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Oki DP-5000 Metallic and Colour Desktop Printer User Manual Download Page 13

English

Chapter 1 - Introduction

5

which you can run the power cables safely to suitable
nearby connection points.

Installing output paper tray

Place the printer on the output paper tray (1) as shown
below. During printing, extend the paper tray. The out-
put paper tray will hold up to 100 sheets of paper.

1

Summary of Contents for DP-5000 Metallic and Colour Desktop Printer

Page 1: ...DP 5000 Metallic and Colour Desktop Printer User s Guide...

Page 2: ...1999 by Oki All rights reserved Oki is a registered trademark of Oki Electric Industry Company Ltd Energy Star is a trademark of the United States Envi ronmental Protection Agency Microsoft MS DOS an...

Page 3: ...ister Keep it out of direct sunlight Allow enough room around the printer for adequate ventilation and easy access Do not use the printer near water or spill liquid of any kind into it Make sure that...

Page 4: ...ter yourself Opening a cover may expose you to shocks or other hazards Do not make any adjustments other than those outlined in the user s guide as damage may be caused to the printer If anything happ...

Page 5: ...nitial Setup Connecting cables for Windows 11 Connecting the printer to your computer 11 Connecting the printer to a power supply 11 Ink cartridges 13 Identifying ink cartridge and paper types 13 Inst...

Page 6: ...tents of the installation disk 32 Installing the printer driver software 32 Using balloon help 32 Selecting the correct driver 33 Testing the printer 33 Page setup dialogue box 34 Print dialogue box 3...

Page 7: ...tridges 51 Load the paper in your printer 51 Set up the printer driver for printing 51 Printing on overhead transparencies 53 Requirements 53 Prepare the image to be printed 53 Install ink cartridges...

Page 8: ...USB printer 99 Installing for Windows 98 100 Deleting the OKI printer driver 100 Installing the USB printer driver 100 Troubleshooting for USB interface kit 101 iMac 101 Windows 98 102 Dye sublimation...

Page 9: ...for your Windows PC your Macintosh or the new iMac computer this printer is the solution you have been looking for In addition to the standard features listed in this Chapter we can offer a number of...

Page 10: ...l of the standard inks and foil colours Fade proof smear proof and waterproof print ing Ability to print on any paper using our VPhoto Primer cartridge Our Econo Black cartridge can be used again and...

Page 11: ...ore using the printer Damage to the printer or malfunction may occur if the printer is used while these packing materials are still present 2 Remove the three pieces of tape 1 from the out side of the...

Page 12: ...ing pad can be replaced when it gets dirty Do not touch the cover open sensor 4 which is located on the left side of the printer Closing front cover Close the front cover after removing the carriage p...

Page 13: ...the power cables safely to suitable nearby connection points Installing output paper tray Place the printer on the output paper tray 1 as shown below During printing extend the paper tray The out put...

Page 14: ...Front cover release button Pressing this button opens the front cover The front cover will need to be opened when there is a paper jam or when changing ink cartridges Open the front cover gently usin...

Page 15: ...face connector The printer cable is connected to the parallel interface connector 2 Accessory connector This connector is used to connect an optional dye sublimation key or Mac intosh interface module...

Page 16: ...ot to peel it off 2 Ink cartridge holder plate There are four holder plates which hold the two ink cartridges each needed for a particular printing job A maximum of seven ink cartridges is allowed 3 C...

Page 17: ...to position A To manually feed pa per set the paper feed switch to position M Paper feed switch set to position A Paper feed switch set to position M Control panel The top area of the printer has two...

Page 18: ...Printer not ready ready On Select mode ready to print Fast blinking Deselect mode not ready Slow blinking Receiving or processing data error Fast blinking Printer error detected Off Normal Error Statu...

Page 19: ...re connecting or disconnecting the printer cable Otherwise damage or malfunction may result Connect the printer to the computer with a bi direction al printer cable Secure the printer cable 1 to the c...

Page 20: ...ita ble AC power source such as a wall socket Caution Power to the printer is completely cut off only when the cable is unplugged Place the printer where you can easily unplug it from the wall socket...

Page 21: ...paper High grade paper Yellow 41067603 Magenta 41067602 Cyan 41067601 VPhoto printing fine on plain paper 2400 dpi Black 41067604 Plain paper Laser paper High grade paper Yellow 41067603 Magenta 41067...

Page 22: ...following the steps below 1 The cartridge has a stopper 1 to prevent slack in the ribbon see below Remove this stopper from the ink cartridge 2 Insert a pencil from the side marked B and turn the penc...

