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- English -
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Malfunction
Malfunction Cause
Remedy
The unit is not operating
−
Unit is switched off
−
No mains voltage
−
No control signals
−
Rotor blocked
−
Check switch-on status
−
Check mains voltage/supply cable
−
Check control unit/control cable
−
Check for foreign bodies in the pump housing
Insufficient fountain height
−
Filter basket soiled
−
Water level too low
−
Air in the system
−
Clean pump filter
−
Adapt water level.
−
Vent system
Unit switches off after a short running period
−
Rotor sluggish, blockage detector switches
pump off
−
Check for foreign bodies in the pump housing
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Limited Warranty
This product is covered by a
two-year
limited warranty by OASE. The limited warranty period commences on the
original purchase date and covers material and production defects, or failure of the product to operate as specified by
OASE during the duration of the limited warranty period.
This limited warranty does not cover failure or problems relating to:
−
Improper or incorrect installation of the product (refer to these instructions of use regarding proper installation);
−
Modification of the product in any way including attempts to repair the product by someone other than an OASE
authorized repair technician;
−
Normal wear and tear (including, but not limited to, wear and tear related to pump impellers, filter mats and filter
media in filters, bulbs in lights and UV water treatment basins);
−
Failure to observe or follow safety, care and maintenance instructions as outlined in these instructions for use or as
set forth by OASE from time to time;
−
Defects resulting from improper treatment;
−
Defects and damage resulting from product misuse (including, but not limited to, non-observance of the instructions
for use).
OASE’s sole liability under this limited warranty shall be to replace or repair the product covered by this limited warran-
ty. OASE shall not be held liable for any consequential damage to any other part of the water garden, pond, water
feature system, landscape, structure or the contents of any structure where the product is located or used, construction
or part of the construction where the product is located or used, including no liability for damage or harm to fish, ani-
mals or water plants in, around or surrounding the water garden, pond or water feature system.
THE EXPRESS WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES WITH RESPECT TO THE
PRODUCTS, AND THE REMEDIES SET FORTH HEREIN ARE THE EXCLUSIVE REMEDIES IN THE EVENT OF A
BREACH OF SUCH WARRANTIES. OASE EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. OASE SHALL NOT BE LIABLE UNDER ANY
CIRCUMSTANCES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, FOR ANY BREACH
OF SUCH WARRANTIES OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, to the above limitation
may not apply to you.
Should your OASE product be defective or fail under the terms of this limited warranty, you should return the product to
your OASE dealer, along with your original receipt of purchase and any other limited warranty documentation you
have, for replacement or repair.
Should you have question regarding this limited warranty, please send an email to OASE at warranty@oase-
livingwater.com.
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