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Overview
When properly installed, Ovation MC545/MC547 is a highly reliable product. Most problems are
caused by one of these issues.
•
System resources required by the modem are being used by other devices.
•
Network coverage is unavailable due to coverage area, an account problem, or a network
problem.
The following tips can help solve many common problems encountered while using the device.
First Steps
•
Make sure you are using the device in the correct geographic region.
•
Ensure that your network operator’s wireless coverage extends to your current location.
•
Ensure you have an active subscription plan from your network operator.
•
Re-starting your computer and your modem can resolve many issues.
IMPORTANT
Before contacting support, be sure to re-start your computer and re-insert the
device.
