NRI v2 eagle Operating Instructions Manual Download Page 41

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BA_v2_eagle_parallel_EN_1-0

ainTenance

anD

seRvice

8.2

Troubleshooting

Malfunctions can occur in all electronic devices. These do not always have to be faults in the

device. In many cases improper connections or incorrect settings are the reason. Therefore:

please check first of all whether the malfunction can simply be remedied using the following table.

Problem

Possible cause

Remedy, hints

Status LED flash-

es continuously

(once a second)

Coin validator powered

No error

Status LED

flashes three

times a second

Return lever pressed/got stuck

Ensure that return lever is not permanently pressed by error

Coin runway dirty

Open flight deck and clean coin runway

(cf. Chap. 8.1 Cleaning meas-

urement and validation area, p. 39)

Flight deck not locked

Make sure that the flight deck is locked properly by pressing the

closing device

(cf. Chap. 8.1 Cleaning measurement and validation area,

p. 39)

Coin inhibited

•

Make sure that the machine control system does not inhibit

coin acceptance via common or single inhibit signal lines, or

that the correct single inhibit signal line has been assigned

(cf.

Chap. 10.2 Interfaces, p. 46)

, if necessary correct via heartbeat

•

Make sure that the coin is not inhibited via DIL switch on the

rear of the device, or that not only the narrow coin channel is

enabled and the normal one is inhibited

(cf. Chap. 7.2 Inhibiting

coins/activating narrow coin channel, p. 35)

Coin validator does

not accept coin

No power supply

•

Connect the cable correctly to the coin validator and the

machine

•

Connect power to the machine

Return lever pressed/got stuck

Ensure that return lever is not permanently pressed by error

Coin runway dirty

Open flight deck and clean coin runway

(cf. Chap. 8.1 Cleaning meas-

urement and validation area, p. 39)

Flight deck not locked

Make sure that the flight deck is locked properly by pressing the

closing device

(cf. Chap. 8.1 Cleaning measurement and validation area,

p. 39)

Coin validator ac-

cepts coins, but no

credit is given

Coin does not exit the device

Make sure that the coin outlet is not blocked by foreign objects or

devices connected to the bottom of the coin validator

If the malfunction cannot be remedied, please contact our service technicians.

Summary of Contents for v2 eagle

Page 1: ...H Zum Fruchthof 6 21614 Buxtehude Germany Web info cranepi com www cranepi com Phone 49 0 41 61 729 0 Fax 49 0 41 61 729 115 06 14 Hns GS Roe BA_v2_eagle_parallel_EN_1 0 Operating Instructions 5 Coin Validator with BDTA BACTA Interface ...

Page 2: ......

Page 3: ... 3 Safety instructions 11 3 1 Proper use 11 3 2 Protecting persons and equipment 11 4 Design 12 4 1 Overview 12 4 1 1 v eagle with 5 fold in line sorting mechanism 12 4 1 2 v eagle with 4 fold sorter 13 4 2 Coin path 5 fold in line sorter only 14 4 3 Product label 15 4 3 1 Model number decoding 16 4 3 2 Data block decoding 16 4 4 Label switch functions coin channel assignment 17 4 5 Switch blocks ...

Page 4: ... 5 6 2 Inhibiting individual coins coin channels via the machine control system single inhibit 24 5 6 3 Inhibiting individual coins coin channels via the switch blocks 24 5 7 Sorting accepted coins option 25 5 7 1 Sorting principle of 5 fold in line sorter Ex8xPx not with BACTA interface 25 5 7 1 1 Sorting with NRI 4 way manifold option 26 5 7 2 Sorting principle of 4 fold sorter Ex7xPx not with B...

Page 5: ...ade 42 9 1 Service and configuration tools 42 9 1 1 PC configuration software heartbeat 42 9 1 2 On site service tool HENRI 42 9 2 Which device functions can be set 42 10 Technical data 44 10 1 Device data 44 10 2 Interfaces 46 10 2 1 BDTA interface 46 10 2 1 1 BDTA pin assignment 46 10 2 1 2 BDTA interface description 47 10 2 1 3 BDTA connection diagram 47 10 2 2 BACTA interface 48 10 2 2 1 BACTA...

