17
2 MP Full HD C-Mount Box Camera User Manual
APPENDIX A: TROUBLESHOOTING
APPENDIX A
Troubleshooting
If you experience problems you cannot resolve, please contact your distributor.
Problem
Solution
Nothing appears on the screen.
- Check the power connections.
- Check the video cable connections.
- Ensure that the lens mode is set to DC (VIDEO) when using a VIDEO (DC) lens.
The video image is not clear.
- Clean the lens with a soft, clean cloth.
- Adjust the monitor screen for room lighting conditions. Move the camera if necessary.
The screen is dark.
- Adjust the contrast feature of the monitor.
- If you have an intermediate device, set the 75Ω /Hi-Z properly, and check the terminals.
- If an auto iris lens is being used, adjust the brightness level.
The MOTION DETECTION function is not working
- Is “MOTION DETECTION” mode turned on?
- Is the MD Sensitivity set too low? Increase the sensitivity.
- Check the setting of the MD AREA.
The WDR function is not working
- Is the WDR level too low?
- Is the AE Mode set to MANUAL? WDR is disabled in MANUAL exposure mode.
Colors are not quite right.
- Is the camera facing directly into sunlight or fluorescent light?
- Is an auto-iris lens being used? Adjust if necessary.
- Check the connection of the lens connector cable.
The Day&Night function doesn’t work.
- Is the AGC (EXPOSURE menu) set to OFF? The Auto Day&Night Function doesn’t work if the AGC is OFF.
- Check the D <—> N level.
Summary of Contents for Black BLK-HDC10
Page 6: ...vi...
