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Oki OKIPAGE 14i, Service Manual

The Oki OKIPAGE 14i user manual is a comprehensive technical reference guide for this high-quality printer. You can easily download the manual for free from manualshive.com, providing you with all the necessary information to set up and operate your OKIPAGE 14i efficiently. Improve your printing experience with this detailed manual.

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Operation during Toner Low state

When the stirring bar reaches the maximum height, it falls to the minimum height due to its own weight, since there is no resistance provided by the toner on 

l

the other side. Because of this, the time interval during which it is in encounter with the magnet of the sensor lever becomes longer. By monitoring this time 
interval, Toner Low can be detected.

TONER FULL state 

TONER LOW state

Summary of Contents for OKIPAGE 14i

Page 1: ...OKIPAGE 14i LED Page Printer SERVICE MANUAL...

Page 2: ...Board 12 2 3 Electrophotographic Process 13 2 3 1 Electrophotographic Process Mechanism 14 2 3 2 Electrophotographic Process 15 2 3 3 Process Operation Descriptions 16 2 3 4 Revision of LED Head Illum...

Page 3: ...pply Sensor Board High Voltage Unit and Contact Assy 47 3 3 22 Cassette Guide L Assy 49 3 3 23 Cassette Guide R Assy 50 3 3 24 Spacer Bearing L R 51 4 Adjustments 4 Adjustment 52 4 1 Maintenance Modes...

Page 4: ...ror ERROR 71 ERROR 72 ERROR 73 78 5 SSIO error ERROR 74 79 6 Fan error ERROR 70 80 6 5 3 Image Troubleshooting 81 1 Images are light or blurred entirely 82 2 Dark background density 83 3 Blank paper i...

Page 5: ...Feeder Maintenance 1 PREFACE 107 1 1 Functions 108 1 2 External View and Component Names 109 2 MECHANISM DESCRIPTION General Mechanism 110 2 2 Hopper Mechanism 111 3 PARTS REPLACEMENT 112 3 1 Precauti...

Page 6: ...acement Methods 137 3 3 1 Stepping Motor Hopping 138 3 3 2 TQSB 2 PCB 139 3 3 3 Hopping Roller Shaft Assembly and One way Clutch Gear 140 4 TROUBLESHOOTING Precautions Prior to the Troubleshooting 141...

Page 7: ...Table of Contents Page 2 Cable 3 Signal 4 Appearance 5 Physical dimensions 6 List of protocols 7 TCP IP 8 Netware 9 EtherTalk 10 NetBEUI 11 OKI Original Port 12 Others 13 Setup 14 TROUBLESHOOTING...

Page 8: ...ter This manual is written for use by the maintenance personnel Please note that you should refer to the Printer Handbook and Printer Setup for the handling and operating methods of the equipment Copy...

Page 9: ...E 14i Chapter 1 Specifications Page 3 1 1 System Configuration OKIPAGE 14i consists of control and engine blocks in the standard configuration as shown in Figure 1 1 In addition the options marked wit...

Page 10: ......

Page 11: ...Figure 1 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 12: ...ions Page 4 1 2 Printer Configuration The printer unit consists of the following hardware components Electrophotographic Processor l Paper Feeder l Controller l Operator Panel l Power Supply Unit l Th...

Page 13: ......

Page 14: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 15: ...Specifications Page 5 1 3 Optional Configuration The options shown below are available for use with OKIPAGE 14i These are available separately from the printer unit 1 High Capacity Second Paper Feeder...

Page 16: ...4 RS 232C Serial Interface Board 5 Network Interface Board 10 Base...

Page 17: ...Network Interface Board 10 100 Base 7 DRAM SIMM Memory DRAM SIMM memory is available with memory of 1 MB min to 32 MB max The access time of SIMM memories are 60ns 70ns 80ns and 100ns 8 Flash memory S...

Page 18: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 19: ...evelopment method Exposure method Dry electrophotography LED stationary head 5 Paper used Type Standard paper l Xerox 4200 20 lbs Application paper manual face up feed l Label Envelope OHP paper Trans...

Page 20: ...INT First page print time 7 5 seconds typical for the Letter size paper after warm up 7 Paper feeding method Automatic paper feed or manual paper feed 8 Paper delivery method Face down face up 9 Resol...

Page 21: ...rs 13 Noise During operation 53 dB A or less Standby 38 dB A or less Quite mode Back ground level 14 Consumables Toner cartridge kit 2 000 Type 5 5 duty Toner cartridge option 4 000 Type 8 5 duty Imag...

Page 22: ...Safety Standards 1 5 1 Certification Label 1 5 2 Warning Label 1 5 3 Warning Caution Marking Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner...

Page 23: ...ication Label The safety certification label is affixed to the printer in the position described below Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business...

Page 24: ...bels are affixed to the sections which may cause bodily injury Follow the instructions on warning labels during maintenance Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See...

Page 25: ...Service Manual for OKIPAGE 14i Chapter 1 Specifications Page 10 1 5 3 Warning Caution Marking The following warning and caution markings are made on the power supply sensor board...

Page 26: ...k of electric shock Test before touching FRENCH Le dissipateur thermique et le noyau du transformateur pr sentent des risques de choc lectrique Testez avant de manipuler SPANISH Las disipadores de col...

Page 27: ...soient sous tension une fois que les fusibles ont f rerir s SPANISH Las circuitos pueden estar activos una vez que se hayan abierio los fusibles PORTUGUESE Os circuitos podem estar energizados ap s o...

Page 28: ...control board receives data via the host I F it then decodes edits and stores the data in memory After completing the editing of a single page of data it references the font memory and generates bit...

Page 29: ......

Page 30: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 31: ...roller Transfer of image data from DRAM to video output port Parallel interface controller Control of Centronics parallel interface Serial interface controller Control of RS 232C serial interface Vide...

Page 32: ...th l 5 Parallel Interface Parallel data is received from a host system via parallel interface which conforms to the IEEE 1284 specification 6 USB Interface Serial data is received from a host system v...

Page 33: ...it generates the following voltages required for electrophotographic process from 5 V according to the control sequence from the main control board When cover open state is detected 5 V supply is inte...

Page 34: ...er feeding situation and paper size based on the paper arrival time and running time ON Paper exists OFF No paper exists Inlet sensor 2 Detects the paper width ON A4 or larger OFF Smaller than A4 Pape...

