Oki C9600 Series Service Manual Download

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Oki Data CONFIDENTIAL

42930511TH Rev. 2

151 /

Panel Display

DRIVE MOTOR OVER HEAT

DUPLEX I/F ERROR

DUPLEX TYPE MISMATCH

DUPLEX UNIT OPEN(PX713)

ENGINE BOARD FAN MOTOR ERROR

ENGINE CONTROL ERROR

ENGINE EEPROM ERROR

ENGINE EEPROM MISSING

ENGINE LIFE OVER

ENGINE RAM ERROR

ENGINE ROM ERROR

ENGINE SRAM ERROR

ENV TEMP SENSOR ERROR

FACE-UP STACKER OPEN

FLASH HARDWARE ERROR

FLASH SOFTWARE ERROR

FRONT COVER OPEN(PX711)

FUSER LIFE OVER

FUSER UNIT FAN MOTOR ERROR

FUSER UNIT FUSE CUT ERROR

FUSER UNIT NISMATCH

HOPPING ERROR DUPLEX

HOPPING ERROR MULTI PURPOSE FEEDER

HOPPING ERROR TRAY1

HOPPING ERROR TRAY2

HOPPING ERROR TRAY3

HOPPING ERROR TRAY4

HOPPING ERROR TRAY5

HUMIDITY SENSOR DEW ERROR

HUMIDITY SENSOR ERROR

INFEED:DUPLEX

INFEED:MP-FEEDER

INFEED:TRAY1

INFEED:TRAY2

INFEED:TRAY3

INFEED:TRAY4

INFEED:TRAY5

INITIALIZING

INITIALIZING DENSITY ADJUST

INITIALIZING REGISTRATION ADJUST

INPATH:DUPLEX ENTRY

INPATH:DUPLEX INPUT

INPATH:DUPLEX REVERSAL

INPATH:EXIT

INPATH:FEED

INPATH:TRANSPORT

JAM DUPLEX ENTRY

JAM DUPLEX INPUT

JAM DUPLEX REVERSAL

JAM EXIT

JAM FEED

Details

DRIVE Motor Overheat Error

DUPLEX I/F Error

DUPLEX Type Error

DUPLEX Unit Open

PU PCB Fan Motor Error

ENGINE Control Error

EEPROM Error

EEPROM Unmounted

ENGINE Life Over

RAM Error

ROM Error

SRAM Error

Environmental Temperature Sensor Error

Face-Up Stacker Open

FLASH Hardware Error

FLASH Software Error

Front Cover Open

FUSER Life Over

FUSER Fan Motor Error

Fuser Unit Fuse Cut Error

Fuser Unit Mismatch

DUPLEX Hoping Error

MP-FEEDER Hoping Error

TRAY1 Hoping Error

TRAY2 Hoping Error

TRAY3 Hoping Error

TRAY4 Hoping Error

TRAY5 Hoping Error

Temperature Sensor Dew Error

Relative Humidity Sensor Error

DUPLEX Hoping Error

MP-FEEDER Hoping Error

TRAY1 Hoping Error

TRAY2 Hoping Error

TRAY3 Hoping Error

TRAY4 Hoping Error

TRAY5 Hoping Error

Initializing When Turning Power ON

Initializing When OPEN/CLOSE Cover

Automatic Density Correction Being Controlled

Automatic Color Drift Correction Control

DUPLEX Internal Area Jam

DUPLEX Input Area Jam

DUPLEX Reversal Area Jam

Discharge Jam

Feed Jam

Conveyance Jam

DUPLEX Internal Area Jam

DUPLEX Input Area Jam

DUPLEX Reversal Area Jam

Discharge Jam

Feed Jam

Summary of Contents for C9600 Series

Page 1: ...Oki Data CONFIDENTIAL C9600 C9800 MAINTENANCE MANUAL PRINTING SOLUTIONS...

Page 2: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 2 Ver Date No Revision Page Changes In Charge Document Revision History 1 2005 02 28 ISSUE MD2 T Asaba 2 2006 01 12 All page Full change HD2 S Yamanaka...

Page 3: ...hattheinformationinitisaccurate The parts used for the printers are sensitive and if handled improperly may be damaged It is strongly recommended that the products are maintained by maintenance men re...

Page 4: ...nplugging mains connector when liquid such as water goes into the printer Fire may occur Please take a foreign object away after unplugging when you drop foreign objects such as clips into the printer...

Page 5: ...se of replacing batteries at board repairs replace with the specified type ones In stallation of another type batteries may result in explosion Caution for used batteries are as follows do not recharg...

Page 6: ...nsfer Control According to Environmental Change Room Temperature and Relative Humidity 43 2 8 Paper Jam Detector 44 2 9 Cover Open 45 2 10 Toner Low Detection 46 2 11 Paper Size Detection 49 2 12 Powe...

Page 7: ...5 0 1 ID Check Pattern Print TEST PRINT MENU Item 132 5 1 Maintenance Menu and Its Function 135 5 1 1 Maintenance Menu 135 5 1 2 Engine Maintenance Mode 135 5 1 3 Various Printing Methods with a Stand...

Page 8: ...ge List 175 7 5 2 Preparing for Troubleshooting 185 7 5 3 Troubleshooting With Abnormal Image 200 7 6 Check Fuse 215 7 7 Wireless LAN Trouble Shooting 216 7 7 1 Initial Investigation 216 7 7 2 Symptom...

Page 9: ...Unit Belt Unit Sensor Switch and Thermistor Paper Conveyor Sensor Paper Size Detector Fuser Temperature Detector Ambient Temperature Humidity Detector Remaining Toner Level Detector ID Belt Fuser Chec...

Page 10: ...inter Composition The internal part of the printer consists of the following parts Digital Photo Processor Paper Travel Path Control Unit CU and PU Operation Panel Power Source High Voltage Area Low V...

Page 11: ...k for 1200 dpi and the one for 600 dpi are not interchangeable as their formats differ Note C9600 only Note C5300 parts are prohibited for use with the C9800 C9600 Note 1 3 Optional Composition This p...

Page 12: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 12 7 Finisher Unit...

Page 13: ...eries 6 Input Power 110 127VAC 10 220 240VAC 10 7 Power Consumption Peak 1500W Normal 750W average Reference value Idle 200W Reference value Power Save Mode 28W 8 Frequency 50 60Hz 1Hz 9 Noise During...

Page 14: ...sport 1 month Max 10 to 32 0 to 43 10 to 43 29 to 50 29 to 50 Remarks Temperature C Temperature F 50 70 Temperature guaranteeing full color print quality Power OFF 20 to 80 10 to 90 10 to 90 10 to 90...

Page 15: ...ength 1 5 1 2 Parallel Interface Connector and Cable 1 Connector Printer 36pConnector Female 57LE 40360 12 D56 DDK Ltd equivalent product Cable 36pConnector Male 57FE 30360 20N D8 DDK Ltd equivalent p...

Page 16: ...5 s to 3 s 0 min ON LINE SW BUSY 100 ms max SELECT SELECT ACKNOWLEDGE ON LINE SW BUSY INPUT PRIME SELECT ACKNOWLEDGE BUSY 50 s min It is based on a menu setup 5 s max 1 5 1 4 Timing Chart Compatible M...

Page 17: ...High Level Paper error takes place during High Level Always High Level when the parallel interface is active Used for two way communications Unconnected Ground for signal Ground for chassis Provides...

Page 18: ...ower Device 1 5 2 2 USB Interface Connector and Cable 1 Connector Printer Side B Receptacle Female UP Stream Port UBB 4R D14T 1 JST Mfg Co Ltd equivalent product Connector Pin Layout Cable B Plug Male...

Page 19: ...TX 10 Base T automatically switched and not available simultaneously Connector pin layout 1 8 2 Cable Unshielded twisted pair cable with RJ 45 connector Category 5 is recommended 1 5 3 3 Network Inter...