Page 6: ...6 BA_v2_eagle_parallel_EN_1 0 ...

Page 7: ...BA_v2_eagle_parallel_EN_1 0 7 Revision protocol 1 Revision protocol Version Revision Chapters sections concerned _1 0 First official version BA_v2_eagle_parallel_EN_1 0 7 ...

Page 8: ...ecific explanations 2 1 1 Text conventions To make it easier for you to navigate within these operating instructions and to operate the device the following accentuations were made in the text Safetyinstructionswhichyoumustobserveinordertoprotectoperators and equipment Special notes intended to facilitate the use of the coin validator At the beginning of each chapter you will find a short guide wh...

Page 9: ...react as quickly as possible to new false coins and to make your individual settings the coin validator can be configured on site in the machine using a service tool or in the workshop via a PC programming station Anycoinsortokensnottakenintoaccountbythemanufacturercanbeprogrammedintheoptional teachmodedirectlyonthecoinvalidatorwithoutanyconfigurationsoftwarebyinsertingthecoins 2 2 1 The v2 eagle ...

Page 10: ... 10 3 1 Front plates p 51 However this model is also available without front plate Front entry and front return E4xxPx The coin is inserted into the device from the side and returned if not accepted viathereturnareaalsolocatedontheside Thecoinvalidator with front entry generally has an NRI front plate fitted to the left hand side of the device cf Chap 10 3 1 Front plates p 51 However this model is...

Page 11: ...uctions 3 2 Protecting persons and equipment The coin validator must only be connected by a trained electrician Use the coin validator only in accordance with its proper use Under no circumstances can the manufacturer be held liable for any damage or loss resulting from improper use of the device The coin validator PCB is fitted with components which may be damaged beyond repair by electrostatic d...

Page 12: ...machine BDTA BACTA 13 Switch blocks 14 Label Switch block coin channel assignment cf Chap 4 4 Label switch functions coin channel assignment p 17 1 Coin insert funnel front entry model open on the side cf Chap 4 2 Coin path 5 fold in line sorter only p 14 2 Coin return lever option 3 Flight deck 4 Locking lever for sorting cover 5 Closing device for flight deck 6 Coin outlet cash box sorting 7 Coi...

Page 13: ...4 4 Label switch functions coin channel assignment p 17 16 Status LED 1 Coin insert funnel 2 Coin return lever 3 Flight deck 4 Label 5 Locking lever for sorting cover 6 Closing device for flight deck 7 Coin outlet cash box sorting 8 Coin outlet return 9 Mounting stud Fig 2 Design v2 eagle with 4 fold sorting mechanism D C A B Return 1 3 4 2 5 6 7 8 9 4 1 2 v eagle with 4 fold sorter 10 9 9 15 16 1...

Page 14: ...14 BA_v2_eagle_parallel_EN_1 0 Design 4 2 Coin path 5 fold in line sorter only Top entry Fig 3 Coin path 5 fold in line sorter Front entry with bottom return front return ...

Page 15: ...peratingvoltageandcustomer specificcurrencyandcoinprogramming 1 Bar code 2 Order number 10 digit item number order 4 digit device serial number 4 digit 3 Device type 4 Ordering code 5 Nominal voltage 6 Machine interface 7 Customer material number Fig 4 Product label 1 2 3 13 12 11 10 4 5 9 6 8 7 8 Firmware number version 9 Date of manufacture 10 Coin programming memory block B if DIL switch S1 set...

Page 16: ...Payment Solutions GmbH 49 0 41 61 729 0 info craneps com MADE IN GERMANY XXXXXXXX XXXXXXXXXXXXXXXXXX E181C0 00 0 EPS 4 3 2 Data block decoding Currency Hardware Conﬁguration 11 10 Hns Roe Version 1 6 K V2E EN DATA BLOCK NUMBER DECODING EXXXX XXXX XXXXXX Data block revision A Z 3 digit consecutive number Write protection 0 No protection 1 ACMI 2 VDAI Memory block Coin channels 1 1 x 32 coin channel...