Page 35: ...ensor Detects the end of the paper ON Paper exists OFF No paper exists Toner sensor Detects the lack of toner Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data B...

Page 36: ...graphic Process Mechanism 2 3 2 Electrophotogrpahic Process 2 3 3 Process Operation Descriptions 2 3 4 Revision of LED Head Illumination Copyright 2000 Oki Data Division of OKI America Inc All rights...

Page 37: ...15 2 3 1 Electrophotographic Process Mechanism This mechanism actuates the printing of image data supplied by the main control board on the paper by electrophotographic process The layout of the elect...

Page 38: ......

Page 39: ...tor and a thermostat The AC voltage from the power supply sensor board is applied to the heater controlled by the HEATON signal from the main control board This AC voltage heats the heater The main co...

Page 40: ...o the electrostatic latent image by static electricity making the image visible At the same time the residual toner on the image drum is attracted to the developing roller by static electricity 4 Tran...

Page 41: ......

Page 42: ...Figure 2 4...

Page 43: ......

Page 44: ...Figure 2 5 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 45: ...y bearing so turning any of these gears in the reverse direction will not transmit the motion to the corresponding roller a Hopping 1 For hopping the registration motor turns in direction a clockwise...

Page 46: ...irection b counter clockwise direction drives the registration roller to advance the paper in this case the hopping gear also turns but the hopping roller is prevented from turning by the one way bear...

Page 47: ...ayer both having elasticity to secure good contact with the image drum When the DC voltage applied by the power supply exceeds the threshold value charging begins The applied voltage is proportional t...

Page 48: ...C comprising CTL and CGL is about 20 mm thick The image roller surface is charged to about 750 V by the contact charge of the charge roller When the light from the LED head irradiates the image drum s...

Page 49: ...f the image drum surface is kept to about 100 V 4 Developing Toner is attracted to the electrostatic latent image on the image drum surface converting it into a visible toner image Developing takes pl...

Page 50: ...um and the developing roller making the electrostatic latent image visible An illustration of activities at the contact point of the image drum surface and the developing roller arrow marks denote the...

Page 51: ...er is applied to the paper from the reverse side The application of a high positive voltage from the power supply to the transfer roller causes the positive charge inducement on the transfer roller su...

Page 52: ...the temperature of the heater roller to a designated temperature in the menu depending on the thickness of the paper tray 1 2 light 165 C medium light 170 C medium 175 C medium heavy and heavy 195 C m...

Page 53: ...7 Cleaning When the transfer is completed the residual toner left on the image drum is attracted to the cleaning roller temporarily by static electricity and the image drum surface is cleaned...

Page 54: ...hen the number of sheets accumulated reaches 10 or more and the printout operation ends l Changes in bias voltage applied to each roller move the attaching toner off the roller to the image drum and r...

Page 55: ...M which is installed in the LSI that maintains the LED illumination correction values and an LED correction drivers together as a pair The printing and correction data obtained from the CPU through fo...

Page 56: ...ing data synchronous clock CLOCKI Then the printing data stored in shift registers are latched by the high level pulse of LOADI The latched printing data turns the LEDs on by STRB1I N through STRB4I N...

Page 57: ...s not reach the paper sensor within a l predetermined feeding distance since the paper has reached the inlet sensor The leading edge of paper does not reach the outlet sensor within a l predetermined...

Page 58: ...4 8661 Paper feed jam Write sensor on to Out sensor on 5 531 9843 Paper size error In sensor on to Out sensor on Depends on the paper length 1 772 1 772 Paper exit jam Out sensor on to Out sensor off...

Page 59: ...8 728 12 27 A6 5 827 4 055 7 598 Monarch 7 50 5 728 9 272 COM 9 8 874 7 102 10 65 COM 10 9 50 7 728 11 27 DL 8 661 6 89 10 43 C5 9 016 7 244 10 79 Free 4 335 14 0 2 559 15 77 Unit inch Copyright 2000...

Page 60: ...wer supply circuit This results in the interruption of all high voltage outputs At the same time the CVOPN signal is sent to the main control board to notify that the microswitch is off and the main c...

Page 61: ...stirring gear Operation l l Toner Low is detected by monitoring the time interval of the encounter of the magnet set on the sensor lever and the magnet on the stirring bar Operation during Toner Full...

Page 62: ...eight due to its own weight since there is no resistance provided by the toner on l the other side Because of this the time interval during which it is in encounter with the magnet of the sensor lever...

Page 63: ...l When there is no change with the toner sensor for 2 cycles 4 875 sec x 2 or more then the Toner Sensor Alarm is activated l The toner sensor is not monitored while the drum motor is in halt l Copyr...

Page 64: ...power cord in the following sequence i Turn off o the power switch of the printer ii Disconnect the AC inlet plug of the AC power cord from the AC receptacle iii Disconnect the AC power cord and inter...

Page 65: ...ey should temporarily be attached to the original positions during disassembly 7 When handling IC s such as microprocessors ROM s and RAM s or circuit boards do not wear gloves that are likely to gene...

Page 66: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 67: ...Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 23 3 2 Parts Layout Lower base unit This section describes the layout of main parts of the equipment Lower base unit...

Page 68: ......

Page 69: ...Upper Cover Unit Base Unit Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 70: ...E 14i Chapter 3 Disassembly Page 24 Upper cover unit Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this mate...

Page 71: ...Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 25 Base unit...

Page 72: ......

Page 73: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 74: ...nel Assy 3 3 4 Lower Base Unit 3 3 5 Pulse Motor Main Drum 3 3 6 Pulse Motor Registration 3 3 7 Face Up Stacker Assy 3 3 8 Eject Roller Assy 3 3 9 Motor Assy 3 3 10 Hopping Roller Shaft Assy 3 3 11 St...

Page 75: ...tact assy 3 3 22 Cassette Guide L 3 3 23 Cassette Guide R 3 3 24 Spacer Bearing L R Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange B...

Page 76: ...stacker cover assy 3 4 Take out the image drum unit 4 5 Remove two screws 5 and open the manual feed guide assy 6 Lift the front side of the upper cover 7 up and unlock the latches at two locations on...

Page 77: ......

Page 78: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 79: ...d open the stacker cover assy 1 2 Open the hook section on the left side of the stacker cover and remove the LED head 2 Note Be sure not to touch directly or push on the SLA part of the LED head l Do...

