background image

TROUBLESHOOTING

Continued

1. Contact  local  natural  or     
    propane/LP gas company
2. Clean burner (see 

Cleaning 

    

and Maintenance

, page 23)

    or replace burner orifice

Burner does not light after
ODS/pilot is lit

1. Inlet gas pressure is too
    low

2. Burner Orifice(s) is clogged

1. Contact  local  natural  or     
    propane/LP gas company
2. Clean burner (see 

Cleaning 

    

and Maintenance

, page 23)

    or replace burner orifice

Delayed ignition of burner(s)

1. Manifold pressure is too
    low
2. Burner Orifice(s) is clogged

1. Clean burner orifice(s) (see
   

Cleaning and Maintenance

,

   page 17) or replace burner
   orifice(s)
2. Replace burner
3. Replace gas regulator
4. Contact  local  natural  or     
    propane/LP gas company

Burner backfiring during
combustion

1. Burner orifice(s) is 
    clogged or damaged
2. Burner damaged
3. Gas regulator defective
4. Inlet gas pressure is too
    low

OBSERVED PROBLEM

ODS/pilot lights but flame
goes out when control knob
is released

POSSIBLE CAUSE

1. Control knob not fully
    pressed in
2. Control knob not pressed 
    in long enough
3. Equipment shutoff valve 
    not fully open
4. Thermocouple connection
    loose at control valve
5. Pilot flame not touching
    thermocouple, which  
    allows thermocouple to 
    cool, causing pilot flame to 
    go out. This problem could 
    be caused by one or both 
    of the following:
   A) Low gas pressure
   B) Dirty or partially clogged
       ODS/pilot
6. Thermocouple damaged
7. Control valve damaged

REMEDY

1. Press in control knob fully
2. After ODS/pilot lights, keep
    control knob pressed in 30
    seconds
3. Fully open equipment shut-
    off valve
4. Hand tighten until snug,
    then tighten 1/4 turn more
5. A) Contact local natural or
         propane/LP gas company

    B) Clean ODS/pilot (see
         

Cleaning and Maintenance,

         page 18) or replace ODS/
         pilot assembly
6. Replace pilot assembly
7. Replace control valve

22

Summary of Contents for VFF23NLM

Page 1: ...ot try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions...

Page 2: ...s is an unve nted gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven...

Page 3: ...eep children and adults away from hot surfaces to avoid burns or clothing ignition Fireplace will remain hot for a time after shutdown Allow surfaces to cool before touching Carefully supervise young...

Page 4: ...licensed plumber or gas fitter in the Commonwealth of Mas sachusetts Sellers of unvented propane or natural gas fired supplemental room fireplaces shall provide to each purchaser a copy of 527CMR 30 u...

Page 5: ...QUALIFIED INSTALLATION AGENCY Installation and replacement of gas piping gas utilization equipment or accessories and repair and servicing of equipment shall be performed only by a qualified agency Th...

Page 6: ...ur home Unusually tight construction is defined as construction where a walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm 6 x 10 11...

Page 7: ...outdoors and vents to the outdoors Example Gas water heater __________Btu Hr Vent free fireplace __________Btu Hr Total __________Btu Hr 4 Compare the maximum Btu Hr the space can support with the ac...

Page 8: ...lling fireplace in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Combustion and Ventilation page 6 Note Your fireplace is designed to be used in zero...

Page 9: ...ped for natural and propane LP Gas type is indicated on the rating plate Field conversion is not permitted other than between natural or propane gases WARNING Always have hood in place before operatin...

Page 10: ...g wood screws Counter sink screw heads and putty over 3 Route flexible gas line through access hole in hearth base WARNING Do not allow any combustible or noncombustible materials to overlap the fireb...

Page 11: ...or leaks see page 13 Replace screws securing floor assembly to firebox 11 Replace fire bricks into firebox and secure the screws Replace logs into firebox Flex Line Regulator Figure 9 1 Figure 9 2 Fig...

