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Getting Started

5

Minstrel S

TM

User Guide

Version 1

GU-90023058

Welcome

Welcome to the Minstrel S User Guide. This guide provides information on using the many com-

ponents and features of your Minstrel S

TM

Wireless Springboard

TM

Modem, including the follow-

ing:

•

General information about the Minstrel S modem and software

•

Instructions to help get you started with your Minstrel S so you can download web
pages and send email almost immediately

•

Detailed information about the software used to configure and control the opera-
tion of your Minstrel S

Caution

To satisfy FCC RF exposure compliance requirements for portable transmitting devices, the user
should generally maintain a separation distance of 4 cm between the person’s body, and the
device and its antenna. The hands and wrists have a higher exposure limit because they are
extremities, and the device should be used in a hand-held, hand-operated configuration only.

This device has been tested for compliance with a separation distance of 4 cm from a person's
body. The operating configurations of this device generally do not support normal transmissions
while it is carried in pockets or holsters next to a person’s body.

Technical Support

If you have any questions or comments about your Minstrel S, please contact the Novatel Wireless
Technical Support Team.

WWW:

www.novatelwireless.com/support/index.html

Email:

[email protected]

Phone: 1-888-888-9231

Fax:

1-888-812-2888

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Summary of Contents for Minstrel S

Page 1: ...1 Minstrel STM User Guide Version 1 GU 90023058...

Page 2: ...less such commitment is expressly given in a covering document The information herein is the exclusive property of Novatel Wireless Inc No part of this publication may be reproduced or transmitted in...

Page 3: ...2 Updating the Flash 23 Using File Mover 26 Configuring the Button 34 Setup Wizard 37 Introduction to Setup Wizard 38 Starting Setup Wizard 39 Select Provider 41 Configure Palm Device 44 Contact a Pro...

Page 4: ...Getting Started 4 Minstrel STM User Guide Version 1 GU 90023058 Getting Started...

Page 5: ...e transmitting devices the user should generally maintain a separation distance of 4 cm between the person s body and the device and its antenna The hands and wrists have a higher exposure limit becau...

Page 6: ...to communicate between your desktop PC and the Visor Modem application software for the Visor included with your Minstrel An account with a Wireless IP network service provider in your area Applicati...

Page 7: ...tton and a DC jack for powering the unit with the supplied AC adapter Information on the operation of the configurable button and status indicator LEDs are provided in the sections below Configurable...

Page 8: ...Message Waiting LED The LED labeled with the icon shown below is used to indicate the transfer of data and provide notification of waiting messages Color State Meaning Green Solid The Minstrel is reg...

Page 9: ...arging the Battery Color State Meaning Green Flashing The Minstrel is sending or receiving data Red Flashing The Minstrel has received a push message notification Push messag ing must be enabled for t...

Page 10: ...blished with a network provider you can use the Setup Wizard to enter and save the necessary settings to the Minstrel S modem and configure your Visor for use with the Minstrel S For more information...

Page 11: ...e Minstrel It will take approximately 3 hours to charge the battery from a zero charge state With sleep mode enabled the battery will provide power to the unit for many hours of web browsing Battery L...

Page 12: ...emory Therefore no software installation is neces sary to access the Internet using your Minstrel S Eudora AvantGo and JP Systems OneTouch are also included on a CD in order to provide you with the as...

Page 13: ...rel S you must first con nect the Minstrel to the Visor by following the directions below First remove the Visor s Springboard slot protector Then with the front of the Minstrel S facing the same dire...

Page 14: ...as explained in Connecting the Minstrel to the Visor The Modem Manager software will automatically start and a window will appear stating that the modem has not yet been initialized Tap Yes to launch...

Page 15: ...ired To register to the network once configuration has been completed simply insert your Minstrel S into the Springboard slot of your Visor The Modem Manager program will automatically run attempting...

