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52 

Network Camera User Manual

 

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Summary of Contents for Xcel NCT-5MLC

Page 1: ...NCT 5MLC Xcel Series ColorBurst IP Cameras USER MANUAL ...

Page 2: ...ers Also the user should not attempt to use the product or the software by hacking stealing the password or by any other means Disclaimer With regard to the product with internet access the use of product shall be wholly at your own risks Our company shall not be responsible for abnormal operation privacy leakage or other damages resulting from cyber attack hacker attack virus inspection or other ...

Page 3: ...y to ensure the system is current with the latest security patches and fixes It is recommended to change the service default ports like HTTP 80 HTTPS 443 etc to reduce the risk of outsiders being able to access It is recommended to set the firewall of your router But note that some important ports cannot be closed like HTTP port HTTPS port Data Port It is not recommended to expose the device to th...

Page 4: ...th Directive EU RoHS Directive 2011 65 EU and its amendment Directive EU 2015 863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2012 19 EU WEEE directive The Directive on waste electrical and electronic equipment WEEE Directive To improve the environmental management of WEEE the improvement of collection treatment and recycling of electronics ...

Page 5: ...1 Display Configuration 14 4 2 2 Video Audio Configuration 16 4 2 3 OSD Configuration 17 4 2 4 Video Mask 18 4 2 5 ROI Configuration 19 4 3 Alarm Configuration 20 4 3 1 Motion Detection 20 4 3 2 Other Alarms 21 4 3 3 Alarm Server 22 4 4 Event Configuration 22 4 4 1 Exception 22 4 4 2 Line Crossing 24 4 4 3 Intrusion 26 4 4 4 Target Counting 27 4 4 5 Face Detection 28 4 5 Network Configuration 31 4...

Page 6: ...k and Allow Lists 42 4 6 4 Security Management 42 4 7 Maintenance Configuration 43 4 7 1 Backup and Restore 43 4 7 2 Reboot 44 4 7 3 Upgrade 44 4 7 4 Operation Log 44 5 Search 45 5 1 Image Search 45 5 2 Video Search 47 5 2 1 Local Video Search 47 5 2 2 SD Card Video Search 48 Appendix 51 Appendix 1 Troubleshooting 51 Appendix 2 Specifications 53 ...

Page 7: ... the traditional surveillance system so that users can be easy to operate and monitor This product is widely used in banks telecommunication systems electricity power departments law systems factories storehouses uptowns etc In addition it is also an ideal choice for surveillance sites with middle or high risks Main Features 5MP 2592 x 1944 30fps H 265 H 265 H 264 H 264 coding ICR auto switch true...

Page 8: ...and the Xcel IP Utility is installed in the PC downloadable from nuvico com Double click the Xcel IP Utility icon on the desktop to run this software as shown below Modify the IP address The default IP address of this camera is 192 168 226 201 Click the information of the camera listed in the above table to show the network information on the right hand Modify the IP address and gateway of the cam...

Page 9: ...e administrator and click the Modify button to modify the setting Double click the IP address and then the system will pop up the web browser to connect IP camera Follow directions to download install and run the Active X control Enter the username and password in the login window to log in The default password of the administrator is 123456 The default username is admin the default password is 12...

Page 10: ...net Mask 255 255 255 0 Gateway 192 168 226 1 HTTP 80 Data port 9008 Use the above default settings when logging in the camera for the first time Directly connect the camera to the computer through network cable Manually set the IP address of the PC and the network segment should be as the same as the default settings of the IP camera Open the network and share center Click Local Area Connection to...

Page 11: ... control Enter the default username and password in the login window and then enter to view 2 2 WAN Access through the router or virtual server Make sure the camera is connected to the local network and then log in the camera via LAN and go to Config Network Port menu to set the port number Port Setup Go to Config Network TCP IP menu to modify the IP address ...