Page 20: ...ophotographic tandem color page printer It features an LED array OPC dry one component non magnetic phenomenon roller transfer thermo compression fuser and other technologies The printer converts sing...

Page 21: ...NET2280 120pinTQFP X tal 32 768MHz Battery Resident 256MByte 3 3V 3 3V 3 3V 3 3V 2 5V 3 3V 5 0V 5 0V 5 0V 1 8V 3 3V 3 3V 3 3V 5 0V 2 5V 3 3V 1 8V 3 3V 5 0V 3 3V 1 8V 2 5V 3 3V 5 0V 5 0V CVDD PLLVDD 3...

Page 22: ...ash 5VLOW N Video Data K Y M C Reset IC Reset 3 3V Video I F From PU Panel I F From C2 LSI PU CU I F To C2 LSI 5 0V 2 5V 1 45V 1 8V 3 3V 133MHz 2 5V 2 5V 3 3V 3 3V 3 3V 3 3V 3 3V 3 3V 3 3V 3 3V 30MHz...

Page 23: ...tem is equipped with HDD or CompactFlash However HDD may be added as an option to a model with CompactFlash HDD is a mold assembly similar to the one for the 600 dpi system 4 SouthBridge LSI This is a...

Page 24: ...er of Chips Mounted 4 or 8 5 EEPROM This is a 3 3V 32kbit EEPROM with an 8 pin DIP package mounted on the IC socket It stores various settings that the control unit manages 3 6 Flash ROM A 4MB flash R...

Page 25: ...Regist Clutch 2 13 DUPLEX UNIT K ID Motor Y ID Motor M ID Motor C ID Motor Tray1 MPT Motor Regist Motor BELT Motor Job Offset Motor 9 9 9 4 9 4 4 9 4 9 Geared Motor 2 2 Registration Shutter Facedown S...

Page 26: ...heater drive circuit 1 Low Voltage Power Unit This circuit generates the following voltage 2 High Voltage Power Unit This circuit generates the following voltage that is more powerful than 24V necess...

Page 27: ...ller 1 Regist roller 2 Feeding Hopping roller Power supply Discharge Fixing Cleaning Transfer Paper conveyance Paper advance A motion of a paper OPC drum rotation Transfer Electrification Exposure Dev...

Page 28: ...the electrostatic latent image is created on the OPC drum surface according to the electrical potential 3 Development The negatively charged toner comes in contact with the OPC drum to fuse the electr...

Page 29: ...trification roller to evenly negatively electrify the surface of the OPC drum 3 Exposure The LED head irradiates light on the surface of the OPC drum that is charged with a negative electrical load Th...

Page 30: ...OPC drum and development roller comes in contact Transfer roller Paper Conveyance belt OPC drum Power supply unit 5 Transfer The transfer roller is made of a conductive sponge Paper is pressed agains...

Page 31: ...eat roller surface and the temperature that is detected with the thermistor ground on the backup roller surface There is also a thermostat for safety purposes When the heat roller temperature rises ab...

Page 32: ...r Head 4 Unit 4 Retard Roller Hopping roller Cassette 1 Cassette 2 Cassette 3 Cassette 4 Cassette 5 Multipurpose tray Regist roller Assy B Regist roller Assy A Regist roller Assy A Intermediate Feed R...

Page 33: ...oceeds when the paper supply motor turns CCW and the paper supply clutch is connected until the IN1 sensor turns ON 2 When the IN1 sensor is turned ON a certain volume of paper is further transported...

Page 34: ...ds when the paper supply motor turns CCW and the paper supply clutch is connected until the IN sensor of the top tray to supply the paper turns ON 2 When the IN sensor is turned ON a certain volume of...

Page 35: ...sent by specification length A paper will stop if the tip reaches the 2nd register strike roller Assy 5 A regist motor rotates in the direction of a simultaneously and a paper is conveyed with the 2nd...

Page 36: ...or Paper existence sensor Paper existence sensor Middle transport roller The clutch gear of electromagnetism 2 Entrance sensor 2 Retard roller Hopping sensor Feed roller 2nd Regist roller Assy B Write...

Page 37: ...en turning in the direction of the arrow The belt unit consists of one transfer roller that is directly under the drum for each color with the conveyor belt in between the drum When a specified voltag...

Page 38: ...monochrome printing When the C ID motor rotates CW the lift uplink slides to the right and as indicated in Figure 2 9 b all units other than the K ID moves UP The printer is now ready for black and w...

Page 39: ...arge roller is driven by a single DC motor The heater roller turns when the fuser motor turns in the direction of the arrow a This roller fuses the toner image on the paper with heat and pressure 2 At...

Page 40: ...ched to the double side printer unit At this time roller 1 turns in the direction of arrow a therefore the paper is retracted to the undersurface of a double side printer unit 2 Further when the tip o...

Page 41: ...Rear Sensor Dup R sensor Double Side Print Front Sensor Dup F sensor Stack Full FD Sensor Stack Full FU Sensor Job off Sensor Function This detects the top of the paper entering and then determines t...

Page 42: ...of this sensor are carried out to IC tip built in the toner cartridge and it checks the existence of a toner cartridge and the toner residual quantity in a toner cartridge 9 Thermal Sensor Refer to 2...

Page 43: ...tern set is printed on the belt This is then read by the reflection sensor to detect the color drift value of each color and therefore determine the correction level The modification takes place by co...

Page 44: ...r the MT sensor If printing is started when the MT is out of paper Cassette 1 2 3 4 or 5 out of paper Error Code Displayed on LCD 400 401 372 390 391 392 393 394 395 370 383 371 382 381 380 490 491 49...

Page 45: ...igh voltage power supply unit 2 9 Cover Open If the top cover of the C9800 C9600 is open the cover open micro switch turns OFF Then the 24V to high voltage power source and high voltage output is shut...

Page 46: ...ch attached the toner low level state in the end of a churning bar is measured and detected by the sensor OFF time minimum height ON time maximum height Agitation bar Target board Sensor The light whi...

Page 47: ...e agitation bar reaches the maxi mum height the agitation bar falls in the minimum height by prudence since there is no resistance by the toner At this time the minimum height length of stay of a targ...

Page 48: ...ognizing toner low then toner low is displayed after printing an equivalent of 5 of 200 A4 sheets The toner in a toner cartridge is lost If a toner full state is detected 10 consecutive times the tone...

Page 49: ...0 0 0 0 1 1 1 1 1 1 0 0 1 0 1 PSZSW3 0 1 1 0 0 0 0 1 1 0 0 1 1 1 0 1 PSZSW4 0 1 1 1 1 1 0 0 1 1 0 0 0 0 0 1 2 11 Paper Size Detection A cam is interlocked with the paper guide of the paper cassette t...

Page 50: ...AM is checked for its specifications Any RAM that falls out of the specifications will result in an Error b The RAM in each slot is checked by read after write 4 EEPROM Check The specific data stored...

Page 51: ...de in front of the cleaning blade behind the belt unit A color drift detection pattern is printed on both ends of the left and right side of the belt Then the reflective optical sensor reads this dete...

Page 52: ...ing the cover Stop Printing However power is turned off and on again or opening closing the cover the printer will be able to print 500 more sheets or after 150K 50 more sheets Stop Printing When powe...

Page 53: ...with liquids such as water on the printer Doing so may cause an electric shock and or fire leading to personal injury Do not touch the fuser and other parts when opened the cover Doing so may result...

Page 54: ...a monitor or television Please lift both sides when moving the printer Since this printer has about 77kg of weight please raise by three or more persons Do not come closer to the paper s exit area whe...

Page 55: ...Rev 2 55 3 2 Printer Unpacking Procedure Punch four handle holes out each on the side and lift the carton box Handle Holes each on side Each printer weighs about 77 kg Lift them by three persons or m...

