OHAUS BW1.5, Instruction Manual

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EN-12 BW SERIES COMPACT BENCH SCALE
8. TROUBLESHOOTING
The followng table lsts common problems, possble causes and remedes. If the
problem perssts, contact Ohaus or your authorzed Ohaus dealer.
Symptom Possible Causes Remedy
Scale wll not turn on AC power not connected to scale
or to outlet.
No power n outlet.
Battery dscharged. Connect scale to power.
Connect scale to power and
charge battery.
Connect to dfferent power outlet.
Replace battery.
Battery fals to charge fully. Battery s defectve or past ts
useful lfe. Have the battery replaced by an
authorzed Ohaus servce dealer.
Weght readng does not
stablze. Unstable envronment.
Interference under pan or sub-
platform. Ensure a stable envronment.
Ensure that the weghng
pan and sub-platform are
unobstructed.
Scale does not dsplay
accurately. Improper calbraton Calbrate the scale usng proper
calbraton weghts.
“nnnnnn“ dsplayed Overload condton: Load on the
pan exceeds scale c9d Reduce the load on the pan.
“uuuuuu“ dsplayed Underload condton: No load on
the pan, exceeds scale zero -9d Install the pan on the sub-
platform.
Re-zero the scale.
”- - - - - -” dsplayed Unstable condton.
Cannot establsh zero. Stuate n a stable envronment.
Releve nternal pressure from
the scale by loosenng the
levelng feet.
Remove the weght on the pan
that may exceed the power-on
zero range.
”E 11“ dsplayed RAM error Turn the scale off and on agan.
”E 16“ dsplayed ROM error Recalbrate the scale.
”E 18“ dsplayed EEPROM error Return scale for servce
”E 48“ dsplayed Checkwegh target settng error Revew setup and re-enter
correct Over-Under values
“Error” dsplayed Software runnng error Turn the scale off and on agan.
Replace battery.