There are no user-serviceable parts inside. Please contact the nearest service center as soon as possible if
there is any failure.
Avoid from incorrect operation, shock vibration, heavy pressing which can cause damage to product.
Do not use corrosive detergent to clean main body of the camera. If necessary, please use soft dry cloth to
wipe dirt; for hard contamination, use neutral detergent. Any cleanser for high grade furniture is applicable.
Avoid aiming the camera directly towards extremely bright objects, such as, sun, as this may damage the
image sensor.
Please follow the instructions to install the camera. Do not reverse the camera, or the reversing image will
be received.
Do not operate it in case temperature, humidity and power supply are beyond the limited stipulations.
Keep away from heat sources such as radiators, heat registers, stove, etc.
Do not expose the product to the direct airflow from an air conditioner.
Cybersecurity Recommendations
Use a strong password. At least 8 characters or a combination of characters, numbers, and upper and lower
case letters should be used in your password.
Regularly change the passwords of your devices to ensure that only authorized users can access the system
(recommended time is 90 days).
Upgrade the firmware of your device timely to ensure the system is current with the latest security patches
and fixes.
It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.) to reduce the risk of
outsiders being able to access.
It is recommended to set the firewall of your router. But note that some important ports cannot be closed
(like HTTP port, HTTPS port, Data Port).
It is not recommended to expose the device to the public network. When it is necessary to be exposed to the
public network, please set the external hardware firewall and the corresponding firewall policy.
It is not recommended to use the v1 and v2 functions of SNMP.
In order to enhance the security of WEB client access, please create a TLS certificate to enable HTTPS.
Use black and white list to filter the IP address. This will prevent everyone, except those specified IP
addresses from accessing the system.
If you add multiple users, please limit functions of guest accounts.
If you enable UPnP, it will automatically try to forward ports in your router or modem. It is really very
convenient for users, but this will increase the risk of data leakage when the system automatically forwards ports.
Disabling UPnP is recommended when the function is not used in real applications.
Check the log. If you want to know whether your device has been accessed by unauthorized users or not,
you can check the log. The system log will show you which IP addresses were used to log in your system and
what was accessed.
Regulatory Information