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Oki MB491MFP User Manual Download Page 169

Moving Your Machine

- 169 -

Mai
n

te

n

ance

8

9

Protect your machine with packing 

materials.

10

Lift your machine and put it in a box.

Note

z

Use the packing materials attached to your machine 
when purchased.

z

Remove the vinyl tape to secure the image drum 
and toner cartridges after transporting or when 
reinstalling.

Summary of Contents for MB491MFP

Page 1: ...l This manual contains cautions on how to use this product safely Before you use this product please make sure that you read this manual This manual supports the following models MB461 MB471 MB491 ES4...

Page 2: ...ng any of the above 2011 Oki Data Corporation OKI is a registered trademark of Oki Electric Industry Company Ltd Energy Star is a trademark of the United States Environmental Protection Agency Microso...

Page 3: ...Seek medical attention Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing MANUFACTURER Oki Data Corporation 4 11 22 Shibaura Minato ku Tokyo 108 855...

Page 4: ...directed in User s Manual Doing so may cause electric shock and or fire leading to personal injuries Unplug the power cord and contact with a customer s service center if the machine is dropped or th...

Page 5: ...PROVIDED BY THE INSTITUTE AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE D...

Page 6: ...achine 17 Unpacking Your Machine 17 Turning On and Off Your Machine 19 Installing Options 22 Installing a Second Tray Unit 22 Operator Panel 25 Default Screen 26 Entering Text Using the Operator Panel...

Page 7: ...73 Basic Operation 73 Starting a Copy Job 73 Canceling a Copy Job in Progress 73 Configuring Copy Settings 74 Changing the Scan Size Scan Size 74 Changing the Paper Tray Paper Feed 74 Changing Image...

Page 8: ...Group Number 89 Registering and Editing 89 Deleting 89 One Touch Key Pad 90 Register all telephone numbers 90 Registering the Machine 90 Basic Procedure for Scan To Fax Server 91 Transmitting Data to...

Page 9: ...an Destinations 112 5 Using as a Printer 113 Printing from a Computer 113 Printing 113 Canceling a Print Job 115 Printing From USB Memory 116 Starting a Print Job 116 Configuring Print Settings 117 Ca...

Page 10: ...ssues 150 Faxing Issues 152 Scanning Issues 153 Image Quality Issues 154 Feeding Issues 156 Machine Issues 158 When the Power Goes Out 160 8 Maintenance 161 Replacing Consumable Items 161 Replacing To...

Page 11: ...e ensure you read these Memo z Indicates important information on operations Please ensure you read these Reference z Indicates where to look when you want to know more detailed or related information...

Page 12: ...Windows 7 operating system Windows 7 z Microsoft Windows Vista operating system Windows Vista z Microsoft Windows Server 2008 operating system Windows Server 2008 z Microsoft Windows XP operating sys...

Page 13: ...artridge Note z The starter toner cartridges are installed in the image drum which is installed in the machine before shipment z Software DVD ROM z AC cord z Telephone connector cover The Telephone Co...

Page 14: ...Do not install near the inflammable solution such as alcohol and thinner z Do not install in the place which the small child s hand reaches z Do not install in an unstable place the shaky stand leanin...

Page 15: ...ges below z Top view z Side view z Side view tray 2 installed Names of Components 20cm 193cm 20cm 50cm 100cm 83cm 50cm 96cm 50cm 110cm No Name 1 Auto document feeder ADF cover 2 Document tray 3 Scanne...

Page 16: ...idge 15 Image drum 16 LED head 17 Power Switch No Name 18 Faceup stacker 19 AC power socket 20 Air vents 21 LINE connection 22 TEL connection 16 13 15 17 14 LINE TEL 22 21 18 19 20 No Name 23 USB inte...

Page 17: ...t the time of shipping the machine Please keep it as you will need it should you wish to transport the machine at some point in the future 1 Remove your machine from the box and remove cushioning mate...

Page 18: ...close the scanner 10 Open the scanner unit 11 Remove the protection tapes and remove desiccants and films 12 Press the top cover open button 8 and open the top cover 13 Lift the image drum from print...

Page 19: ...round of a water pipe a gas pipe and a telephone wire and a light ning rod by any means z Make sure to connect with the ground terminal before connecting the power cord to the power supply plug z Be s...

Page 20: ...se wait The machine turns off automatically appears in the operator panel and power switch indicator blinks every 1 second Then the machine turns off automatically and power switch indicator goes out...