Page 12: ...in the NG position see Figure 9 5 Remove the white plastic screw by hand 4 from the cap See Figure 9 6 5 Turn it over See Figure 9 7 and reinstall it on the cap See Figure 9 8 Make sure the white pla...

Page 13: ...in Figure 11 Pointing the vent down protects it from freezing rain or sleet CAUTION Use only new black iron or steel pipe Internally tinned copper tubing may be used in certain areas Check your local...

Page 14: ...gure 14 Attaching Flexible Gas Line to Equipment Shutoff Valve 4 Check all gas connections for leaks See Checking Gas Connections below Feed flexible gas line into fireplace Make sure the entire flexi...

Page 15: ...opane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air INSTALLATION Continued Figure 15 Equipment Shutoff Valve CA...

Page 16: ...the screen frame over the shoulder screws and pushing down Figure 17 Checking Gas Joints Natural Gas Only Figure 18 Installing Log and Screen 16 INSTALLING MANTEL 1 Remove all the foam in the firepace...

Page 17: ...to the floor because some gas is he avier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in...

Page 18: ...17 SPECIFICATIONS Figure 21 Pilot CAUTION Do not try to ad just heating levels by using the equipment shutoff valve 6 With control knob pressed in press and release ignitor button This will light pil...

Page 19: ...attern shows sporadic irregular flame tipping The flame should not be dark or have an orange reddish tinge Note When using the fireplace the first time the flame will be orange for approximately one h...

Page 20: ...zzle 5 Blow air into the primary air holes on the injector holder 6 In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4 Clean the pilot assembly also A yellow ti...

Page 21: ...sembly 7 Replace gas regulator When ignitor button is pressed in there is a spark at ODS Pilot but no ignition 1 Gas supply turned off or equipment shutoff valve closed 2 Control knob is not in pilot...

Page 22: ...ator defective 4 Inlet gas pressure is too low OBSERVED PROBLEM ODS pilot lights but flame goes out when control knob is released POSSIBLE CAUSE 1 Control knob not fully pressed in 2 Control knob not...

Page 23: ...ial operation POSSIBLE CAUSE 1 Residues from manufac turing processes and log curing 2 Not enough air 3 Gas regulator defective REMEDY 1 Problem will stop after a few hours of operation 2 Check burner...

Page 24: ...an ODS pilot see Cleaning and Maintenance page 23 Fireplace shuts off in use ODS operates 1 Not enough fresh air is available 2 Low line pressure 3 ODS pilot is partially clogged 1 Locate and correct...

Page 25: ...Replacement Parts FIREBOX Model VFF23NLM 25...

Page 26: ...Fireplace Wrapper FCHD2309002 1 3 Firebox Hood FCHD2309003 1 4 Heat Deflector FCHD2309004 1 5 Top Liner FCHD2309005 1 6 Left Side Liner FCHD2309006 1 7 Rear liner FCHD2309007 1 8 Right Side Liner FCHD...

Page 27: ...Replacement Parts BURNER ASSEMBLY Model VFF23NLM 1 15 16 17 18 20 11 10 9 8 7 14 21 22 23 24 4 5 25 2 12 13 3 27 6 19...

Page 28: ...9024 1 10 ODS Tube LP FCHD2309025 1 11 ODS Tube NG FCHD2309026 1 12 Magnetic Catch Bracket FCHD2309027 1 13 Magnetic Catch FCTG2908024 1 14 ODS Tube LP NG FCHD2309028 1 15 Inlet Tube FCHD2309029 1 16...

Page 29: ...ing Products at 800 229 5647 for referral information When calling Sure Heat have ready model number of your fireplace the replacement part number SERVICE HINTS When Gas Pressure Is Too Low pilot will...

Page 30: ...ct to temperatures above its rated specifications which can cause considerable warping disassembly including removal of the product from a built in installation damage resulting from accident alterati...

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