MNL-1029 Rev A
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If your spectrometer is not recognized by OceanView on your computer, you need to manually install the spectrometer drivers. See
your OceanView manual for this procedure. Also consult the
Correcting Device Driver Issues
document on www.OceanInsight.com
How do I know my spectrometer has power?
The red LED on the spectrometer should be constantly on if the unit is receiving power.
How do I know my spectrometer is transmitting data?
The green LED on the spectrometer flashes when transmitting data.
I’m installing OceanView but I need a product key; where can I find this?
The product key was sent to the contact e-mail on the sales order when you purchased your OceanView license. Contact
You’ll need your sales order number, quotation number, the serial number of the
spectrometer that was purchased with the software, and, if known, the e-mail address under which your product key was created to
recover your key.
I connected the Ocean SR2 to the computer before installing my spectroscopy operating
software to install the drivers. What do I do now?
As detailed below, t
he steps to take to resolve this issue differ, depending on your computer’s operating system.
How do I check the configuration of my spectrometer?
Check the label on the bottom of your spectrometer. You can also check your configuration using OceanView by opening the
Schematic window and double-clicking the spectrometer icon.
Summary of Contents for OCEAN SR2
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