Page 56: ...idity Maximum Wet Bulb Temperature 25 C Take care not to allow dew condensation on printers When installing printers in an area of which ambient humidity is 30 or less use a humidifier or antistatic m...

Page 57: ...ter main body Image drum is mounted in the printer Toner cartridge four sets Paper holder Power cord Core Power Plug Warranty and Registration card Printer Software CD ROM Utility CD ROM MLPro9800PS o...

Page 58: ...cant on the top Protection tape 2 places Protection tape 4 places Desiccant 2 Press down the open button to open the top cover 3 Pull out the protective equipment 8 places and remove protection tapes...

Page 59: ...rinter and remove protection tapes stoppers and toner cover which are installed in the printer 2 Shake the toner cartridge well and tear off the tape 3 Place the toner cartridge on the image drum cart...

Page 60: ...of toner cartridge toward the arrow direction 5 Close the top cover Lever Blue Place a paper holder on the printer Paper holder Attach the quick guide bag Note Make sure to attach the bag to the plac...

Page 61: ...r facing down on the right side of tray 1 Note Both vertical and horizontal loading are possible for A4 B5 sized papers and letters but vertical loading only for the other sized of papers 5 Use an adj...

Page 62: ...aper on the operating panel Horizontal loading for A4 has set up for factory configured 1 Press down the lever on the right side of printer to open the multi purpose tray 2 Open the paper supporter 3...

Page 63: ...unction setting Printer Information Print Information Authentication Menu Menu Tray Structure System Setting Tray Structure Tray 4 Setting Tray 5 Setting MP Tray Setting Tray Structure Tray 4 Setting...

Page 64: ...e Custom READY TO PRINT Toner C M Y K 6 Select PAPER SIZE by pressing the button sev eral times and press ENTER button 7 Select PAPER SIZE by pressing the button sev eral times and press ENTER button...

Page 65: ...rwise damages the cord and causes a fire and an electric shock Do not tie the power supply cords in a bundle in use of the printer It heats up and damages the cord which is a result of a fire and an e...

Page 66: ...rd Note Be certain the power switch is placed in the OFF O position 2 Insert the power supply cord into the receptacle socket 1 Plug the power supply cord in the printer The connection of grounding wi...

Page 67: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 67 Press ON I of Power Switch READY TO PRINT appears on the panel when ready ON Toner C M Y K READY TO PRINT...

Page 68: ...witched off immediately 1 Keep pressing the SHUT DOWN and RE START button for more than 4 seconds 2 Press the OFF button where COMPLETION OF SHUTDOWN EITHER TURNING OFF THE SWITCH OR RE START appears...

Page 69: ...rs with adding extension memory when memory over flow or collate error appears on The limitcheck and VM errors when using a PS printer driver are thought to be the lack of memory space Adding the exte...

Page 70: ...the bag into contact with the metal part of printer 4 Insert a memory into the slot until hearing the sound of click 5 Check if a memory is held at the right and left of lock lever blue color 2places...

Page 71: ...lethenpressthepowersupplybutton 8 Print the Menu Map to see if installed correctly Re install if an error appears on the Menu Map 9 Set up for the extension memory is done by a printer driver Do the r...

Page 72: ...ion tray to install maximum of four layers but five if the standard tray is included Installed option trays are called tray 2 3 4 and 5 from top to bottom order 1 Power off printer and remove power su...

Page 73: ...Lift it by three or more persons 3 Plugthepowersupplycordandtheprintercableinandswitchonthepowersupply 4 Print a menu map to see if installed correctly Re install if an error appears on the menu map 5...

Page 74: ...low the memory space lacks either set up the print quality clear or normal or installation of the extension memory are recommended 1 Power off printer and remove power supply cord and printer cable No...

Page 75: ...sides of duplex print unit are locked Rail post Rail post View from right side View from left side Rail post Rail post 5 Insert the duplex print unit into the printer from the left side of printer In...

Page 76: ...x print unit on the icon Removal of Duplex Print Unit 1 Turn off the power 2 Press down the lever on the right side of unit 3 Hold the lever both sides and pull the unit until it stops Remove it with...

Page 77: ...d Note Contact with a maker for download application and compatibility prior to download a font Memo The hard disk is divided into three partitions such as PCL SHARING and PSE and each partition size...

Page 78: ...old a lock lever of internal hard disk 4 Set an internal hard disk fitting to HDD line 5 Fold the lock lever until hearing a sound of click 6 Close the gate and tighten the screws 2 places Lock lever...

Page 79: ...intercableinandswitchonthepowersupply 8 Print a menu map to see if installed correctly Re install if an error appears on the menu map Power supply cord Print cable ON 9 Set up the internal hard disk b...

Page 80: ...ion Contained in MenuMap Check the total memory size appearing at Total Memory Size on system information 2 Checking for Proper Second Tray Recognition Checking for Proper Second Tray Recognition Chec...

Page 81: ...ppears on the map 3 Press the button several times and select PRINT PAGE for C9800 and PRINT PRINTER INFORMATION for C9600 then press ENTER 4 Press the button and select Network Information for C9800...

Page 82: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 82 Sample In case of C9600...

Page 83: ...e connector of the printer Note Never discard a prevention cover Keep plugging it in when not installed straight cable Core Hub OFF Prevention cover for a wrong plug 3 As seen in figure below make a c...

Page 84: ...USB cable can be plugged in and off with the printer powered on For the purpose of printer driver and USB driver installation to be performed later power off the printer 3 Connect personal computer a...

Page 85: ...onal Computer 3 Connect Personal Computer and Printer 1 Connect a parallel cable into a parallel interface connector of printer and use metal fittings to secure the cable 2 Connect a parallel cable in...

Page 86: ...ation panel Light Medium Light Medium Medium Heavy Heavy Ultra Heavy Special Heavy Light Heavy Ultra Heavy Plain paper 3 Postcard 4 Envelope 4 Label paper Transparency 5 film 1 Light is set as factory...

Page 87: ...cables from the printer b ALWAYS perform the following procedures to reconnect the printer 1 Connect the AC cable and interface cables to the printer 2 Connect the AC inlet plug into the AC receptacl...

Page 88: ...LED Head Cleaner P N 4PB4083 2248P001 1 1 1 1 1 1 1 2 2 5 mm screw 3 5 mm screw LED Head Cleaner 7 1 Maintenance Tools No 1 100 Screw Driver 9 1 Cut Sheet Film Maintenance 42404301 10 1 Label Paper Th...

Page 89: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 89 4 2 Parts Layout MAIN ViewA ViewA...

Page 90: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 90 Printer Unit 120V 1 2 See next page...

Page 91: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 91 Printer Unit 120V 2 2 A A...

Page 92: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 92 Plate Assy Power_100V 120V Plate Assy Power_230V...

Page 93: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 93 Base Assy 1 2...

Page 94: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 94 Base Assy 2 2 A A...

Page 95: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 95 Side R Assy...

Page 96: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 96 Side F Assy...

Page 97: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 97 Duct Drive Assy...

Page 98: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 98 FDR Unit Regist A A C C B B...

Page 99: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 99 FDR Unit MPT A A...

Page 100: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 100 Eject Assy...

Page 101: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 101 Plate Top Assy...

Page 102: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 102 Job Offset Assy...

Page 103: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 103 Basket Assy...

Page 104: ...Panel OP Board 4 3 5 Cover Guard R Cover Guard Front Cover Guard L 4 3 4 Cover Assy Top 4 3 6 FAN PCB Assy CU Board Assy S2V PU Board 4 3 7 Job Offset Assy 723 Plate Top Assy 4 3 9 Basket Assy 4 3 8...