Page 80: ......

Page 81: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 82: ...r cover from the rear side lift the operator panel assy 1 from the back and remove it 2 Remove the Sumi card operator panel 2 from the connector CN1 3 Note You can remove the operator panel assy while...

Page 83: ......

Page 84: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 85: ...ove the face up stacker assy see 3 3 7 4 Remove the connecting cables 2 and 3 of the pulse motors from the connectors DM RM of the M7E PCB 1 5 Remove the LED head cables 4 and 5 from the connectors HE...

Page 86: ......

Page 87: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 88: ...GE 14i Chapter 3 Disassembly Page 31 3 3 5 Pulse Motor Main Drum 1 Remove the upper cover see 3 3 1 2 Remove the lower base unit see 3 3 4 3 Remove two screws 1 and remove the pulse motor main drum 2...

Page 89: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 90: ...14i Chapter 3 Disassembly Page 32 3 3 6 Pulse Motor Registration 1 Remove the upper cover see 3 3 1 2 Remove the lower base unit see 3 3 4 3 Remove two screws 1 and remove the pulse motor registration...

Page 91: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 92: ...r cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the screw 1 and remove the Sumi card operator panel cable 2 off the latch section of face up stacker 4 Remove both the shield plat...

Page 93: ......

Page 94: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 95: ...3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Disengage the eject roller assy 1 from the lower base 2 by pressing...

Page 96: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 97: ...ssy see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Remove the heat sink from the pulse motor main drum see 3...

Page 98: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 99: ...operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Remove the motor assy see 3 3 9 6 With the lower base unit 1 standing on its side re...

Page 100: ......

Page 101: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 102: ...ach the reset spring 2 from the lower base unit 3 turn the reset lever L 4 in the direction of arrow A until it stops and remove it in the direction of arrow B 6 Unlock two latches of the lower base u...

Page 103: ......

Page 104: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 105: ...clutch gear 1 7 Remove the Registration Gear by unlocking the latch of the Gear 4 8 Remove the Registration Bearing L 3 9 Press the registration roller Assy 2 in the direction of arrow A and lift up...

Page 106: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 107: ...stacker cover 3 Release the roller transfer assy 1 by unlocking the latch of the main unit never apply excessive force when unlocking the latch 4 Lift the right side of the roller transfer assy 1 and...

Page 108: ......

Page 109: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 110: ...3 3 11 6 Remove the four screws 1 lift and remove the fusing unit 2 Caution Fusing unit may be hot Use care when handling Notes 1 When reinstalling or removing the fusing unit tighten or loosen the s...

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Page 112: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 113: ...assembly Page 41 3 3 15 Back up Roller 1 Remove the fusing unit assy see 3 3 14 2 Lift the left side of the back up roller 1 and pull it out to the left side at this time two bushings back up 2 and th...

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Page 115: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 116: ...nlet 1 Remove the upper cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Press the clamps of three sensor...

Page 117: ......

Page 118: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 119: ...per cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the eject roller assy see 3 3 8 4 Remove the face up stacker assy see 3 3 7 5 Remove the lower base unit see 3 3 4 6 Remove the...

Page 120: ......

Page 121: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 122: ...Guide Assy 1 Remove the upper cover see 3 3 1 2 Open the manual feed guide assy 1 and release the engagement on both sides with the main unit by carefully bending the manual feed guide assy 1 Note At...

Page 123: ......

Page 124: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 125: ...aper Supply 1 Remove the upper cover see 3 3 1 2 Remove the operator panel assy see 3 3 3 3 Remove the face up stacker assy see 3 3 7 4 Remove the lower base unit see 3 3 4 5 Press the clamps of the s...

Page 126: ......

Page 127: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 128: ...Control Board 2 in the direction of arrow to disconnect it from the power supply sensor board 3 8 Remove the connector FAN and disconnect the fan motor 4 9 Remove the M7E PCB Main Control Board 2 toge...

Page 129: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 130: ...nd remove the power supply sensor board 6 and contact assy 7 together 8 Unlock two latches 8 and remove contact assy 7 from the power supply sensor board 6 Notes 1 Be careful about the sensor paper su...

Page 131: ......

Page 132: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 133: ...emove the Main Control M7E PCB see 3 3 20 5 Remove the power supply sensor board see 3 3 21 6 Remove two screws 1 and remove the guide rails 2 7 Remove the screw 3 and remove the cassette guide L 9 by...

Page 134: ......

Page 135: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 136: ...4 Remove the M7E PCB see 3 3 20 5 Remove two screws 1 and remove the guide rails 2 6 Remove the screw 3 and remove the cassette guide R 4 by shifting it in the direction of arrow 7 Remove the cassett...

Page 137: ......

Page 138: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 139: ...Service Manual for OKIPAGE 14i Chapter 3 Disassembly Page 50 3 3 24 Spacer Bearing L R 1 Remove the back up roller see 3 3 15 2 Remove spacer bearing L R with a tip of screw driver...

Page 140: ......

Page 141: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 142: ...ntrol board The parameter can be set by the key operation from the operator panel This printer has three kinds of maintenance modes and it is necessary to select one of the modes when replacing any pa...

Page 143: ...ons 4 1 1 User Maintenance Mode 4 1 2 System Maintenance Mode 4 1 3 Engine Maintenance Mode 4 1 4 EEPROM Initialization Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the...

Page 144: ...ex dump l X adjust l Drum counter reset l Y adjust l Resource Save l Receive buffer l 2nd Tray l Setting l Place page command l ECP disable l Jam Recovery Print Performance for continuous l Power Save...

Page 145: ...key down Function There are six functions as follows Page count display l Loop test l Page count printing enable disable l EEPROM reset l Rolling ASCII continues printing l SIDM enable disable l DRAM...

Page 146: ...ction is displayed on the LCD g Standard tray paper feeding quantity setting Sets the amount of paper to be fed from the standard tray h High Capacity Second Paper Feeder paper feeding quantity settin...

Page 147: ...BPX for any updates to this material http bpx okidata com...

Page 148: ...O O O 3 Engine maintenanc e engine reset O O Note2 Note2 4 Firm revision check error at power on O O O O O 5 Customer setting O O O O O 6 User information error O O O O O O Represents initialization N...