Page 16: ...Working with the Minstrel S 16 Minstrel STM User Guide Version 1 GU 90023058 Working with the Minstrel S...

Page 17: ...necting to the Network To establish a connection or register to the Wireless IP network simply insert the Minstrel S into the Visor s expansion slot The Modem Manager will automatically launch and att...

Page 18: ...menu Closing the PPP session means that you cannot send and receive data across the Internet but because the modem is registered it can still communicate with the Wireless IP network including receivi...

Page 19: ...ou to quickly power on and power off your Minstrel S with the tap of a button Starting Power Switch To start the Power Switch utility tap the Applications icon and then the Power Switch icon The Power...

Page 20: ...58 If the antenna is not radiating power the Minstrel S is off Powering On the Minstrel S To power on the Minstrel S start the Power Switch utility and tap the Turn Modem On button As soon as the Mins...

Page 21: ...with the Minstrel S 21 Minstrel STM User Guide Version 1 GU 90023058 Powering Off the Minstrel S To de register and power off the Minstrel S start the Power Switch utility and tap the Turn Modem Off...

Page 22: ...d utility will guide you step by step through the configuration As before you will be required to select the network provider However the saved network addresses will be dis played and you will only n...

Page 23: ...om and will be in the form of a Minstrel S Updater prc file To update the software on the flash first install the Minstrel S Updater application on to your Visor as you would any other application and...

Page 24: ...into the expansion slot and then tap the Update Now button NOTE Do not remove the Minstrel S from the Visor s expansion slot while using the Updater utility Tap OK when asked if you wish to continue...

Page 25: ...to the flash Once the update is complete reset your Visor by tapping the Reset button when the window below appears NOTE If the software currently installed on the Minstrel S is a more recent version...

Page 26: ...strel S This application allows you to delete items from the memory of either device or move items between the two devices Starting File Mover To start this application tap the Applications icon and t...

Page 27: ...contents controls whether applications data or both are dis played Tap the Sort button to change the way the memory contents are displayed The Sort Options window will open allowing you to change the...

Page 28: ...opy items from the Visor s RAM to the Minstrel S s flash start File Mover and then tap the Internal box in the top right hand corner of the screen if it is not already selected Tap the check box besid...

Page 29: ...90023058 Tap OK when asked to confirm that you wish to either move or copy the items The following screen will appear showing the status as the items are being moved or copied NOTE Do not remove the...

Page 30: ...S To move data or applications from the Minstrel s flash to the Visor s RAM start the File Mover pro gram and select the Minstrel S box in the top right hand corner Tap the check box beside the item s...

Page 31: ...90023058 Tap OK when asked to confirm that you wish to either move or copy the items The following screen will appear showing the status as the items are being moved or copied NOTE Do not remove the...

Page 32: ...ems from the Minstrel S To delete items from the Minstrel S s flash start the File Mover application and select the Minstrel S box in the top right hand corner Tap the check box beside the item s you...

Page 33: ...Version 1 GU 90023058 Tap OK when asked to confirm that you wish to delete the items The following screen will appear showing the status as the items are being deleted NOTE Do not remove the Minstrel...

Page 34: ...a web browsing application Then to access web pages you will only need to insert your Minstrel S into the expansion slot and then press the button Your Minstrel S will automatically register to the W...

Page 35: ...el S 35 Minstrel STM User Guide Version 1 GU 90023058 Then tap HotSync Tap to open the pick list to the right of the Modem icon Select the application you would like to have launched when the button i...

Page 36: ...uide Version 1 GU 90023058 Once you have selected the application to launch and it is listed to the right of the Modem icon tap the OK button The next time you press the button on the Minstrel S the a...

Page 37: ...Setup Wizard 37 Minstrel STM User Guide Version 1 GU 90023058 Setup Wizard...

Page 38: ...nce the required properties have been set the software saves the configura tion to the modem Setup Wizard also helps you to configure your Visor to work with the Minstrel S Navigating Setup Wizard To...

