7
Unable to activate Movement
Management (MOM) Mode
• Check to see that MOM mode is enabled. Enter User Set-up by pressing
and holding the Level +/– keys for three seconds.
• Press any +/– key until “MOM” displays in the matrix window.
• Press Enter until “On” is displayed.
• Press any +/– key until “EXIT” displays in the matrix window, then press
Enter.
• Press and hold the P/– keys for three seconds to activate MOM
mode.
Console is in sleep mode and
won’t “wake up”
• Machine may be in MOM mode; press and hold the P/– keys for
three seconds to deactivate MOM mode.
Console does not “beep” when
buttons are pressed
• Enter User Set-up, by pressing and holding the Level +/– keys for three
seconds.
• Press any +/– key until “BEEP” displays in the matrix window.
• Press Enter until “On” is displayed.
• Press any +/– key until “EXIT” displays in the matrix window, then press
Enter.
• If “BEEP” is set to “On” and the issue persists, contact your local dealer for
service.
Stride (or Level) control button
on the moving handlebar does
not work
• The connection at the base of the moving handlebar could be loose or faulty.
Refer to the assembly instructions and check the connection.
• If the issue persists, contact your local dealer for service.
Mechanical issues
Handlebars are loose/wobble
side-to-side
• The screws securing the moving handlebars to the pivot shaft must be very
tight. Refer to the assembly instructions and remove the handlebar covers
and tighten these screws.
• If the issue persists, contact your local dealer for service.
Handlebars are loose/wobble
front-to-back
• Contact your local dealer for service.
Machine makes rubbing/
scrubbing noise from roller
wheels under pedals
• Clean the chrome rails with a dry cloth or clean paper towel.
• You may lubricate the rails with white lithium grease. (Contact Octane
Fitness Customer Service if you need assistance in getting the right
type of grease.) Apply a very thin coat of grease to the rails
only
(not the wheels). Wipe off all excess grease with a clean cloth. You
should not be able to see the grease, but should still be able to feel it.
(DO NOT LEAVE A HEAVY COAT OF GREASE ON THE RAILS.)
• Clean wheels with a dry cloth or clean paper towel.
•
DO nOt use
WD-40 or silicone spray on the rails.
• If noise persists, contact your local dealer for service.
Pedal feels like it is thumping
• Clean wheels and chrome rails with a dry cloth or clean paper towel.
• If the issue persists, contact your local dealer for service.
Pedal wobbles and will not
track correctly on chrome rails
• Contact your local dealer for service.