Page 149: ...just 2ND feed destination Left alignment based printing shift Cleaning cycle Jam recovery Enable Disable to reset As a common spec Copyright 2000 Oki Data Division of OKI America Inc All rights reserv...

Page 150: ...ts Part Replaced Adjustment Image Drum Cartridge Reset the image drum counter refer to User s Manual Main Control Board EEPROM data Upload Download 4 2 1 Uploading Downloading EEPROM data Copyright 20...

Page 151: ...the EEPROM data is displayed on the DIALOG of the Maintenance Utility The contents of the old EEPROM is now copied into the memory of the PC 5 Replace the controller P C B with a new one while it disp...

Page 152: ...ave been printed LED head Consumables Toner cartridge Type 8 About 4 000 sheets of paper have been printed LED head Consumables Image drum cartridge Type 5 About 20 000 sheets of paper have been print...

Page 153: ...en necessary Use the handy cleaner service tool to clean inside the printer Note Do not touch the image drum LED lens array or LED head connector block 5 2 1 Cleaning of LED Lens Array 5 2 2 Cleaning...

Page 154: ...ht printing are generated vertically down the page as shown below Note The LED lens array must be cleaned with an LED head cleaner included in the replacement toner kit 1 Set the LED head cleaner to t...

Page 155: ...2 Throw the cleaner pad away Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata co...

Page 156: ...While the lower line scrolls the message the message on the upper line remains fixed in place When the above messages appear on the LCD the user can verify that the printer has entered the cleaning mo...

Page 157: ...r Handbook 2 Gather as much information about the situation as possible 3 Inspect the equipment under the conditions close to those in which the problem had occurred Copyright 2000 Oki Data Division o...

Page 158: ...s 2 Are supplies toner and routine replacement part image drum cartridge being replaced properly 3 Is the printing paper normal acceptable quality 4 Is the image drum cartridge being loaded properly C...

Page 159: ...age drum 2 Do not expose the image drum to direct sunlight 3 Keep hands off the fuser unit as it heats up during operation 4 Do not expose the image drum to light for longer than 5 minutes at room tem...

Page 160: ...f the printer is displayed by the liquid crystal display LCD of the operator panel Take proper corrective action as directed by messages which are being displayed on the LCD Copyright 2000 Oki Data Di...

Page 161: ...o the following procedure flow 6 5 1 LCD Status Message Problem List The status and problems which may be displayed by messages on the LCD are listed in Table 6 1 6 5 2 LCD Message Troubleshooting Cop...

Page 162: ...ception Command fetch 7 Bus Error Exception Load command store command 8 System Call Extension 9 Break Point Exception A Reserved Instruction Exception B Coprocessor Unusable Exception C Arithmetic Ov...

Page 163: ...when 4Kbit EEPROM is installed Replace the EEPROM or main control board 50 An error was detected by PS program ROM check Replace the main board 51 An error was detected by Flash SIMM Check the optiona...

Page 164: ...place the main control board or power supply sensor board 77 A toner sensor fault has occurred when the TOTAL DRUM COUNT is 30 or less Check the installation of image drum unit Replace the power suppl...

Page 165: ...or Turn the power off then back on again Replace the main control board F7 IPT1 program error Turn the power off then back on again Replace the main control board Category LCD status message Problem o...

Page 166: ...d the error displayed is released If this error occurs frequently see Section 6 5 2 2 2 Jam errors A jam occurred during paper ejecting tray TRAY1 TRAY2 FEEDER MANUAL Open the cover remove the paper t...

Page 167: ...e buffer is overflowing Press the operator panel RECOVER key on the operator panel to release the error display Change the setting of the host or printer so that the host can detect the busy status of...

Page 168: ...on Daily status All fonts of the printer are being printed during self test Ready ON Executed by command entry Ready flashing Executed by key operation Normal operation Daily status The current menu s...

Page 169: ...ed by command entry Ready LED blinking Executed by key operation Normal operation Daily status When the number of copies being printed is two or more the number of copies being printed is displayed Th...

Page 170: ...ase the error display Simplify page data formatting Daily status The printer is in the off line mode The second line indicates the emulation emulate AUTO PCL PPR FX HEX Normal operation Daily status T...

Page 171: ...ayed after the turning on of the LEDs as described above Normal operation Daily status Indicates in Cold mode due to downloading to flash memory Normal operation Daily status Indicates that an error o...

Page 172: ...ormal operation Daily status This message is displayed when the printer cannot reset automatically to exit from the menu because there are date and DLL s and macros having temporary attributes when th...

Page 173: ...drum counter Refer to the Printer Handbook Daily status Unavailable printer language was designated by PJL command warning To clear press RECOVER key when CLEARABLE WARNINGS ON is being selected in t...

Page 174: ...for a continuous operation It will occur with a new EEPROM Daily status Reformat error including CPCMCIA HEADER or ROM SIMM and byte sum It will be displayed for 2 seconds at power on or just before a...

Page 175: ...lly after the power is turned on 1 2 Jam alarm Paper input jam l Paper feed jam l Paper exit jam l 2 1 2 2 2 3 3 Paper size error 3 4 Fusing unit error 4 5 SSIO Synchronous Serial Input Output error I...

Page 176: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 70 1 The printer does not work normally after the power is turned on...

Page 177: ......

Page 178: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 179: ...shooting Page 71 2 JAM error Paper input jam Paper feed jam Paper exit jam Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for an...

Page 180: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 72 Paper input jam...

Page 181: ......

Page 182: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 183: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 73 Paper feed jam...

Page 184: ......

Page 185: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 186: ...14i Chapter 6 Troubleshooting Page 74 Paper exit jam Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this mat...

Page 187: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 75 3 Paper size error...

Page 188: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 189: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 76 4 Fusing unit error ERROR 71 ERROR 72 ERROR 73...

Page 190: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 191: ...Chapter 6 Troubleshooting Page 77 5 SSIO error ERROR 74 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this...

Page 192: ...i Chapter 6 Troubleshooting Page 78 6 Fan error ERROR 70 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this...

Page 193: ...entirely Figure 6 3 A 1 Dark background density Figure 6 3 B 2 Blank paper is output Figure 6 3 C 3 Vertical block belt black stripe Figure 6 3 D 4 Cyclical defect Figure 6 3 E 5 Print void 6 Poor fus...

Page 194: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 195: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 80 1 Images are light or blurred entirely...

Page 196: ......

