Ohyama woozoo HEATED VEST, User Manual, Page: 10 / 48

10
Troubleshooting
In cases of abnormalities during use, please read this manual
carefully and check the following before requesting repairs.
Problem Possible cause Solution
The product
does not
heat up
or is not
energized
The battery has run
out of power
Charge the battery.
Poor battery and
power supply plug
contact
Clean the battery and
power supply plug.
Insufficient battery
supply power
Check if multiple prod-
ucts are connected to
one battery.
Incompatible battery
Use any mobile battery
available on the market
with a minimum of
5 V/2 A
Controller
flashing
purple light
Internal electronic
component is
damaged
Stop using the product
immediately and con-
tact your retailer.
Battery is
abnormally
hot
Incompatible battery
Use any mobile battery
available on the market
with a minimum of
5 V/2 A
●
Do not disassemble, repair
or modify the product.
If the problem persists,
please contact your retailer
or Iris Ohyama France SAS
Customer Service Center.
Iris Ohyama France
Customer Service E-mail
CustomerService@iriseurope.fr