Page 12: ...ra in the Virtual Server Router Setup Open the web browser and enter its WAN IP and http port to access for example if the http port is changed to 81 please enter 192 198 1 201 81 in the address bar of web browser to access Access through PPPoE dial up Network connection Access the camera through PPPoE auto dial up The setup steps are as follow ...

Page 13: ...for a domain name first Please refer to DDNS configuration for detail information Open the web browser and enter the domain name and http port to access Access through static IP Network connection The setup steps are as follow Go to Config Network Port menu to set the port number Go to Config Network TCP IP menu to set the IP address Check Use the following IP address and then enter the static IP ...

Page 14: ...ator Fit correct scale Motion alarm indicator Auto fill the window Color abnormal indicator Full screen Abnormal clarity indicator Start stop live view Scene change indicator Enable disable audio Line crossing indicator Snapshot Intrusion indicator Start stop local recording Face detection indicator Zoom in Target counting indicator Zoom out Face capture Those smart alarm indicators will flash onl...

Page 15: ...ble click on the mouse to exit or press the ESC key on the keyboard Face Capture View Go to Config Event Face Detection interface Check Enable Return to the live view interface Click to go to the following interface When there are faces detected the face pictures will be listed on the right ...

Page 16: ...me zone and DST as required Click the Date and Time tab to set the time mode In the Xcel IP Camera Configuration client choose Config to go to the configuration interface Note Wherever applicable click the Save button to save the settings 4 1 System Configuration 4 1 1 Basic Information In the Basic Information interface the system information of the device is listed ...

Page 17: ...y in the recorded files Additionally Local smart snapshot storage can be enabled or disabled here If enabled the captured pictures triggered by smart events like line crossing detection region intrusion etc will be saved to the local PC 4 1 4 Storage Go to Config System Storage to go to the interface as shown below SD Card Management Click the Format button to format the SD card All data will be c...

Page 18: ...on of record files on the SD card Schedule Recording Settings 1 Go to Config System Storage Record to go to the interface as shown below 2 Set record stream pre record time cycle writing Pre Record Time Set the time to record before the actual recording begins 3 Set schedule recording Check Enable Schedule Record and set the schedule Weekly schedule Set the alarm time from Monday to Sunday for a s...

Page 19: ...ings Go to Config System Storage Snapshot to go to the interface as shown below Set the format resolution and quality of the image saved on the SD card and the snapshot interval and quantity and the timing snapshot here Snapshot Quantity The number you set here is the maximum quantity of snapshots The actual quantity of snapshots may be less than this number Supposing the occurrence time of an ala...

Page 20: ...rence between the brightest and darkest parts Hue Set the total color degree of the image Saturation Set the degree of color purity The purer the color the brighter the image is Sharpness Set the resolution level of the image plane and the sharpness level of the image edge Noise Reduction Decrease the noise and make the image more thorough Increasing the value will make the noise reduction effect ...

Page 21: ...w Mid or High This function can automatically adjust the exposure parameter according to the actual effect of the image effectively avoiding detail missing caused by image overexposure so that the image will be more vivid Please set it as needed White Light Mode Choose Off Auto or Manual Please select it as needed Exposure Mode Choose Auto or Manual If manual is chosen the digital shutter speed ca...

Page 22: ... will be kept constant VBR means that the compression bitrate will be adjusted according to scene changes For example for scenes that do not have much movement the bitrate will be kept at a lower value This can help optimize the network bandwidth usage Bitrate it can be adjusted when the mode is set to CBR The higher the bitrate the better the image quality will be Video Quality It can be adjusted...

Page 23: ... encode slice split If this function is enabled smooth image can be gotten even though using the low performance PC Watermark When playing back the local recorded video in the search interface the watermark can be displayed To enable it check the watermark box and enter the watermark text Click the Audio tab to go to the interface as shown below Audio Encoding G711A and G711U are selectable Audio ...

Page 24: ... shall not exceed 200 200 or it cannot be uploaded 4 2 4 Video Mask Go to Image Video Mask interface as shown below A maximum of 4 zones can be set up To set up video mask 1 Enable video mask 2 Click the Draw Area button and then drag the mouse to draw the video mask area 3 Click the Save button to save the settings 4 Return to the live to verify that the area have been drawn as shown as blocked o...