Page 197: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 198: ...hapter 6 Troubleshooting Page 81 2 Dark background density Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to thi...

Page 199: ......

Page 200: ...Chapter 6 Troubleshooting Page 82 3 Blank paper is output Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this...

Page 201: ...er 6 Troubleshooting Page 83 4 Black vertical belts or stripes Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to...

Page 202: ......

Page 203: ...3 23 56mm Replace the image drum unit Transfer roller 1 95 49 6mm Replace the image drum unit Heat roller 2 44 62 0mm Replace the heat roller Back up roller 2 73 69 4mm Replace back up roller Note Aft...

Page 204: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 85 6 Prints voids...

Page 205: ......

Page 206: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 207: ...fusing images are blurred or peels off when the printed characters and images on the paper are touched by hand Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data...

Page 208: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 87 8 White Vertical belts or streaks...

Page 209: ......

Page 210: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 211: ...GE 14i Chapter 6 Troubleshooting Page 88 Figure 6 4 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this mater...

Page 212: ...Service Manual for OKIPAGE 14i Chapter 6 Troubleshooting Page 89 Figure 6 5...

Page 213: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange...

Page 214: ...BPX for any updates to this material http bpx okidata com...

Page 215: ...Service Manual for OKIPAGE 14i Chapter 7 Wiring Diagram Page 90 7 1 Interconnect Signal Diagram...

Page 216: ......

Page 217: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 218: ...Service Manual for OKIPAGE 14i Chapter 7 Wiring Diagram Page 91 7 2 PCB Layout and Connector Signal List 1 Main Control Board M7E 2 PCB...

Page 219: ...2 Power Supply Board...

Page 220: ...or l l Opening PIN NO I O Signal Description 1 1 O FANPOW Power supply for fan driving 2 2 C OV Ground 3 3 I FANALM N Fan alarm DM Connector Pin Assignment To main drum motor l l Opening PIN NO I O Si...

Page 221: ...ion motor l l Opening PIN NO I O Signal Description 1 1 O RMPH1 P Coil 1 P 2 2 O RMPH1 N Coil 1 N 3 3 O RMPH2 P Coil 2 P 4 4 O RMPH2 N Coil 2 N Excitation sequence l l PIN NO Line Color Step No Step N...

Page 222: ...3 3V power supply for LED driving 3 O 3 3V 3 3V power supply for LED driving 4 O 3 3V 3 3V power supply for LED driving 5 C 3 3V 3 3V power supply for LED driving 6 O 3 3V 3 3V power supply for LED d...

Page 223: ...ption 1 O PAPERIN N Paper sense 1 2 O OPTSCLK N Clock 3 O DATA N Data 4 I PAPERIN N OPT send data ready 5 C OVP Analog ground 6 O 38V 30V power supply 7 C 0V Logic ground 8 O 5V 5V power supply POWER...

Page 224: ...Common CENT Connector Pin Assignment To Centro parallel I F l l Pin No I O Signal Description Pin No I O Signal Description 1 19 1 I Strobe Strobe 19 C SG Ground 2 20 2 C DATA1 P Data bit 0 20 C SG G...

Page 225: ...3 53 03 O A1 Address bit 1 53 I O D17 Data bit 17 04 54 04 O A2 Address bit 2 54 I O D1 Data bit 1 05 55 05 O RSDTR0 N RS232C Data terminal ready 55 I O D18 Data bit 18 06 56 06 O A3 Address bit 3 56...

Page 226: ...0V Address bit 17 76 I O D12 Data bit 12 27 77 27 O A17 Address bit 18 77 I O D29 Data bit 29 28 78 28 O A18 Logic power supply 78 I O D13 Data bit 13 29 79 29 O 5V Address bit 19 79 I O D30 Data bit...

Page 227: ...EEPRMCS 1 P EEPROM select 46 96 46 O IOS0 N I O select 0 96 O EEPRMCL K P EEPROM clock 47 97 47 O IOS1 N I O select 1 97 C SSTXD P EEPROM data 48 98 48 O RSTXD0 N RS232C send data 98 I DRDY N Data re...

Page 228: ...Diagram Illustration Resistance Registration Motor Between Pins 1 and 2 9 Ohms Between Pins 3 and 4 9 5 Ohms Main drum motor Between Pins 1 and 2 4 2 Ohms Between Pins 3 and 4 4 2 Ohms Fusing unit Bet...

Page 229: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 230: ...Service Manual for OKIPAGE 14i Chapter 8 Parts List Page 93 Lower Base Unit...

Page 231: ......

Page 232: ...open switch arm 1 53068901 14 Stacker cover reset spring 1 50924201 15 Fuser roller idle gear 1 51229101 16 Eject roller idle gear 1 51229201 17 Sensor plate inlet 3 51010701 18 Eject sensor lever Ass...

Page 233: ...assy 1 41027701 51 Roller Pressure 1 41281001 52 Holder Regist L 1 41279501 53 Holder Regist R 1 41279601 54 Gear Pressure 1 41279801 55 Bearing Pressure 2 41279401 56 Spring Tension 2 41281201 57 Pl...

Page 234: ...Service Manual for OKIPAGE 14i Chapter 8 Parts List Page 94 Upper Cover Unit Figure 8 2 Upper cover unit No Name Rating Use Remarks ODA Part No 1 Upper cover 1 40715101...

Page 235: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 236: ...Service Manual for OKIPAGE 14i Chapter 8 Parts List Page 95 Base Unit...

Page 237: ......

Page 238: ...trol board Board M7E 1 41249206 7 PCB Assy HV1 1 41228501 8 Power Supply 1 120V 41087901 Power Supply 1 230V 41088001 9 Fan motor 1 41454401 10 Contact assy 1 41445801 11 AC cord 1 120V 51011501 AC co...

Page 239: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 240: ...i Denshi CN AX05841A36AT made by Ougat or l equivalent Cable side 36 pin plug Type 57 30360 made by Daiichi Denshi or equivalent Plug 552274 1 AMP 552073 1 AMP or equivalent l 2 Cable Cable length 6 f...

Page 241: ......

Page 242: ...mode Nibble mode ECP mode Data bit length 8 bits in the compatibility mode Input prime Valid Invalid Receive buffer 8K 20K 50K 100K 1M Bytes Control Handshaking control is performed in each mode Data...

Page 243: ......