Page 105: ...4 1 4 3 1 Cover Rear Cover Side R and Cover Side R Rear 1 Open Cover Assy Top 1 2 Unscrew the 5 screws 2 then remove Cover Rear 3 3 Unscrew the 2 screws 4 then remove Cover Side R 5 with it warped 4...

Page 106: ...106 2 1 5 5 4 3 4 3 2 Cover Side L and Cover Assy Front 1 Open Cover Assy Top 1 2 Unscrew the 4 screws 2 then remove the Cover Side L 3 3 Open the Cover Assy Front 4 by 90 unscrew the 2 screws 5 then...

Page 107: ...Assy FU 1 Open Cover Assy Top 1 2 Open Stacker Assy FU 2 then remove the 2 stoppers 3 Push these to one side remove the post then remove the Stacker Assy FU 2 3 Open the Stacker Assy FU 3 Move the tw...

Page 108: ...and Cover Guard L 1 Open Cover Assy Top 1 then lift Basket Assy 2 2 Remove Cover Assy OP Panel 3 from its supporting point 3 Unscrew screw 4 remove the hinges and then remove Cover Guard R 5 4 Unscre...

Page 109: ...y OP Panel Refer to Section 4 3 4 2 Remove Cover OP Panel 2 from Frame OP Panel 1 3 Unscrew the 2 screws 3 then remove hinge R 4 and Cover Hinge R 5 4 Unscrew 2 screws 6 then remove the Hinge L 7 Cove...

Page 110: ...CONFIDENTIAL 42930511TH Rev 2 110 1 3 2 4 8 4 3 6 Cover Assy Top 1 Open Cover Assy Top 1 2 Unscrew screw 2 then remove the Cover Duct L 3 3 Unscrew 8 screws 4 then remove the 3 hinges and the Cover As...

Page 111: ...Refer to Section 4 3 2 3 Remove the connector then Remove FAN PCB Assy 1 4 Unscrew the 2 screws remove the Plate Shield Assy 3 then remove the connector 5 Unscrew 7 screws 4 then remove CU Board Assy...

Page 112: ...astened If the screw is loosened the Cover Screw will come off When installing the Cover Screw make sure that the location is correct Push the Cover Screw onto the screw The Cover Screws are not a fun...

Page 113: ...y Top Sub 5 5 Remove the six screws 6 of the Guide Link R and the three screws 7 of the Guide Link L Remove the Plate Top and the Basket Assy 8 with their interlock 6 Remove the 2 hinges then remove t...

Page 114: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 114 D A B I F G B C 8 E H J K L 1 2 0 8 8 3 9 5 4 6 7 Plate Top...

Page 115: ...Refer to Section 4 3 6 2 Lift back Plate Top Assy 1 then unscrew 2 screws 2 3 Lift forward Plate Top Assy 1 then unscrew 3 screws 3 and remove Plate Dumper Assy R 4 4 Unscrew 3 screws 5 then remove P...

Page 116: ...NFIDENTIAL 42930511TH Rev 2 116 1 2 3 4 3 10 Eject Assy 1 Remove the 7 hinges then remove Cover Board 1 2 Remove the 13 connectors and unscrew the 2 screws 2 Then remove the 3 hinges and remove the Ej...

Page 117: ...3 1 2 3 4 3 11 Motor Pulse Belt and Sensor Resist Assy 1 Unscrew the 2 screws 1 then remove the 4 pin connector and remove the Motor Pulse Belt 2 2 Unscrew 7 screws 3 then remove the 3 connectors 2 pi...

Page 118: ...astened If the screw is loosened the Cover Screw will come off When installing the Cover Screw make sure that the location is correct Push the Cover Screw onto the screw The Cover Screws are not a fun...

Page 119: ...R Unit MPT 1 Open the Cover Assy Top 2 Remove the Cover 1 and remove the two connectors Pin and Pin 2 3 Open the FDR Unit MPT 3 and remove the two screws 2 fastening the stays on both sides 4 Further...

Page 120: ...13 FDR Unit Resist 1 Remove the FDR Unit MPT Refer to Section 4 3 12 2 Unscrew the 4 screws 1 and disconnect connector 2 then remove Plate Assy MPT Lock 3 3 Open the Cover Guide 1st Assy 4 in the arro...

Page 121: ...ve the hinge then remove Guide Tube L 2 3 Unscrew 2 screws 3 then remove Duct Assy Toner 4 4 Unscrew screw 5 then remove Gear Duct B Assy 6 5 Unscrew screw 7 then remove Gear Duct ID Assy 8 6 Unscrew...

Page 122: ...ew screw 1 then remove Cover HV Assy 2 3 Remove the 2 connectors and unscrew the 2 screws 3 then remove HV Assy 4 4 Remove the 2 hinges then remove Bracket HV Assy 5 For ODA version Be careful to chan...

Page 123: ...ONFIDENTIAL 42930511TH Rev 2 123 2 1 Lever 14 4 3 16 Power Unit 1 Remove the Cover Rear Refer to Section 4 3 1 2 Unscrew the 12 screws 1 disconnect all connectors pull out the lever then remove the Po...

Page 124: ...17 Low Voltage Power Source Assy and Motor FAN 1 Remove the Power Unit Refer to Section 4 3 16 2 Unscrew the 3 screws 1 then remove the low Voltage Power Source Assy 2 and Film Insulation 3 3 Unscrew...

Page 125: ...125 1 2 3 4 5 5 4 Lock lever 4 3 18 Belt Assy 1 Open the Cover Assy Top 1 2 Remove ID Unit 2 3 Lift up the 2 lock levers toward the arrow then remove the Belt Assy 3 Remove Belt Assy 3 by lifting han...

Page 126: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 126 Lock lever 1 2 4 3 19 Fuser Unit LBT 1 Open Cover Assy Top 1 2 Lift the lock lever toward the arrow then remove the Fuser Unit LBT 2...

Page 127: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 127 Lever 1 4 3 20 Unit Duplex 1 While opening the lever draw out the Unit Duplex 1...

Page 128: ...IAL 42930511TH Rev 2 128 3 1 Latch 4 2 4 3 21 Paper Feed Roller 1 Open the tray 1 side cover 1 and the paper guide 2 2 Pull out Tray 3 3 Pull outward the latches of the 3 paper feed rollers 4 and remo...

Page 129: ...n the arrow direction and remove the Multipurpose Tray 1 2 Remove the cover 2 3 While opening the claw of the Feed Roller 3 outward slide the roller to the left and remove it 4 Open the cover 4 5 Whil...

Page 130: ...ation JPOEM1 Japan OEM OEMA A4 Default Overseas OEM OEML Letter Default Overseas OEM Automatically reboot after escaping from the menu The default value for non PS models is JP1 This displays the menu...

Page 131: ...also be initialized It automatically reboots after the settings are made and applied Some of the PU network etc cannot be initialized Changes the default PDL language supported according to the destin...

Page 132: ...eets Test pattern printing procedure 1 Choose the Maintenance Print Menu in the System Maintenance Menu and then choose Enable Reboot the printer 2 Press Menu button once to display Function Menu and...

Page 133: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 133...

Page 134: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 134...

Page 135: ...Menu 5 1 2 Engine Maintenance Mode Engine maintenance mode is a media conveyor mode that assists confirmation of the basic operations of the check and print system 5 1 2 1 Operation Panel Instruction...

Page 136: ...the MENU MENU and HELP keys at the same time when turning ON the power to go to the System Maintenance Mode 2 Press the MENU and MENU key until the DIAGNOSTIC MODE is displayed 3 Diagnostic Mode XX XX...

Page 137: ...item that applies to the unit to test from Table 5 1 1 appears at the top of the display Press the MENU and MENU keys The MENU key Increment Test Item the MENU key Decrement Test Item PAPER ROUTE PU...

