Ocilion IPTV Technologies P580 Hybrid CM, Instructions For Use Manual

Page: 20 / 24

Problem Possible cause Remedy
The remote control was
paired with another
nearby device.
Reset the remote control
to the factory settings
(see Section "Resetting
the remote control" on
page 16). Deactivate
pairing mode on any
other nearby devices and
repeat the pairing process
(see Section "Pairing the
remote control" on page
8).
No mains connection. Check that the power
supply unit and cable are
properly connected.
Defective cable
connection.
Check cable connections
to make sure they are
tight.
No picture
Incorrect HDMI source. Configure the HDMI
source of the TV set on
the set-top box.
Poor picture quality Incompatible HDMI
cable.
Only use the supplied
high-speed HDMI
®
cable.
The brand of your TV set
is not in the code list or
brand list
Perform the automatic
code search (see Section
"Automatic code search"
on page 15).
The TV set does not
respond even though the
automatic code search
was performed
The automatic code
search performs the
search on all codes.
This may take up to 15
minutes.
Perform the automatic
code search for at least
15 minutes.
Table 3: Troubleshooting
In case of further issues, contact your network operator.
20 | P580 Hybrid CM