judgment
Yes
No
Yes
No
Yes
No
Yes
No
Yes
Yes
No
Yes
No
Yes
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Cause
Paper jam in
paper supply
from Cassette
1, 2, 3, 4 or 5.
Paper jam
detected
between Black
ID and fuser.
Paper jam
detected in fuser
or between
fuser and paper
output area.
Paper jam
detected when
paper started to
enter double-
side printer unit.
Some sort of
jam occurred in
paper feed
route.
Paper jam
occurred when
supplying paper
from MT
Paper jam
detected between
cassette and
black ID.
Printer engine
detects paper that
is abnormal (45mm
or more) according
to setting.
One of the toners
are almost
empty.
Paper Output
Stacker is Full
Specified
Cassette is Out-
Of-Paper or
removed. Or the
cassette used in
the printing
process is out-of-
paper.
Cassette 1, 2, 3,
4or 5 has been
detected to be
Out-Of-Paper
Fuser Counter
Exceed Life
Error Description and Analysis
Check misfeed in the speci-
fied cassette.
1) Check paper jam between
Yellow ID and fuser.
2) Check the load on the
fuser unit.
1) Check for paper jam inside
the fuser and between the
Yellow ID and fuser.
2) Check if the paper output
switch is normal.
Check the entrance or inside
the double-side printer for
paper jam.
JAM CHECK
Check for misfeed around
MT cassette.
1) Check for paper jam
around the cassette and
between the Yellow ID.
2) Check to see if the paper
entry switch is normal.
1) Is the paper a custom size?
2) Is the paper a standard
size?
1) The specified toner cartridge
is almost empty.
2) Check to see if the
specified toner sensor is
normal.
1) Check if the stacker is full.
2) Check if the Stacker Full
Sensor activator is normal.
1) Check if MT is Out-Of-
Paper.
2) Check and see if the out-of-
paper sensor activator is
normal.
1) Check and see if the
specified cassette is out-of-
paper.
2) Check and see if the out-
of-paper sensor activator
is normal.
1) Is an Error message
displayed?
2) Is this immediately after the
fuser unit was replaced?
Remedy
Remove the misfed paper,
insert the cassette.
Check/replace Cassette 1, 2,
3, 4 or 5.
Remove the paper jam.
Replace fuser unit.
Remove the paper jam.
Replace paper output switch.
Remove the paper jam.
Check/replace double-side
printer unit.
Remove the paper jam.
Remove the misfed paper,
then close cover.
Check/replace MT.
Remove the paper jam.
Replace the entry switch.
Remedy Unnecessary
Adjust the cassette paper size
guide.
Paper Size PCB
Replace (PXC PWB).
Replace with a new toner kit.
Replace the specified toner
sensor.
Remove paper from stacker.
Replace the Stacker Full
Sensor.
Put paper in MT.
Replace Out-Of-Paper Sensor.
Put paper in specified cassette.
Replace the corresponding out-
of-paper sensor.
Check the Fuser Unit Life
Replace the fuser immediately
or at the next maintenance.
Display
Open Front
Cover
380: Paper
Jam
Open Top
Cover
381: Paper
Jam
Open Top
Cover
382: Paper
Jam
Open Top
Cover
383: Paper
Jam
Open Top
Cover
389: Paper
Jam
Check MP
Tray
390: Paper
Jam
Check Tray*
391 to 395:
Paper Jam
Open Top
Cover
400: Paper
Size Error
Put in Toner
410: Yellow
411: Magenta
412: Cyan
413: Black
Remove Paper
480: Stacker -
Full
Insert ***
490: MP Tray
Out-of-Paper
(* is A4, B4,
etc.)
Insert ***
491 to 495:
Tray* Out-of-
Paper
(* is A4, B4,
etc.)
Replace Fuser
600
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
1200
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Table 7-1-1 Operator Alarm (8/10)
Troubleshooting Guide Page 30
