPAGE 10e...

Page 13: ...e drum cartridge Do not touch the drum s green surface Only the OKIPAGE 10 and 12 Series Type 5 Image Drum will fit in this unit Part 40433305 3 Remove the protective paper from the image drum 4 Reins...

Page 14: ...Toner Cartridge will fit in this unit Part 52109001 3 Peel tape off the bottom 4 Grasp the lock lever and place the left side of the toner cartridge into the toner well under the tab 5 Lower the right...

Page 15: ...paper Maximum 250 sheets 20 lb and place it in the tray under the tabs Do not fill above the PAPER FULL mark To use letterhead place paper print side down top edge facing you Recommended paper weight...

Page 16: ...er printed Exit bin holds 150 sheets of 20 lb paper LETTER LEGAL A4 OTHER ENV READY ATTENTION MAN FEED DATA 1 Pull the front tray extender forward 2 Lift out the support bar Don t change paper paths w...

Page 17: ...s available Part 00025302 See Section 5 for purchasing information Connect the Cable Make sure the printer and computer are off 1 Insert the printer end of the cable firmly into the connector on the b...

Page 18: ...ON LINE Printing a Demo Page LETTER LGL OTHER A4 ENV PRINT DEMO To print a page showing printer features and capabilities do the following 1 Press ON LINE until the READY light goes out and the printe...

Page 19: ...com and download the printer drivers or 2 Use the enclosed 3 5 diskette It contains a Windows driver that will allow you to use your printer right away Follow the instructions in the README TXT file...

Page 20: ...configuration then click Next 7 When the Manufacturers list appears Click Have Disk 8 When Install From Disk window appears depending on your operating system and choice of driver type one of the fol...

Page 21: ...tall assuming d is the location of your CD ROM drive Click OK A message appears reminding you that this program installs only the printer software To install the driver see instructions in the previou...

Page 22: ...CLXL advanced driver appears Click OK 8 Click Close Using the Status Monitor You have the option of installing an on screen printer status monitor and operator panel With the status monitor open print...

Page 23: ...r save Select paper source weight size transparencies Set print output quality darkness setting Adjust lines per page orientation edit size Select emulation PCL IBM EPSON Uninstall Printer Software If...

Page 24: ...s inactive except ON LINE Off Printer is off line cannot receive data button functions active Blinking Printer is receiving data LCD Display Window Indicates What the printer is doing during normal op...

Page 25: ...t n e e d o m E N I L F F O n I u n e M t n i r P s s e r p d n o c e s 2 s g n i t t e s u n e M s t n i r p e d o m E N I L F F O n I 1 U N E M s s e r p k c i u Q u n e M 1 l e v e L s r e t n e e...

Page 26: ...es the current selection 6 Press Recover to see more selections 7 Press ENTER to choose a selection 8 Press ON LINE to exit the menu Operations and features set in your application software will overr...

Page 27: ...y TRAY SELECT MANUAL OFF ON Notes When set ON paper will feed from the front feeder PAPER IN TRAY 1 TRAY 2 OPTION FEEDER MULTI FEEDER OPTION Notes Select paper source Tray 2 and Multi Feeder appear if...

Page 28: ...matically identified by paper sensors This setting eliminates having to select paper size manually Other sizes setting must match paper size in tray or PAPER SIZE ERROR displays unless PAPER SIZE CHEC...

Page 29: ...ELOPE option MEDIA TYPE TRAY 1 MEDIUM HEAVY HEAVY LIGHT MEDIUM MEDIUM LIGHT Notes Paper thickness setting Medium Light 18 lb paper Medium Heavy 24 lb paper Heavy 28 lb paper Light 16 lb paper Medium 2...

Page 30: ...ption is installed DLLSOFT is indicated only when a soft font is downloaded at permanent setting PCL FONT NO I000 TO I046 Notes Select font by ID number see font print sample S soft font PCL FONT CPI...

Page 31: ...Select Symbol Set PAGE LAYOUT1 PCL A4 WIDTH 78 COL 80 COL Notes Use for A4 size paper to select 78 columns or condense 80 columns to fit characters on a line PCL BLNKSKIP OFF ON Notes ON printer will...

Page 32: ...h with 12 cpi only IBM only IBM EPSON CHAR SET SET 2 SET 1 Notes Selects character set IBM EPSON SYMBOL IBM 473 Notes Selects code page IBM EPSON LETTER 0 DISABLE ENABLE Notes Select the style of lett...

Page 33: ...LF CR Notes Select function when LF code is received IBM EPSON LINELENG 80 COL 136 COL Notes Select number of characters per line IBM EPSON FORMLENG LETTER A4 12 INCH Notes Select page length IBM EPSO...

Page 34: ...LATIONS PAGE LAYOUT 2 ORIENT PORTRAIT LANDSCP Notes Select vertical horizontal printing LINES PG 5 LNS 60 LNS 64 LNS 128 LNS Notes Sets number of lines printed on a page Minimum is 5 maximumis 128 HOS...

Page 35: ...B TO 1 1MB Notes Reserves a section of memory for downloading fonts improves printing speed by saving previously created fonts Will take memory away from total print buffer and REC BUFF FREE MEM XXXXX...

Page 36: ...n at end of receive time 8 MIN Reduces power consumption 8 minutes after printer stops receiving data fuser heating element shuts off 30 seconds later fan shuts off When printer receives data fuser wa...

Page 37: ...OFF ON PARALLEL I F SPEED HIGH MEDIUM Notes HIGH Data transfer speed maximized MEDIUM Select if data transmission problems occur or with earlier computers BI DIRCT ENABLE DISABLE Notes ENABLE Select...

