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Error Messages
Here are the more common error
messages and what to do when you
see them.
Whenever you see the line “Please
see HELP for details” at the bottom
of the display, you can press the
Help button on the control panel for
more information.
Toner Cartridge Error
Messages
There is a problem with the toner
cartridge color XXXX.
Open the cover.
Check to be sure that the indicated
toner cartridge is firmly seated in
the drum and that the lock lever is
pushed as far toward the back of
the printer as it will go. Close the
cover.
If this does not clear the message,
call your local service dealer.
Appears on the second line of the
display to indicate that the color
toner indicated (XXX) is nearing
end of life. Be sure you have the
required genuine Oki replacement
toner on hand (see page 4).
Note
If you have changed the Low Toner
setting to Stop, the ATTENTION
light will blink and you must either
replace the toner cartridge
immediately or press the ON LINE
button to continue printing.
Appears on the second line of the
display to indicate that the toner
cartridge color XXXX does not have
the correct RFI chip.
XXXX:
• 550 = Yellow
• 551 = Magenta
• 552 = Cyan
• 553 - = Black
Replace the indicated color toner
with a genuine Oki toner cartridge.
Toner Sensor Error
XXXX
XXXX Toner Low
Non Genuine XXXX Toner
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