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novatelwireless.com
Warranty Information
This warranty applies to (a) products sold directly by Novatel Wireless, unless a different warranty is specified in a
written agreement between Novatel Wireless and the purchaser; and (b) products sold to end users through a
distributor authorized by Novatel Wireless, but only where the authorized distributor does not provide a separate
warranty on such products, and Novatel Wireless has agreed to provide this warranty to such end users. If you
purchased the product from an authorized distributor, please check whether this warranty from Novatel Wireless,
or a separate warranty from the distributor, applies to your purchase. This warranty does not apply to any (i)
accessories or batteries for the products; or (ii) demonstration samples or prototypes of the products. Unless
otherwise provided in a written agreement between Novatel Wireless and the purchaser, all such accessories,
batteries, samples or prototypes are provided by Novatel Wireless AS IS without any warranty of any kind.
Novatel Wireless warrants to the original purchaser of the product from Novatel Wireless or its authorized
distributor (as applicable) that, for a period of one (1) year from the date of shipment of the product from Novatel
Wireless, the product hardware will be substantially free from defects in material or workmanship under normal
operation, and the product firmware will perform substantially in accordance with the product documentation
provided by Novatel Wireless. Novatel Wireless does not warrant that (a) the product hardware or firmware will
meet the purchaser's requirements; (b) the operation of the product hardware or firmware will be uninterrupted
or error- free; or (c) the product, when integrated in, or combined with, other products or software not supplied
by Novatel Wireless, will continue to perform substantially in accordance with the product documentation. This
limited warranty is for the benefit of the original purchaser, and is not transferable.
During the warranty period, Novatel Wireless, at its expense and in its sole discretion, will repair the product, or
replace the product with a corresponding or equivalent product, if it is determined to have a covered defect,
provided that the purchaser first notifies Novatel Wireless (directly or through its authorized distributor from
which the product was purchased) of any such defect, furnishes Novatel Wireless with a proof of purchase (if
required), requests and obtains a return merchandize authorization (RMA) number from Novatel Wireless, and
returns the product under that RMA to Novatel Wireless (or, at Novatel Wireless's option, to its authorized
distributor), with the shipping charges being prepaid by purchaser. If, upon reasonable examination of the
returned product, Novatel Wireless does not substantiate the defect claimed by purchaser, or determines that the
defect is not covered under this limited warranty, Novatel Wireless will not be required to repair or replace the
product, but may instead reship the product to the purchaser (or, at Novatel Wireless's option, to its authorized
distributor where the product can be made available to purchaser), in which case the purchaser shall be
responsible for paying Novatel Wireless's cost for reshipping the product to purchaser (or to Novatel Wireless's
authorized distributor), and Novatel Wireless's usual charges for unpacking, testing, and repacking the product
for reshipment to purchaser (or to Novatel Wireless's authorized distributor). Purchaser shall bear the risk of loss
or damage in transit to any product returned by purchaser to Novatel Wireless, or any returned product not
found to be defective or covered under this warranty, and reshipped by Novatel Wireless to purchaser (or to
Novatel Wireless's authorized distributor). In the event Novatel Wireless repairs or replaces a defective product
covered by this limited warranty, the repaired or replacement product will be covered under this limited warranty
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