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Upgrading from ZENworks Configuration Management 10.0.x to SP3 (10.3)

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Upgrading from ZENworks 
Configuration Management 10.0.

x

 

to SP3 (10.3)

This section contains information about upgrading from Novell

®

 ZENworks

®

 Configuration 

Management 10.0.

x

 to ZENworks Configuration Management SP3 (10.3).

To upgrade from ZENworks 10 Configuration Management 10.0.

x

 to ZENworks 10 Configuration 

Management SP3 (10.3), devices must meet the requirements described in “

System Requirements

” 

in the 

ZENworks 10 Configuration Management Installation Guide

.

Because of changes in the ZENworks architecture, ZENworks servers and managed devices cannot 
be upgraded from version 10.0.

x

 directly to version 10.3. However, you can use a combination of 

ZENworks System Update and the installation media to go from 10.0.

x

 to 10.3.

You cannot use the ZENworks 10 Configuration Management SP3 installation media to upgrade 
from version 10.0.

x

 to 10.3. You must follow the directions in this section.

IMPORTANT: 

Because the upgrade process uses different versions of ZENworks Configuration 

Management, you must use different versions of the documentation to perform the upgrade. Ensure 
that you follow directions in the appropriate version of each guide referenced below.

Perform the tasks in the following sections to upgrade to ZENworks 10 Configuration Management 
SP3:

Š

Section 2.1, “Pre-Upgrade Tasks for BusinessObjects Enterprise Server,” on page 15

Š

Section 2.2, “Upgrading to ZENworks Configuration Management 10.3,” on page 17

Š

Section 2.3, “Post-Upgrade Tasks,” on page 18

2.1  Pre-Upgrade Tasks for BusinessObjects 

Enterprise Server

This section is applicable only if BusinessObjects* Enterprise is installed on ZENworks 10 
Configuration Management Primary Server. If BusinessObjects Enterprise is not installed on the 
ZENworks 10 Configuration Management Primary Server, continue with 

Section 2.2, “Upgrading to 

ZENworks Configuration Management 10.3,” on page 17

.

If BusinessObjects Enterprise is installed on the ZENworks 10 Configuration Management Primary 
Server, BusinessObjects Enterprise ceases to work when you upgrade the server to ZENworks 10 
Configuration Management SP3.

Summary of Contents for ZENworks 10 Configuration Management

Page 1: ...Novell www novell com novdocx en 7 January 2010 AUTHORIZED DOCUMENTATION ZENworks 10 Configuration Management Upgrade Guide ZENworks 10 Configuration Management 10 3 March 30 2010 Upgrade Guide ...

Page 2: ...and the trade laws of other countries You agree to comply with all export control regulations and to obtain any required licenses or classification to export re export or import deliverables You agree not to export or re export to entities on the current U S export exclusion lists or to any embargoed or terrorist countries as specified in the U S export laws You agree to not use deliverables for p...

Page 3: ...ll Trademarks For Novell trademarks see the Novell Trademark and Service Mark list http www novell com company legal trademarks tmlist html Third Party Materials All third party trademarks are the property of their respective owners ...

Page 4: ...4 ZENworks 10 Configuration Management Upgrade Guide novdocx en 7 January 2010 ...

Page 5: ...to ZENworks Configuration Management 10 3 17 2 3 Post Upgrade Tasks 18 2 3 1 Reinstalling the Novell File Upload Extension 18 2 3 2 Rebuilding the Embedded or External Sybase Database 19 3 Upgrading from ZENworks Configuration Management 10 1 x to SP3 10 3 21 3 1 Understanding What the Upgrade Does Not Do 21 3 2 Upgrading to ZENworks Configuration Management 10 3 21 3 3 Post Upgrade Tasks 22 3 3 1...

Page 6: ...ement Upgrade Guide novdocx en 7 January 2010 4 2 6 Redefining Additional LDAP Servers for a ZENworks Server 28 A Reinstalling the Novell File Upload Extension 29 B ZENworks 10 Configuration Management Upgrade Paths Quick Reference 31 ...

Page 7: ...on included with this product Please use the User Comments feature at the bottom of each page of the online documentation or go to the Novell Documentation Feedback site http www novell com documentation feedback html and enter your comments there Additional Documentation ZENworks 10 Configuration Management is supported by other documentation in both PDF and HTML formats that you can use to learn...