Page 23: ...rectly into the carriage Doing so may result in damage to the printer 6 Push down the right side of the ink cartridge Make sure that the ink cartridge is securely locked into the holder and that there...

Page 24: ...isible on the ribbon Note 2 To reverse a Finish II or Econo Black ink cartridge flip the cartridge over and manually advance the ribbon until the black and silver stripes 1 disappear 1 Open the front...

Page 25: ...een specially treated and envelopes Doing so may damage the printer Note 1 Loading too many sheets into the sheet feeder may cause paper jams or misfeeding Note 2 Be aware that when using automatic fe...

Page 26: ...ypes and be sure to set the printer s paper options properly Settings that are not appropriate for the paper being used can cause paper jams When printing on Dye Sublimation Paper use only Dye Sublima...

Page 27: ...witching the paper feed switch to position A 3 Place the paper in the sheet feeder 4 Adjust the paper feed guide to the paper size Note 1 Do not use creased or curled paper this can cause the paper to...

Page 28: ...uches the paper Loading paper in manual feed mode Use manual feed mode when printing on thick paper cards and other kinds of special printing media In man ual feed mode you should load only one sheet...

Page 29: ...rled may print incorrectly Note 2 Make sure that you insert the paper straight Inserting it at a slant can cause a paper jam 5 Adjust the paper feed guide to the paper size 6 Press the ready insert bu...

Page 30: ...22 User s Guide...

Page 31: ...d for your printer model To take full advantage of the many features of your printer always create your documents after you have selected the correct printer driver If you have a differ ent printer dr...

Page 32: ...4 Follow the instructions on screen to complete the installation Installing printer software using Plug Play When you are installing the printer driver software us ing Plug Play or the Add Printer Wi...

Page 33: ...er s reference manual for details Note 2 To use the Faster option your computer must be able and set to support ECP mode in the BIOS settings Refer to your computer s reference manual for details 4 Cl...

Page 34: ...er paper or plain paper c VPhoto Print Film Note Our VPhoto Primer will help make many plain papers suitable for printing See Chapter 5 Specialized Printing Operations for details 3 Printing data for...

Page 35: ...or Monochrome Text from the Document Type menu 4 Select a paper type from the Media Type menu 5 Select either Standard Colour or Economy Black from the Print Mode menu a If you have installed a black...

Page 36: ...tridge c Magenta ink cartridge d Yellow ink cartridge 2 Media a High grade paper b Laser paper or plain paper c VPhoto Print Film 3 Printing data for colour printing a Printing data consisting of text...

Page 37: ...d Colour Glossy Finish or VPhoto Colour from the Print Mode menu 6 Click the More Settings button on Document Quality tab Select the desired quality from the Print Quality menu 7 When you have complet...

Page 38: ...dia Type menu 8 Select Standard Colour Glossy Finish or VPhoto Colour from the Print Mode menu 9 When you complete the setup click OK to close the printer driver Properties dialogue box 10 Click OK in...

Page 39: ...driver is software that enables your compu ter to control the printer When printing from any appli cation you must select a printer driver that matches the printer being used in order to ensure accura...

Page 40: ...ntosh follow these steps 1 Insert the OKI DP 5000 installation disk into your CD ROM drive 2 Open the English folder and then double click on the Install OKI DP 5000 icon 3 Follow the instructions on...

Page 41: ...it is possible that the Finder has insufficient memory In this case close the Chooser run any one of your application programs and select the printer from the Chooser again 3 If you have several ident...

Page 42: ...type does not match select the appropriate settings 3 Close the Page Setup box by clicking OK Print dialogue box 1 Select Print Desktop from the File menu The Print dialog box opens 2 Select required...

Page 43: ...2 Media a High Grade Paper b Laser paper or plain paper c VPhoto Print Film Note Our VPhoto Primer will help make many plain papers suitable for printing See Chapter 5 Specialized Printing Operations...

Page 44: ...etup dialogue box 3 Set the Media to Plain Paper or Laser Paper and the Size to A4 When using a different type or size of paper change the setup accordingly 4 Click OK to close the Page Setup dialogue...

Page 45: ...o the carriage Doing so may damage the printer Load the paper into your printer for reference see Chapter 2 Loading Paper Setting up the printer driver for colour printing 1 Follow steps 1 to 4 in Set...

Page 46: ...onitor because the printer uses inks to create colours while the monitor uses light However the printer will try to match the monitor colours as closely as possible 3 No Colour Matching The colour inf...

Page 47: ...from the colours displayed on the monitor 5 To enable the ColorSync function during printing Click the Image button in the Print dialogue box to display the Colours dialogue box Select ColorSync from...

