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5.6.4.1 Log

The system log shows important system events, such as motion alarms and system warnings.
You can easily create a backup file of system log message for a set time period and save it to a
USB flash drive.

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Summary of Contents for HDV-SYSNB2WF4

Page 1: ...HDV SYSNB2WFL_UM 2021 Observint Technologies 210805 1 HDV SYSNB2WFL Wire Free Network Video Recorder User Manual ...

Page 2: ...2 ...

Page 3: ... 4 1 STARTUP WIZARD 12 4 1 1 Start Wizard 12 4 1 2 Network Configuration 12 4 1 3 Date Time 13 4 1 4 Disk 15 4 1 5 Resolution 15 4 1 6 Mobile 16 4 1 7 Summary 16 4 2 LIVE VIEW SCREEN 17 4 2 1 Camera Quick Toolbar 17 4 2 2 Taskbar 18 4 2 3 Start Menu 18 CHAPTER 5 WIRE FREE NVR SYSTEM SETUP 21 5 1 CHANNEL 21 5 1 1 Channel 22 5 1 2 Video Cover 23 5 1 3 Deterrence 24 5 2 TO CONFIGURE RECORD PARAMETERS...

Page 4: ...6 5 System Information 51 CHAPTER 6 SEARCH PLAYBACK AND BACKUP 53 6 1 EVENT SEARCH PLAYBACK AND BACKUP 53 6 2 EXTERNAL FILE 54 6 3 TAG 55 CHAPTER 7 REMOTE ACCESS VIA WEB CLIENT 57 7 1 WEB PLUGIN DOWNLOAD AND INSTALLATION 57 7 2 WEB CLIENT MANAGER 60 7 2 1 Live Interface 60 7 2 2 Playback 62 7 2 3 Remote Setting 64 7 2 4 Local Setting 65 CHAPTER 8 APPENDIX 66 8 1 TROUBLESHOOTING 66 8 2 USAGE MAINTE...

Page 5: ...act your local dealer 5 Keep the surface of the equipment clean and dry Use soft damp cloth to clean the outer case of NVR do not use liquid aerosol cleaners 6 Do not operate if any problems are found If there are any strange smell or sound from NVR unplug the power cable and contact an authorized dealer or service center 7 Do not remove the upper cover Warning To avoid electric shock do not remov...

Page 6: ...ngs on the top bottom both sides and the back side Install the equipment in a place with good ventilation 11 The power adapter provided can be used for only one NVR Do not connect more equipment to it This may cause the NVR to restart repeatedly due to insufficient power 12 Protect the equipment from water Do not place objects containing water on the equipment ...

Page 7: ... Connection 1 Power port Connect attached the power supply 2 LAN LAN network interface 3 HDMI Connect with HDMI display devices such as PC monitor 4 Backup Plug USB Disk 5 Micro SD MicroSD card slot 32GB card installed 6 Mouse Connect USB mouse 7 Storage Connect USB Disk ...

Page 8: ... view the channel in full screen mode Double click again to exit the full screen mode Click and hold to drag an area on motion mode or adjust the values of sliders and scales on menu mode 3 2 Using the Virtual Keyboard The virtual keyboard appears when you need to enter data 3 3 Password The first time use the Wire Free NVR you must set an administrative user password Save and protect your adminis...

Page 9: ...go to the login interface Draw an unlock pattern or Enter your user name and password to Login to the system 3 1 1 Forgot password NOTE Email settings must be properly configured before using the Forgot Password feature If you forget your password you will be unable to login to the system Please contact Tech Support to reset the password If you forget the administrator password you can reset it Do...

Page 10: ...10 2 Click OK to send email The following message should appear ...

Page 11: ...e on the NVR In the email example below the code for this NVR is bordered in red 4 Copy the code in the email and then enter it into the Password field on the login menu 5 After you log in edit the administrative password or Load Default System settings and then setup a new administrative password ...

Page 12: ...configure the system 4 1 1 Start Wizard Click the Start Wizard to proceed to the next step 4 1 2 Network Configuration If your router provides a DHCP server check the DHCP select box to use DHCP to assign network compatible parameters for your NVR If you don t use DHCP you can manually assign the following ...