Page 244: ...7 Interface Parameter Setting...

Page 245: ......

Page 246: ......

Page 247: ...tor Printer Side B Receptacle Upstream Input to the USB Device l Cable Side Series B Plug l 2 Cable Cable Length Max 5m A cable must be met USB Spec Rev 1 1 for normal operation l Note Cable is not pr...

Page 248: ...face circuit 8 Signal Level Input Output Level l Parameter Symbol Min Max Units Input Levels 2 0 High driven Vih 2 7 V High floating Vihz 3 6 V Low Vil 8 V Output Levels Low OL 0 0 0 3 V High driven O...

Page 249: ...Note The width of EOP is defined in bit times relative to the device type receiving the EOP The bit time is approximate 9 Timing Chart...

Page 250: ......

Page 251: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 252: ...Test in the system maintenance mode The codes transmitted from the TD signals are comparatively checked with the data received from the RD signals If any error occurs the error message is displayed on...

Page 253: ...ns to the first category after updating the last category in a loop l Press the Enter key to execute the function being displayed l To exit from any of these modes during a category display press the...

Page 254: ...page is possible by selecting the Auto Eject function on the menu The only way to exit from this mode is by turning the power off l 2 Menu Reset All settings for Menu level 1 are reset to factory defa...

Page 255: ...8 ECP Receive Disable 9 Designated for 2nd Tray command for PCL5 Emulation is set 10 Place Page 11 Setting 12 Jam Recovery Print Performance for continuous mode 13 Power Save Mode Disable...

Page 256: ......

Page 257: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 258: ...Printing The rolling ASCII pattern is printed continuously for various engine tests l Press the ON LINE key to cancel this mode l 4 Loop Test The loop test is for testing the serial I F functions with...

Page 259: ...nt setting Transition to the operation mode occurs upon completion of resetting l Press the MENU key to update each category l The operation returns to the first category after updating the last categ...

Page 260: ......

Page 261: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 262: ...robe time Do not change the default setting l 3 Printing Start Position Setting Sets the printing start position l 4 Drum Count Total Display Displays on the LCD the total number of drum revolutions o...

Page 263: ......

Page 264: ......

Page 265: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 266: ...o the destination according to the following table Destination Keys to be Depressed ODA MENU OEL MENU INT A A4 Australia etc MENU PAPER SIZE INT L Letter Singapore etc MENU TRAY TYPE This function sha...

Page 267: ...8 m max l A Shielded cable composed of twisted pair wires is recommended for noise prevention Note Cable is not supplied with the printer Pin No Signal Name Abbreviation Signal direction Functions 1...

Page 268: ...d for the buffer busy control method the busy signal can be set to the Pin 20 DTR in the menu 4 Signal Level MARK polarity 3V to 15V LOGIC 1 l SPACE polarity 3V to 15V LOGIC 0 l 5 Interface Circuit a...

Page 269: ...6 Receive Margin 37 main at all reception rates 7 Communications Protocol a READY BUSY protocol b X ON X OFF protocol 8 Interface Parameter Setting...

Page 270: ......

Page 271: ......

Page 272: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 273: ...d maintenance methods for Multi Purpose Feeder option of OKIPAGE 14i Series LED Page Printer Refer to the Printer Handbook for equipment handling and operation methods 1 1 Functions 1 2 External View...

Page 274: ...PPC label sheets PPC sheets l Not guaranteed for OHP sheets with attachments on the edge or reverse side Cut Sheet Size Letter Executive A4 A5 B5 A6 l Special Size Width 3 425 TO 8 504 inches Length 5...

Page 275: ...lti Purpose Feeder Maintenance Page 107 1 2 External View and Component Names Figure 1 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Excha...

Page 276: ...motor inside the Multi Purpose Feeder and this motion is conveyed to rotate roller A and B The paper is delivered from the separator into the printer Once delivered into the printer the paper is then...

Page 277: ...h the paper being set single sheet at a time After the paper is set in the Multi Purpose Feeder the pulse motor moves the paper and a single paper caught by the separator is fed into the printer Copyr...

Page 278: ...d This section describes the disassembly procedures and for reassembly procedures basically proceed with the disassembly procedures in the reverse order 3 1 Precautions Concerning Parts Replacement 3...

Page 279: ...assemble any more than necessary 4 Only specified service tools may be used 5 Disassembly must be carried out according to the prescribed procedures Parts may be damaged if such procedures are not fol...

Page 280: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 281: ...Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 112 3 2 Parts Layout This section describes the layout of the main components...

Page 282: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 283: ...s for the components listed in the disassembly order diagram below Multi Purpose Feeder Link see 3 3 1 Separator see 3 3 2 OLEV 11 PCB see 3 3 3 Pulse motor see 3 3 4 Planet gear see 3 3 5 Roller A B...

Page 284: ...eder Maintenance Page 114 3 3 1 Link 1 Open paper feed cover 1 and disengage the paper feed cover 1 and Link 3 while lifting the paper hold 2 2 Remove the paper hold 2 off the arm 4 3 Disengage the li...

Page 285: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 286: ...and paper feeder cover see 3 3 1 3 Remove the 2 screws 1 disengage the locks at 2 locations on the upper frame 2 with a screwdriver and remove the upper frame 2 4 Remove the 2 screws 3 and take out th...

Page 287: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 288: ...Maintenance Page 116 3 3 3 OLEV 11 PCB 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the connector 1 3 Remove the 2 screws 2 and remove the OLEV 11 PCB 3 When mounting the printed cir...

Page 289: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 290: ...1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove the 2 screws 1 and remove the stepping motor 2 Copyright 2000 Oki Data Division of OKI America Inc All...

Page 291: ...upper frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove the 2 screws 1 and remove the motor bracket assembly 2 and planet gear 3 Copyright 2000 Oki Data Division of OKI Am...

Page 292: ...lly same When removing roller B however be careful not to deform the sensor lever 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the separator assembly see 3 3 2 3 Remove the OLEV 11 PC...

Page 293: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 294: ...in detailed information concerning the problem from the user 3 Go through the checking in the conditions similar to that in which the problem occurred 4 1 Precautions Prior to the Troubleshooting 4 2...

Page 295: ...king items provided in the Printer Handbook 2 Obtain detailed information concerning the problem from the user 3 Go through the checking in the conditions similar to that in which the problem occurred...

