judgment
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Cause
Paper Near-End
Detection
Cannot write to
HDD.
GDDC Error
Belt Slit Sensor
Error
Duplex FAN0
Alarm Detection
Duplex 24V
Abnormal Current
Detection
Yellow Image
Drum Lock Error
Magenta Image
Drum Lock
Error
Cyan Image
Drum Lock
Error
Black Image
Drum Lock
Error
Tray2 24V
Abnormal
Voltage Detec-
tion
Tray3 24V
Abnormal
Voltage Detec-
tion
Tray4 24V
Abnormal
Voltage Detec-
tion
Tray5 24V
Abnormal
Voltage Detec-
tion
Fuser Motor
Lock Error
Error Description and Analysis
Is the tray paper level low?
(less than about 30 sheets)
Is there any error in the
operational procedures?
910: Tray1 GDDC Error
911: Tray2 GDDC Error
912: Tray3 GDDC Error
913: Tray4 GDDC Error
914: Tray3 GDDC Error
The belt is not running
properly.
Does the error message still
appear after rebooting?
Error of the fan in the duplex
unit
Does the error still occur
after rebooting?
24 V of power is not supplied
to the duplex unit properly.
Does the error still occur
after rebooting?
The Y ID unit is not operat-
ing properly.
Does the error message still
appear after rebooting?
The M ID unit is not operat-
ing properly.
Does the error message still
appear after rebooting?
The C ID unit is not operat-
ing properly.
Does the error message still
appear after rebooting?
The K ID unit is not operat-
ing properly.
Does the error message still
appear after rebooting?
24 V of power is not supplied
to tray 2 properly.
24 V of power is not supplied
to tray 3 properly.
24 V power is not supplied to
tray 4 properly.
24 V of power is not supplied
to tray 5 properly.
The fuser is not operating
properly.
Does the error still occur?
Remedy
Refill with paper.
Check Paper Near-End
Sensor
Check the manual usage
procedures.
HDD malfunction.
Replace HDD.
Check to confirm that the
tray is mounted correctly.
Replace the geared motor of
the tray.
Check to confirm that the belt
is mounted correctly.
Replace the belt.
Check to confirm that the
duplex unit is mounted correctly.
Check the connection of the
fan.
Replace the fan.
Check to confirm that the
duplex unit is mounted correctly.
Check the connection of the
fan.
Replace the fan.
Check to confirm that the Y
ID unit is in position.
Replace the Y ID unit.
Replace the Y ID motor.
Check to confirm that the M
ID unit is in position.
Replace the M ID unit.
Replace the M ID motor.
Check to confirm that the C
ID unit is in position.
Replace the C ID unit.
Replace the C ID motor.
Check to confirm that the K
ID unit is in position.
Replace the K ID unit.
Replace the K ID motor.
Check to confirm that tray 2
is mounted correctly.
Check to confirm that tray 3
is mounted correctly.
Check to confirm that tray 4
is mounted correctly.
Check to confirm that tray 5
is mounted correctly.
Check to confirm that the
fuser is in position.
Replace the fuser.
Replace the fuser motor.
Display
Tray*Paper
Almost
Finished
Disc Operation
Error
Service Call
910: Error
to
914: Error
Service Call
917
Service Call
918
Service Call
919
Service Call
920
Service Call
921
Service Call
922
Service Call
923
Service Call
924
Service Call
925
Service Call
926
Service Call
927
Service Call
928
600
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
1200
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Table 7-1-1 Operator Alarm (9/10)
Troubleshooting Guide Page 31