Page 39: ...t the Minstrel S into the Springboard expansion slot of your Visor to automatically start Modem Manager If the Minstrel S is already inserted tap the Applications icon and then the Minstrel icon to st...

Page 40: ...l not appear and therefore you must select Setup Wizard from the Minstrel menu to start the Setup Wizard utility The following screen will appear when Setup Wizard has been started giving information...

Page 41: ...h a Wireless IP network provider is required The Network Provider screen contains a single pick list for you to select the network provider you would like to use For information on service availabilit...

Page 42: ...t tap the downward pointing arrow or press the bottom scroll button Tap the name of the network provider you wish to use If you would like to use a network provider not shown on the list select Other...

Page 43: ...sion 1 GU 90023058 NOTE If you do not know the SPI of the network provider enter 0 After you have entered the SPI tap the Done button Once the correct network provider appears on the Network Provider...

Page 44: ...ur Visor to communicate properly with your Minstrel S certain Network Preferences settings must be configured The Configure Palm Device screen allows you to easily configure these settings To set the...

Page 45: ...tep in the setup If you do not wish to change your Network Preferences from their current settings tap the Next button to advance to the next step in the Minstrel S setup If the modem is not already p...

Page 46: ...EID of your Minstrel S are shown on the Contact a Provider screen To set up a Wireless IP service account contact the provider you have chosen using the phone number shown after the provider s name in...

Page 47: ...User Guide Version 1 GU 90023058 If you wish to change the network provider tap the Back button until you reach the Network Provider screen and then select another provider as explained in the sectio...

Page 48: ...instrel S you must enter the network addresses supplied by your net work provider in the Settings screen To enter the IP address tap to select the first segment of the IP Address field Delete the sele...

Page 49: ...second third and fourth segments of the IP Address field Enter the primary and secondary DNS addresses in the same way in the Primary DNS and Sec ondary DNS fields respectively Once the network addre...

Page 50: ...ide Version 1 GU 90023058 Confirm Settings The Confirm Settings screen shows the network addresses entered in the previous step If the addresses are incorrect tap Back to change the addresses If the a...

Page 51: ...Setup Wizard 51 Minstrel STM User Guide Version 1 GU 90023058 The software will save the settings and power down the modem before moving on to the next step...

Page 52: ...n is testing the network registration Because it may take some time for your network provider to activate your Wireless IP account you may need to wait before advancing to the next step Your network p...

Page 53: ...Setup Wizard 53 Minstrel STM User Guide Version 1 GU 90023058 If it will take some time to activate your account wait the specified time and then tap the Next button to advance...

Page 54: ...contains three check boxes which indicate the status as the network registration is tested When you first advance to this step the modem will attempt to connect to the Wireless IP network showing the...

Page 55: ...ully registered to the net work Once the modem has registered tap Next to advance to the next step If the modem is not able to register you may need to contact your network provider to verify the addr...

Page 56: ...cessful The Successful screen confirms that your Minstrel S has been successfully configured and pro vides information about third party applications Tap Done to close the Setup Wizard utility and ret...

Page 57: ...Modem Manager 57 Minstrel STM User Guide Version 1 GU 90023058 Modem Manager...

Page 58: ...een is the main interface used in the Modem Manager software Tapping the Menu icon when you are in this screen opens the Modem Manager menu bar As described in the sections below this menu bar provide...

Page 59: ...the Minstrel S Command Action Disconnect The active PPP session is closed If the Auto Power Off feature is disabled the modem will stay registered to the Wireless IP network Shutdown The modem de regi...

Page 60: ...elp menu and the action that occurs when the command is selected Command Action Config The Config screen is opened Status The Advanced Status screen is opened Push Config The Push Message Configuratio...

Page 61: ...oard expansion slot simply insert the Min strel S and the Modem Manager software will start automatically connecting you to the Wireless IP network If your Minstrel S is already attached to the Visor...

