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Oki contact details > 55

O

KI

 

CONTACT

 

DETAILS

Oki Systems (UK) Limited

Blays House
Wick Road
Egham
Surrey
TW20 0HJ

Tel:+44 (0) 1784 274300
Fax:+44 (0) 1784 274301
http://www.oki.co.uk

Oki Systems Ireland Limited

The Square Industrial Complex
Tallaght
Dublin 24

Tel:+353 (0) 1 4049590
Fax:+353 (0)1 4049591
http://www.oki.ie

Oki Systems Ireland Limited - 
Northern Ireland

19 Ferndale Avenue
Glengormley
BT36 5AL
Northern Ireland

Tel:+44 (0) 7767 271447
Fax:+44 (0) 1 404 9520
http://www.oki.ie

Technical Support for all Ireland:
Tel:+353 1 4049570
Fax:+353 1 4049555
E-mail: [email protected]

OKI Systems (Czech and Slovak), 
s.r.o.

IBC – Pob

ř

ežní 3

186 00 Praha 8
Czech Republic

Tel: +420 224 890158
Fax:+420 22 232 6621
Website: www.oki.cz, www.oki.sk

Oki Systems (Deutschland) GmbH

Hansaallee 187
40549 Düsseldorf

Tel: 01805/6544357**

01805/OKIHELP**

Fax: +49 (0) 211 59 33 45 
Website: 
www.okiprintingsolutions.de
[email protected]

**0,14€/Minute aus dem dt. Festnetz 
der T-Com (Stand 11.2008)

∆ιανομέας

 

των

 

συστημάτων

 OKI

CPI S.A1 Rafailidou str.
177 78 Tavros
Athens
Greece 

Τ

el:+30 210 48 05 800 

Fax:+30 210 48 05 801 
EMail:[email protected]

Oki Systèmes (France) S.A.

44-50 Av. du Général de Gaulle
94246 L'Hay les Roses
Paris

Tel:+33 01 46 15 80 00
Télécopie:+33 01 46 15 80 60
Website: www.oki.fr

OKI Systems (Magyarország) Kft.

Capital Square
Tower 2
7th Floor
H-1133 Budapest,
Váci út 76
Hungary

Telefon: +36 1 814 8000
Telefax: +36 1 814 8009
Website: www.okihu.hu

OKI Systems (Italia) S.p.A.

via Milano, 11,
20084 Lacchiarella (MI)

Tel:+39 (0) 2 900261 
Fax:+39 (0) 2 90026344
Website: www.oki.it

OKI Printing Solutions

Platinium Business Park II, 3rd Floor
ul. Domaniewska 42
02-672 Warsaw
Poland

Tel:+48 22 448 65 00 
Fax:+48 22 448 65 01
Website: www.oki.com.pl
E-mail: [email protected]
Hotline: 0800 120066
E-mail: [email protected]

Oki Systems (Ibérica) S.A.

Sucursal Portugal
Edifício Prime - 
Av. Quinta Grande 53
7º C Alfragide
2614-521 Amadora
Portugal

Tel:+351 21 470 4200
Fax:+351  21 470 4201
Website:www.oki.pt
E-mail : [email protected]

Oki Service 
Serviço de apoio técnico ao 
Cliente

Tel: 808 200 197
E-mail : [email protected]

OKI Europe Ltd. (Russia)

Office 702, Bldg 1
Zagorodnoye shosse
117152, Moscow

Tel: +74 095 258 6065
Fax: +74 095 258 6070
e-mail: [email protected]
Website: www.oki.ru

Technical support:
Tel: +7 495 564 8421
e-mail: [email protected]

Oki Systems (Österreich)

Campus 21
Businesszentrum Wien Sued
Liebermannstrasse A02 603
22345 Brun am Gebirge

Tel: +43 223 6677 110
Drucker Support: 
+43 (0) 2236 677110-501
Fax Support: 
+43 (0) 2236 677110-502
Website: www.oki.at

OKI Europe Ltd. (Ukraine)

Raisy Opkinoy Street,8
Building B, 2

nd

Floor,

Kiev 02002
Ukraine

Tel: +380 44 537 5288
e-mail: [email protected]
Website: www.oki.ua

OKI Sistem ve Yaz

ı

c

ı

 Çözümleri Tic. 

Ltd.

Ş

ti.