Page 138: ...ND SNS 20 1 2ndPaper END SNS 20 1 2ndPaper END SNS 21 2 2ndLifter SNS 21 2 2ndLifter SNS 21 3 2ndFeed SNS 21 3 2ndFeed SNS 20 3 Cover Open 2nd SW 20 3 Cover Open 2nd SW 17 2 1stPaper Near END SNS 17 2...

Page 139: ...evel H L Port Level H L IN2 Sns IN2 Sns Toner Y Sns Cover Left Upper Stacker Full Sns Face up Aligment Right Sns Lower Center Thermister Temperture Sns TAG Y presence Y Drum Phase Sns Paper Slack Sns...

Page 140: ...home position Sns PI11 Belt home position outlet Sns PI7 Self prime Sns PI21 Stapler slide home position Sns PI18 Upper stack tray Sns PI15 Punch connect signal Outlet Sns FP2 Inverter connected Sns...

Page 141: ...rt the test The name of the unit will start blinking Then the applicable unit will drive for 10 seconds After driving for 10 seconds it will return to State 2 The drive will start again by re pressing...

Page 142: ...MC JOB OFFSET TRAY1 GEARED MOTOR TRAY2 MOTOR TRAY2 GEARED MOTOR TRAY2 FEED MOTOR TRAY2 ROLLER CLUTCH REGIST MOTOR REGIST CLUTCH 2ndCLUTCH TRAY1 MOTOR MPT MOTOR FAN POWER DUP MOTOR 2 DUP MOTOR 1 EXIT...

Page 143: ...R FIN SLIDE MOTOR FIN ORDER Drive Limitation TRAY 2 is installed TRAY 3 is installed TRAY 4 is installed TRAY 5 is installed TRAY 2 is installed and the cassette is not installed TRAY 2 is installed a...

Page 144: ...ER SUPPLY K TONER SUPPLY Y TONER SUPPLY KY TONER SUPPLY M TONER SUPPLY C TONER SUPPLY MC DISPOSAL TONER TUBE ID UP DOWN Drive Limitation Finisher is installed Finisher is installed Finisher is install...

Page 145: ...E PAGE COLOR DUPLEX 1 JOB OFFSET FINISHER 2 Setting value 0 TRAY1 TRAY2 1 TRAY3 1 TRAY4 1 TRAY5 1 MPT 0 ON OFF 3 PAGES STACK OFF 1 PAGES STACK OFF ON OUTPUT BIN PUNCH OFFSET STAPLE STAPLE PAGE INVERT...

Page 146: ...MENU to turn the setting of each color on or off respectively OK to add Press ENTER to exit the print color setting mode FINISHER Setting 1 When FINISHER is shown at the bottom of the display panel pr...

Page 147: ...midity Measurement Value Unit Press MENU key to switch the display YTR MTR CTR and KTR are image transfer voltage settings of each color Unit KV Press MENU key to switch the display YR MR CR and KR re...

Page 148: ...V RAM INITIAL display blinks at the top row of the display Press it for 10 consecutive seconds to initialize all items indicated in Table 5 3 4 Press the BACK key to end the test Returns to state 1 No...

Page 149: ...ding to consumable part 3 Press the BACK key to end the test Returns to state 1 Top of the Display K DRUM UNIT Y DRUM UNIT M DRUM UNIT C DRUM UNIT FUSER UNIT TR BELT UNIT K TONER Y TONER M TONER C TON...

Page 150: ...Outside Range of Correction Error RIGHT CYAN LEFT Sensor Error CYAN RIGHT Sensor Error CYAN Toner EMPTY CYAN Toner LOW CYAN Toner Sensor Error CYAN Density Correction ID Error 1 CYAN Density Correctio...

Page 151: ...ORT JAM DUPLEX ENTRY JAM DUPLEX INPUT JAM DUPLEX REVERSAL JAM EXIT JAM FEED Details DRIVE Motor Overheat Error DUPLEX I F Error DUPLEX Type Error DUPLEX Unit Open PU PCB Fan Motor Error ENGINE Control...

Page 152: ...PER NEAR END TRAY2 PAPER NEAR END TRAY3 Details Conveyance Jam Job Offset Home Error LED head Overheat Error TRAY1 Liftup Error TRAY2 Liftup Error TRAY3 Liftup Error TRAY4 Liftup Error TRAY5 Liftup Er...

Page 153: ...UT LEFT Details TRAY4 Out of Paper Warning TRAY5 Out of Paper Warning Paper Conveyance Error Paper Size Error PU Fan Motor Error Power Supply LSI Error Process Control OFF Color Drift Density Correcti...

Page 154: ...Error RIGHT YELLOW LEFT Sensor Error YELLOW RIGHT Sensor Error YELLOW Toner EMPTY YELLOW Toner LOW YELLOW Toner Sensor Error YELLOW Density Correction ID Error 1 YELLOW Density Correction ID Error 2 P...

Page 155: ...Enter Print Information Selection Enter PCL Font Selection Enter Execute Enter 1200 Model Enter Print Page Selection Enter PCL Font Selection Enter Demo Print Print the demo pattern for each destinat...

Page 156: ...on the new PCB For Error other than Engine EEPROM Error If on the Operation Panel a SERVICE CALL XXX Engine EEPROM Error is displayed replace with new EEPROM In this case execute the procedures descri...

Page 157: ...displayed 3 Press the ENTER key ODA will be displayed at the bottom row of the LCD 4 Press the MENU or MENU key to select the destination of the unit 5 Press the ENTER key The will light up 6 Press t...

Page 158: ...Note How to Initialize the Network Information 600dpi Model only 1 Turn OFF the printer 2 If the network cable is connected to the printer disconnect the cable from the printer side 3 Press the black...

Page 159: ...he Factory Default Recovery None As the MAC address is changed the password to log in the web page has to be changed The user settings stored in the HDD will be lost Set necessary parameters again If...

Page 160: ...user set information which has not saved in the EEPROM after coping the information stored in the EEPROM PCB into HDD See below for the procedure 1 Configuration print should take place before a chang...

Page 161: ...The maintenance HDD s have different product codes according to program type and version When ordering a maintenance HDD be sure to choose the HDD with the same program type and version as those for t...

Page 162: ...for firmware modification can be recorded It should mark up the Patch column if it takes place A new label should be attached on an old one to mark up HDD Rev and Patch when it takes place for an old...

Page 163: ...maintenance CU program ROM DIMM is available in two types Flash ROM and P2 ROM The following ROM DIMM types have been released The F W version is indicated on the label on the Flash ROM DIMM or printe...

Page 164: ...ere may be drifting during use Set this if there is any problem with the density Set this when the printer is not running Stop State Do not set this while the printer is warming up 1 Press the ENTER k...

Page 165: ...it s sensor beforehand there is a need to pass a media source with a priorly known thickness through the detector The sensitivity shall then be detected based on the output value of the sensor Adjustm...

Page 166: ...NEVER use methyl alcohol isopropyl alcohol rubbing alcohol thinner or other solvents to clean the lens since this may damage the surface of the lens A LED head cleaner comes with the toner cartridge p...

Page 167: ...hite line or blurred print 1 Grasp the Top Cover Handle and open the Top Cover 2 Gently wipe the lens surface of the LED Head 4 places using the LED lens cleaner or soft tissue Note Do not use solvent...

Page 168: ...ltipurpose Tray Tool Soft wet cloth Trays 1 to 5 The cleaning procedure below takes the Tray 1 as an example The Trays 2 to 5 optional are cleaned in the same procedure 1 Take off your wristwatch brac...

Page 169: ...placed Clean the three Feed Rollers using a soft wet cloth If it is hard to wipe the roller put your hand from the Tray 1 Side Cover 6 Insert the Tray 1 back into place 7 Close the Tray 1 Side Cover C...