Page 8: ...8 ZENworks 10 Configuration Management Upgrade Guide novdocx en 7 January 2010 ...

Page 9: ... Management on page 12 Section 1 11 Reporting on page 12 Section 1 12 Upgrading on page 12 Section 1 13 ZENworks Appliance on page 13 1 1 Support for New Platforms ZENworks 10 Configuration Management SP3 provides the following new features or enhancements Support for Windows Server 2008 R2 as a Primary Server Support for Windows 7 as a managed device NOTE Windows 7 is also supported as a managed ...

Page 10: ...found on a device associated with the user If multiple installations of the product are installed on multiple devices associated with the user a single license is consumed Two user based license models are supported Per User and Per Named User The Per User license model covers all users except those you specifically exclude excluded users Any user associated with a product installation consumes a ...

Page 11: ...ve multiple connections to each user source to provide failover 1 6 Content The following enhancements have been made for managing content Replicating specific content types to Satellites Includes throttle rates and duration settings Enhanced support for content replication schedules Enhanced bundle actions for better control while distributing bundle content to devices 1 7 Imaging Imaging in ZENw...

Page 12: ...in ZENworks Control Center You can deploy a patch to all non patched devices or choose specific devices folders or groups for patch deployment in the Deployment Wizard The Event schedule type in the Remediation Schedule page of the Deployment Wizard has been replaced with Now 1 10 Remote Management ZENworks 10 Configuration Management SP3 provides support for a remote management proxy on the follo...

Page 13: ...d virtual infrastructure This software appliance is built on the customized SUSE Linux Enterprise Server 10 SP2 SLES 10 SP2 and is preinstalled with ZENworks 10 Configuration Management SP3 Server and ZENworks 10 Configuration Management SP3 ZENworks Reporting Server For more information see the ZENworks 10 Configuration Management Appliance Deployment and Administration Reference ...

Page 14: ...14 ZENworks 10 Configuration Management Upgrade Guide novdocx en 7 January 2010 ...

Page 15: ...his section IMPORTANT Because the upgrade process uses different versions of ZENworks Configuration Management you must use different versions of the documentation to perform the upgrade Ensure that you follow directions in the appropriate version of each guide referenced below Perform the tasks in the following sections to upgrade to ZENworks 10 Configuration Management SP3 Section 2 1 Pre Upgrad...

Page 16: ...HOME share pmrboecleanup directory 5 Run the pmrboecleanup bat file Conditional Do not run the pmrboecleanup bat or pmrboecleanup sh file bundled with Update for ZENworks Configuration Management 10 1 1 on the Primary Server that has the Reporting Server installed If you run the file the Reporting Server is removed from the Primary Server To resolve this issue upgrade to Update for ZENworks Config...

Page 17: ...guration Management System Administration Reference 3 Use the ZENworks 10 1 installation media to upgrade all Primary Servers from 10 0 3 to 10 1 0 For more information on how to install ZENworks 10 Configuration Management SP1 10 1 0 see the Novell ZENworks 10 Configuration Management SP1 Installation Guide http www novell com documentation zcm10 pdfdoc zcm101 zip 4 Use System Update to upgrade t...

Page 18: ...agement from ZENworks Control Center To upgrade to 10 3 6a Conditional Update the Primary Server hosting the ZENworks internal database from 10 2 to 10 3 6b Update all other Primary Servers in the Management Zone from 10 2 to 10 3 order does not matter 6c Update managed devices from 10 2 to 10 3 For more information about System Update see ZENworks System Updates in the ZENworks 10 Configuration M...

Page 19: ...If you have an embedded or external Sybase database installed it is recommended to rebuild the database so that is runs on the updated version of the Sybase database engine For more information on how to rebuild the database see Rebuilding the Embedded or External Sybase Database in the ZENworks 10 Configuration Management System Administration Reference ...

Page 20: ...20 ZENworks 10 Configuration Management Upgrade Guide novdocx en 7 January 2010 ...