Page 48: ...ching section of the Image settings dialogue Note 2 If the Type menu is set to Greyscale or Black White the coloured image will be printed in monochrome or in greyscale 7 Click Image in the Print dial...

Page 49: ...Media a VPhoto Print Film A4 2 Ink Cartridges a Cyan ink cartridge b Magenta ink cartridge c Yellow ink cartridge d Black ink cartridge e Finish II ink cartridge Prepare the image to be printed Creat...

Page 50: ...to the settings 6 When you complete the setup click OK to close the dialog box Note When VPhoto Print Film is selected from the Media Type Glossy Finish is automatically set We recom mend that Glossy...

Page 51: ...e position A when loading the film into your printer Set up the printer driver for printing 1 Select Print from the File menu to open the Print dialog box then click Properties 2 Click the Document Qu...

Page 52: ...otographs or Graphics Text is selected from Document Type 6 Make any other necessary changes to the settings 7 When you complete the setup click OK to close the dialog box 8 Click OK in the Print dial...

Page 53: ...nks before printing Foil Colour Note 2 Depending on the font type size or paper type foil col our ink may not always be well applied The following types of foil colour printing are possible depending...

Page 54: ...lect a colour in the application that matches the colour of the ink cartridge in the printer Leaving the characters and images in black is acceptable Install ink cartridges Install the desired foil co...

Page 55: ...By associating each foil colour with a colour or colour component in your application you can print with two foil colours or two foil colours plus black You can use this method with most applications...

Page 56: ...t in the application Check the Preview window before printing and try increasing or decreasing the setting to get the correct foil colour to print Install ink cartridges Install the gold and silver fo...

Page 57: ...not be printed if the corresponding ink cartridge has not selected 9 When you complete the setup click OK to close the dialog box 10 Click OK in the Print dialog box to start printing Simultaneous fu...

Page 58: ...f colour component values that will be interpreted by the printer as indicating foil colours Because of this photographs and other data with many different colours may have areas that match the foil c...

Page 59: ...corresponding message is displayed Load the paper in your printer The method used for loading paper depends on the pa per type used Set up the printer driver for printing 1 Select Print from the File...

Page 60: ...ote 2 If a selected foil colour ink cartridge is not installed a warning message will be displayed In this case exchange ink cartridges as indicated in the message 10 When you complete the setup click...

Page 61: ...en printing on overhead transparencies use only OKI DP 5000 transparency film Using other transparency films may cause damage to the printer Prepare the image to be printed Create the text and graphic...

Page 62: ...3 4 Insert the separators into each side of the box between outer cover and inner box 4 Make sure the folded angle remains at less than 90 degrees 5 Place the box with the installed separators into th...

Page 63: ...English Chapter 5 Specialised Printing Operations 55 5 1 2 2 3 4...

Page 64: ...the image or document Highlight the area to be undercoated in grayscale White portions of data R G B 100 are not under coated Install ink cartridge Make sure at least one VPhoto Primer ink cartridge i...

Page 65: ...Overlay check box 10 When you complete the setup click OK to close the dialog box 11 Click OK in the Print dialog box to start printing Your document will be printed using VPhoto Primer ink Note The...

Page 66: ...58 User s Guide...

Page 67: ...ation WARNING Make sure you unplug the printer before cleaning it Cleaning the main unit Follow the cleaning steps described below 1 Use a soft cloth to wipe the outside of the printer to avoid dust a...

Page 68: ...aterials as they may damage the printer components Caution 2 Do not get the inside of the printer wet 1 Push the front cover release button and gently lower the front cover 2 Wipe the print head 1 wit...

Page 69: ...laten Cleaning the feed roller Use isopropyl alcohol and a cotton swab to clean the feed roller as described below Caution 1 Do not use benzene thinner or other volatile materials as they may damage t...

Page 70: ...until clean 6 Close the front cover after you have finished cleaning the feed roller 7 The printer will be ready for printing Changing dye sub cleaning pads In order to maintain good print quality re...

Page 71: ...nt the pad on the platen by locating the two lugs on the underside of the pad into the holes on the platen Push the pad onto the platen to make sure it sits flat Caution Always fit a cleaning pad in t...

Page 72: ...64 User s Guide...

Page 73: ...properly seated Also check that the cartridges in the holders are correctly installed See Installing Ink Cartridges in Chapter 2 Ini tial Setup 2 Close the front cover The printer will now be able to...

Page 74: ...lready in the printer and no data is being re ceived ready light is on press the ready insert button to eject the paper Cancelling an alarm To cancel an alarm for anything other than a hardware or mec...