Page 25: ...onfig interface as shown below An area in the image can be set as a region of interest This area will have a higher bitrate than the rest of the image resulting in better image quality for the identified area 1 Check Enable and then click the Draw Area button 2 Drag the mouse to set the ROI area 3 Set the level 4 Click the Save button to save the settings ...

Page 26: ... save the images on an SD card Trigger SD Recording If selected video will be recorded on an SD card on motion detection Trigger Email If Trigger Email and Attach Picture are checked email address must be set first in the Email configuration interface the captured pictures and triggered event will be sent into those addresses Trigger FTP If Trigger FTP and Attach Picture are checked the captured p...

Page 27: ...chedule for motion detection The schedule setup steps of the motion detection are the same as the schedule recording setup See Schedule Recording 4 3 2 Other Alarms SD Card Full 1 Go to Config Alarm Anomaly SD Card Full 2 Click Enable and set the alarm holding time 3 Set alarm trigger options The setup steps are the same as motion detection Please refer to motion detection chapter for details SD C...

Page 28: ... section 4 4 Event Configuration For more accuracy here are some recommendations for installation Cameras should be installed on stable surfaces as vibrations can affect the accuracy of detection Avoid pointing the camera at the reflective surfaces like shiny floors mirrors glass lake surfaces and so on Avoid places that are narrow or have too much shadowing Avoid scenario where the object s color...

Page 29: ...Please refer to motion detection chapter for details 3 Click Save button to save the settings 4 Set the sensitivity of the exception detection Click Sensitivity tab to go to the interface as shown below Drag the slider to set the sensitivity value or directly enter the sensitivity value in the textbox Click Save button to save the settings The sensitivity value of Scene Change Detection The higher...

Page 30: ...s enabled the detected target cutout pictures will be captured and saved to the SD card when the targets cross the alarm line Note To save snapshots to the local PC please enable Local Smart Snapshot Storage in the local config interface first To save snapshots to the SD card please install an SD card first Detection Target Human Select it and then alarms will be triggered if someone crosses the p...

Page 31: ...n drag the mouse to draw a line in the image Click the Stop Draw button to stop drawing Click the Clear button to delete the lines Click the Save button to save the settings 6 Set the schedule of the line crossing alarm The setup steps of the schedule are the same as the schedule recording setup See Schedule Recording Configuration of camera and surrounding area 1 Auto focusing function should not...

Page 32: ...snapshot type and the detection target 2 Set the alarm holding time 3 Set alarm trigger options The setup steps are the same as motion detection Please refer to motion detection chapter for details 4 Click the Save button to save the settings 5 Set the alarm area of the intrusion detection Click the Area tab to go to the interface as shown below Set the alarm area number on the right side Up to 4 ...

Page 33: ... detected area for accurate detection 7 Adequate light and clear scenery are crucial to intrusion detection 4 4 4 Target Counting This function is to calculate the number of the people or vehicles crossing the alarm line through detecting tracking and counting the shapes of the people or vehicles 1 Go to Config Event Target Counting as shown below 2 Enable target counting and select the snapshot t...

Page 34: ...tton to delete the lines Statistics If enabled you can see the statistical information in the live view interface If disabled the statistical information will not be displayed in the live view interface Check Statistics and then move the red box to change the position of the statistical information displayed on the screen Click the Save button to save the settings 4 Set the schedule of the target ...

Page 35: ... the captured face picture will be saved to the SD card when detecting a face Note To save images to the local PC please enable the local smart snapshot storage first Config System Local Config To save images to the SD card please install an SD card first 3 Set alarm holding time and alarm trigger options The alarm trigger setup steps are the same as motion detection setup Please refer to motion d...