Harman sok Duran Is Merkezi,
No:4, Kat:6,
34394, Levent

İ

stanbul

Tel: +90 212 279 2393
Faks: +90 212 279 2366
Web: www.oki.com.tr
www.okiprintingsolutions.com.tr

Oki Systems (Belgium)

Medialaan 24
1800 Vilvoorde

Helpdesk: 02-2574620
Fax: 02 2531848
Website: www.oki.be

AlphaLink Bulgaria Ltd.

2 Kukush Str.
Building "Antim Tower", fl. 6
1463 Sofia, Bulgaria

tel:  +359 2 821 1160
fax: +359 2 821 1193
Website: http://bulgaria.oki.com

OKI Printing Solutions

Herstedøstervej 27
2620 Albertslund
Danmark

Adm.: +45 43 66 65 00
Hotline: +45 43 66 65 40
Salg: +45 43 66 65 30
Fax: +45 43 66 65 90
Website: www.oki.dk

Oki Systems (Finland) Oy

Polaris Capella
Vänrikinkuja 3
02600 Espoo

Tel: +358 (0) 207 900 800
Fax: +358 (0) 207 900 809
Website: www.oki.fi

Oki Systems (Holland) b.v.

Neptunustraat 27-29
2132 JA Hoofddorp

Helpdesk: 0800 5667654
Tel:+31 (0) 23 55 63 740
Fax:+31 (0) 23 55 63 750
Website: www.oki.nl

Oki Systems (Norway) AS

Tevlingveien 23
N-1081 Oslo

Tel:+47 (0) 63 89 36 00
T47 (0) 63 89 36 01
Or47 (0) 63 89 36 02
Website: www.oki.no

Summary of Contents for ML3320

Page 1: ......

Page 2: ...icrosoft MS DOS and Windows are registered trademarks of Microsoft Corporation Apple Macintosh Mac and Mac OS are trademarks of Apple Inc Other product names and brand names are registered trademarks...

Page 3: ...baura Minato ku Tokyo 108 8551 Japan IMPORTER TO THE EU AUTHORISED REPRESENTATIVE Oki Europe Limited Blays House Wick Road Egham Surrey TW20 0HJ United Kingdom For all sales support and general enquir...

Page 4: ...ading paper 15 Loading continuous forms Rear feed 15 Loading single sheets Top feed 17 Setting the top of form TOF 19 Temporarily changing the top of form setting 19 Resetting the top of form to the s...

Page 5: ...Contents 5 Clearing paper jams 47 Rear feed jams 47 Correcting repetitive rear feed jams 48 Single sheet jams 50 Responding to general problems 51 Specifications 53 Index 54 Oki contact details 55...

Page 6: ...as compatible and if it does work your product s performance and print quality may be degraded Use of non genuine products may invalidate your warranty Specifications subject to change without notice...

Page 7: ...hat is packaged with the printer This User s Guide to help you to become familiar with your printer and make the best use of its many features Also included are guidelines for troubleshooting and main...

Page 8: ...s 1 From the toolbar select File then Print or press the Ctrl P keys 2 Choose which pages you wish to print a All pages 1 for the entire manual b Current page 2 for the page at which you are looking c...

Page 9: ...on 2 Control panel contains button switches and indicators described in detail later that allow you to operate the printer 3 Platen knob turn to move or eject the paper 4 Power switch to turn the prin...

Page 10: ...e LOCATING YOUR PRINTER Select a firm solid surface on which to site your printer Allow enough space around your printer e g at least 60cm from any wall for easy access to the platen knob and the vari...

Page 11: ...TER 1 Turn the printer Power Switch to OFF 2 Switch off the outlet power 1a and then unplug from the power outlet 1b 3 Unplug the power cable connector 2 from the printer 3 WARNING Be careful when ins...

Page 12: ...ON the printer and then turn ON the computer PRINTER DRIVERS The driver for your printer is provided on the CD included with the printer You can either load the driver or select one of the compatible...

Page 13: ...HE PRINTER USING DIPUS There are four utilities available within OKI DIPUS Each utility provides access to the printer settings from your computer Using these utilities you can change the button setti...

Page 14: ...you can now set the first line of print TOF for each page This utility allows you to treat each print job individually For detailed information on each utility and the different settings contained wi...

Page 15: ...per For graphics or charts it s best to use the single sheet path top feed Tractor terms 1 Move the paper lever to the position marked REAR 2 Grasp the paper separator lift it slightly pull back on it...

Page 16: ...tractor over to fit the width of the paper 5 Place the first two holes in the paper over the tractor pins on either side and close the tractor covers 6 Move the left tractor to align the edge of the...