Page 13: ...at of the Gateway address is the same as the IP Address For example 192 168 001 001 DNS1 DNS2 DNS1 is the primary DNS server and DNS2 is a backup DNS server Port Web Port This is the port that you will use to log in remotely to the NVR e g using the Web Client If the default port 80 is already taken by other applications please change it Client Port This port is used to send information e g using ...

Page 14: ...otocol allows you to synchronize the date and time in the NVR automatically using an Internet time server To use this feature the NVR must be connected to the Internet Check the NTP box and select the NTP server from the drop down list DST DST Enable if Daylight Saving Time DST is observed in your local Time Offset Select the amount of time to offset for DST usually 1 hour Time Mode Choose to set ...

Page 15: ...n the HDD is full For example if you choose the option 7 days then only the last 7 days recordings are kept on the HDD To prevent overwriting any old recordings select Disable If you disable this feature check the HDD status regularly to make sure the HDD is not full 4 1 5 Resolution Choose an output resolution that matches your monitor When the system is starting up the NVR can adjust the output ...

Page 16: ...p to view the NVR remotely 4 1 7 Summary You can check the system summary information you setup through the Start Wizard Check the select box for Don t show this window next time if you don t want to open the Start Wizard the next time the system starts up Click Finish to save and exit ...

Page 17: ...when the camera has detected motion This icon indicates that the HDD is in error This icon indicates the HDD is unformatted This icon indicates the HDD is full Hard disk not found 4 2 1 Camera Quick Toolbar In the Live View display left click the mouse on video from a camera to display the Camera Quick Toolbar ...

Page 18: ...e Click to start Quick Playback You can choose to play the latest recording for all channels from the beginning of the day or you can choose the playback from the latest 5 s 10 s 30 s 1 min or 5 min Click to adjust the volume This icon appears with the network is disconnected To start or stop Manual Record To view system information and network state 4 2 3 Start Menu With the start menu you can sw...

Page 19: ...ch and Playback See Chapter 6 Search Playback and Backup NVR System Setup See Chapter 5 NVR System Setup Lock and unlock screen See 4 2 3 1 Unlock and Lock Screen Shutdown reboot and logout the system See 4 2 3 2 Shutdown The screen will be locked to protect unauthorized OSD operation while the NVR is not in menu operation 1 minute You can lock the screen manually To lock the screen go to the Star...

Page 20: ...20 In the Shutdown menu above if you select Logout the Live View screen will close To perform additional operations you must login to the system ...

Page 21: ...re the Wire Free NVR NVR for Channel Record Alarm Network Device and System parameters To open the setup menu go to Start Menu Setup 5 1 Channel Use these menus to configure a wireless camera the Live View display manage wireless cameras motion setup and setup Video Cover ...

Page 22: ...tate Click the channel button to starting pairing Post Recording You can select Continuous or select 10 s 20 s or 30 s The default is 10 s Camera version Camera firmware version Battery Online cameras will show Power percentage such as 90 Offline cameras show The camera off line Pair Pair your wireless device Switch You can select ON or OFF to enable or disable the camera ...

Page 23: ...er specific parts of the image for privacy you can create camera images with up to 4 privacy zones in any size and location Enable privacy zones and then choose how many privacy zones you want to configure The privacy zone is displayed as a red frame Click on the edge of the red frame and drag it to any size to create a privacy zone ...

Page 24: ...4 Note The privacy zone you set up is obscured during live broadcast and video recording 5 1 3 Deterrence Use Deterrence to set parameters related to the white light alarm Channel Display channel number ...

Page 25: ...r 5 2 To configure Record parameters 5 2 1 Camera stream select Channel Display channel number Record Switch Default is ON Click or select OFF to disable record Resolution Default is 1920X1080 1080P or click select a different resolution 5 2 2 Configure Record Schedule Use this menu to specify when the NVR records video and select the recording mode for each channel The recording schedule lets you...

