MNL-1017 Rev A
24
Troubleshooting
Sometimes things do not go to plan. If not, do not hesitate to contact us and our Tech Support team will leap into action. Some
typical questions are answered here. For more information, consult the FAQs on the Ocean Insight website.
If you are having trouble connecting to the instrument (via ethernet).
Ensure the computer you are using has an IP address of 10.14.15.XX. XX can be any number except for the system serial number.
If your sample is measuring too dark (maximum transmission < 10%).
Change to a shorter path-length flow-cell.
If your sample is measuring too light (minimum transmission > 90%).
Change to a longer path-length flow-cell.
If liquid is draining out of the flow-cell.
Replace the check valves.
If the pumps are moving less fluid than usual.
Replace the tubing.
Summary of Contents for LTMS
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