NRG Product Manual
Hybrid XT Anemometer
HybridXT_Anemometer_Manual
Rev. 15
[email protected] | Page 21
02 January 2020
WARRANTY
NRG Systems (NRG) warrants its products for a period of two years from date of original purchase solely
for the benefit of the original consumer purchaser. If this product is determined to be defective in
materials or workmanship, NRG will, at NRG’s option, repair or replace this product without charge.
This warranty does not cover damage due to improper installation or use, accident or misuse, damages
due to any unauthorized service or lightning. This warranty also will not apply if any seal on any
instrument or sensor is broken, if any cable has been severed, or the equipment was not adequately
grounded.
Always power the heater on your HXT sensor! Failure to maintain constant heating may lead to
corrosion or inferior sensor performance. Constant heating prevents
condensation from forming on the inside of the sensor, enabling the sensor to
achieve a 10 year service cycle. If the sensor is used without the heater, the warranty will be void.
For complete information about NRG’s warranty, visit the
page on our website, located in the
REPAIR
To return a defective product, request an RMA (return merchandise authorization) number by calling us
at the number below or by emailing
, or by submitting a request through our
website’s Technical Support area.
Please provide the serial number of the item as well as date of purchase. No products will be accepted
for repair work without an RMA number. The product must be returned, postage prepaid, to NRG with a
brief description of the problem, RMA number and a return address with phone number.
For complete information about returns and the RMA process, visit the
page on our website, located in the