Page 75: ...oubleshooting 67 Paper jams can be caused by a dirty platen For information on cleaning see Cleaning the Platen in Chapter 6 Maintaining the Printer 4 Close the front cover 5 Press the power button to...

Page 76: ...To fully take advantage of the features of your DP 5000 printer you will need a bi directional printer port and a bi directional printer cable With AT compatible computers most typical cables will wo...

Page 77: ...re the ready light comes on 4 Is the interface cable correctly connected After connecting the cable tighten the fastening screws and clamps to secure the cable and make sure no pressure is on the cabl...

Page 78: ...n the ribbon in an ink cartridge has been used up black and silver stripes will be visible on the ribbon When these appear install a new ink cartridge After replacing the ink cartridge print ing will...

Page 79: ...tor tions In such a case use a halftone setting appro priate for the image 6 Are you printing images with sudden colour variations or very bright colours In these situations the overlap of different c...

Page 80: ...r User manual for information and check the colour set tings 5 Are you using many applications at one time When little memory is available for print process ing printing may take a long time or fail C...

Page 81: ...ince the paper position sensor and paper length sensor do not work prop erly Sheets with corner cuts such as transparen cies and back print film will work fine if the corner cut end is placed at the t...

Page 82: ...slot such as a large pile of printed sheets This can cause ejection or feed problems remove the blocking paper 13 Have you loosened the paper sufficiently prior to loading it into the sheet feeder Pa...

Page 83: ...an ink cartridge has become dislodged from the holder an ink cartridge change error will occur Open the front cover and reinstall the ink car tridge 2 Are you using the printer on a level surface The...

Page 84: ...h black ink but grey portions are printed using four colours In colour printing greyscale intermediate colours such as grey are printed using four colours If you want to print only in black ink set th...

Page 85: ...e reproduced on coloured paper DP printers however can provide the fol lowing forms of printing even on coloured paper a On light coloured paper DP printers pro vide a white undercoat prior to colour...

Page 86: ...ting transparencies Yes OKI recommended inks do not adhere well to normal transparency sheets 6 Can I print on regular greeting cards Yes using manual feed mode 7 Can I use the Photo Overcoat cartridg...

Page 87: ...ces other than just the printing area After printing 30 sheets of Letter A4 sized pages in monochrome or 8 Letter A4 sheets in colour let the printer cool down before continuing printing 5 How can I r...

Page 88: ...Ease installed If you are using At Ease when you place the Installation Disc in the CD ROM drive some of the Performa series start up in At Ease the fol lowing things may happen a The alert dialogue b...

Page 89: ...set correctly Make sure the SCSI device number for the printer is not the same as that used by any other SCSI device attached to the computer Each SCSI device must have a unique device number If the...

Page 90: ...re it firmly at both ends with the fastening screws or clasps 14 Is the device number set correctly Make sure the SCSI device number of the printer is not the same as that used by any other SCSI devic...

Page 91: ...e hard disk where reading or writing are unreliable sometimes a printing error will occur and printing will stop Periodi cally use the Disk First Aid utility that comes with your system software or ot...

Page 92: ...t colour printing Some applications have colour printing enable disable settings Some applications do not sup port colour printing Read the manual for the application and check the colour settings 8 A...

Page 93: ...ng the Halftone option in the Image Settings dialogue box from Fine to Standard Use a Blends option appropriate for the image 6 Are you printing on envelopes thermal paper or picture postcards Printin...

Page 94: ...work fine if the corner cut end is placed at the top of the paper guide 5 Is the cut corner in the correct position When these sheets are inserted with the cut corner incorrectly positioned they may...

Page 95: ...d into the printer at the same time or other forms of misfeed The printer emits unusual noises when the power is turned on and the error lights blink 1 Has the carriage packing material been removed R...

Page 96: ...ront cover all the way 5 Are items stacked on top of the printer The printer may malfunction if items are stacked on top or to the side of the printer Remove any obstruction on top or to the side of t...

Page 97: ...ed resolution if an outline font is used The image quality of photographs can be adjusted independ ently using the Halftone setting in the Image Set ting dialogue box 4 There seems to be no difference...

Page 98: ...ink white ink is effective for spot colour printing on dark coloured paper b White ink can provide an undercoat for full colour printing on light coloured or coarse surfaced paper The white undercoat...

Page 99: ...Page Setup dialogue box This value may be specified between 25 and 400 4 The preview doesn t change even though I change the reduction or enlargement in the Page Setup dialogue box The preview will n...