Page 17: ...r there is a label Fig 1 14 Fig 2 15 on the rear of the device briefly showing the functions of the DIL switches at the bottom cf Chap 4 5 Switch blocks p 18 above these the coin channels assigned to the individual coins programmed in memory block A and B cf Chap 5 2 Memory blocks p 21 l Normal channel No Narrow channel No Super narrow channel No The data block number on the top ensuresclearalloca...

Page 18: ...bited S1 2 Coin channel 2 accepts inhibited S1 3 Coin channel 3 accepts inhibited S1 4 Coin channel 4 accepts inhibited S1 5 Coin channel 5 accepts inhibited S1 6 Coin channel 6 accepts inhibited S1 7 Coin channel 7 accepts inhibited S1 8 Coin channel 8 accepts inhibited S1 9 not used S1 10 Memory block A B 4 5 2 Switch functions switch block S2 DIL switch Function OFF ON S2 1 Coin channel 9 accep...

Page 19: ... the coin validator are directed to the return area The v2 eagle can be equipped with various return levers depending on the dimensions of the machine cf Chap 4 3 1 Model number decoding p 16 4 7 Status LED only v eagle with 4 fold sorter The coin validator is equipped with a red status LED Fig 2 16 on the rear side to indicate the operating state of the device Flashing frequency Significance Once...

Page 20: ...inhibited cf Chap 7 2 Inhibiting coins activating narrow coin channel p 35 However narrow and super narrow coin channels also have a lower acceptance rate In addition it is possible to assign coins with different measured values but identical coin values to different coin channels In this way the coin validator can accept e g old and new coins of the same denomination In addition to the acceptance...

Page 21: ... 6 pin 4 can no longer be used for inhibiting but for block switching In this case coin line 1 pin 13 is not only available for transmitting coin pulses but also for the feedback to block switching cf Chap 7 1 Selecting the memory block p 34 and cf Chap 10 2 Interfaces p 46 5 3 Accepted coin sensor and sorting control To ensure that accepted coins actually arrive in the cash box or sorting device ...

Page 22: ...i e several signal lines to a coin type for differentiation 5 4 1 Multiple pulses If the number of coin denominations programmed exceeds the number of signal lines available severalcoinpulses multiplepulses 255max percoincanbeassignedtothecoindenominations so that the machine distinguishes the coin denominations not by the signal line but by the number of pulses In this case a multiple of a small ...

Page 23: ...ctionoraimedmanipulation Thecoinsignalisonlytransmitted to the machine if the so called strobe line is active and the checksum is correct The coin validator operates in binary mode if it is connected to the machine via a 17 pole connecting cable and if the machine control system switches the select line to low 5 4 3 2 Standard mode The coin validator operates in standard if the machine control sys...

Page 24: ...s must be activated 5 6 2 Inhibiting individual coins coin channels via the machine control system single inhibit For inhibiting a coin six single inhibit signal lines are available to the machine to inhibit all coin channels of a certain coin e g if there is no more change in an external payout unit or in case of high fraud hazard inhibit the normal coin channel of a certain coin so that this coi...

Page 25: ... override sorting chute option 5 7 1 Sorting principle of 5 fold in line sorter Ex8xPx not with BACTA interface The individual coin types can be distributed to the five chutesarrangedbehindoneanotherindependentoftheir dimensions Eachchutecanbedefinedascashboxchute Which coin is sorted into which of the up to five chutes is determined by customized factory programming Use the single inhibit signal ...

Page 26: ...manifold is primarily used in AWP and SWP slot machines If the sorting adapter is installed four sorting chutes are available to you cf Chap 10 3 2 Manifolds sorters p 52 Which coin is sorted into which of the up to four chutes is determined by customized factory programming The following table shows which manifold chute corresponds to which coin validator chute Manifold chute v2 eagle sorting chu...