Page 21: ...eturns to the standby mode Auto Power Off When your machine is not used for a certain period of time it turns off the power automatically Once the machine turns off the power you need to turn on to us...

Page 22: ...ll an optional second tray unit tray 2 when you want to increase the paper capacity of your machine After installation you need to configure the printer driver settings Reference z For the specificati...

Page 23: ...nd Printers 2 Right click the OKI MB491 icon and select Printer properties If you have installed multiple printer drivers select Printer properties OKI MB491 PCL or OKI MB491 PCL XPS 3 Select the Devi...

Page 24: ...ing procedure uses Mac OS X 10 4 11 as an example Depending on an OS the description may be different 1 From Go select Utilities and then double click Printer Setup Utility 2 Select the name of your m...

Page 25: ...7 SETTING key Displays the equipment setting menu screen 8 REDIAL HELP key for MB471 MB491 ES4191 MFP HELP key for MB461 ES4161 MFP Displays the help screen When closing press the REDIAL HELP key Retu...

Page 26: ...t screen z Shifts the highlighted selection to the right while an item is selected or characters are entered 15 OK key z Confirms the highlighted item z Selects an item to be checked 16 BACK key Retur...

Page 27: ...e numbers labeled on each key as well as the other characters by pressing the keys repeatedly 1 Press a key on the ten key pad until the character you want appears in the text filed 2 Repeat step 1 un...

Page 28: ...een keyboard is displayed z CTRL mode Pressing the CTRL key enables you to enter symbols The following screen keyboard is displayed Note z When the QWERTY keyboard cover is open the numerical keypad c...

Page 29: ...6 mm 3 94 to 8 5 inches wide and 148 to 355 6 mm 5 83 to 14 inches long 2 Tray 2 can contain papers 148 to 216 mm 5 83 to 8 5 inches wide and 210 to 355 6 mm 8 27 to 14 inches long 3 The MP Tray MB471...

Page 30: ...pes should be folded Com 9 98 4 x 225 4 3 875 x 8 875 Com 10 104 8 x 241 3 4 125 x 9 5 DL 110 x 220 4 33 x 8 66 C5 162 x 229 6 4 x 9 Index card Index card 76 2 x 127 0 3 x 5 Label A4 210 x 297 0 1 0 2...

Page 31: ...fusing used in this type of printer Window envelopes are not suitable Labels Labels should also be of the type recommended for use in copiers and laser printers in which the base carrier page is enti...

Page 32: ...x 260 mm z 16K 195 x 270 mm z 16K 197 x 273 mm z Custom 250 sheets when paper weight is 80 g m2 z Light 60 to 63 g m2 16 to 17 lb z Medium Light 64 to 74 g m2 18 to 19 lb z Medium 75 to 87 g m2 20 to...

Page 33: ...z Letter z Legal 13 z Legal 13 5 z Legal 14 z Executive z Statement z 16K 184 x 260 mm z 16K 195 x 270 mm z 16K 197 x 273 mm z Custom z Com 9 Envelope z Com 10 Envelope z Monarch Envelope z DL Envelo...

Page 34: ...he fill line 3 6 Push the paper tray until it stops Register the loaded paper on your machine Proceed to Configuring the Tray Settings P 36 Loading Paper on the MP Tray MB471 MB491 ES4191 MFP The foll...

Page 35: ...envelopes on the MP tray load them face up with the orientation as stated below You envelopes Monarch Com 9 Com 10 DL and C5 are loaded with the flap folded and the flap should come to the right side...

Page 36: ...Custom Sizes To load custom size paper you need to register the width and length of the paper before printing The range of the sizes you can set differs according to the paper tray Note z For tray 1...

Page 37: ...side of the machine and open it toward you 2 Unfold the faceup stacker Documents You can use the auto document feeder ADF or the document glass to load documents for copying scanning or faxing Docume...

Page 38: ...the ADF If your documents are portrait load them with the top edge of the documents in first If your documents are landscape load them with the left edge of the documents in first 2 Adjust the documen...

Page 39: ...document glass cover gently Reference z Document Direction setting according to the direction of your document to get the output you want The factory default is Portrait Refer to Changing Image Orien...

Page 40: ...ss 5 Press the to select Fax Setup and then press 6 Press the to select Fax Setting and then press 7 Press the to select Country Code and then press 8 Press the or to select your country name and then...

Page 41: ...the Telephone cable into the LINE connection of your machine and the other end into a Public Line Analog Note z Connect telephone cable to LINE connection without fail Never connect it to TEL connect...

