Oki B6500 Series, Customer Support Information

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Solid Black Page
The entire page is printed solid black with
no data visible
 Replace the Print Cartridge
Did this fix the problem? If not,
request a service call.
Vertical Blank Lines
There are white stripes in the paper feed
direction
 Check the paper supply. Is the paper
damp?
Replace with dry, flat paper.
 Is the paper out of the paper spec?
Replace the paper with specified
paper.
 Replace the Print Cartridge
Did this fix the problem? If not,
request a service call.
Oki Data B6500Support Guide Page 3