Page 21: ... 10 Configuration Management SP3 installation media to upgrade from version 10 1 x to SP3 You must follow the directions in this section Perform the tasks in the following sections to upgrade to ZENworks 10 Configuration Management SP3 Section 3 1 Understanding What the Upgrade Does Not Do on page 21 Section 3 2 Upgrading to ZENworks Configuration Management 10 3 on page 21 Section 3 3 Post Upgrad...

Page 22: ...ment SP3 10 3 update is cumulative meaning that you can upgrade Primary Servers and managed devices directly to version 10 3 from the following versions ZENworks 10 Configuration Management SP2 10 2 Update for ZENworks 10 Configuration Management 10 2 1 Update for ZENworks 10 Configuration Management 10 2 2 IMPORTANT Before applying version 10 3 you should remove the earlier updates for ZENworks 1...

Page 23: ...s Reporting Server is installed on the ZENworks 10 Configuration Management 10 1 Primary Server ZENworks Reporting Server ceases to work when you upgrade the server to ZENworks 10 Configuration Management SP3 You need to install a new instance of ZENworks Reporting Server either on the same Primary Server or on a different server Installing ZENworks Reporting Server on the Same Primary Server on p...

Page 24: ...Server see the Uninstalling ZENworks Reporting Server in the ZENworks 10 Configuration Management Reporting Server Installation Guide 3 3 4 Rebuilding the Embedded or External Sybase Database If you have an embedded or external Sybase database installed it is recommended to rebuild the database so that is runs on the updated version of the Sybase database engine For more information on how to rebu...

Page 25: ...anagement SP3 installation media to upgrade from version 10 2 x to SP3 You must follow the directions in this section Perform the tasks in the following sections to upgrade to ZENworks 10 Configuration Management SP3 Section 4 1 Upgrading to ZENworks Configuration Management 10 3 on page 25 Section 4 2 Post Upgrade Tasks on page 26 4 1 Upgrading to ZENworks Configuration Management 10 3 IMPORTANT ...

Page 26: ...ding ZENworks Reporting Server If you have ZENworks Reporting Server installed on ZENworks 10 Configuration Management 10 2 Primary Server then upgrading the Primary Server to ZENworks 10 Configuration Management SP3 10 3 automatically upgrades ZENworks Reporting Server However if you have ZENworks Reporting Server that was installed on ZENworks 10 Configuration Management 10 1 on your Primary Ser...

Page 27: ...ement SP3 and if WAIK was already uploaded prior to the upgrade you must upload WAIK winpe wim again after upgrading to ZENworks 10 Configuration Management SP2 For more information on how to upload WAIK see the ZENworks 10 Configuration Management Preboot Services and Imaging Reference 4 2 4 Installing Sysinfo If you upgrade the Primary Server from ZENworks 10 Configuration Management SP2 10 2 x ...

Page 28: ...nworks sysinfo directory 4 2 5 Rebuilding the Embedded or External Sybase Database If you have an embedded or external Sybase database installed it is recommended to rebuild the database so that is runs on the updated version of the Sybase database engine For more information on how to rebuild the database see Rebuilding the Embedded or External Sybase Database in the ZENworks 10 Configuration Man...

Page 29: ...l click Settings 5 In the Temporary Internet Files and History Settings window click View Objects 6 In the Downloaded Program Files window right click NFileUpload Class then click Remove On Firefox Perform the following steps 1 Click Tools Add ons 2 In the Add ons window click Novell ZENworks File Upload Extension 10 2 x then click Uninstall 3 Close the Firefox browser 4 Locate the Firefox_Install...

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Page 31: ...ment Upgrade Paths Quick Reference Figure B 1 Upgrading to ZENworks 10 Configuration Management SP3 SU SU SU SU SU SU SU SU SU SU SU SU SU SU SU SU ZCM 10 0 1 Legend SU System Update ZCM 10 0 2 ZCM 10 0 3 ZCM10 1 ZCM 10 1 1 or ZCM 10 1 1c ZCM 10 1 2 ZCM 10 1 3 ZCM 10 2 SU SU ZCM 10 3 ZCM 10 2 1 ZCM 10 2 2 ZCM 10 1 Installation Media ...

Page 32: ...32 ZENworks 10 Configuration Management Upgrade Guide novdocx en 7 January 2010 ...

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