Page 42: ...elephone Plug the Telephone cable connected to the IP telephone into the LINE connection of your machine Remove the telephone connector cover Plug the external telephone s cable into the TEL connectio...

Page 43: ...hone Plug the Telephone cable connected to a control device including PBX etc into the LINE connection of your machine Memo z Set PBX Line to ON Refer to PBX Connecting P 45 in detail Settings for eac...

Page 44: ...e to the next box press the 9 Press the or to select the current time and then press To move to the next box press the 10 When the setup menu screen is displayed press to complete the setup Specifying...

Page 45: ...Mode Depending on your environment of the machine the optimal reception mode is different Check with the following description z Fax Ready Mode This mode is recommended when you use the machine as a...

Page 46: ...Types of Drivers The types of the drivers that can be installed are as follows z For Windows z For Mac OS X Note z Depending on a version of a printer driver Windows or Mac OS X the description may b...

Page 47: ...vice provider specifies an unique IP address for the computer and your machine set the IP addresses manually Note z You need to complete the network setting of the computer before this procedure z To...

Page 48: ...If it is not necessary to connect the DNS server or WINS server to the network press until the pop up message of showing the setting completion is displayed 12 When the setup menu screen is displayed...

Page 49: ...he machine is not detected the Review your installation settings screen is displayed Proceed to the step 10 10 click Restart search to restart the device search After the machine is displayed select t...

Page 50: ...mputer are turned on and connected Reference z Connecting an Ethernet Cable P 47 2 Press the SETTING key on the operator panel 3 Press the to select Admin Setup and press 4 Enter the administrator pas...

Page 51: ...he driver in the computer Memo z The following procedure uses Mac OS X 10 4 11 as an example Depending on an OS the description may be different First enable EtherTalk in the machine 1 Ensure that you...

Page 52: ...plete the installation 10 From the Go menu select Utilities and then double click Printer Setup Utility Note z If Printer Setup Utility is already running close it and open it again 11 Click Add If th...

Page 53: ...sword and then click OK Follow the instructions displayed on the screen to complete the installation 6 From the Apple menu select System Preferences 7 Click Print Scan For Mac OS X 10 5 and 10 6 Print...

Page 54: ...n check that Built in Ethernet is selected 5 Close Network 6 Insert Software DVD ROM into the computer 7 Double click the OKI icon on the desktop 8 Double click Driver folder PS or PCL folder Installe...

Page 55: ...onnecting a USB Cable 1 Prepare a USB cable A USB cable is not supplied with your machine Prepare an USB 2 0 cable separately Memo z Use a USB 2 0 Hi Speed cable for a USB 2 0 Hi Speed connection 2 Ho...

Page 56: ...e checkbox of the printer driver fax driver or both you want to install and click the Install bunch button Memo z By factory default PCL driver Scanner driver and ActKey are selected z All of drivers...

Page 57: ...Software DVD ROM into the computer 3 Double click the OKI icon on the desktop 4 Double click Driver folder PS or PCL folder Installer for MacOSX 5 Enter the administrator s password and then click OK...

Page 58: ...assword and then click OK Follow the instructions displayed on the screen to complete the installation 6 From the Go menu select Utilities and then double click Printer Setup Utility Note z If Printer...

Page 59: ...b491 test com Up to 80 characters B 2 SMTP server address The address of the server used when sending e mails smtp test com B 3 POP3 server address The address of the server used when receiving e mail...

Page 60: ...age into A 3 Note z It is necessary that the gateway address be configured beforehand Also if using an internet service provider it is necessary that the DNS server be configured If it has not been co...

Page 61: ...ess of the machine and enter an e mail address to be used by your machine in B 1 of the Setup Information Form z If the e mail address for your machine is specified by the network administrator enter...

Page 62: ...lect Enter and then press 22 Press the and then enter the information in B 8 23 Select Enter and then press 24 When the setup menu screen is displayed press The setup for Scan To E mail Scan To Fax Se...

Page 63: ...in Detailed Settings 4 Close Sharing Determining the Names of the Items Required for Scan To Network PC Determine the names of the following items and fill in C 2 to C 6 on the Setup Information Form...

Page 64: ...to create a folder in the local drive C drive or D drive not on the desktop My Documents or network drive 11 Right click the folder created in step 10 and select Properties 12 Select the Sharing tab a...

Page 65: ...4 Enter the value of C 2 in the text box and click Next 5 Select Limited and click Create Account 6 Click the icon of the user account created in step 5 7 Select Create a password 8 Enter the value of...