Page 62: ...will begin establishing a connection to a Wireless IP network pro vider by initializing the modem Then the modem will attempt to find an available Wireless IP network provider Once the modem finds a W...

Page 63: ...e Minstrel has already been configured once a connection to the network provider has been established the Minstrel screen will appear showing the status of the connection If the Minstrel has not previ...

Page 64: ...User Guide Version 1 GU 90023058 If you tap No the following message will appear informing you that you will not be able to register because the modem is not configured Tap OK to close the window and...

Page 65: ...modem has found a cellular signal CDPD Service Detected When the box is checked it indicates the pres ence of Wireless IP service which the modem can use This may not necessarily be the service pro vi...

Page 66: ...hows the number of the Wireless IP channel which you are currently using to send and receive data Each channel number repre sents a range of frequencies If the unit is not reg istered or is searching...

Page 67: ...m of the screen when the modem is not connected to network When this button is tapped the modem will attempt to register to the Wireless IP network Shutdown Button When the modem is connected to the n...

Page 68: ...icon you can open the Modem Manager menu bar when the Minstrel screen is active This menu bar provides access to various commands used to control and config ure the modem For more information about t...

Page 69: ...uration To change any of the configuration settings tap on the text box or pick list for that field For more information on each of the fields and their associated settings refer to the Fields section...

Page 70: ...field to open the IP Address Entry window In this window you can directly edit the IP address as you would normal text Primary DNS The Primary DNS text field shows the current primary DNS address for...

Page 71: ...ntry window In this window you can directly edit the secondary DNS address as you would normal text Auto Power Off The Auto Power Off field shows whether the Auto Power Off feature of the Minstrel S i...

Page 72: ...what side of the Wireless IP network your Minstrel S is con figured to use Each area of the Wireless IP network has an A side and a B side with a single net work provider assigned to each side The si...

Page 73: ...ap the text field to open the Service Group Entry window You can directly edit any of these values as you would normal text Service ID Pref Some network providers have set up roaming agreements simila...

Page 74: ...is automatically updated by information provided by the Wireless IP network but if you wish to change the channels in the Channel Hot List field tap the Details box to open the Chan nel Hot List wind...

Page 75: ...settings shown in the Config screen back to their factory defaults NOTE Using this button will change fields that are vital to maintaining registration including the network addresses If you use this...

Page 76: ...ave button to save any changes you have made to the settings The settings will be saved and the modem will power off and then on again to ensure the changes take effect Done Button Tap the Done button...

Page 77: ...led Status The Detailed Status screen shows more detailed status information about the network connection and the modem Opening the Detailed Status Screen To access this screen tap the Menu icon when...

Page 78: ...ion that the Minstrel is currently using FBLER This field represents the rate of errors in data transmission from the Wireless IP network to your Minstrel S as a percent age of the data transferred RB...

Page 79: ...red before this point TEI This field indicates the Temporary Equipment Identifier that has been assigned to your Minstrel S by the Wireless IP network As you move into different service areas the TEI...

Page 80: ...Modem Manager 80 Minstrel STM User Guide Version 1 GU 90023058 Controls Done Button Tap the Done button to close the Detailed Status screen and return to the Minstrel screen...

Page 81: ...u to enable or disable the push message fea ture of the Minstrel S Push messaging allows you to receive notification of messages even when a PPP session is not active Opening the Push Message Configur...

Page 82: ...ontrols To enable push messaging tap the Enabled box To disable push messaging tap the Disabled box The new setting will automatically be saved to the modem as soon as the box is tapped In order to sa...

Page 83: ...Modem Manager 83 Minstrel STM User Guide Version 1 GU 90023058 To close the Push Message Configuration screen and return to the Minstrel screen tap the Done button...

Page 84: ...your Minstrel using the AT command set AT commands are commands used to control various types of modems Wireless IP modems have their own set of AT commands which contains some of the commands used by...

