E-34
Symptom:
Pages curl excessively
Problem:
Printing on wrong side of paper. High
humidity.
Solution:
Turn paper over in tray. Note arrow on paper
package. Install paper print side down in tray.
Problem:
Moisture in paper. Improper storage.
Solution:
Avoid storing paper in areas of excessive
temperature changes and humidity.
Problem:
High Humidity.
Solution:
Recommended operating humidity: 20-80%
Software Problems
Software controls printing features. Make sure you have
selected the correct printer driver in your software. See
your software application documentation for more
information.
Symptom:
Status Monitor displays Checking Status
indefinitely. The Printer Menu button is greyed and
not active.
Problem:
Bi-directional communication is not being
achieved through the printer port.
Solution:
Check cable for IEEE 1284. Verify PC is set for
bi-directional printing. Remove any previously-
installed printer software that may cause conflict.
Symptom:
Blank pages appear between printed pages.
Problem:
Number of lines per page in software is not
equal to number of lines per page of printer.
Solution:
Many software packages assume 66 lines per
page; your printer default is 60. Adjust software
accordingly, or set LINES/Pg in Menu 1 to equal lines
per page in software.