Page 66: ...Select Just enable file sharing in Windows Firewall and then click OK 14 Select the Share this folder on the network and Allow network users to change my files check box and then click OK Proceed to...

Page 67: ...ange password and Password never expires 5 Click Close 6 Double click User and check that the user created in step 4 is displayed 7 Close the window 8 Create a new folder on the computer with the name...

Page 68: ...e in C 3 in both Password and Verify 8 Click Create User for Mac OS X 10 5 and 10 6 Create Account Memo z After the dialog box for auto login appears disable the auto login 9 Check that an account is...

Page 69: ...3 in Password and click OK 23 Click Done 24 Close Sharing Proceed to Creating a Profile for Scan To Network PC P 70 For Mac OS X 10 4 0 to 10 4 11 Memo z The following procedure uses Mac OS X 10 4 11...

Page 70: ...ou perform Scan To Network PC with the computer 1 Press the the SETTING key on the operator panel 2 Press the to select Profile and then press 3 Press the to select the profile number you want to regi...

Page 71: ...The setup for Scan To Network PC is complete Reference z For details how to use Scan To Network PC refer to Scan to Network PC P 104 Managing Profiles To perform the Scan To Network PC Auto Deliver or...

Page 72: ...as the settings and status of your machine Printing Procedure 1 Press the SETTING key on the operator panel 2 Press the to select Reports and press 3 Press the to select Configuration and press 4 On t...

Page 73: ...the ten key pad You can enter up 1 to 99 sets If you have entered an incorrect value press the CLEAR key and then enter the correct value 5 Press to start copying Reference z For details on how to con...

Page 74: ...r Tray Paper Feed You can select the size of the document to be copied 1 Press the to enter the Change Settings menu 2 Press the to select Paper Feed and then press 3 Press the to select a tray and th...

Page 75: ...ratio using the ten key pad Using Auto By selecting Auto the zoom ratio is automatically determined according to the selected scan size and paper tray Note z You can use Auto only when copying on A4 A...

Page 76: ...net faxes as well as for scan functions You can configure faxes from Applied Settings and internet faxes and scans from Reading Settings Reference z For details on the DuplexCopy functions refer to Ma...

Page 77: ...Duplex Copy and then press 3 Press the to select the desired value and then press 4 Press the until the start screen is displayed Note z You can copy duplex to duplex or duplex to simplex copies only...

Page 78: ...u 2 Press the to select Image Settings and then press 3 Check that Background Removal is selected and then press 4 Press the or to select the desired value and then press Memo z 3 is the standard valu...

Page 79: ...s set to 3 minutes as the factory default setting Reference z You can change the auto reset time by configuring Admin Setup from the SETTING key For details refer to the User s Manual Advanced Using t...

Page 80: ...nd press to open the fax start screen 4 Check that Add Destination is selected on the start screen and then press 5 Specify a destination You can specify a destination from the ten key pad the speed d...

Page 81: ...N is inserted when entering z Flash Orders your PBX Private Branch Exchange to connect you with PSTN Public Switched Telephone Network When inputting enter F Enter Pause and by pressing on the ten key...

Page 82: ...elect the speed dials no 9 to 16 assigned to the one touch key pad Memo z You can use the one touch key pad also on the screen that is displayed after pressing the FAX HOOK key In this case the fax st...

Page 83: ...he fax standby screen appears Adjusting Density Density You can adjust the scan density from 7 levels 1 Press to select Fax Functions on the fax standby screen and then press 2 Press the to select Den...

Page 84: ...ete Reserved Tx and then press 7 Press the or select Yes and then press Note z When you select a broadcast job the job itself is cancelled Memo z The job that is being transmitted is displayed at the...

Page 85: ...up the handset you can talk to the sender after receiving faxes Memo z If you often receive calls it is recommended that you activate Tel Priority Mode For more detailed information on Tel Priority M...

Page 86: ...aa 4 Select Enter and then press 5 Press the to select User Install and then press 6 Press the to select DRD Type and then press 7 Press the to select DRD Type and then press 8 Press the until the top...

Page 87: ...ray and then press 4 Check that Fax is selected and then press 5 Press the to select a paper tray and then press 6 Press the to select a value and then press When you select ON Prior for a paper tray...

Page 88: ...4 characters c Select Enter and then press 7 Press the to select Fax Number and then press 8 Enter a phone number Enter a phone number up to 40 digits 9 Select Enter and then press 10 If necessary spe...

Page 89: ...l 2 Press the to select Phone Book and then press 3 Press the to select Group No and then press 4 Press the to select a group number and then press 5 Check that Register is selected and then press Whe...

