Ocular IVS2, Product Manual

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17
Guarantee
The IVS2 was carefully manufactured from the highest quality materials
available and with modern production techniques. To keep the IVS2 in perfect
working condition, it is important these operating instructions be followed.
The IVS2 is unconditionally guaranteed against defects in materials and
workmanship within one year of invoice date. Problems or malfunctions caused
by improper handling or external causes are not covered by the warranty. The
IVS2 should only be serviced by a factory trained technician. Should you
encounter a problem, please return it to Ocular Instruments in it’s carrying case
with both protection caps covering the optics.
Proof of purchase and a copy of the original packing slip are required before
services can be provided under the guarantee. Please call Ocular Instruments to
obtain a Return Goods Authorization number prior to returning the IVS2. It is
recommended that all shipments to Ocular Instruments be made via UPS,
prepaid and insured for full value.
All guarantee claims are cancelled if the IVS2 is altered by an unauthorized
person.
Please report any shipping damage immediately to your shipping company if
the unit is received in a damaged condition. Many times the shipping company
will not approve a claim if the damage is not reported immediately upon
receipt.