Page 27: ...pes can be distributed to the four sorting chutes independent of their dimensions Each chute can be defined as cash box chute Whichcoinissortedintowhichofthechutesisdetermined by customized factory programming or set via the machine control system Default setting chute D D C A B Return Fig 8 Sorting chutes of 4 fold sorting system ...

Page 28: ...4 way manifold which can be screwed to the coinvalidatorfromthebottom Thisadapterisprimarily used in AWP and SWP slot machines Ifthesortingadapterisinstalledfoursortingchutesare available to you cf Chap 10 3 2 Manifolds sorters p 52 Which coin is sorted into which of theup to fourchutes is determined by customized factory programming The following table shows which manifold chute corresponds to wh...

Page 29: ...nifolds sorters p 52 This active 8 way sorter splits up the four sorting chutes of the coin validator into pairs of two each Which coin is sorted into which of the up to eight chutes is determined by customized factory programming The following table shows which manifold chute corresponds to which coin validator chute Manifold chute v2 eagle sorting chute A A a B B b C C c D D d Fig 10 Sorting chu...

Page 30: ...the single inhibit signal line 6 only five instead of six signal lines are available for coin acceptance and inhibiting 5 7 3 2 Sorter override interface only BACTA Via the 10 pole sorter override interface on the device rear side the coin validator can receive a tube full signal for the four coin validator sorting chutes 1 2 3 and 5 or A B C D or for the four manifold chutes A B C and D in order ...

Page 31: ...n the two optical sensors Iftheacceptancegateiscompletelyclosed thestring changes the light signal If the acceptance gate is slightly open tight string the light beam is directly interrupted by flag on the acceptance gate If the sensor recognizes a string coin signal line 1 or 6 of the BDTA interface sends a string signal or the BACTA interface sends a foul signal cf Chap 5 9 1 Foul signal only v ...

Page 32: ...torfromthemachine when a voltage is applied Pulloutthemainsplugofthemachinebeforeinstallingordismounting the coin validator To install the v2 eagle in a machine with parallel BDTA BACTA interface 1 If necessary make individual settings via the switch blocks Fig 12 1 Fig 13 1 cf Chap 7 Operation p 34 2 Disconnect the machine from the mains supply 3 ConnectthecoinvalidatortothemachineviatheBDTA BACT...

Page 33: ...2 BDTA installation 1 Switch block 2 Interface machine BDTA 3 Mounting stud Fig 13 BACTA installation 1 Switch block 2 Interface machine BACTA 3 Mounting stud 4 Interface sorter override 4 fold sorter 4 fold sorter not yet available 5 fold in line sorter 5 fold in line sorter 2 ...

Page 34: ...tch block on the coin validator or from the machine via a signal line of the BDTA interface 7 1 1 using the switch block on the coin validator 1 Unhook the coin validator from the machine 2 For memory block B set DIL switch S1 10 to ON up for memory block A set DIL switch to OFF down Memory block A selected Memory block B selected 3 Remount coin validator in the machine 4 Switch power off and on a...

Page 35: ...channel 7 accepts inhibited S1 8 Coin channel 8 accepts inhibited 7 2 2 Inhibit functions switch block S2 DILswitch Function OFF ON S2 1 Coin channel 9 accepts inhibited S2 2 Coin channel 10 accepts inhibited S2 3 Coin channel 11 accepts inhibited S2 4 Coin channel 12 accepts inhibited S2 5 Coin channel 13 accepts inhibited S2 6 Coin channel 14 accepts inhibited S2 7 Coin channel 15 accepts inhibi...

Page 36: ...r you must inhibit the normal coin channel as described above to activate the narrow coin channel If both channels are activated the wider acceptance band of the normal coin channel is used If you intend to inhibit the coin type you must also inhibit both coin channels To inhibit coin channels on the coin validator 1 Unhook the coin validator from the machine 2 Inhibit the desired coin channels vi...