Page 17: ...s and individual envelopes It is recommended for printing graphs and charts because it provides the most accurate control of the paper 1 Make sure the printer is on and deselected SEL light off 2 Plac...

Page 18: ...n the paper separator 5 Adjust the paper feed guides 1 for the width of the paper and place a sheet of paper in the separator The paper will feed into the printer NOTE The standard setting for the Top...

Page 19: ...T 1 then a Press LF 2 to move Top of Form higher on page b Press FF LOAD 3 to move Top of Form lower on page 3 Press SEL to re select the printer TEMPORARILY CHANGING THE TOP OF FORM SETTING To set th...

Page 20: ...r separator To switch from single sheet feed to continuous forms 1 Press FF LOAD to remove the single sheet paper 2 Lower the paper separator into the continuous forms position and swing the wire feed...

Page 21: ...r 1 75 90g m bond paper 2 Labels 3 4 Envelopes 5 2 part form w carbon 3 4 3 part form w carbon 4 5 4 part form w carbon 5 To run the test Turn the printer off then press and hold LF while turning the...

Page 22: ...r the Menu Mode 4 Press LF The following line will print 5 Press TEAR consecutively until the emulation you wish to select prints in the right hand column 6 Press SHIFT SEL to save your setting and ex...

Page 23: ...ears depending on which paper feed you are using 3 Press SET 4 consecutively until the time interval you wish to select appears in the third column 4 Press SHIFT 2 SEL 1 to exit Menu Mode and save the...

Page 24: ...Loading paper 24 PAPER PARK FEATURE To retract rear feed paper form the paper path press PARK 1 1...

Page 25: ...iet state 3 POWER Glows printer turned on 4 PRINT QUALITY Indicate print quality and font selected 5 ALARM Glows error condition exists out of paper if no other lights are blinking paper jam if 15 cpi...

Page 26: ...epetitive line feeds When held on power up activates the Font Test 4 QUIET Turns Quiet Mode on and off When held on power up activates the Rolling ASCII Test 5 PRINT QUALITY Selects the print quality...

Page 27: ...anges NOTE Front panel settings for print quality and character pitch can be overridden by software commands The lights will always reflect the printer s state HSD High Speed Draft Lower quantity fast...

Page 28: ...Y Medium quality medium speed Gothic font only Recommended for internal documents and high volume data NOTE To select High Speed Draft mode set the Print Quality to UTILITY and the Character Pitch to...

Page 29: ...oportional spacing Recommended for documents where you want a more polished appearance Not available for High Speed Draft NO KEY FUNCTION 1 GROUP Prints the next Group in the Menu With the SHIFT key p...

Page 30: ...ode 2 Use the GROUP ITEM and SET keys to make your changes Press GROUP successively until the Group you wish to change appears in the first column Press ITEM until the Item you wish to change appears...

Page 31: ...EPSON LQ IBM PPR IBM AGM Font Print Mode Select quality of ANK characters Utility NLQ Courier NLQ Gothic NLQ OCR B Draft LQ Courier LQ Roman LQ Swiss LQ Swiss Bold LQ Orator LQ Gothic LQ Prestige LQ O...

Page 32: ...Spanish II Latin American French Canadian Dutch TRS80 Swedish II Swedish III Swedish IV Turkish Swiss I Swiss II Publisher ASCII French German British Danish I Swedish I Italian Spanish I Japanese No...

Page 33: ...8859 15 Greek_737 POL 1 Macedonian USA Serbo Croatic II Canada French ECMA 94 Multilingual Windows East Europe Portugal Windows Greek Norway Latin 5 Windows Turkey Baltic 774 Windows Cyrillic East Eur...

Page 34: ...r to skip over perforation or not When a skip over perforation command is received the received command is given priority No Yes Page Width Displayed only for ML3321ECO and ML3391ECO Change to 8 to pr...

Page 35: ...ether to skip over perforation or not When a skip over perforation command is received the received command is given priority No Yes Page width Displayed only for ML3321ECO ML3391ECO Change to 8 to pr...

Page 36: ...mm 11 296 3 mm 11 2 3 304 8 mm 12 355 6 mm 14 420 9 mm 16 57 76 2 mm 3 82 6 mm 3 25 88 9 mm 3 5 101 6 mm 4 127 0 mm 5 139 7 mm 5 5 152 4 mm 6 177 8 mm 7 203 2 mm 8 215 9 mm 8 5 Wait Time Select the w...