Page 296: ...problem is displayed on the LCD Liquid Crystal Display on the operator panel Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD Status message display...

Page 297: ...leshooting Method When a problem occurs go through the troubleshooting according to the following procedure 4 3 1 LCD Status Message List Copyright 2000 Oki Data Division of OKI America Inc All rights...

Page 298: ...problem occurs frequently go through the Troubleshooting Paper size error Notifies of incorrect size paper feeding from Multi Purpose Feeder Check the paper in the Multi Purpose Feeder Also check to...

Page 299: ...r roller B l NO Are the roller A and roller B rotating l YES Set the paper properly l NO Is the pulse motor turning l YES Replace the planet gear l NO Is the connector cable being connected properly l...

Page 300: ...ose Feeder Maintenance Page 125 5 CONNECTION DIAGRAM 5 1 Interconnection Diagram 5 2 PCB Layout Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partne...

Page 301: ...PAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 126 5 1 Interconnection Diagram Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Busi...

Page 302: ...BPX for any updates to this material http bpx okidata com...

Page 303: ...essory 2 Multi Purpose Feeder Maintenance Page 127 5 2 PCB Layout OLEV 11 PCB Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for...

Page 304: ...Service Manual for OKIPAGE 14i Chapter Product Accessory 2 Multi Purpose Feeder Maintenance Page 128 6 PARTS LIST...

Page 305: ...Figure 6 1 Multi Purpose Feeder...

Page 306: ...k 53344101 1 5 Separator 53344201 1 6 Pulse motor 56510701 1 same as printer unit 7 OLEV 11 PCB 55074811 1 8 Connector cable 56631203 1 For ODA 9 Separator assy 53347101 1 Copyright 2000 Oki Data Divi...

Page 307: ...Capacity Second Paper Feeder option of OKIPAGE 14i Series LED Page Printer Refer to the Printer Handbook for the equipment handling and operation methods 1 0 Outline 2 0 Mechanism Description General...

Page 308: ...acity 2nd Paper Feeder Page 130 1 OUTLINE 1 1 Functions 1 2 External View and Component Names Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner...

Page 309: ...an be used l Paper Type Standard Paper Xerox 4200 20 lb l Special Paper OHP Sheets for PPC Labels sheets PPC sheets use of envelopes or thick paper is not possible l Cut sheet size A4 A5 B5 Letter Exe...

Page 310: ...Paper Feeder Page 132 1 2 External View and Component Names Figure 1 1 External View and Component Names Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Busine...

Page 311: ...aper Feeder Page 133 2 MECHANISM DESCRIPTION General Mechanism 2 1 General Mechanism 2 2 Hopper Mechanism Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Busin...

Page 312: ...Paper Feeder This motion is conveyed to rotate the One way clutch of the hopping shaft assembly The paper is delivered from the hopper into the printer through the turning of the hopping shaft assembl...

Page 313: ...paper being set single sheet at a time When the paper is loaded in the paper cassette it is then transported by the pulse motor carrying forward only a single sheet caught by the brake shoe at a time...

Page 314: ...This section describes the disassembly procedures and for assembly procedures basically proceed with the disassembly procedures in the reverse order 3 1 Precautions Concerning Parts Replacement 3 2 Pa...

Page 315: ...d do not disassemble any more than necessary 4 Only specified service tools may be used 5 Disassembly must be carried out according to the prescribed procedures Parts may be damaged if such procedures...

Page 316: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 317: ...Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 138 3 2 Parts Layout This section describes the layout of the main components...

Page 318: ......

Page 319: ...Figure 3 1 Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 320: ...replacement methods for the components listed in the disassembly order diagram below 3 3 1 Stepping Motor Hopping 3 3 2 TQSB 2 PCB 3 3 3 Hopping Roller Shaft Assy and One way Clutch Gear Copyright 20...

Page 321: ...Second Paper Feeder 3 Remove six screws 2 and remove the upper plate 3 Remove two screws 5 and remove the hopping frame assy 6 4 Remove the front cover assy 4 off the guide boss on the guide L 2nd ass...

Page 322: ......

Page 323: ...sy 10 7 Remove the protect M 14 guide bracket 15 planet gears 16 and planet gear bracket 17 8 Remove the E ring 18 which is keeping the sheet link I on the guide R 2nd assy 10 and pull out the hinge s...

Page 324: ......

Page 325: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 326: ...see 3 3 1 2 Remove the connector 25 from the TQSB 2 PCB 26 3 Remove the screw 27 and remove the TQSB 2 PCB 26 Note Refer to DetaII A in the previous section see 3 3 1 Copyright 2000 Oki Data Division...

Page 327: ...3 1 and remove the hopping frame assy 2 Remove the screw 1 and remove the earth plate 2 Remove the sensor lever 7 and remove the ground plate 6 Remove the gear 3 and remove the metal bush 5 and hoppin...

Page 328: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange...

Page 329: ...BPX for any updates to this material http bpx okidata com...

Page 330: ...SHOOTING Precautions Prior to the Troubleshooting 4 1 Precautions Prior to the Troubleshooting 4 2 Preparations for the Troubleshooting Copyright 2000 Oki Data Division of OKI America Inc All rights r...

Page 331: ...ing items provided in the Printer Handbook 2 Obtain detailed information concerning the problem from the user 3 Go through the checking in the conditions similar to that in which the problem occurred...

Page 332: ...m is displayed on the LCD Liquid Crystal Display on the Operator panel Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD Logo print Status message di...

Page 333: ...eshooting Method When a problem occurs go through the troubleshooting according to the following procedure 4 3 1 LCD Status Message List Copyright 2000 Oki Data Division of OKI America Inc All rights...

Page 334: ...otifies of occurrence of jam while the paper is being ejected from the printer Check the paper in the printer Carry out the recovery printing by opening and closing the cover and turn the error displa...

Page 335: ...ES Is the sensor plate inlet operating normally l NO Replace the sensor plate inlet l YES Clean the inlet sensor on the power supply sensor board or replace the power supply sensor board or inlet sens...

Page 336: ...epping motor l YES Replace the TQSB 2 PCB l Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http...

Page 337: ...city 2nd Paper Feeder Page 148 5 CONNECTION DIAGRAM 5 1 Interconnection Diagram 5 2 PCB Layout Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner...

Page 338: ...essory 3 High Capacity 2nd Paper Feeder Page 149 5 1 Interconnection Diagram Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for...