Page 37: ...ive memory block Please note the current switch positions to be able to reset the switches to these positions for normal operation 1 Unhook the coin validator from the machine 2 Set DIL switches S2 1 9 to OFF down 3 Set DIL switch S2 9 upwards to ON The device is in the teach mode for teaching the coin channels 4 Select the coin channel to be taught 9 16 here 11 by setting the corresponding DIL sw...

Page 38: ...8 here S2 1 toON up The acceptance band has been widened Now you can reset DIL switch S2 9 to OFF down The system indicates successful saving with a single actuation of the acceptance gate and an error at saving with a double actuation a brief clicking noise in each case if the acceptance band of the inserted coins and that of an already programmed coin channel overlap or the generated measured va...

Page 39: ...ions to which the validator is exposed the coin validator is soiled to different degrees As a result these operating conditions have a strong influence on the required cleaning interval A film of dirt on the runway of the flight deck or the measurement surface may change the position of the coin in front of the sensors and thus lead to shifts in the inductive and optical measurements If these meas...

Page 40: ...flight deck are clean In case these areas are not clean repeat steps 4 and 5 and check again for cleanliness 7 Close flight deck and press closing device Fig 14 2 so that the flight deck audibly clicks into place 8 Reconnect the machine to the mains supply 1 Fig 14 Opening and closing the flight deck of the coin validator 2 Fig 15 Areas and parts to be cleaned in the measurement and validation are...

Page 41: ...inhibit signal lines or that the correct single inhibit signal line has been assigned cf Chap 10 2 Interfaces p 46 if necessary correct via heartbeat Make sure that the coin is not inhibited via DIL switch on the rear of the device or that not only the narrow coin channel is enabled and the normal one is inhibited cf Chap 7 2 Inhibiting coins activating narrow coin channel p 35 Coin validator does...

Page 42: ...C and its device specific data and displays the data on the screen of your PC for diagnostics and configuration The heartbeat tutorial describes how to connect the coin validator to your PC and how to install and use the software 9 1 2 On site service tool HENRI For on site configuration the HENRI service tool is a suitable tool by which you can update the complete coin and device configuration qu...

Page 43: ...ignment of Default sorting chute Override sorting chute option Sensitivity of the string sensor Function statistics via line assignment for Coin validator connected to current Coin in measurement area Inhibited and non programmed coins Errors Data block upload for current coin and device data ...

Page 44: ...range 0 C to 60 C Temperature change Max 0 2 C min Rel humidity up to 93 Condensation not permitted Machine interface BDTA 6 coin signal outputs open collector active low 0 8 V 6 single inhibit signal inputs open collector active high 3 7 V acceptance 0 9 V Common inhibit signal input open collector active low 0 9 V acceptance 3 7 V Return signal output active low 0 8 V at I 20 mA For pin assignme...

Page 45: ... validator model cf separate installation drawings Mounting position vertical max deviation 2 Directives applied EMC 2004 108 EC EN 55 014 2 interference resistance EN 55 022 interference emission Machinery 2006 42 EC R TTE 1999 5 EC Radio and telecommunications terminal equipment cf Declaration of Conformity ...

Page 46: ...ality of validators is also specified 10 2 1 1 BDTA pin assignment Pin I O Function Level 1 IN Single inhibit line 4 active high 2 IN Single inhibit line 5 active high 3 IN Single inhibit line 2 active high 4 IN Single inhibit line 6 Memory block 1 selection line memory block 2 active low Control line for cash box override sorting chute active high 5 OUT Return line active low 6 IN Common inhibit ...

Page 47: ...eived via pin 9 or 13 is determined by customized factory programming Memory block 1 selection line option Machine loads memory block 1 Memory block 0 line at Low With this line function single inhibit line 6 is not available Memory block feedback line option Coin validator signals which memory block has been activated via the memory block 1 selection line 10 ms block A 20 ms block B or whether an...

Page 48: ...ve high 4 OUT Coin line 1 VCOM active high low active high low Polarising key 6 OUT Coin line 2 VCOM active high low active high low 7 OUT Coin line 3 VCOM active high low active high low 8 IN Standard binary select line 9 OUT Strobe line active high active high 10 IN Single inhibit line 4 active high active high 11 Operating voltage 10 V 24 V DC 12 Ground GND 13 IN Single inhibit line 3 active hi...