Page 100: ...ly with page layout settings There are application programs that allow you to format a document composed of both orientations of portrait and landscape When printing such document with layout more tha...

Page 101: ...0 003 0 01 Print media Photo Quality VPhoto print film and paper 2400 dpi Standard Standard paper laser print paper overhead transparencies 600 dpi Dye Sublimation Optional Dimensions 46 2cm width x...

Page 102: ...ises the settings for each SCSI device number Note 1 Factory default setting is No 6 Note 2 SCSI device number 7 is reserved for the Macintosh itself Device number 0 is normally assigned to the intern...

Page 103: ...own in Table 4 below Depending on the printing media printing out side the recommended area may cause malfunctions such as the ink cartridge ribbon getting caught and breaking A B C D E F A B C D E F...

Page 104: ...9 White ink cartridge 41067610 VPhoto Primer cartridge 41067606 Finish II cartridge 41067607 Dye Sub Yellow ink cartridge 41067614 Dye Sub Magenta ink cartridge 41067613 Dye Sub Cyan ink cartridge 410...

Page 105: ...is running Mac OS 8 1 you must install the iMac update 1 0 software This upgrade is not included on the OKI CD ROM but can be down loaded free of charge from the Apple Web site Please note that you d...

Page 106: ...98 User s Guide 4 Connect directly to your iMac Connect to your iMac via USB hub 6 1 5 1 2 1 3...

Page 107: ...on the printer and the USB hub if con nected and then turn on the iMac computer 4 Open the English folder and then double click on the Install OKI DP 5000 icon 5 Follow the instructions on screen to...

Page 108: ...printer icon and then select Delete from the menu Click Yes to delete the printer driver Installing the USB printer driver 1 If you haven t already set up your printer please do so by following the i...

Page 109: ...e OKI DP 5000 printer and the Add New Hardware Wizard will appear Click Next 11 In the next window that appears click Next to continue 12 Select CD ROM drive and Specify a location from the Add New Ha...

Page 110: ...ou need to delete it e Double click Other devices to view details click Unknown Device and then click Remove button f Click OK to remove the Unknown Device from your system and then insert the USB int...

Page 111: ...ected or MDULPT1 Unknown USB Printer 1 Check that the USB interface cable is properly connected to the parallel connector of your printer and your computer s USB port also check the printer is turned...

Page 112: ...connect the printer cable or SCSI cable for the Macintosh and power cord from the printer 2 Remove the rectangular plastic connector cover located to the right of the printer connector on the back of...

Page 113: ...then the Port Monitor will automatically be installed 1 Insert the OKI DP 5000 installation disk into your CD ROM drive If a driver installation win dow appears on screen close it 2 Double click on M...

Page 114: ...e following port menu Where x is the LPT port number you selected 9 Click OK to close the Properties window Installing the printer driver for Macintosh To install the printer driver software for Macin...

Page 115: ...ing the SCSI interface module turn off the computer and printer and disconnect the printer power cord Note The SCSI interface module cannot be connected or dis connected until the printer power cord h...

Page 116: ...ion 1 Power to the printer and computer must be turned off and the power cables unplugged before connecting or disconnecting the printer cable Otherwise damage or malfunction may result Caution 2 For...

Page 117: ...e connected to the computer must have a unique SCSI device number If two devices have the same device number they will not work properly To change the device number move the DIP switches 4 next to the...

Page 118: ...110 User s Guide...

Page 119: ...000 driver mode 38 Colour printing Plain paper 42 Set up the printer driver 43 Colour temperature 38 Connecting cables Printer to a power supply 11 Printer to your computer 11 108 SCSI for Macintosh 1...

Page 120: ...printer 4 LPT port configuration 25 M Machine life 93 Macintosh interface module 7 Connecting 107 DIP switches 7 Removing 108 SCSI connector 8 Margin 95 Marking sticker 8 N Noise 93 O Operating enviro...

Page 121: ...Purpose 23 System requirements 23 Printer front view 6 Printer functions 6 Accessory connector 7 Front cover release button 6 Paper feed guide 7 Paper feed switch 7 Paper output slot 6 Paper stopper 7...

Page 122: ...cartridge change error 88 No power 80 PostScript compatibility 91 Printer not selected in Chooser 81 Printing light distorted or gaps 84 Printing on coarse surfaced paper 89 Printing on coloured pape...

Page 123: ...Loading 41 Set up printer driver 42 W Weight 93 OKI SYSTEMS COMPANIES Oki Systems UK Limited 550 Dundee Road Slough Trading Estate Slough Berks SL1 4LE Tel 44 0 1753 819 819 Fax 44 0 1753 819 899 http...

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