E-37
Symptom:
Strange symbols appear during normal
printing.
Problem:
Wrong symbol set.
Solution:
Make sure the symbol set selected
corresponds to symbol set resident, in font card, or in
soft font.
Hardware Problems
Symptom:
Graphic image prints partly on one page,
partly on the next.
Problem:
Insufficient printer memory for this image at
this resolution.
Solution:
Change the resolution, reduce the image size,
or install more memory in your printer.
Symptom:
Nothing happens, but printer indicates it is
ready to receive data.
Problem:
Configuration error.
Solution:
Check cable connection; if serial, make sure
appropriate MODE command has been used (PC). If
more than one printer is available, make sure your
printer has been selected. Make sure your printer is
on-line.
Symptom:
“Garbage” prints.
Problem:
Incorrect cable configuration. (Also, see
“Software Problems.”)
Solution:
Check cable configuration, continuity, and
length.
Symptom:
Printer freezes or displays error message
when computer is rebooted.
Problem:
Booting the computer while the printer is on
can cause a communications error.
Solution:
Take printer off-line before rebooting
computer.
Problem:
Gases are given off by forms or adhesives
passing through the hot fusing unit.
Solution:
Make sure the forms you use can withstand
heating, and provide adequate ventilation.