Oki B6500 Series, Customer Support Information

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Horizontal Blank Lines
There are light areas or white lines across
the printout, perpendicular to the paper
feed direction
 Check the paper supply. Is the paper
damp?
Replace with dry, flat paper.

Is the paper out of the paper spec?
Replace the paper with specified
paper.

Replace the Print Cartridge
Did this fix the problem? If not,
request a service call.
Vertical Stripes
There are vertical black stripes in the paper
feed direction

Replace the Print Cartridge
Did this fix the problem? If not,
request a service call.
Page 4 B6500Support Guide Oki Data