Page 170: ...ght of the printer to open the Multipurpose Tray 2 Open the Paper Support and move the Paper Guide slightly to the center 3 Move the lever on the right of the Multipurpose Tray at the joint of the tra...

Page 171: ...Tray at the joint of the tray and the printer into the position as shown below 6 While lifting the Multipurpose Tray slightly with your left hand push the lever inward with your right hand and loosen...

Page 172: ...cloth 10 Close the cover 11 Hold the joints of the printer and the Multipurpose Tray with both hands and lower the cover 12 While lifting the right edge of the Multipurpose Tray slightly insert the pr...

Page 173: ...edge of the Multipurpose Tray slightly insert the protrusion of the lever as shown below 15 Move the lever into the position below 16 Widen the Paper Guide and fold the Paper Support 17 Close the Mul...

Page 174: ...ironmental conditions of this equipment appropriate 2 Have the consumable parts toner drum cartridge been properly replaced 3 Is there anything wrong with the paper Refer to the paper specification fo...

Page 175: ...Record three digital numbers below LCD column Restart with OFF ON Does an error occur in a particular print data Is the error display reproducible Is the error display reproducible Is the error displa...

Page 176: ...and restore fan Is the error display reproducible Is the error display reproducible Is the error display reproducible Is the Network PCB properly mounted Does replacement of the network PCB correct t...

Page 177: ...ror message dis played 2 Does the Error take place again 1 Is an Error message dis played 2 Does the Error take place again 1 Is an Error message dis played 2 Does the Error take place again Sensor De...

Page 178: ...an Error message dis played 2 Does the Error take place again 1 Is an Error message dis played 2 Does the Error take place again 1 Is an Error message dis played 2 Does the Error take place again 1 I...

Page 179: ...om media table Detected illegal process with CU program Remedy Turn ON power again Leave in that state for 30 minutes then turn ON power again Turn ON power again Leave in that state for 30 minutes th...

Page 180: ...the Error take place again 1 Has any abnormal substance get mixed in with the sensor 2 Can the paper thickness detection be reset and restored by opening closing the tray 3 Is operation restored by tu...

Page 181: ...uble side printer Check paper jam in double side printer Check misfeed in double side printer unit Check misfeed in the specified cassette 1 Check paper jam between Yellow ID and fuser 2 Check the loa...

Page 182: ...of paper sensor activator is normal 1 Check and see if the specified cassette is out of paper 2 Check and see if the out of paper sensor activator is normal 1 Is an Error message displayed 2 Is this i...

Page 183: ...ccur The Sub CPU clock frequency is not correct Does the error still occur The duplex CPU clock frequency is not correct Does the error still occur The inverter CPU clock fre quency is not correct Doe...

Page 184: ...HDD is not a standard official product The ASP PCB HDD program does not match the destination The ASP PCB EEPROM unmounted or EEPROM Error is detected Remedy Check the connection of the V72 1 board o...

Page 185: ...When replacing the engine PCB S2V PWB remove the EEPROM chip from the old PCB and then put the EEPROM that was removed on the new PCB replacement Note Order 1 2 3 4 5 6 Malfunction Details The machin...

Page 186: ...nsertion or half insertion states Re insert the RAM DIM and HDD Replace CU PCB c The display of RAM Check or Initializing remains displayed CU PCB Malfunction Does it operate when the RAM DIM and HDD...

Page 187: ...equential order of BYN PCB optional HMK PCB RAM_DIMM and HDD Does the Light On state vary If the LED Light On state is Normal replace the applicable part If light ON is not normal then replace PCB c I...

Page 188: ...power is turned ON It will all dim down when the initialization process is successfully completed If all lights do not dim then there is a CU PCB malfunction If all lights do not dim then disassemble...

Page 189: ...le properly connected to the Motor Driver PCB and the power supply NO Connect them properly or replace the FFC or the cable YES Replace the power supply YES Is the DIMM of the Main PCB set properly NO...

Page 190: ...e voltages below output to the PU IF connector of the Main PCB Pins 9 10 17 18 25 26 33 34 41 42 61 69 77 85 93 5V 5 Pins 1 2 5 6 13 14 21 22 29 30 37 38 45 46 47 48 49 53 57 65 73 74 81 82 89 97 99 0...

Page 191: ...eplace the Sensor PCB S2C PWB YES After checking the signal cable connection replace the Motor Driver PCB S2M PWB NO Immediately after intaking the paper does a paper jam occur YES Did the paper reach...

Page 192: ...witch scan test in the self diagnosis mode NO Check the signal cable connection then replace the Sensor PCB S2S PWB YES After checking the signal cable connection replace the Motor Driver PCB S2M PWB...

Page 193: ...1 RSNS on the S2V PWB Are they connected properly NO Properly connect cable YES Replace the engine PCB NO Immediately after intaking the paper does a paper feed jam occur YES Did the paper reach the W...

Page 194: ...he switch scan test in the self diagnosis mode NO Check signal cable connection then replace the paper Exit sensor YES Replace the engine PCB NO Is the Left Upper Cover closed fully NO Close the Left...

Page 195: ...e defective sensor YES Check to see that the signal cable is connected Is it connected properly NO Properly connect cable YES Replace Double Side Printer Control PCB V72 2 PWB NO Immediately after int...

Page 196: ...2C PWB YES Does the IN2 Sensor Lever operate normally NO Replace the defective sensor lever YES Does the IN2 Sensor operate normally Activate the Sensor Lever and check to see if the sensor works prop...

Page 197: ...ure that the Up Down Sensor is fastened securely and then replace the ID Sensor PCB Is the error reset YES End NO Replace the Engine PCB YES Is the C ID Motor running properly NO Does the motor rotate...

Page 198: ...3 C 7 pole side Pins 1 2 4194 to 696 6k Pins 3 4 642 1 to 122 4k Pins 5 6 642 1 to 122 4k YES Replace the fuser unit NO Is the thermistor on the lower side down or short circuited See Figure 7 1 At an...

Page 199: ...he fan Does the fan rotate properly YES End NO Replace the Motor Driver PCB replace the Power Supply PCB if it is the Power Supply Fan Does the fan rotate properly YES End NO Replace the Engine PCB YE...

Page 200: ...nk sheet is output Figure 7 2 C A band or stripe print appears in the vertical direction of the printout Black Band Color Band Black Stripe Color Stripe Figure 7 2 D A white band white stripe uneven c...

Page 201: ...ct the bend in the FG plate spring YES Replace the LED head Has the problem been corrected YES END NO Replace the engine PCB S2V PWB Has the problem been corrected YES END NO Replace the head shield c...

Page 202: ...cted YES END NO Check the cable connection then replace the low voltage power unit Has the problem been corrected YES END NO Is 24V output to the HVOLT connector Pin 16 of the Engine PCB S2V PWB NO Re...

Page 203: ...ace the engine PCB S2V PWB Has the problem been corrected YES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the low voltage pow...

Page 204: ...roblem been corrected YES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection Then replace the engine PCB S2V PWB Has the problem been corrected Y...

Page 205: ...e LED head Has the problem been corrected YES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the engine PCB S2V PWB Has the prob...

Page 206: ...hermistors down or short circuited See Figure 7 1 At an ambient temperature between 0 and 43 C 7 pole side Pins 1 2 4194 to 696 6k Pins 3 4 642 1 to 122 4k Pins 5 6 642 1 to 122 4k NO Replace the fuse...

Page 207: ...Roller Lower Rolle Restoration Method Replace the image drum cartridge Replace the image drum cartridge Replace the image drum cartridge Replace the image drum cartridge Replace the fuser unit Replac...

Page 208: ...ES END NO Replace the head shield cable Has the problem been corrected YES END NO Check the cable connection then replace the engine PCB S2V PWB Has the problem been corrected YES END NO Check the cab...

