Oki C9600 Series, Service Manual

Page: 176 / 279

Oki Data CONFIDENTIAL
42930511TH Rev. 2
176 /
Table 7-1-1 Operator Alarm (2/10)
judgment
No
Yes
No
No
No
Yes
No
No
No
Yes
No
Yes
No
Yes
Yes
No
Yes
No
Yes
No
Yes
No
No
Yes
No
No
No
Yes
No
Cause
CU Slot2 DIMM
RAM Check Error
Slot1 RAM
Spec error
Specification of
DIMM in CU RAM
slot is unsup-
ported.
Slot2 RAM Spec
error
Specification of
DIMM in CU RAM
slot2 is unsup-
ported.
CU EEPROM
ERROR
CU FLASH
ERROR
CU PCB flash
ROM error
CU PCB flash
ROM error
Flash File System
Error
PS+PCL Model CU
ROM is mounted on
a PCL model unit.
CU Type Mis-
match
CU ROM model
mismatches unit.
Operator Panel
Error
CU FAN ERROR
CPU cooling fan
of CU PCB is
abnormal.
Image
Processor Driver
Error
Parallel Interface
Driver Error
USB Drive Error
Network comm.
Error
H/W I/F abnormal-
ity between CU-
NIC.
CANT_HAPPEN
PS Firmware
Abnormality
Detection
Engine communi-
cation error
I/F Error between
PU-CU.
Error Description and Analysis
Is the applicable RAM DIMM
mounted properly?
Is operation restored by replacing
the applicable RAM DIMM?
Is this a standard RAM DIMM?
Is the applicable RAM DIMM
difference mounted normal?
Is operation restored by replacing
the applicable RAM DIMM?
Is this a standard RAM DIMM?
Is the applicable RAM DIMM
difference mounted normal?
Is operation restored by replacing
the applicable RAM DIMM?
Is the problem corrected by
replacing the CU PCB
EEPROM?
Is the error display
reproducible?
Failed to access flash memory
that is surface-mounted on CU
PCB.
Is a standard model program
ROM mounted?
Is a standard model program
ROM mounted?
Is the error display reproducible?
Is the connection of the CU PCB
normal?
Replace and restore fan?
Is the error display
reproducible?
Is the error display
reproducible?
Is the error display reproducible?
Is the Network PCB properly
mounted?
Does replacement of the network
PCB correct the problem?
Check if problem is corrected by
turning OFF/ON Power/
Is the CU Assy properly
mounted?
Does replacement of the CU
PCB correct the problem?
Remedy
Re-mount applicable RAM DIMM.
Replace RAM DIMM.
Replace CU PCB.
(Must replace EEPROM)
Use a standard RAM DIMM.
Re-mount applicable RAM DIMM.
Replace RAM DIMM
Replace CU PCB.
(Must replace EEPROM)
Use a standard RAM DIMM.
Re-mount applicable RAM DIMM.
Replace RAM DIMM.
Replace CU PCB.
(Must replace EEPROM)
REPLACE EEPROM.
(User must correct environmental
conditions)
Replace CU PCB.
(Must replace EEPROM)
Replace CU PCB.
(Must replace EEPROM)
Replace CU PCB
(Must replace EEPROM)
*1
Replace Program ROM DIMM.
Replace with standard program
ROM DIMM officially for the model.
Replace Program ROM DIMM.
Replace with standard program
ROM DIMM officially for the
model.
Refer to the flowchart on “Failure
to appear on LCD”.
Normally connect.
Replace fan.
Replace CU PCB.
(Must replace EEPROM)
Power OFF/ON
Replace CU PCB. (Replace
EEPROM)
Power OFF/ON
Replace CU PCB. (Replace
EEPROM)
Power OFF/ON
Replace CU PCB. (Replace
EEPROM)
Properly mount
Replace Network
Replace CU PCB.
(Must replace EEPROM)
Replace CU PCB.
(Must replace EEPROM)
Properly mount
Replace CU PCB.
(Must replace EEPROM)
Replace PU PCB
Display
Service Call
032: Error
Service Call
036: Error
Service Call
037: Error
Service Call
040: Error
Service Call
041: Error
Service Call
042: Error
to
045: Error
Service Call
048: Error
Service Call
049: Error
Service Call
050: Error
Service Call
051: Error
Power Off/on
052: Error
Power Off/on
060: Error
Power Off/on
062: Error
Power Off/on
063: Error
Power Off/on
070: Error
Power Off/on
072: Error
600
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
1200
-
-
-
-
-
-
-
-
-
-
-
-
-
-
✓
✓