Page 90: ...machine register the machine in the Configuration Tool 1 Select Start All Programs Okidata Configuration Tool Configuration Tool 2 Select Register Device from the Tools menu Search results are display...

Page 91: ...to Setting Up Scan To E mail and Internet Fax P 60 Transmitting Data to Fax Server 1 Press the FAX HOOK key on the operator panel 2 The original can be set by an automatic document feeder or the docu...

Page 92: ...s the to select Transmission History and then press 2 Press the to select an entry and then press The box is checked You can select multiple entries 3 When you have selected all the destinations press...

Page 93: ...o Setting Up Scan To E mail and Internet Fax P 60 Sending an Internet Fax 1 Press the FAX HOOK key on the operator panel 2 Place your document with text face up in the ADF or face down on the document...

Page 94: ...l the destinations press the 4 Check that Complete is selected and then press 5 Press the to return to the internet fax start screen Using the Transmission History You can select a destination from tr...

Page 95: ...resses 6 When you have selected all the destinations press the 7 Check that Complete is selected and then press 8 Press the to return to the internet fax start screen For Advanced Search 1 Press the t...

Page 96: ...ludes To Cc and Bcc 3 Press the to select the destination you want to change and then press The check box is selected You can select multiple addresses 4 When you have selected all the destinations to...

Page 97: ...ork connection in Windows if the equipment IP address is changed please change the settings in Network Configuration For Mac OS X please change settings in network scanner setting tools For details re...

Page 98: ...is selected select the machine and click Next 11 Set the scanner driver name and click Next 12 Enter the host name IP address and port number and then click Configure 13 Click Next 14 Click Next 15 C...

Page 99: ...splay and click Continue if OK 7 Read the license agreement and click Continue 8 Click Agree if you agree 9 Click Install To change the installation location of the driver click Change Install Locatio...

Page 100: ...s not work z When ActKey is installed Network Configuration is also installed simultaneously Reference z For details on how to start a scan job refer to the User s Manual Advanced Installing the Softw...

Page 101: ...procedure Memo z When you follow the procedure below the WIA is installed automatically as the scanner driver Note z Before starting the installation select Network and Sharing Center from the Control...

Page 102: ...rect input or from the address book groups e mail histories LDAP or one touch key 7 Press or Specifying a Destination You can specify a destination in the following six ways z Using the address book z...

Page 103: ...User s Manual Advanced For Simple Search 1 Press the to select LDAP and then press 2 Check that Simple Search is selected and press 3 Enter a keyword to search for a user name on the LDAP server 4 Sel...

Page 104: ...press 5 Press the to select a profile and then press 6 Press or Scan to USB Memory You can save the scanned document in a USB memory Reference z For the specifications of USB memory that you can use p...

Page 105: ...eference z For details on how to enable the network TWAIN setting refer to the User s Manual Advanced z For details on how to install the ActKey utility refer to the User s Manual Advanced z For the p...

Page 106: ...ple scan mode secure scan mode and WSD scan In simple mode the scanning can be started from all computers via USB and Network In secure scan mode the scanning can be started from only the already regi...

Page 107: ...USB or OKI MB4x1_ES41x1_MPS42x Network If you select OKI MB4x1_ES41x1_MPS42x USB proceed to the step 10 If you select OKI MB4x1_ES41x1_MPS42x Network and the network scan is the second or more scanni...

Page 108: ...port from File of Adobe Photoshop CS3 to select OKI MB4x1_ES41x1_MPS42x Network The window appears 14 Click a scan button Scanning starts 15 Select Quit Photoshop from Photoshop Secure Scan Mode For U...

Page 109: ...Click a scan button The document scan starts Memo z According to the format scanning by the Document Feeder may fail after the second page For example for Windows FAX and Scan scanning by the Documen...

Page 110: ...Press the to select E mail Address and then press 8 Enter an e mail address up to 80 characters and then press 9 Press Registering From Transmission History You can add e mail addresses to the addres...

Page 111: ...Press the to select E mail Group and then press 4 Press the to select a group number and then press 5 Press the to select Delete and then press 6 Press the or to select Yes on the confirmation screen...

Page 112: ...domain name and then press 4 Check that Register is selected and then press If editing registered numbers select Edit 5 Check that Destination is selected and then press 6 Enter a destination A destin...

Page 113: ...print from an application 2 Configure the print settings on the printer driver screen and start printing The following explains how to configure the paper size the paper source and the media weight o...