Page 209: ...play the REG ADJUST TEST Press ENTER key once to display the REG ADJUST EXECUTE Press ENTER key to execute automatic correction of color drift motor starts op erating and color drift correction is exe...

Page 210: ...peration been restored YES END NO Replace the engine PCB Has operation been restored YES END NO Replace the S2Z PCB and Engine PCB connection cable Has operation been restored YES END NO DYNAMICRANGE...

Page 211: ...ad Assy Has operation been restored YES END NO Check the cable connection Replace the PCB S2H PWB connection Has operation been restored YES END NO Is the Engine PCB S2V PWB properly connected to the...

Page 212: ...ED head properly in contact with each FG plate spring NO Correct the bend in the FG plate spring YES Replace the LED head Has the problem been corrected YES END NO Replace the head shield cable Has th...

Page 213: ...NS Pin 1 FSNS Pin 9 PATHICK OK NG NG FSNS OK NG OK Judgement Normal Abnormal Abnormal Action YES NO 1 NO 2 Output of 5V NO 1 Replace the Motor Driver PCB S2M PWB NO 2 Replace the Sensor Relay PCB S2S...

Page 214: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 214 Ground Charge roller Development roller Toner supply roller Development braid Figure 7 3...

Page 215: ...F2 5V 4 3A 4 3A 4 3A 4 3A 5VF 5VPS 24VF OPEPOW F503 F501 F506 F501 F501 F501 F501 F504 F502 F503 24VF3 OPTRY24 24VF4 24VF1 24VF2 DC Motor x 6 24 F505 F502 F501 0 5A 0 75A DCDC CONVERTER F504 IP902 IP9...

Page 216: ...ur only in certain devices printer NIC Wireless NIC s LED light state Obtained IP address Wireless status of Network Summary Cannot communicate at all Can communicate but slow or intermittent Cannot c...

Page 217: ...be set to Enable in the default Access point LAN side network settings LPR Port9100 HTTP SNMP etc Including routers and switches that exist in the route of the printer AP and client PC When it is set...

Page 218: ...t can communi cate and set the wireless computer that cannot communicate correctly Check the differences in the network settings IP address Subnet mask and Default gateway of the computer that cannot...

Page 219: ...communicate and the printer that cannot and set them correctly in the printer that cannot communicate Change the installation position direction of the printer that cannot communicate and try again Ch...

Page 220: ...estination by a different LAN cable and a different hub Check if the router function is set properly to match the network that is connected if the access point has the router function When the MAC Add...

Page 221: ...d LAN interface Set the wireless computer s wired LAN interface to OFF If the wireless computer is set to High Speed Mode such as Frame bursting it may cause a communication problem with C9600 Set the...

Page 222: ...and set the items correctly in the C9600 After you confirm the connection in Open mode change the settings to match the wireless LAN environment you are using such as WPA PSK Change the installation...

Page 223: ...e though there is no electric wave problem Possible cause What to do C9600 s SSID setting is incorrect The settings of the access point wireless computer are incorrect Wireless standard of the access...

Page 224: ...Failed to connect in WPA PSK Mode Phenomenon Wireless communication has no problem in the Open Mode and Shared Key Mode but connection fails when the WPA PSK Mode is set Possible cause What to do The...

Page 225: ...rity to reissue the certificate generated with any of the key sizes 512 1024 2048 4096bits Normal certificate files never result in an Import error due to excess size There s a possibility that the ce...

Page 226: ...set to TKIP Check the settings of the RADIUS server and set them correctly An example of the setting items you should check Authenticator access point settings access point s IP address the authentic...

Page 227: ...ion is disrupted due to re authentication In EAP Mode re authentication is regularly required depending on the access point RADIUS server setting During re authentication wireless connection is disrup...

Page 228: ...ed with this either of the following may be the reason for the above problem Browser s version is old Refer to 7 8 1 3 Check the version of the Web browser The Cipher Level is set to Strong Refer to 7...

Page 229: ...2 229 7 8 1 2 Has SSL TLS been set to ON Log in as administrator and display Security Cipher SSL TLS If the displayed screen looks line the one on the right the SSL TLS has been set to OFF What to do...

Page 230: ...s encryption strength is set to Weak If the encryption strength is set to Weak however the Security level becomes low For how to change the encryption strength refer to 7 8 1 4 Check the printer s en...

Page 231: ...ate with the printer s encryption strength Standard Either upgrade the browser to 128bit stronger cipher support or change the printer s encryption strength setting to Weak Changing the encryption str...

Page 232: ...tion Strength to Weak and click Apply button 7 Verify the setting contents and click OK 8 When the confirmation message appears click Yes The NIC reboots to reflect the setting value 4 Click on SSL TL...

Page 233: ...the encryption strength setting from Telnet Caution Telnet cannot be used in the initial state Telenet must be set to Enable to change the printer s encryption setting Type telnet printer s IP addres...

Page 234: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 234 4 Security Config 5 Cipher SSL TLS 2 Encryption Strength Change the Encryption Strength 1 Strong 2 Standard 3 Weak...

Page 235: ...certificate from Web browse or 5 3 Creating a certificate from AdminManager How to confirm the key exchange method You can confirm the key exchange method with AdminManager and Network Information If...

Page 236: ...Oki Data CONFIDENTIAL 42930511TH Rev 2 236 5 Click View Certificate Info button 6 Check the item Key Exchange method Depending on the version the browser may not support Diffie Hellman DSS...

Page 237: ...rinting Network Information How to print Network Information from the operator panel is shown below Press Menu keys up and down arrow keys and execute Print Information ENTER Network ENTER Slot1 100 1...

Page 238: ...ot support the printer s key exchange method Compatibility problem Refer to 7 8 1 5 Check the printer s key change method OS does not support IPP printing with encryption Refer to 7 8 2 1 Check Operat...

Page 239: ...priate values for all the required items and execute the creation of the certificate For the details of the items to enter refer to 5 1 3 Required user entry items for creating a certificate For more...

Page 240: ...rom creating CSR to installing the certificate If you do so the certificate that has been issued becomes invalid and you ll have to perform the procedure to create a certificate all over again If you...

Page 241: ...owser refer to the steps described below Installing an intermediate certificate or CA Certificate to a client PC browser Steps 1 Double click an intermediate certificate or CA certificate issued by th...

Page 242: ...lling the certificate 512bits 21 35 8 1 024bits 42 27 6 2 048bits 129 2 123 8 2 In case of 2048bits key it may take about 3 minutes 165sec to create the certificate and CSR 7 8 5 2 Communication time...

Page 243: ...dard Weak 512bits 53 53 1 024bits 52 52 2 048bits 51 51 No encryptio 41 Table 7 10 IPP printing for Diffie Hellman DSS Unit Sec 7 8 5 3 Is encrypted printing possible with something other than IPP Ans...

Page 244: ...icate is not installed in the client PC In case of a self signed certificate all you have to do is to install the printer s self signed certificate in the client PC then the error Security Alert will...

Page 245: ...e certificate or the IP address when the certificate was created What to do Return the printer s IP address to the one when the self signed certificate was created or when the CSR was created 3 Certif...

Page 246: ...Value Between Pin 1 and Pin 2 4 7 Between Pin 3 and Pin 4 4 7 Both ends of IP2 1 or less Both ends of IP2 1 or less Conveyance Belt Motor Main Motor Y Main Motor M Yellow Orange Black Brown M 1 2 3 4...

Page 247: ...th ends of IP2 1 or less Both ends of IP2 1 or less Between Pin 1 and Pin 2 4 7 Between Pin 3 and Pin 4 4 7 Main Motor C Main Motor K MT Resist Motor Unit Circuit Diagram and Configuration Parts Diagr...

Page 248: ...nds of IP2 1 or less Fuser Motor Paper Supply Motor Between Pin 1 and Pin 2 3 5 Between Pin 3 and Pin 4 3 5 Offset Motor Unit Circuit Diagram and Configuration Parts Diagram Resistance Value Between P...