Page 339: ...cessory 3 High Capacity 2nd Paper Feeder Page 150 5 2 PCB Layout TQSB 2 PCB Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for a...

Page 340: ...High Capacity Second Paper Feeder 2nd Tray Assembly Section 1 Cabinet Cassette Assembly Section 2 Mechanical Assembly 2nd Tray Parts List Copyright 2000 Oki Data Division of OKI America Inc All right...

Page 341: ...Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 152 High Capacity Second Paper Feeder...

Page 342: ......

Page 343: ...s 1 Hopping roller shaft 50409501 1 2 One way clutch gear 51401101 1 3 Pulse motor 56512201 1 4 TQSB 2 PCB 55078102 1 5 Cassette assy 2nd tray 50107304 1 Copyright 2000 Oki Data Division of OKI Americ...

Page 344: ...Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 154 SECTION 1 CABINET CASSETTE ASSEMBLY...

Page 345: ......

Page 346: ...2nd Paper Tray Parts List Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 347: ...Service Manual for OKIPAGE 14i Chapter Product Accessory 3 High Capacity 2nd Paper Feeder Page 155 SECTION 2 MECHANICAL ASSEMBLY...

Page 348: ......

Page 349: ...2nd Paper Tray Parts List Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 350: ...50222501 1 3 5 14 Cable connector 56633901 1 3 5 15 Stepping motor 56512201 1 3 6 16 Bracket 51712001 1 3 5 17 Gear z24 51238901 2 3 5 18 Gear z87 z60 51239101 1 3 5 19 Plate bottom 51023201 1 3 5 20...

Page 351: ...ed concurrent replacing For the rev no of the Parts List for the Cassette assemby 2nd tray should be applied No 10 The No 10 includes a change of cassette and Tail Guide Note Cassette and Tail Guide n...

Page 352: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 353: ...3 Signal 4 Appearance 5 Physical dimensions 6 List of protocols 7 TCP IP 8 Netware 9 EtherTalk 10 NetBEUI 11 OKI Original Port 12 Others 13 Setup 14 TROUBLESHOOTING Copyright 2000 Oki Data Division of...

Page 354: ...cessory 4 Network Interface option Page 158 1 Connector 8 pin modular jack l Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for...

Page 355: ...duct Accessory 4 Network Interface option Page 159 2 Cable 10BASE T l Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any upd...

Page 356: ...1 Power feeder 3 2 Power feeder 3 3 Send Receive 4 Receive Send 5 Receive Send 6 Send Receive 7 Power feeder 2 Power feeder 2 8 Power feeder 2 Power feeder 2 Copyright 2000 Oki Data Division of OKI A...

Page 357: ...Product Accessory 4 Network Interface option Page 161 4 Appearance Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any update...

Page 358: ...ssion method by CSMA CD b Transmission protocol Packet type Support Remarks Ethernet II O IEEE802 3 O IEEE802 3 IEEE802 2 O IEEE802 3 IEEE802 2 SNAP O Copyright 2000 Oki Data Division of OKI America I...

Page 359: ...P ICMP IPX DDP AARP DHCP NetBEUI Transport layer TCP UDP SPX PXP NCP ATP NBP RTMP AEP NetBIOS RIP Session layer LPR FTP Telnet HTTP SNMP Q Server R Printer SAP PAP ZIP SMB Automatic recognition possib...

Page 360: ...ions for one client Item Factory default Setup range Description Number of clients concerned 1 to 4 clients 1 to 4 clients indicates the number of clients which can be connected simultaneously Allows...

Page 361: ...multiple connections for one client Item Factory default Setup range Description Number of clients connected 1 to 4 clients Indicates the number of clients which can be connected simultaneously Allow...

Page 362: ...to reference and change the menu of the Network Printer The HTTP of this system supports simultaneous connection of multiple clients for the personal user Furthermore it provides multiple connections...

Page 363: ...ll character string Maximum four servers Maximum 48 characters Indicates the name of the connected print server Each print server name can be regis tered up to a maximum of 48 characters Registered pr...

Page 364: ...imum 48 characters Registered print server name OKIDATA three least significant bytes for MAC address 1 to 48 characters Support F S version 2 2C 3 1X 4 X 5 Indicates the file server version Connectio...

Page 365: ...d clients 1 client 1 client Indicates the number of clients which can be connected simultaneously Simultaneous connection is possible up to one client Printer name OKIPAGE 14i One max 32 characters In...

Page 366: ...m Factory default Setup range Description Host name OKIPAGE 14i 1 to 15 characters Indicates the NetBIOS Host name Work Group Name OKIDATA 1 to 15 characters Indicates the NetBIOS Work Group name Copy...

Page 367: ...on Executes the processing of finding out the printer by the setup utility when the printer is connected to the network Flash Down Load Provides download processing of the program for the flash ROM PJ...

Page 368: ...multaneous meeting of requests for connection from multiple clients using the same transport layer protocol c Permissible connection Number of connections Remarks Total number of connections 10 Number...

Page 369: ...t gateway O O Netware Netware valid invalid O O Netware valid invalid Netware mode X O R Printer Q server Network address X X Q server print server name X O Q server connection file server name X O Q...

Page 370: ...Copyright 2000 Oki Data Division of OKI America Inc All rights reserved See the Oki Data Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 371: ...t perform Be sure to note this code SUB STATUS CODE might include values which indicate other statuses but error 1 Press Recover button for 2 seconds or more to release the error 2 Press MENU 1 button...

Page 372: ...g 4 ones The figures which are indicated in 4th byte area represent the newest error Numeric figures indicated in each byte represent a SUB STATUS CODE number In other words if STATUS indicates 000215...

Page 373: ...sibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB IPX Status code Sub status Error type Contents Handling 04 01 Significant problem Program e...

Page 374: ...ram error Update of Network Program Telnet server Status code Sub status Error type Contents Handling 10 06 32 Significant problem Program error there is possibility of program malfunction or RAM brea...

Page 375: ...Update of Network Program or replacement of printer main PCB R Printer Status code Sub status Error type Contents Handling 15 13 Insignificant problem Program error Update of Network Program Q Server...

Page 376: ...rogram error there is possibility of program malfunction or RAM breakage Update of Network Program or replacement of printer main PCB Copyright 2000 Oki Data Division of OKI America Inc All rights res...

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