Page 85: ...ser Guide Version 1 GU 90023058 Controls OnLine Button Tap the OnLine button to open communications with the Minstrel S OffLine Button Tap the OffLine button to close communications between the termin...

Page 86: ...open the pick list and tap to select the command It will automatically be sent to the Minstrel S Command Entry Line At the bottom of the Terminal screen right above the OnLine OffLine and Done buttons...

Page 87: ...el STM User Guide Version 1 GU 90023058 Send Button Tap the Send button to send any commands entered on the Command Entry Line to the Minstrel S Clear Button Tap the Clear button to clear any text fro...

Page 88: ...p corner of the Terminal screen there is a pick list that allows you to select the baud rate to be used between the Minstrel S and the terminal emulator The Minstrel S is set to communi cate at 19200...

Page 89: ...ersion 1 GU 90023058 Ping The Ping screen enables you to ping another IP address to see if it is accessible Opening the Ping Screen To open this screen tap the Menu icon when the Minstrel screen is op...

Page 90: ...this value can be edited by tapping on the dotted line and changing the text on that line Size The Size field displays the size of the packet you wish to send to the chosen IP address This value can b...

Page 91: ...User Guide Version 1 GU 90023058 Controls Send Button Once the IP address and size are entered tap the Send button to ping the address Done Button Tap the Done button to close the Ping screen and retu...

Page 92: ...Glossary 92 Minstrel STM User Guide Version 1 GU 90023058 Glossary...

Page 93: ...assigned a number de registration De registration involves disconnecting and closing the communication path being used on the CDPD network When the modem is de registered it can no longer send or rec...

Page 94: ...to Point Protocol is a method of connecting a device to the Internet In order for the Minstrel S to send and receive information across the Internet a PPP session must first be established A session...

Page 95: ...arrier or service provider is assigned to each side How these sides are used is dic tated by the setting of the Network Provider field in the Config screen Note that the side associated with a selecte...

Page 96: ...dentifier is a unique identifier for a group of network pro viders that have agreed to provider service over a large geographic area comprising of many SPNIs Wireless IP Wireless IP is a group of wire...

Page 97: ...Index 97 Minstrel STM User Guide Version 1 GU 90023058 Index...

Page 98: ...eld 79 baud rate 88 button 7 configuring 34 C CDPD definition 93 CDPD field 78 CDPD Service Detected field 65 CellID field 78 Cellular Signal Present field 65 Chan field 78 changing the channels in th...

Page 99: ...trel to the Visor 13 connecting to the Internet 15 network 17 contacting a network provider 46 copying items from the Minstrel S 30 to the Minstrel S 28 customer support 5 D data LED 8 DC jack 7 11 de...

Page 100: ...d 78 File Mover 26 starting 26 flash memory 23 26 copying items 28 30 definition 93 deleting items 32 moving items 28 30 viewing contents 26 G getting started 4 H Help menu 60 Hot List Operation field...

Page 101: ...vigating 58 starting 61 modem overview 7 Modem Ready Registered field 65 moving items from the Minstrel S 30 to the Minstrel S 28 N navigating Modem Manager 58 Setup Wizard 38 network connection 17 Ne...

Page 102: ...ering on the Minstrel S 20 PPP session closing 18 59 definition 94 Preferences panel 34 primary DNS address 48 50 definition 94 Primary DNS field 70 Push Config command 60 Push Message Configuration s...

Page 103: ...s confirming 50 entering 48 Setup Wizard 10 14 22 37 exiting 38 introduction 38 navigating 38 starting 39 59 Shutdown button 67 Shutdown command 59 Side field 78 sides network 72 definition 95 Size fi...

Page 104: ...95 Terminal screen 84 Clear button 87 Cmd pick list 86 Done button 88 OffLine button 85 OnLine button 85 Send button 87 U updating the flash 23 V version hardware 60 software 60 Visor 6 13 configuring...

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