Oce em3521 Quick Manual Download Page 88

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Troubleshooting

cm3521

6-5

6.3

Error message

Message

Cause and remedy

Cannot connect to the
network.

A connection to the network could not be established.
Check if the network cable is correctly connected. In addition, check
that the Network Setting parameters on the Administrator Setting
screen have been correctly specified.

Summary of Contents for em3521

Page 1: ......

Page 2: ...ovell NetWare are registered trademarks of Novell Inc Microsoft Windows and Windows NT are registered trademarks of Mi crosoft Corporation IBM is a registered trademark of International Business Machi...

Page 3: ...ust not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this s...

Page 4: ...m of a textual message at program startup or in documen tation online or textual provided with the package Redistribution and use in source and binary forms with or without modifica tion are permitted...

Page 5: ...OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically av...

Page 6: ...s and versions of letters numerals characters and sym bols Typefaces on the display or monitor for your own internal busi ness purposes 3 You may make one backup copy of the Host Software provided you...

Page 7: ...N IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PAR TICULAR PURPOSE TITLE AND NON INFRINGEMENT OF THIRD PAR TY RIGHTS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INC...

Page 8: ...interfaces 1 6 1 3 Setting up the system 1 8 To set up the printing system 1 8 2 Installing the printer driver 2 1 Printer drivers and supported operating systems 2 1 2 2 When used with Windows 2 2 Au...

Page 9: ...Various printing methods 4 1 Printing operations 4 1 For Windows 4 1 Test printing 4 4 For Macintosh 4 5 For Mac OS X 4 5 For Mac OS 9 2 4 6 4 2 Setting the printing functions 4 7 Function list 4 7 Fu...

Page 10: ...3 Paper types 5 3 Printer drivers and supported operating systems 5 3 Specifying printer driver settings 5 3 To specify printer driver settings 5 3 Printing 5 5 To print 5 5 6 Troubleshooting 6 1 Unab...

Page 11: ...er functions are described using the printer driver for Windows XP User s guide Details Print Operations Quick Guide This guide describes the basic information of the printer functions Print Operation...

Page 12: ...and then click Print 2 Check that the printer name has been selected If the printer is not selected click the and select the printer 3 Specify the page range and the number of copies to print Note The...

Page 13: ...Welcome x 12 cm3521...

Page 14: ...ns The printer controller provides the following functions Printing from a computer using the PCL printer driver or PS printer driver Support of network protocols including TCP IP NetBEUI IPX SPX and...

Page 15: ...ol panel Copy This machine can be used as a copier Scan This machine can be used as a scanner Fax This machine can be used for faxing Box This machine can be used to store jobs and as a document folde...

Page 16: ...machine to the printer controller which performs image rasterization development of output characters and images to bitmap data Finally this data is printed from this machine 2 Note The parallel and U...

Page 17: ...chine is used as a local printer over a USB interface when this ma chine is used as a USB printer or over an Ethernet interface TCP IP IPX SPX or AppleTalk when this machine is used as a network print...

Page 18: ...ient memory resources in the operating system and application being used Drive CD ROM Web Browser when using Web Connection Microsoft Internet Explorer 6 or later recommended JavaS cript enabled Cooki...

Page 19: ...ocal printer A computer running Windows and an IEEE 1284 parallel cable are required for connection Use a parallel cable that uses a terminal with an Amphenol 36 pin male connector The parallel interf...

Page 20: ...1 cm3521 1 7 Connection diagram The printer cables can be connected to each port at the back of this ma chine Machine rear view USB Parallel Ethernet 10Base T or 100Base TX Parallel cable port cable...

Page 21: ...setup by printing a test page Refer to Test printing on page 4 4 5 Install the screen fonts The User Software CD ROM and the PostScript Printer Driver CD ROM contain the Latin TrueType fonts as screen...

Page 22: ...necessary set the interface timeout settings and parallel interface mode Compatible Nibble or ECP in the Utility mode on the control pan el For details refer to Printer Settings in Administrator Mode...

Page 23: ...1 Overview 1 10 cm3521...

