Help Guide
37
English
Symptom
Graphic image prints partly on
one page, partly on the next.
When you try to print nothing
happens, but printer indicates
it is ready to receive data.
“Garbage” prints.
Printer freezes or displays
error message when computer
is rebooted.
Odours.
Printer is on but must “warm
up” before a job is printed.
Problem
Insufficient printer memory for this image at this
resolution.
Configuration error.
Incorrect cable configuration.
(Also, see “Software Problems.”)
Booting the computer while the printer is on can
cause a communications error.
Gases are given off by forms or adhesives
passing through the hot fusing unit.
Power Save mode is set on to conserve energy.
The fuser must heat up before you can begin
printing the next job.
Solution
Change the resolution, reduce the image
size, or install more memory in your printer.
Check cable connection. If more than one
printer is available, make sure your printer
has been selected.
Check cable configuration, continuity, and
length.
Turn printer off before rebooting computer.
Make sure the forms you use can withstand
heating, and provide adequate ventilation.
To eliminate warm up delay, change Power
Save setting in the soft control panel.
Hardware Problems
10ihgb.p65
01/04/98, 10:30
37
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