Page 36: ...very short period of time Snapshot Interval If 5 seconds is selected the camera will capture the same target once every 5 seconds during its continuous tracking period Snapshot Number If the snapshot number is enabled and set eg 3 the camera will capture the same target once every 5 seconds and it will capture this target 3 times at most during its continuous tracking period If the snapshot number...

Page 37: ... deviate less than 30 leftward or rightward or 20 upward or downward 6 The following scenes are not applicable like crowded scenes airport railway station square etc backlight scenes crossroads and so on 4 5 Network Configuration 4 5 1 TCP IP Go to Config Network TCP IP interface as shown below There are two ways for network connection Use IP address take IPv4 for example There are two options for...

Page 38: ...nged the new IP address will be sent to the email address that has been set up Trigger FTP when the IP address of the device is changed the new IP address will be sent to FTP server that has been set up 4 5 2 Port Go to Config Network Port interface as shown below HTTP port Data port and RTSP port can be set HTTP Port The default HTTP port is 80 It can be changed to any port which is not occupied ...

Page 39: ...rmation of the device in the ECMS NVMS After that the system will automatically allot a device ID Please check it in the ECMS NVMS 3 Enter the above mentioned server address server port and device ID in the corresponding boxes Click the Save button to save the settings 4 5 4 DDNS If the camera is set up with a DHCP connection DDNS should be set for the internet 1 Go to Config Network DDNS 2 Apply ...

Page 40: ...ce 4 Click the Save button to save the settings 4 5 5 SNMP To get camera status parameters and alarm information and remotely manage the camera the SNMP function can be used Before using SNMP please install an SNMP management tool and set the parameters of the SNMP such as SNMP port trap address 1 Go to Config Network SNMP 4 5 6 802 1x If it is enabled the camera s data can be protected When the c...

Page 41: ... local network Protocol type and EAPOL version Please use the default settings User name and password The user name and password must be the same with the user name and password applied for and registered in the authentication server 4 5 7 RTSP Go to Config Network RTSP Select Enable to enable the RTSP function Port Access port of the streaming media The default number is 554 RTSP Address The RTSP...

Page 42: ... profile1 transportmode mcast in a VLC player to realize the simultaneous play with the web client 2 The IP address mentioned above cannot be the address of IPv6 3 Avoid the use of the same multicast address in the same local network 4 When playing the video through the multicast streams in a VLC player please pay attention to the mode of the VLC player If it is set to TCP mode the video cannot be...

Page 43: ... motion detection alarms are triggered within 60 seconds they will be considered as only one alarm event and only one email will be sent If one motion alarm event is triggered and then another motion detection alarm event is triggered after 60 seconds two emails will be sent When different alarms are triggered at the same time multiple emails will be sent separately Click the Test button to test t...

Page 44: ... 4 5 11 HTTPS HTTPs provides authentication of the web site and protects user privacy Go to Config Network HTTPS as shown below There is a certificate installed by default as shown above Enable this function and save it Then the camera can be accessed by entering https IP https port via the web browser eg https 192 168 226 201 443 A private certificate can be created if users don t want to use the...

Page 45: ...Create a certificate request to enter the following interface Click Create to create the certificate request Then download the certificate request and submit it to the trusted certificate authority for signature After receiving the signed certificate import the certificate to the device 4 5 12 QoS QoS Quality of Service function is used to provide different quality of services for different networ...

Page 46: ...nfig Security User interface as shown below Add user 1 Click the Add button to pop up the following textbox 2 Enter user name in User Name textbox 3 Enter the password in the Password and Confirm Password textbox Please set the password according to the requirement of the password security level Go to Config Security Security Management Password Security interface to set the security level It is r...

Page 47: ...ser 1 Select a user to modify password and MAC address if necessary in the user configuration list box 2 The Edit user dialog box pops up by clicking the Modify button 3 Enter the old password of the user in the Old Password text box 4 Enter the new password in the New password and Confirm Password text box 5 Enter computer s MAC address as necessary 6 Click the OK button to save the settings Note...