Page 24: ...stScript Printer Driver CD ROM contain the PostScript driver Printer driver Page description language Supported operating systems PCL Driver PCL PCL XL Windows 98 Second Edition Windows Me Windows NT...

Page 25: ...e that is au thorized by the administrator To connect this machine to a computer using a parallel connection or a USB connection the optional local interface kit is required Printer driver Connection...

Page 26: ...order to add new hardware with a USB or parallel connection click Cancel For IPP printing it is not necessary to install the printer driver at this time since IPP printing setup is performed when the...

Page 27: ...er on the CD ROM and then continue with step 3 2 Click Printer Install The installation of the printer driver starts 3 Click the AGREE button if you agree with all terms and conditions of the license...

Page 28: ...ow the on screen instructions to complete the installation If the connection of this machine cannot be recognized or for par allel connections the machine will not be listed When this occurs select Sp...

Page 29: ...vironment refer to Setting up network printing on page 3 1 Because it is necessary to specify other network settings in advance when installing the printer driv er using a network connection install i...

Page 30: ...rinter icon The Add Printer Wizard starts up 4 Click the Next button 5 Select Local printer attached to this computer and then click the Next button Clear the Automatically detect and install my Plug...

Page 31: ...Driver CD ROM Driver 35C 3 folder 10 Click the OK button The Printers list appears 11 Click the Next button 12 Follow the on screen instructions When the Digital Signature message appears click the Co...

Page 32: ...Driver PostScript Printer Driver CD ROM 2 Click the Start button point to Settings and then click Printers The Printers window appears 3 Double click the Add Printer icon The Add Printer Wizard starts...

Page 33: ...3 folder PostScript driver PostScript Printer Driver CD ROM Driver 35C 3 folder For Windows NT 4 0 PCL driver User Software CD ROM Driver 35C 3 folder PostScript driver PostScript Printer Driver CD R...

Page 34: ...t button 5 Select Search for the best driver for your device Recommended and then click the Next button 6 Select Specify a location and then click the Browse button 7 Specify the folder on the CD ROM...

Page 35: ...ws Me select Automatic search for a better driver Recom mended and then click the Next button 5 For Windows 2000 select Specify a location and then click the Next button For Windows Me select Specify...

Page 36: ...r turn the power of this machine off then on again When turning the power off then on again be sure to turn the sub power switch off first then the main power switch In addition wait at least 10 secon...

Page 37: ...n the Control Panel from the Start menu select Printers and Other Hard ware and then select Printers and Faxes 2 In the Printers window for Windows XP Server 2003 Printers and Fax es window select the...

Page 38: ...be sure to also delete the files described below Check the C WINDOWS system32 spool drivers w32x86 folder and delete the folder of the corresponding model if it is available If the PCL driver and Post...

Page 39: ...OS10_2_X or OS10_3_X folder from English Driver on the CD ROM 4 Select the Mac OS version being used and then copy the drive file onto the desktop Mac OS X 10 2 GENERIC_35C 3_102 pkg Mac OS X 10 3 GEN...

Page 40: ...cond time the printer driver is installed and thereafter the Install button may appear as the Upgrade button The printer driver is installed onto the Macintosh computer When in stallation is complete...

Page 41: ...Guide Print Operations For Mac OS X After connecting this machine to a Macintosh computer it can be used as a printer by selecting it in Print Center or the Printer Setup Utility as the printer to be...

Page 42: ...applicable connection method and printer name To specify an AppleTalk zone for an AppleTalk connection select Local AppleTalk Zone When IPP is selected as the protocol in IP Printer the text box for...

Page 43: ...2 Installing the printer driver 2 20 cm3521 6 Select 35C 3 30C 1 and then click the Add button The selected printer is registered in the printer list...

Page 44: ...3UVxxx ppd and then copy it into the Printer Descriptions folder in System Folder Extensions of Hard Disk Next select a printer The printer driver can use a standard Macintosh LaserWriter 4 On the Ap...