Page 26: ...t enable and configure the motion settings for the channel in the Alarm menu See 5 3 1 Motion No Record A timeslot marked black indicates that no recording scheduled setup for that timeslot 5 3 Alarm Use this menu to configure motion parameters When motion is detected by one or more cameras the NVR will issue an alert by sending an email alert with an attached image from the camera to use as a ref...

Page 27: ...l Select this option for the NVR to send an email notification when motion is detected Picture to Cloud Upload the alarm picture to cloud storage after the alarm is triggered Video to Cloud Upload the alarm video to cloud storage after the alarm is triggered Motion Detection Area Initially the entire screen is marked for motion detection red blocks To disable the motion detection in a certain area...

Page 28: ...k the Apply icon the save the setting 5 3 2 Exception Use this menu to set the type of events you want the NVR to report Event Type Select the event type from the options below No Space on Disk When an HDD is full Disk Error If the HDD is not detected properly Video Loss If a camera is not connected properly Switch Click and select ON to enable monitoring for the event or select OFF to not monitor...

Page 29: ...he following network parameters NOTE All network parameters must be compatible with other devices on the network IP Address The IP address identifies the Wire Free NVR in the network It consists of four groups of numbers between 0 to 255 separated by periods For example 192 168 001 100 Subnet Mask Subnet mask is a network parameter which defines a range of IP addresses that can be used in a networ...

Page 30: ...l Wireless Network Use the following menu to specify the wireless network the NVR will use to connect to other devices SSID Service Set Identifier is your Wi Fi network s name Click SCAN to find your SSID Password Enter password of the Wi Fi network Click JOIN to connect to wireless network ...

Page 31: ...nt port Client Port This is the port that the Wire Free NVR will use to send information through If the default port 9000 is already in use by other applications select a different port 5 4 2 Email This menu allows you to configure email settings Complete these settings if you want to receive the system notifications in your email when an alarm is triggered HDD becomes full HDD is in error state o...

Page 32: ...the select box to enable email Encryption Enable if your email server requires the SSL or TLS verification If you are not sure set to Auto SMTP Port Enter the SMTP port of your email server SMTP Server Enter the SMTP server address of your email ...

Page 33: ...ings are correct click Test Email The system sends an automated email message to your inbox If you received the test email your configuration parameters are correct 5 4 2 2 Email Schedule Configure the email schedule to fully implement the Email notification Color codes on email schedule have the following meanings Green Slot for Motion detection Red Slot for Exception HDD full HDD error or Video ...

Page 34: ...34 5 4 2 4 Voice Assistant Use this feature to initiate functions with voice commands It integrates with Amazon or Google NOTE Currently this feature is not available ...

Page 35: ...re continuing Overwrite Use this option to overwrite the oldest recordings on the HDD when the HDD is full For example if you choose the option 7 days then only the last 7 days recordings are kept on the HDD To prevent overwriting any old recordings select OFF check the HDD status regularly to make sure the HDD is not full Recording stops when HDD is full 5 5 1 1 S M A R T S M A R T Self Monitorin...

Page 36: ...36 5 5 2 Cloud Upload pictures and or video to cloud storage 5 6 System Change general system information such as date time and region edit passwords and permissions etc ...

Page 37: ...ice ID can be 000000 for one and 111111 for another Language Select a language you prefer for the system menus Several languages are available Video Format Select the correct video standard for your region Menu Timeouts Click the drop down menu to select the time your NVR will exit the Main Menu when idle You can also disable this by selecting OFF password protection will be temporarily disabled S...

Page 38: ... Select the preferred date format Time Format Select the preferred time format Time Zone Select a time zone relevant to your region or city 5 6 1 2 NTP Settings The NTP Network Time Protocol feature allows your Wire Free NVR to periodically sync its clock with a time server clock This maintains an accurate setting of the NVR clock ...

Page 39: ...t the amount of time that Daylight Saving changes the clock in your time zone This refers to the difference in minutes between Coordinated Universal Time UTC and the local time usually 1 hour Enable DST You can select how Daylight Saving starts and ends Check to enable the NTP and select a Server Address click Update Now to manually sync the date and time Click Apply to save your settings When NTP...