Page 48: ...owing address IPv4 IPv6 MAC and then enter IP address or MAC address in the address box and click the Add button 4 6 4 Security Management Go to Config Security Security Management as shown below In order to prevent against malicious password unlocking locking once illegal login function can be enabled here If this function is enabled login failure after trying six times will make the login interf...

Page 49: ...ers special characters upper case letters and lower case letters must be included For your account security it is recommended to set a strong password and change your password regularly 4 7 Maintenance Configuration 4 7 1 Backup and Restore Go to Config Maintenance Backup Restore Import Export Settings Configuration settings of the camera can be exported form a camera into another camera 1 Click B...

Page 50: ...Upgrade In this interface the camera firmware can be updated 1 Click the Browse button to select the save path of the upgrade file 2 Click the Upgrade button to start upgrading the firmware 3 The device will restart automatically Caution Do not close the browser or disconnect the camera from the network during the upgrade 4 7 4 Operation Log To query and export log 1 Go to Config Maintenance Opera...

Page 51: ...erface as shown below Images that are saved on the SD card can be found here Local Image Search 1 Choose Picture Local 2 Set time Select date and choose the start and end time 3 Click to search the images 4 Double click a file name in the list to view the captured photos as shown above ...

Page 52: ...SD Card 2 Set time Select date and choose the start and end time 3 Choose the alarm events at the bottom of the interface 4 Click to search the images 5 Double click a file name in the list to view the captured photos Click to return to the previous interface The descriptions of the buttons are shown as follows ...

Page 53: ...the actual size of the image Zoom in Click this button to digitally zoom in Zoom out Click this button to digitally zoom out Slide show play Click this button to start the slide show mode Stop Click this button to stop the slide show Play speed Play speed of the slide show 5 2 Video Search 5 2 1 Local Video Search Click Search to go to the interface as shown below Videos were recorded locally to t...

Page 54: ...peed up Watermark display Enable disable audio drag the slider to adjust the volume after enabling audio 5 2 2 SD Card Video Search Click Search to go to the interface as shown below Videos that were recorded on the SD card can be played in this interface 1 Choose Record SD Card 2 Set search time Select the date and choose the start and end time 3 Click to search the images ...

Page 55: ... time table can be shown in 24H 12H 2H 1H format by clicking the corresponding buttons Video clip and downloading 1 Search the video files according to the above mentioned steps 2 Select the start time by clicking on the time table 3 Click to set the start time and then this button turns blue 4 Select the end time by clicking on the time table Then click to set the end time 5 Click to download the...

Page 56: ...etwork Camera User Manual Click Set up to set the storage directory of the video files Click Open to play the video Click Clear List to clear the downloading list Click Close to close the downloading window ...

Page 57: ... contact administrator to get the correct port number D Exclude the above reasons Restore to default setting by IP Tool Xcel IP Utility cannot search devices It may be caused by the anti virus software in your computer Please exit it and try to search device again Web browser cannot download ActiveX control A Web browser may be set up to block ActiveX Follow the steps below Open IE browser and the...

Page 58: ...Network Camera User Manual No sound can be heard A Audio input device is not connected Please connect and try again B Audio function is not enabled at the corresponding channel Please enable this function ...

Page 59: ...IF D1 480 240 1 25fps Image Settings BLC HLC Defog Saturation Brightness Hue Contrast Wide Dynamic Sharpness NR etc adjustable through client or web browser ROI Support Interfaces Network RJ45 Auido 1CH audio input Reset Yes Storage Built in micro SD card slot up to 256GB Fucntion Remote Monitoring Web browser CMS remote control Online Connection Support simultaneous monitoring for up to 10 users ...

Page 60: ... Defog Saturation Brightness hue Contrast Wide Dynamic Sharpness NR etc adjustable through client or web browser ROI Support Interfaces Network RJ45 Auido 1CH audio input Built in MIC 1 Reset Yes Storage Built in micro SD card slot up to 256GB Fucntion Remote Monitoring Web browser CMS remote control Online Connection Support simultaneous monitoring for up to 10 users and multi stream transmission...

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