Page 37: ...tion Change to Limited Operation to deactivate the PRINT QUALITY and CHARACTER PITCH buttons so that these features can only be controlled through your software This prevents these being changed from...

Page 38: ...Auto Select Determines whether or not the printer will automatically be selected after you load in paper Select No if you want to set the Top of Form position Yes No Graphics Speed Change to High for...

Page 39: ...or more data before it goes onto the power save mode 5 min 10 min 15 min 30 min 60 min Time Out FF It will feed or eject paper if no data is received during a set period of time Invalid 200ms 500ms 1...

Page 40: ...dy Busy X ON X OFF Diagnostic Test Select to perform input output diagnosis of RS 232C interface signals No Yes Busy Line Select to set the Busy Line SSD SSD DTR RTS Baud Rate Select to set the Baud R...

Page 41: ...mm 11 2 3 304 8 mm 12 355 6 mm 14 420 9 mm 16 57 88 9 mm 3 5 101 6 mm 4 127 0 mm 5 139 7 mm 5 5 152 4 mm 6 177 8 mm 7 203 2 mm 8 215 9 mm 8 5 CSF Bin 2 Display ed when Double bin Cut sheet feeder is...

Page 42: ...1 3 Remove and discard the used ribbon cartridge in accordance with your local guidelines CAUTION Only use genuine original consumables to ensure the best quality and performance from your hardware N...

Page 43: ...4 Unpack the new ribbon cartridge 5 Install the new ribbon cartridge 6 Turn the knob 1 in the direction of the arrow to take up any ribbon slack CAUTION Do not turn the knob anticlockwise as the ribb...

Page 44: ...whichever comes first 1 Turn the printer off and remove any paper from the path 2 Open the access cover remove the pull up roller assembly WARNING Set the printer Power Switch to OFF and disconnect t...

Page 45: ...per 4 Reinstall the pull up roller assembly and close the access cover CAUTION When you clean the interior of the printer with a vacuum cleaner do not attempt to clean any parts smaller than the sucti...

Page 46: ...Installation instructions are supplied with the accessories 100BASE TX 10BASE T Network Interface RS 232C Serial Interface Cut sheet Feeder Single Bin Cut sheet Feeder Dual Bin for ML3320ECO and ML33...

Page 47: ...JAMS 1 Turn the printer OFF and use the platen knob to back the paper all the way out 2 Open the access cover and remove the pull up roller assembly 3 Remove any torn pieces of paper 4 Replace the pul...

Page 48: ...you probably have bits of paper stuck in the paper path 1 Perform steps 1 through 3 under Rear feed jams 2 Grasp the paper separator 1 lift it slightly pull back on it then swing it forward 3 Fold som...

Page 49: ...nd the platen this brings out any jammed bits of paper 5 Remove the paper pieces and use the platen knob to back the paper out 6 Swing the paper separator over reload regular paper and lower the paper...

Page 50: ...ff 2 Use the platen knob to back the jammed paper out 3 Open the access cover and remove the pull up roller assembly 4 Remove any torn pieces from around the carriage 5 Reinstall the pull up roller as...

Page 51: ...ring paper jams on page 47 TheALARM light is on and the Character Pitch 10 light is flashing This indicates that the paper lever is set at the wrong position for the paper you are trying to use move i...

Page 52: ...ling to the paper separator Try moving the paper guides together so that the paper rests on the guides rather than on the separator Ink smears on paper This may be caused by excessive printhead travel...

Page 53: ...x 116 mm 552 x 345 x 116 mm Weight ML3320ECO ML3390ECO ML3321ECO ML3391ECO 5 8 kg 7 6 kg 7 7 kg Power Rating Voltage Frequency 220 240V 10 50 60 Hz 2 Power Consumption Without options attached ML3320E...

Page 54: ...Operating instructions 25 P Powering off your printer 11 Powering on your printer 10 Printer connections 12 Printer drivers 12 Printer s features forms tear off 23 paper park 24 tear 23 S Selecting a...

Page 55: ...ch oki com pl Oki Systems Ib rica S A Sucursal Portugal Edif cio Prime Av Quinta Grande 53 7 C Alfragide 2614 521 Amadora Portugal Tel 351 21 470 4200 Fax 351 21 470 4201 Website www oki pt E mail oki...

Page 56: ...ontakta Oki Systems Sweden AB Borgafjordsgatan 7 Box 1191 164 26 Kista Tel 46 0 8 634 37 00 e mail info oki se f r allm nna fr gor om Oki produkter support oki se f r teknisk support g llandes Oki pro...

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