Page 114: ...age Setup 2 Select the printer you want to use from Format For 3 Select a paper size from Paper Size and then click OK 4 From the File menu select Print 5 Select Paper Feed from the panel menu Memo z...

Page 115: ...t Auto for a paper source the tray with the designated paper type is automatically selected For details on the automatic selection of trays refer to the User s Manual Advanced z If you select the MP t...

Page 116: ...may not be read correctly z You can select and print one file in your USB memory at a time Starting a Print Job 1 Insert the USB memory into the USB port on the machine Note z Insert the USB memory s...

Page 117: ...1 sided simplex or 2 sided duplex printouts Note z When printing a PRN file setting of double sided printing follows the driver settings at the time of file creation 1 Press the to select Print Setup...

Page 118: ...s 4 Press the to return to the start screen Canceling a Print Job You can cancel a print job from the USB memory by pressing the STOP key on the operator panel Printing will stop while a message is di...

Page 119: ...number or a user name and password to each user in advance You can register up to 100 PINs and 100 sets of user name and password If the access control is enabled according to the setting the user mu...

Page 120: ...Enter and then press 5 Press the to select Management and then press 6 Press to select System Setup and then press 7 Check that Access Control is selected and then press 8 Press the to select PIN and...

Page 121: ...r you want in Driver 3 Select the Tab check box and then click Change 4 Click OK 5 From the File menu select Close 6 Click Start and select Devices and Printers 7 Right click the OKI MB491 icon and se...

Page 122: ...here may differ depending on the application you are using 1 Click Start All Programs Okidata Print Job Accounting Client Change Job Accounting Mode On the User Account Control window click Yes 2 Sel...

Page 123: ...elect Management and then press 6 Press the to select System Setup and then press 7 Check that Access Control is selected and then press 8 Press the to select User Password and then press 9 Press the...

Page 124: ...int 3 Select the printer driver you want in Select Printer and click Preferences 4 Select the Job Options tab 5 Click User Auth 6 Select the Use User Authentication check box 7 Enter the user name in...

Page 125: ...File menu select Print 3 Select your machine s fax driver in Select Printer and click Preferences 4 On the Setup tab click User Authentication 5 Select the Use User Authentication check box 6 Enter t...

Page 126: ...is very delicate Handle it carefully z Do not expose the image drum to direct sunlight or very bright interior light approximately more than 1500 lux Even under the normal interior light do not leave...

Page 127: ...into the printer insert both projections A of the front end of transcription unit into holders of the printer 8 Insert rear projections locating close to both handles of the transcription unit into bo...

Page 128: ...ut the paper If neither the top or bottom end of paper is visible move the jammed paper in the arrow direction as shown Hold the top end of paper by your hands and carefully pull out the paper If the...

Page 129: ...u can release the alarm display only after you have opened the top cover first and then closed it again 6 Re install the image drum complete with toner cartridge ensuring that the pegs 1 2 correctly l...

Page 130: ...that the pegs 1 2 correctly locate into the slots on each side of the printer 3 7 Close the top cover 8 Close the scanner unit Error Code 391 392 Paper feed jam Error Code 391 indicates an error in Tr...

Page 131: ...move any documents from the document tray if any 2 Open the ADF cover 3 Hold jammed document by the top edge and gently pull it out If the edge of the document can been seen under the paper guide 1 li...

Page 132: ...spection is required PU Flash Error Blinks Firmware error occurred Contact your dealer Inspection is required PU Communication Error Blinks Firmware error occurred Contact your dealer COLOR Toner Low...

Page 133: ...ee Help for details to Close Blinks The memory overflowed If you perform other tasks simultaneously finish them and try again If that does not work reduce the print resolution 420 Memory Overflow 420...

Page 134: ...K 372 380 381 382 389 390 Paper Jam ERRCODE Please open the scanner unit and the top cover Please see Help for details Blinks Paper jam occurred Remove the jammed paper Error 372 Misfeed from Duplex E...

Page 135: ...is not resolved contact your dealer Please call service Scanner unit failed to detect printer unit Blinks An error occurred between the scanner and printer units Turn the machine off and then on again...

Page 136: ...lPrint FaxToPrint with communication data saving an error occurs in the TIFF or JPEG data analysis 409 Please open the top cover 409 Faceup Stacker Error Blinks Because the Face Up stacker was operate...

Page 137: ...the error If the error is not resolved reduce the data to be transmitted as PC Fax Offline Mode Lights up The machine is off line and cannot print received fax data Press the PRINT key on the operato...