Page 40: ...ct the start date click the calendar icon end date and time when Daylight Saving starts and ends Start Time End Time Set the start time and end time for Daylight Saving 5 6 2 Output Configuration Use this menu to configure video output parameters Video Output To choose the output options LIVE OUT Is used to configure the main output parameters ...

Page 41: ... can also use the mouse scroll heel to adjust Click the right button of your mouse to exit Click Apply to save your settings Cursor Hidden Delay Click the drop down menu to select the time your NVR will hide the mouse cursor when idle You can also disable this by selecting OFF password protection will be temporarily disabled Cursor Acceleration Use to adjust the speed of the mouse cursor Transpare...

Page 42: ...rch playback and other functions You may set up multiple user accounts with varying levels of access to the system 5 6 3 1 Changing Password To change the password for the administrator or user accounts click the User Edit icon The password must have at least 8 characters and can contain a mixture of numbers and letters Enter your new password again to confirm and then click Save to save your new ...

Page 43: ...ect your privacy If you want to disable the password protection please ensure your Wire Free NVR is installed in a secured location 5 6 3 2 Add New Users 1 Select one of the user accounts that is currently disabled and then click the User Edit icon ...

Page 44: ...ext to Password to enter the desired password 6 Click the field next to Confirm to reenter the password 7 Click Save You must enter your Admin password to authenticate 5 6 3 3 Setting User Permissions The administrator account is the only account that has full control of all system functions You can enable or disable access to certain menus and functions of each user account 1 Click the edit icon ...

Page 45: ... Click All to check all boxes Click Clear to clear all selections 3 Click Save to save your changes 5 6 4 Maintenance Use the Maintenance menus to search for and view the system log load default settings upgrade the system export and import system parameters and manage system auto reboot ...

Page 46: ... 4 1 Log The system log shows important system events such as motion alarms and system warnings You can easily create a backup file of system log message for a set time period and save it to a USB flash drive ...

Page 47: ...he entire system log for the selected time period 4 Click Search 5 Browse system log events from your search period Video events can be played back instantly by clicking in the Playback column Right click to return to your search results Use the buttons in the bottom right corner of the menu to move between pages of system log events 6 Click Backup to create a backup of the system log for your sea...

Page 48: ...ose to reset all settings at once or just settings on specific menus Restoring default settings will not delete recordings and snapshots saved to the hard drive Check the items you want restore or check Select All to choose all items Click Apply to load default settings of your chosen items ...

Page 49: ...hen Click OK 3 Click Upgrade to start the system upgrade The system upgrade process will take about 5 to10 minutes Allow the upgrade process to complete before continuing Do NOT power off the NVR or remove the USB flash drive during the upgrade 5 6 4 4 Parameter Management You can export the main menu settings you configured to a USB flash drive or import exported setting file from USB flash drive...

Page 50: ...ings file you want to import from your USB flash drive You will be required to enter the administrator password to authenticate 5 6 4 5 Auto Reboot Use this menu configure the system to auto regularly reboot the NVR Leave this feature enabled to help maintain the operational integrity of your NVR Auto Reboot Check the select box to enable this feature Time You can set the NVR to reboot by day week...

Page 51: ...le 3 Check the select boxes for cameras you want to upgrade 4 Click the IPC Upgrade button and then follow the on screen instructions to complete the upgrade 5 6 5 System Information This menu allows you to view the system information channel information record information and network status 5 6 5 1 Information View system information such as device ID device model name IP address MAC address firm...

Page 52: ...52 If the NVR supports P2P the P2P ID and P2P QR code are shown on the information page You can scan this QR code with a mobile app for remote access 5 6 5 2 Network State View network information ...

Page 53: ...rdings with important event information Event recordings can be easily backed up to a USB flash drive To search play and back up for events see the screen below 1 Choose the date and time you want to search 2 Check the recording types you want to search or check Search Type to choose all 3 Choose the channels you want to search or check Channel to choose all channels 4 Events fitting your search c...

Page 54: ...54 6 2 External File Use this feature to select and play back a video file saved on a USB flash drive or SD card ...