Page 38: ...s when RS232C Board is installed Select serial interface parity type MIN BUSY 200 MSEC 1 SEC Notes Appears when RS232C Board is installed Set length of busy signal when Ready Busy DTR protocol is sele...

Page 39: ...i r P r e t n i r p e h t f f o n r u t T E S E R T N C M U R D e g d i r t r a c m u r d e g a m i e h t g n i c a l p e r r e t f a r e t n u o c m u r d e h t t e s e R F U B C E R B K 0 2 B K 8 O...

Page 40: ...ier than 28 lbs Printing a Special Document If you have plain paper loaded in the paper tray and you want to print one letterhead page or special document do the following 1 Set manual feed and paper...

Page 41: ...anual feed tray down 5 Adjust the paper guides 6 Insert the envelope flap down and to the left until the printer grips it 7 Issue the print command in your software Selecting Envelopes No windows meta...

Page 42: ...lowing recycled paper has been tested and approved for use in OKI printers Weyerhaeuser Lynx Opaque 20 PCW 20lb 28 lb and Laser Copy 20 lb Union Camp Great White Laser 25 PCW 20lb 24lb International P...

Page 43: ...ll towards the front of the printer to unlock the cartridge Lift out carefully and discard the used toner cartridge 4 To install a new toner cartridge follow the instruction in Section 1 or the instru...

Page 44: ...in Section 1 or the instructions included in the replacement kit Cleaning the LED Array Clean the LED array each time you install a new toner cartridge or if you have faded vertical areas or light pr...

Page 45: ...ne 2 Press Recover and Reset simultaneously and hold for 2 seconds CLEANING MANUAL LETTER REQUEST displays 3 Pull down the manual feed tray and insert a clean sheet of 8 1 2 x 11 paper The print rolle...

Page 46: ...on both sides of the paper for more than a few pages or preprinted documents that have been in a photocopier Try paper before you buy in quantity If a paper jam message displays remove the jam using t...

Page 47: ...IT JAM rear tray displays if paper exits to rear exit tray 1 Lift the top cover LETTER LEGAL A4 OTHER ENV READY ATTENTION MAN FEED DATA 2 Pull the jammed paper out from the back of the printer Pulling...

Page 48: ...ed off by power save function Action No action needed MESSAGE OFF LINE Explanation Not on line to receive data Action Press ON LINE to enable printer to receive data MESSAGE DATA Explanation Data rema...

Page 49: ...l panel features can be controlled only through software To reset enter Maintenance Menu Action Press to toggle enable disable then press ENTER Cleaning Maintenance MESSAGE xxxxx TONER LOW Explanation...

Page 50: ...ad specified size paper in tray Top line of message may be any valid paper size Action Insert requested size paper Manual Paper Feed Request MESSAGE xxxxx MANUAL REQUEST Explanation Request that speci...

Page 51: ...d Action Press RECOVER to release error Check protocol of host and printer Contact service Print Quality Problems Before consulting a service representative regarding a print quality problem check the...

Page 52: ...ter installation Problem Toner cartridge is not correctly installed Solution Install toner cartridge correctly Symptom Smeared or blotched print Problem Dirty or defective fuser assembly or other hard...

Page 53: ...ress the FORM FEED button to eject the final page or send a form feed command decimal character 12 If desired set AUTOEJCT in MENU2 Symptom Data is sent to printer but nothing happens ON LINE message...

Page 54: ...ximum speed output plain text Symptom Size of top margin increases with each page printed Problem Creeping text Number of lines per page in software is not equal to number of lines per page of printer...

Page 55: ...has been used PC If more than one printer is available make sure your printer has been selected Make sure your printer is on line Symptom Garbage prints Problem Incorrect cable configuration Also see...

Page 56: ...customer service call 1 800 OKIDATA The Okidata Information System Automated Attendant is available 24 hours a day 7 days a week The system can provide immediate assistance with Basic printer operatin...

Page 57: ...eturn authorization number RA Faxable Facts You can have product and support information faxed automatically to you through Okidata s Faxable Facts an online document retrieval system A touch tone tel...

Page 58: ...EXICO Oki Data de Mexico S A de C V Tel 525 661 6860 Fax 525 661 5861 ARGENTINA Megatech Tel 541 371 4123 Fax 541 371 4123 Touch Tone needed BRAZIL Oki Data do Brasil Ltda Tel 5511 5589 1518 Fax 5511...

Page 59: ...MPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE Some states do not allow limitations on how long an implied...

Page 60: ...y result in your being charged the full price of the exchange unit Before you ship the printer remove the image drum and toner cartridge to prevent damage to the printer during shipment failure to do...

Page 61: ...oppes 30 ERROR nn aaaaaaaa message 41 ERROR nn message 41 ERROR REPORT 27 F Faxable Facts 47 Fonts 1 OCR A B 1 True Type 1 FONTS SYMBOLS 20 FONTS SYMBOLS IBM EPSON 21 Front Operator Panel 14 FUSER mes...

Page 62: ...e 39 Controller Errors 41 Interface Errors 41 Maintenance Menu Mode 39 Manual Paper Feed Request 40 Paper Errors 40 System Status 38 printing 31 Printing the Menu 16 Protective Film 3 Protective Paper...

Page 63: ...by weight CAS 1333 86 4 OSHA TWA 3 5 mg m3 ACGIH TLV 3 5 mg m3 Paraffin Wax less than 3 by weight CAS 8002 74 2 OSHA TWA 2 mg m3 for total dust ACGIH TLV 2 mg m3 for total dust Amorphous Fumed Silica...

Page 64: ...emove sources of ignition 2 Clean up spill with wet cloth Large Spills 1 Remove sources of ignition 2 Wear protective gear respirator rubber gloves goggles see below 3 Clean up spill with scoop being...

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