Page 45: ...then click the Select button or the Open button The setting screen for adding Options appears 8 Select the option that is installed on this machine from Options In stalled 1 and Options Installed 2 9...

Page 46: ...printer list 4 Drag the following file which is located in Library Printers PPDs Contents Resources en lproj of Hard Disk to the Trash icon GENERIC 35C 3 gz 5 Delete the unnecessary files from Librar...

Page 47: ...ter to the Trash icon 8 Restart the Macintosh computer This completes the uninstallation procedure For Mac OS 9 2 1 Drag PPD file 35C 3UVxxx ppd which is located in System Fold er Extensions Printer D...

Page 48: ...ork printer This printing system supports 10Base T and 100Base TX standards In ad dition the Ethernet interface supports the TCP IP LDP LPR IPP SMB Net BEUI SMB IPX SPX NetWare and AppleTalk EtherTalk...

Page 49: ...e name as Print Printing with Port 9100 Windows 98SE Me 2000 XP Server 2003 You can print Raw print using Port 9100 under Windows 98 Second Edi tion Windows Me Windows 2000 Windows XP or Windows Serve...

Page 50: ...work printing for your Windows environment Network printing from a Windows operating system When using Port 9100 printing under Windows 98 Second Edition or Windows Me the Peer to Peer Printing Tool m...

Page 51: ...Me 2000 XP Server 2003 on the User s Guide Print Operations When using SMB printing you can perform network printing without install ing the Peer to Peer Printing Tool software For details refer to S...

Page 52: ...2 In the Address bar enter the IP address for this machine as shown below and then press the Enter key http IP_address_for_this_machine Example If the IP address for this machine is 192 168 1 20 http...

Page 53: ...3 Setting up network printing 3 6 cm3521...

Page 54: ...pecified from the application software 1 Open the data in the application File and then click Print 2 Check that the printer name has been selected in Printer Name or Select Printer If the printer is...

Page 55: ...rinter driver dialog box that appears For details refer to Set ting Up the PCL Driver on the User s Guide Print Operations Setting Up the PostScript Driver Windows on the User s Guide Print Operations...

Page 56: ...Various printing methods 4 cm3521 4 3 PostScript Driver PostScript PPD Driver...

Page 57: ...utton and then click Printers and Faxes If Printers and Faxes does not appear in the Start menu open the Control Panel from the Start menu select Printers and Other Hard ware and then select Printers...

Page 58: ...ng the application When the ap plication is exited the settings return to their default settings For Mac OS X 1 Open the data in the application File and then click Print 2 Check that the printer name...

Page 59: ...he Pages and the number of copies to print and then click the Print button The Data indicator of this machine flashes 2 Note If the printer name does not appear in the list select the printer from the...

Page 60: ...PD Orientation Selects the original document paper orientation o o o Original Size Specifies the size of the original document o o Output Size Specifies the output paper size o o o Zoom Prints enlarge...

Page 61: ...o Watermark Prints a watermark text stamp on the page being printed o o Distribution Number Stamping Prints the number of the copy o Copy Protect Prints a special pattern and prevents copying o Select...

Page 62: ...system Printer driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s Guide Print Operations Post...

Page 63: ...and the Macintosh Original size Output size Operating system Printer driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup...

Page 64: ...driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript PPD Grap...

Page 65: ...the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript PPD Specifying the Paper Tab Settings on the Us...

Page 66: ...nt data Print data Printout Left binding Top binding Printout Print data Printout Operating system Printer driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Opera...

Page 67: ...16in1 Operating system Printer driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Layout Tab Settings on the User s Guide Pri...

Page 68: ...ional finishers 9270 and punch kit 9278 are installed ABCD ABCDEF ABCD ABCDEF Stapling Hole punching Operating system Printer driver Refer to Windows PCL Specifying the Setup Tab Settings on the User...

Page 69: ...r is installed Operating system Printer driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s Gu...

Page 70: ...c Options Finishing Options 1 to 4 on the User s Guide Print Operations Operating system Printer driver Refer to Operating system Printer driver Refer to Windows PCL Specifying the Setup Tab Settings...