Page 55: ...the icon to slow play the video 3 Click the icon to play the video 4 Click the icon to pause the video 5 Click the icon to step play the video 6 Click the icon to stop playing the video 7 Click the icon to Fast Forward play the video 8 Click the icon to set sound volume 6 3 Tag Use the Tag menu to search for play and backup tagged video clips Video clips can be tagged in the Playback menu Tagging ...

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Page 57: ...r its current IP address System Environment Requirements The minimum requirements for hardware and OS required to run Web Client are given as below 7 1 Web Plugin Download and Installation To access the Web Client do the following For IE Chrome Firefox 1 Open the internet browser on your PC and then enter the IP address of the NVR in the URL field Item Minimum Recommended CPU Intel i3 Intel i7 or ...

Page 58: ... installing the plug in close and then relaunch the browser 4 Repeat step 1 to open the login page Enter your user name and password to login the web client Note If you use Google Chrome use Version V41 or below If you use V42 to V44 you must enable NPAPI plugins enter chrome flags enable npapi on URL bar to find and enable NPAPI At this time V45 and above is not supported ...

Page 59: ...he IP address of the NVR in the URL field 2 Download the plug in SurveillanceCllient dmg locate the downloaded file and double click it 3 Click on Continue Install Enter user name and password for Mac computer 4 Click on Install Software Close to finish installation 1 2 ...

Page 60: ...re Free NVR with administrator account Protect your user name and password to prevent unpermitted logins 7 2 1 Live Interface This is the first screen that opens after you logged in to the Web Client Here you can open or close live preview manually record video to your local computer take snapshots of video streams make color adjustment etc 3 4 ...

Page 61: ... it to a specified location on your PC The image is saved in bmp format Change between Main Stream and Sub Stream 7 2 1 2 Taskbar Switch display mode in the channel window Close all Live channels Original proportions Stretch Full screen Manual Record ON or OFF Manual Capture draw ON or OFF Click to expand the current window to full screen Right click to open the popup menu and then select Exit Ful...

Page 62: ...Search Type to choose all 3 Choose the channels you want to search or check Channel to choose all channels You can also select synchronous playback 4 Click icon to start search 5 Your search channels are displayed in the area You can double click the left mouse button on one of the channels then click to play the video immediately 6 Timeline Recordings are shown with colored bars to represent diff...

Page 63: ... file clip After opening Playback click the icon to begin clipping the selected file and click again to end the clip The clip file is saved in 264 format Snapshot function Move the mouse cursor to the channel you want to capture and click the icon to capture the live image remotely After capturing the images successfully a path prompt box will open The captured file is saved in bmp format Record f...

Page 64: ...ownload is displayed on a status bar When the download finishes Complete is displayed on the status bar Tip The recorder supports HTTP If there is network disconnection during the download download from the file completely before disconnecting the network 7 2 3 Remote Setting Here you can remotely configure the settings of the NVR Please see Chapter 5 NVR System Setup for more details on the NVR s...

Page 65: ...on your PC s local drive where you want to download recordings from the NVR Snapshot Path Set the path to save manual snapshots on your PC s local drive Save Click Save to save the modifications File Type Choose your preferred file type for manual recordings Interval Determine the maximum length of manual recordings English 19 ...

Page 66: ...cted and in good condition Also verify that the system is using only the NTSC or PAL format 4 Q How do I prevent Wire Free NVR from being influenced by heat A The NVR dissipates heat while it is running Always locate the NVR in a place with good air circulation and away from heat sources This will help ensure system stability and extend the life of the NVR 5 Q I want to take out HDD from my PC and...

Page 67: ...rding change the setting to No Record To stop Startup recording please change record mode to scheduled recording or manual recording Then you may stop recording by the prescribed methods Recording ca also be stopped by setting the channel status to off 8 2 Usage Maintenance 1 To shut down NVR please shut down the system first and then turn off the power This will help prevent the HDD from losing d...

Page 68: ...der continual improvement and we reserve the right to make changes without notice But no guarantee is given as to the correctness of its contents We do not undertake any responsibility for the harms cause by using our product The model of the products in the user s manual only for recognition but these names also perhaps are belong to other company s registered trademark or the copyright The produ...

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