Oasis SmartChem - INSTALLATION AND OPERATION MANUAL
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5.
SYSTEM TROUBLESHOOTING
If you suspect for any reason your
Oasis SmartChem
system
is not performing or running as it
should be, here are some handy troubleshooting tips that may assist you.
The first thing to do is test your Water Chemistry with either a good quality test kit or take a sample of
your pool water to your local pool store and have it tested.
Fault Indication
Remedy
pH is too Low
Excessive fresh water added to the pool (through either rainfall or topping
up the pool with fresh water) which dilutes the Total Acid level. Adjust pH
level as directed by your local pool shop.
pH probe not reading correctly
Clean and or Re-calibrate probe or adjust probe Offset (as per pg 8).
pH Set Point is set to Low
Adjust pH Set Point to appropriate level (7.2 - 7.8).
pH is too High
Filter run time/s aren’t sufficiently long enough to ensure appropriate
dosing rates
Lengthen filter run time/s.
Acid dosing bottle/tub is empty
Re-fill bottle/tub with diluted acid at the appropriate ratio.
CAUTION Always add acid to water when diluting, NOT water to acid.
Dosing acid is over diluted -
Re-dilute the acid at a ratio closer to 1 part acid to 2 parts water.
pH probe not reading correctly
Clean and or Re-calibrate probe or adjust probe Offset (as per pg 8).
pH Set Point is set to High
Adjust pH Set Point to appropriate level (7.2 - 7.8).
Manual Overdosing of Chlorine (Shock Treatment)
Maintain pH Set Point. It may take a period of days to weeks or the pH
reading to drop return to normal levels. This depends on how large the
Overdose (shock treatment) was. The
Oasis SmartChem
will continue to
operate normally during this time.
Dosing pump is not operating as it should - Check the following;
Acid dosing pump is working
Press the Prime button (as per pg 9) and confirm pump works.
Check for a blockage at the Injection point
Remove the injection tubing from the Injection Point, check/ensure the
tubing is clean and clear. If not, clean/trim the end of the tubing and re-
attach.
Air leakage
Check all connections to ensure they are tight and no air leaks are
occurring. If any connections look suspect, trim the tubing and re-attach.
Acid Dosing container is air tight
If the dosing container is air tight, it won’t allow any liquid to be pumped
from the container. Ensure appropriate container lid is fitted and the
connection points are clean and clear.
Dosing pump squeeze tube is leaking
Squeeze tube needs replacing.
Check to ensure that no water is returning to the Dosing container.
Replace the Check valve (non-return valve) if there is water returning to
the dosing container. If there is no Check Valve installed, please install
one.