Page 71: ...ved and printed on the front side Overlay Prints the original document on top of form data that was created separately Mac OS X PostScript PPD Setup on the User s Guide Print Operations Mac OS 9 2 Pri...

Page 72: ...copy Operating system Printer driver Refer to Windows PCL Specifying the Overlay Tab Settings on the User s Guide Print Operations C o n f i d e n t i a l Operating system Printer driver Refer to Win...

Page 73: ...rint Operations Mac OS X PostScript PPD Quality on the User s Guide Print Operations Mac OS 9 2 Printer Specific Options Finishing Options 1 to 4 on the User s Guide Print Operations Operating system...

Page 74: ...in Account Track Operating system Printer driver Refer to Windows PCL Specifying the Setup Tab Settings on the User s Guide Print Operations PostScript Specifying the Setup Tab Settings on the User s...

Page 75: ...4 Various printing methods 4 22 cm3521...

Page 76: ...he following four types of reports Configuration Page Outputs a list of this machine s settings Demo Page Outputs a test page PCL Font List Outputs the PCL font list PS Font List Outputs the PS font l...

Page 77: ...the button for the desired setting Configuration Page Outputs a list of this machine s settings Demo Page Outputs a test page PCL Font List Outputs the PCL font list PS Font List Outputs the PS font l...

Page 78: ...ify printer driver settings The paper sizes to be printed are preregistered as Custom Size 1 Click the Setup tab 2 From the Original Size or Output Size drop down list select Cus tom Size Settings The...

Page 79: ...e width and length of the custom size according to the selected measurement units 4 Click the OK button 5 When printing select the Custom Size that was registered from the Original Size and Output Siz...

Page 80: ...4 Select a job to be printed from the computer and then click Print on the File menu 5 Specify the desired settings and then click the OK button 6 Open the bypass tray 7 With the side to be printed on...

Page 81: ...ttings 5 6 cm3521 8 Slide the lateral guides to fit the size of paper being loaded Load one sheet at a time Print while supporting the loaded paper with your hands 9 If the following screen appears to...

Page 82: ...Various settings 5 cm3521 5 7 10 When printing is finished touch Finish To continue printing repeat steps 7 through 9 11 Touch Yes...

Page 83: ...5 Various settings 5 8 cm3521...

Page 84: ...that the cable is connected properly An error has occurred in this ma chine Check this machine s control panel Available memory space is not sufficient Perform a test print to check whether printing i...

Page 85: ...Box screen of this machine s control panel Secure Print was selected for the print job Check if the print job is held on the Secure Print User Box screen of this machine s control panel If the account...

Page 86: ...ctions al though possible in the printer driv er is not possible with this machine The paper size orientation and other settings specified in the ap plication have priority over those specified in the...

Page 87: ...punch posi tion is not as expect ed The orientation setting is not cor rect Check the punch position on the Layout tab of the printer driver setup dialog box The form is not printed properly Availabl...

Page 88: ...nd remedy Cannot connect to the network A connection to the network could not be established Check if the network cable is correctly connected In addition check that the Network Setting parameters on...

Page 89: ...6 Troubleshooting 6 6 cm3521...

Page 90: ...implex 32 pages minute color monochrome 8 1 2 11 v paper and duplex Fast print time 8 5 seconds or less color and A4 paper 6 5 seconds or less monochrome and A4 paper Printer language PCL5e c Emulatio...

Page 91: ...ows Me PPD File Windows NT 4 0 Printer Driver Windows 2000 Windows XP Home Professional Win dows Server 2003 Printer Driver Windows XP Professional x64 Windows Server 2003 x64 Printer Driver MacOS 9 2...

Page 92: ...Appendix 7 cm3521 7 3 7 2 Configuration page...

Page 93: ...7 Appendix 7 4 cm3521 7 3 Font list PCL font list...

Page 94: ...Appendix 7 cm3521 7 5 PS font list...

Page 95: ...7 Appendix 7 6 cm3521 Demo page...

Page 96: ......

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