127 > B401/B411/B431
14.
The printer will warm up and commence printing when
ready. The page lost through the jam will normally be
reprinted.
Print quality problems
Before consulting a service representative regarding a print
quality problem, check the table below to see if there is a
solution, or something you might have overlooked.
Note
If the edge of the jammed paper protrudes (or can be
seen) from the exit, reinstall the image drum, close
the top cover and switch the printer on. Remove the
jammed paper from the exit when the exit roller
begins rotating after a few seconds after switching on.
However, if the jammed paper cannot be removed,
contact a service representative.
SYMPTOM
PROBLEM
SOLUTION
Blank sheets
printed.
Image drum cartridge
not properly installed.
Reinstall image drum
cartridge.
Empty or missing toner
cartridge.
Install new toner
cartridge.
Entire page
prints faintly.
Empty toner cartridge.
Pages get fainter when
toner is used up.
Install new toner
cartridge.
LED array is dirty.
Clean LED array.
Page has grey
background.
Static electricity,
generally from dry
environments, causes
toner to stick to
background.
Change paper to a
smoother laser bond or
use a humidifier.
Page prints all
black.
Hardware problem.
Contact service.
Summary of Contents for B401
Page 1: ...1 B401 B411 B431 User s Guide 59104601 my okidata com B401 B411 B431 431dn...
Page 47: ...47 B401 B411 B431 1 Remove the paper tray from the printer...
Page 52: ...52 B401 B411 B431 Multi purpose tray B431 1 Open the rear exit path see page 59...
Page 56: ...56 B401 B411 B431 Manual feed tray B401 B411 1 Open the rear exit path see page 59...
Page 121: ...121 B401 B411 B431 5 Remove any jammed sheets from the paper path...
Page 122: ...122 B401 B411 B431 6 Remove the Duplex unit and check for any paper in this area...
Page 123: ...123 B401 B411 B431 7 Remove any paper and replace the duplex unit...