Page 138: ...Check the network configuration cable connection and status and the server status Please check SMTP settings Please see Help for details to close Blinks An error occurred while connecting to an SMTP...

Page 139: ...twork configuration cable connection and status and the server status z Check the server settings z If the username is managed from the domain input Username Domainname on Username settings Server Log...

Page 140: ...blish a CIFS connection z Change the name of the shared folder Please remove the connected USB device Unsupported USB device is connected Blinks Indicates that the unsupported USB device was connected...

Page 141: ...ypted job File erasing Lights up Erasing a secret file Erased Data Full Please see Help for details Blinks Secret files to be erased are full Expired Secure Job Please see Help for details to close Li...

Page 142: ...ights up Notifies users that jobs have been cancelled because they are not permitted for printing Related to JobAccount Notifies users that jobs have been cancelled because they are not permitted for...

Page 143: ...STATUS key on the operator panel to open the status menu 2 Be sure that System Status is selected and then press 3 Press the to select the item you want to check and then press Checking the Device and...

Page 144: ...the operator panel and then select On Line An error message is displayed on the display screen of the operator panel Error Messages Displayed on the Screen on P 132 or press the HELP key on the operat...

Page 145: ...rk connection select Get installed options automatically under Installable Options and then click Setup For the USB connection select Installed for SD Memory Card under Installable Options 5 Click OK...

Page 146: ...er is installed even if multiple printer drivers are selected to install Follow the procedure below to install a second and subsequent printer drivers 1 Insert the Software DVD ROM into the computer 2...

Page 147: ...trol dialog may appear Click Yes or Continue to run the installer or utility as an administrator If you click No the installer or utility does not start The Program Capability Assistant dialog appears...

Page 148: ...e are the search target When you cannot find a machine specify the IP address of the machine in the Add Printer or Confirm Connections screen Print Super Vision Unable to access the machine from a rem...

Page 149: ...B z In the image capture the user interface of TWAIN driver is not displayed Use the user interface of the image capture and then scan data Item Symptom Cause Remedy TWAIN driver Unable to scan by ima...

Page 150: ...aded and then select ON or ON Prior Is the loaded paper compatible with duplex printing Duplex copying cannot be done depending on the paper size document type or document weight Load the right paper...

Page 151: ...OFF P 77 Is Mixed Size set to ON Set Mixed Size to OFF Advanced The size of the copied output is different from the size of the original document Is the proper size paper for the document loaded on t...

Page 152: ...line type for your region P 43 Did you load the document correctly Load the document correctly P 38 Did you dial the correct number Dial the correct number Is the recipient s line busy Wait until the...

Page 153: ...n the power P 20 Is the cable connected to the machine Check the cable connections and connect them properly P 46 Is there any damage to the cable Change the cable P 46 Is the network setting done pro...

Page 154: ...per is moist Use paper stored in proper temperature and humidity conditions P 31 The paper is unsuitable Use supported paper The paper is unsuitable The settings of media type and width are incorrect...

Page 155: ...on of the machine Coated paper is not recommended Toner comes off when it is rubbed The settings of media type and width are incorrect Press the SETTING key and select Paper Setup the paper tray you a...

Page 156: ...65 The paper size is bigger than the size of the document when the zoom ratio is set to 100 Use paper of the same size as the document The orientation of the document and paper are different Set the p...

Page 157: ...ed on the tray 1 and tray 2 Load the paper envelopes or labels whose weight is between 123 and 163 g m2 33 and 43 lb on the MP tray MB471 MB491 ES4191 MFP or Manual Feeder MB461 ES4161 MFP P 34 P 37 P...

Page 158: ...r code and follow the on screen instructions P 132 The Ethernet or USB cable is unplugged Plug in the Ethernet or USB cable firmly P 47 P 55 Something is wrong with the Ethernet or USB cable Use anoth...

Page 159: ...ly for a long time the temperature in the machine inside has become too high The machine is cooling off Wait for a while When the machine gets cooler printing restarts automatically The specified sett...

Page 160: ...ime communication started z Received number of pages Memo z The communication type is printed when it was manual reception F code polling F code secure reception or F code bulletin board reception Mac...

Page 161: ...periphery of the label Caution High Temperature which may cause burns Keep the toner cartridge out of reach of young children If young children swallow toner powder follow the doctor s direction imme...

Page 162: ...ith the protrusion on the left side of the image drum Firmly press the grooves on the right side of the toner cartridge against the protrusion of the cartridge guide on the right side of the image dru...

