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woodstoves.net
Section 8:
Obadiah's Stoll
Stoves Limited Warranty
Products Guaranteed
This limited warranty covers all stoves manufactured by Stoll Fireplace Inc. and carrying
the High Valley Stoves brand.
*The warranty will be void if coal is burned in any High Valley wood burning stove.
General Warranty Provisions
High Valley Stoves, warrants the model 2500 and 1500 against defects in material and
workmanship for 5 years as long as it is owned by the original purchaser, provided that
(1)
stove is installed by an authorized installer:
(2)
stove has not been repaired by an
unauthorized person in any way, so as, in our judgment as manufacturer, performance
or reliability is reduced:
(3)
stove has not been subject to unauthorized modification:
(4)
the right to repair or replace the stove is at the option and considered judgment of the
manufacturer:
(5)
obligation under this warranty does not include or extend to paint on
surface of stove, glass door, nor decor kit an optional attachment.
Specific Warranty Provisions & Time Periods
Period 1: Up to 30 days after purchase.
Stove should be used within 30 days by having a fire started, the blower and heat
generated in the owner’s home.
Period 2: Up to 90 days after purchase.
All electrical parts are warranted for 90 days from the date of purchase.
Period 3: Up to 5 years from date of purchase.
High Valley Stoves will replace or repair, at its option, any part defective in material
or workmanship with the exception of electrical components (blower, thermostat,
rheostat, etc ... ), damper, damper handles and rod, fireclay castable lining, and all
parts not permanently attached to the heating unit. Parts not permanently attached
to the heating unit are defined as any part removable with common hand tools.
The cost of parts only are included. The customer pays any labor or transportation
charges required (owner is responsible for any costs involved with stove or part
removal and reinstallation.)
Procedure
Should you feel that your stove is defective, you should contact your stove dealer for
assistance and for the correct procedures to resolve the problem.
If for any reason you are dissatisfied with the suggested procedure, you may contact us
in writing at: High Valley Stoves, 153 Hwy. 201, Abbeville, SC 29620.