Page 49: ... high active high 17 IN Single inhibit line 6 active high active high All signals must be debounced from the input side In case of manipulation all lines are active when transmitting a foul signal as well as a string signal 10 2 2 3 BACTA interface description Coin lines Coin validator signals the coin accepted in the respective coin channel usually by one pulse if there are not sufficient lines b...

Page 50: ...al line path 6 active low 5 IN Full signal line path 5 active low 6 IN Full signal line path 4 active low 7 IN Full signal line path 3 active low 8 IN Full signal line path 2 active low 9 IN Full signal line path 1 active low 10 Operating voltage 10 V 24 V DC 10 2 4 v eagle 8 fold manifold option only BACTA 4 fold sorter Pin Function Level 1 GND switched GND Polarising key 3 Supply voltage U lo ...

Page 51: ...essories from Crane Payment Innovations 10 3 1 Front plates Designation Order no Front plate 233 x 77 mm for v2 eagle with 5 fold in line sorting mechanism for front entry and bottom return 30202 for front entry and front return 20694 Front plate 233 x 77 mm for v2 eagle with 4 fold sorting mecha nism for front entry and bottom return 38734 ...

Page 52: ...n Order no 4 way manifold for v2 eagle with 5 fold in line sorting mechanism 12811 for v2 eagle with 4 fold sorting mechanism with 8 mm extension 35580 for v2 eagle with 4 fold sorting mechanism without extension 36566 8 way manifold for v2 eagle with 4 fold sorting mechanism 35197 ...

Page 53: ...validator cable HENRI for v2 eagle Power supply In the machine via transformer In the workshop via 12V power supply with international adapters 33573 26482 34714 Protective cover heartbeat PC application For diagnosing and updating individual settings or the complete coin device configuration including license USB PC cable 12V power supply 28535 Additional license for uploading the complete coin d...

Page 54: ...nal selection line 47 Select 34 C Change tubes units 25 Channels 20 Inhibit 35 Narrow 20 Activating 35 Normal 20 Very narrow 20 Chapter summary 8 CIM signal 23 Cleaning 39 Closing device flight deck 13 Coin Inhibit 24 Procedure 35 New 30 Procedure 37 Coin acceptance 20 44 Inhibit 24 Procedure 35 Coin channels 20 Inhibit 35 Narrow 20 Activating 35 Normal 20 Very narrow 20 Coin diameter 44 Coin flig...

Page 55: ...ch coins 37 Dimensions 45 Diode 13 19 41 Disposal 11 Documentation additional 9 E Electrostatic discharge 11 Employment proper 11 External sorting 30 F Firmware Number version 15 Update 42 Flap sorting system 25 Flight deck 13 Closing device 12 13 Open 39 Foul signal accepted coin sensor 31 Front Entry and Bottom return 10 Front return 10 Plate ordering codes 51 Function 20 G General information C...

Page 56: ...ting stud 12 13 Multiple pulses 22 Pulse to pause ratio 22 N New coin 30 Teach 37 Nominal voltage 15 O Open coin validator 39 Operating Instructions additional 9 Voltage 44 Operation 34 Options 10 51 Order number Accessories 51 Coin validator 15 Override sorting chute 30 P Payout units 25 PC programming station heartbeat 42 Order numbers 53 Service interface 12 13 Pictographs in the text 8 Pin ass...

Page 57: ...ting 27 4 way manifold 26 4 way manifold Money Controls 28 5 fold sorting 25 8 way manifold 29 Standard mode BACTA 23 Start up 32 Status LED 13 19 41 String Recognition 31 Sensor 31 Signal 31 Line 47 Strobe line 23 49 Summary chapter 8 Supply voltage 44 Switch blocks 12 13 Description 18 Inhibit coin channel activate narrow channel 35 Selecting a memory block 34 Teaching coins 37 Symbols in the te...

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