Page 163: ...eriorate after the toner cartridge has been unpacked for a year Replace it with a new one Procedure for Replacement Note z The image drum the green tube is very delicate Handle it carefully z Do not e...

Page 164: ...oner cover Take care as it may stain other parts when removed z The image drum the green cylinder is very delicate Handle it with extreme care z Do not expose the image drum to direct sunlight or brig...

Page 165: ...surface with a soft cloth lightly moistened with water 3 Close the document glass cover Memo z If the document glasses surface and the document holding pad get too dirty wipe them with a soft cloth l...

Page 166: ...er feed rollers 1 inside the machine with a soft cloth lightly moistened with water 3 Wipe the paper feed roller 2 on the Tray 4 Push the Tray back into the machine For MP Tray MB471 MB491 ES4191 MFP...

Page 167: ...ge drum to direct sunlight or very bright interior light approximately more than 1500 lux Even under the normal interior light do not leave it for more than 5 minutes 1 Hold down the power switch for...

Page 168: ...unlight or very bright interior light approximately more than 1500 lux Even under the normal interior light do not leave it for more than 5 minutes 1 Hold down the power switch for about a second to t...

Page 169: ...achine with packing materials 10 Lift your machine and put it in a box Note z Use the packing materials attached to your machine when purchased z Remove the vinyl tape to secure the image drum and ton...

Page 170: ...ing consumables Dimensions 427 W x 425 D x 455 H Power supply N22205A N22206A N22208A 120VAC 10 50 60Hz 2 N22205B N22206B N22208B 230VAC 10 50 60Hz 2 Power consumption z Typical operation 540 W z Idle...

Page 171: ...Compatibility ITU T G3 Super G3 Compression method MH MR MMR JBIG Modem speed Up to 33 6 Kbps Lines PSTN PBX Line Line interface RJ11 x 2 Line TEL Document size ADF A4 letter legal 13 13 5 14 Documen...

Page 172: ...pi ADF simplex MB461 ES4161 MFP MB471 MB491 ES4191 MFP Communication protocol SMTP POP3 MIME File format PDF supported Encryption M TIFF RAW G3 G4 compressed JPEG JFIF color grayscale only XPS Mail se...

Page 173: ...X GIF TGA PNG WMF EMF MB461 ES4161 MFP MB471 MB491 ES4191 MFP Printing method Dry electrophotographic recording method with LED Light emitting diode Emulation T PCL6 PCLXL PCL5e PCL6 PCLXL PCL5e PostS...

Page 174: ...eding from the tray 1 and tray 2 optional Manual feeding from Manual Feeder Automatic feeding from the tray 1 MP tray and tray 2 optional Automatic feeding from MP tray Paper loading capacity z Tray 1...

Page 175: ...emory products are guaranteed to work Supported file system FAT12 FAT FAT16 FAT32 File format TIFF TIFF 6 0 Baseline PRN PCL PDF v1 7 Does not support encrypted PDF JPEG TIFF TIFF 6 0 Baseline PRN PS...

Page 176: ...below steps using the drivers you want to set check Displays the Property screen For Windows Vista Windows Server 2008 1 Click Start and select Control Panel Printer 2 Right click on the OKI MB491 ic...

Page 177: ...77 83 Dial Functions 81 Dial Type 43 Digital Television 42 Direction 75 Document Glass 38 Document Jam 131 Document Type 77 DRD 45 86 Duplex Copies 77 Duplex Printing 32 36 117 Duplex Scanning 38 E E...

Page 178: ...OUT Key 25 79 120 123 Resolution Fax 83 S SCAN Key 25 102 104 105 107 Scan Resolution 78 Scan Size 38 74 83 Scan To E mail 102 Scan To Fax Server 91 Scan To Local PC 105 Scan To Network PC 104 Scan To...

Page 179: ...6 1 814 8009 Website www okihu hu OKI Systems Italia S p A via Milano 11 20084 Lacchiarella MI Tel 39 0 2 900261 Fax 39 0 2 90026344 Website www oki it OKI Printing Solutions Platinium Business Park I...

Page 180: ...Blvd East Unit 1 Mississauga Ontario Canada L4W 4M8 T l 1 800 654 3282 T l c 1 905 238 4427 http WWW OKIPRINTINGSOLUTIONS COM WWW OKIPRINTINGSOLUTIONS COM Oki Data Americas Inc Am rica Latina OTRO 200...

Page 181: ...www okiprintingsolutions com Oki Data Corporation 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan 44917102EE Rev2...

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