Troubleshooting
1. Please note, if a power failure occurs due to disconnection of the power cord, or the off power button
has been pushed off during an ice making cycle, small ice chips may formed and lodge in the automatic
shovel causing it to jam. If this occurs, the ice chips may be removed by disconnecting the power cord
and gently pushing the shovel to the rear of the cabinet and removing the ice chips, then restarting.
2. Please restart the ice maker by pressing Stop and then Start. If the Ice shovel does not push the Ice
into the Ice collector after the formed Ice drops from the evaporator finger while at the same time the M
light is on, check to see if the water tray is horizontal or balanced. If not then adjust by pressing the Ice
shovel lightly with your finger. Then re-start the Ice maker.
The compressor works
abnormally with a
Buzzing noise
Reasons
The voltage is lower than
recommended
Solutions
Stop the Ice maker and do not restart until the voltage is
normal.
Water shortage indicator
light is on
Reasons
1.There is no water
2.The pump is full of air
Solutions
1. fill with water,
wait 3 minutes and press the “ON/OFF’
button to restart.
2. open the drain cap, and let several drops water runs out.
Ice size choose
Reasons
Ice stick together
Solutions
We suggest that choose S mode in winter and L mode in
summer
Conditions for Ice making
Cycle are right but no ice
is made.
Reasons
Refrigerant leaks./ Sealed system is
blocked
Solutions
call for service
illuminates
Reasons
1.Ice block
2.The motor is broken
3.The viewing window is open while the light is strong
Solutions
1.Clear the ice under the ice making tray, restart the unit
by push the button ON/OFF
2.Call for service
3.Please always keep the viewing window close when ice
making.
