ODYS Multi Pocket TV 350
29
DE
12 Troubleshooting
Carry out problem-solving measures described in the following section before
contacting Customer Support.
Turn off the device immediately as soon as you suspect a malfunction. Unplug the
power supply and check whether the device is unusually warm or whether smoke is
rising from it.
Problem
Possible cause
Remedy
Device not properly connected
Check connections and connect device
in the correct way
No audio
Headphones connected
(loudspeaker off)
Pull out the headphones
No Picture
Device not properly connected Check
connections and connect device
in the correct way
„Database empty“
No DVB-T stations saved
Perform a stations search
„No or bad signal“
No DVB-T Signal or the signal is
too weak.
Check the antenna. If a bad signal,
select a different area to place the
device or use an other or amplified
antenna. If the area of the device has
been changed perform a new stations
search.
The device turns off
while the power
supply is connected.
The device requires a minimum
power capacity from the
integrated, rechargeable battery
in order to function properly.
Turn off the device and recharge the
battery.
Different Stations
can not be chosen.
Station is locked and protected
by a password or has been
configured to be skipped.
Remove the channel lock or skip
setting under the menu channel
settings.
Obstacle between remote
control and DVD player
Remove obstacle
Remote control not pointed at
the device
Point remote control directly at the
device
The distance between device
and remote control is too large.
Reduce the distance
Remote control battery inserted
the wrong way
Check the battery's polarity and, if
necessary, insert battery correctly
Remote control does
not work
Battery too low or completely
discharged
Insert new battery
Other possible causes for problems:
Static discharge or other external interferences may cause the DVD player to
malfunction. If this happens, disconnect the power supply from the mains socket and
plug it back in.
If the problem persists, disconnect the device from the mains again and contact
Customer Service or a certified repair shop.