Page 249: ...Circuit Diagram and Configuration Parts Diagram Resistance Value Geared Motor Waste Toner Transfer Motor Main Cooling Fan PULL and Cooling Fan for Controller Both ends of IP2 1W or less IC1 IP2 CN 1...

Page 250: ...250 Power Supply Cooling Fan Red Black 24 V 1 FANALM N 3 0V 2 M White Belt Cooling Fan Red Black 24 V 1 FANALM N 3 0V 2 M White Fuser Exhaust Fan Red Black 24V 1 FANALM N 3 0V 2 M White Unit Circuit...

Page 251: ...an 2 1200 Red Black 5V 1 FANALM Lock signal Blue label 3 0V 2 M Yellow Red Black 5V 2 FANALM N Speed signal 3 0V 1 M Yellow White label CU PCB Fan 3 1200 White label Red Black 5V 1 FANALM Speed signal...

Page 252: ...le side Pins 1 2 Non contact 4194 to 696 6 k Pins 3 4 Correction 642 to 122 4 k Pins 5 6 Side thermistor 642 1 to 122 4 k 6 pole side Pins 1 2 Lower thermistor 642 1 to 122 4 k Both on the 7 pole side...

Page 253: ...s PCB 1 1 Engine Control PWB S2V 2 PWB 600dpi RSNS 1 13 CSNS CTGO KK 10 1 YY 10 1 MM 10 1 CC 10 1 1 1 1 6 CPUFU 1 2 DENGEN POWER 1 1 1 1 1 2 15 16 HVOLT 10 OPTIF DRV1 DRV0 30 1 40 1 11 2 2 10 OPEPANE...

Page 254: ...T 10 OPTIF DRV1 DRV0 30 1 40 1 11 2 2 10 OPEPANE 1 9 12 FINISHER HEATIF 9 11 3 4 2 51 52 49 50 CUIF 99 100 RFID 9 1 2 23 24 1 14 2 Motor Driver PWB S2M PWB 4 DC0 FAN OPIRY24 1 1 1 POW24 BEL TFAN 1 TNR...

Page 255: ...B HMO 1 18 36 19 1 2 3 4 PCICU PCICU2 FAN PUIF USB IDE HDD DIMM SDRAM 143 143 143 143 144 144 144 144 2 2 2 2 1 1 1 1 CENT 2 x DIMM sockets A program B fonts 2 x DIMM sockets SDRAM DIMM 128 256 512MB...

Page 256: ...SODIMM x 2 SDMM1 SDMM2 HDD CPU Fiery ASIC FPGA Battery BNY board S100 download SW PWR_GOOD LED DIAG LED3 DIAG LED2 DIAG LED1 DIAG LED0 HDD LED FPGA LED J7000 Compact Flash 144 143 2 1 144 143 2 1 U58...

Page 257: ...5 CN1 SW7 LED1 LED3 LED2 LCD SW1 SW6 SW5 SW4 SW3 SW2 SW0 1 1 2 POWER 4 CPOW2 1 4 MPOW2 1 4 YPOW2 1 4 KPOW2 6 ID System Sensor PWB SGG PWB SNS2 SNS1 1 2 23 SNS1 A K C E SNS2 A K C E SNS3 1 IDFAN 9 A K...

Page 258: ...9 Rear Sensor PWB S2R PWB 10 Color Drift Sensor PWB S2Z PWB 1 2 20 2 19 1 1 4 1 4 ENV PATHICK 10 1 3 1 3 MPTPAP MPTHOME WRSNS IN2SNS 1 CLUTCH FSNS MPTSNS RSNS COVSNS SNS 1 13 12 1 1 6 2 1 SOLENOID CSN...

Page 259: ...6 1 2 1 5 2 1 13 Inverter PWB V72 3 PWB 12 Duplex Control PWB V72 2 PWB MAIN1 1 14 SP FLASH CL1 MOTOR_A 1 1 4 4 5 MOTOR_B 1 6 1 2 FAN 1 3 COVDPN 1 3 2 1 1 9 1 10 MAIN1 MAIN2 1 15 1 14 SP FLASH CL1 MOT...

Page 260: ...low toner cartridge Install a new genuine yellow toner cartridge Prepare a new yellow toner cartridge but unnecessary to change Remove a yellow toner cartridge and re install it Contact with a custome...

Page 261: ...toner cartridge is not installed in a printer or an unrecognized cyan toner cartridge is installed An unrecognized cyan toner cartridge is installed A cyan toner cartridge runs out or a genuine cyan t...

Page 262: ...nstalled or a correct toner cartridge has not been installed A collated printing is in process I copies of j copies are being printed Printing is not available because a lack of memory space occurs du...

Page 263: ...displayed toner cartridge is not installed An eroor occurs during transfer ring of a disposal toner An eroor occurs during transfer ring of a disposal toner Too much paper are set in a tray n Paper l...

Page 264: ...e system is in process Printing a file list is in process A finisher is away from an inverter Connect a finisher into a inverter A staple is jammed in a stapler unit of a finisher Remove it A paper ja...

Page 265: ...is installed incorrectly Reinstall it It is time to change a belt unit due to a life end of it It is time to change a belt unit due to a life end of it It is time to change a belt unit due to a life...

Page 266: ...ror An invalid data is received Reduce the number of paper loaded onto a displayed tray Reduce the number of paper loaded onto a multi purpose tray Unable to staple due to thick paper The printer is u...

Page 267: ...ing the RESTART button A data is deleted because a log buffer is full A displayed lock lever of a toner cartridge is located incorrectly A toner cartridge is unlocked A paper jam occurs aroud a duplex...

Page 268: ...stalled An unrecognized yellow toner cartridge is installed A yellow toner cartridge runs out or a genuine yellow toner cartridge is not installed The printer runs out of a yellow toner soon A censor...

Page 269: ...e is not installed in a printer or an unrecognized cyan toner cartridge is installed An unrecognized cyan toner cartridge is installed A cyan toner cartridge runs out or a genuine cyan toner car tridg...

Page 270: ...orrect toner cartridge has not been installed A collated printing is in process I copies of j copies are being printed Printing is not available because a lack of memory space occurs during a collated...

Page 271: ...An eroor occurs during transfer ring of a disposal toner An eroor occurs during transfer ring of a disposal toner Too much paper are set in a tray n Paper loaded into a tray is different from the spe...

Page 272: ...rocess A finisher is away from an inverter Connect a finisher into a inverter A staple is jammed in a stapler unit of a finisher Remove it A paper jam occurs aroud a finisher A sheet of paper remains...

Page 273: ...Reinstall it It is time to change a belt unit due to a life end of it It is time to change a belt unit due to a life end of it It is time to change a belt unit due to a life end of it An error occurs...

Page 274: ...d data is received Reduce the number of paper loaded onto a displayed tray Reduce the number of paper loaded onto a multi purpose tray Unable to staple due to thick paper The printer is unable to dupl...

Page 275: ...er will restart after pressing the RESTART button A displayed lock lever of a toner cartridge is located incorrectly A toner cartridge is unlocked A paper jam occurs aroud a duplex printer unit Paper...

Page 276: ...dicates a belt unit Indicates paper route inside printer Indicates a cyan image drum Indicates a magenta image drum Indicates a yellow image drum Indicates a black image drum Indicates a cyan toner ca...

Page 277: ...around the side cover of ejection part Opening the side cover Being full of or left some papers around side cover Being full of or left some papers around top cover Opening the tray 3 of side cover I...

Page 278: ...area A paper jam has occured or paper has remained in the inverter area A paper jam has occured in the inverter area A paper jam has occured in the inverter area It indicates the finisher unit It ind...

Page 279: ...Please refer to the Illustrated Parts Manual for spare part information...

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