Trouble Shooting Guide
PROBLEMCAUSE
CORRECTION
1. Filter bleeds taste and odor or
Bypass valve is open
Close bypass valve.
sediment
Electrical service to unit has been
Assure permanent electrical service (check fuse,
interrupted
plug or switch).
Defective or stripped media bed
Replace media.
Quality of water has worsened
Have water sample analyzed to determine any
change.
Filter capacity too small
Replace with larger unit or add another filter.
Filter not backwashing enough
Be sure control is not clogged or drain line
restricted. Be sure water pressure has not
dropped and that pump has sufficient capacity.
Excessive water usage
Increase frequency of regeneration. Make sure
there are no leaks in toilets or sinks.
Tabs on skipper wheel not out
Push as many tabs to the outside of the skipper
wheel as necessary to provide adequate frequency
of regeneration.
2. Filter fails to regenerate
Electrical service to unit has been
Assure permanent electrical service (check fuse,
interrupted
plug or switch).
Timer is defective
Replace timer.
Power failure
Reset time of day.
Broken cogs on the 24 hour gear
Replace 24 hour gear.
Timer motor does not run
Replace defective motor.
3. Filter regenerates every day
Faulty gear train
Check the mechanical linkage on the timer control
to eliminate possible binding in the gear train.
4. Loss of water pressure
Iron or turbidity build-up in filter
Clean control and treat bed with Pro-Rust Out.
Increase frequency of regeneration.
Filter not regenerating often enough
Increase frequency of regeneration.
Not enough water volume or pressure
Correct water supply problem.
to backwash properly
5. Loss of media through drain line
Air in water system
Assure that well system has proper air eliminator
control. Check for dry well condition.
Backwash rate too fast
Check drain flow control for proper flow rate.
6. Drain flows continuously
Foreign material in control
Remove piston assembly and inspect bore,
remove foreign material and check control in
various regeneration positions.
Timer motor stopped or jammed
Replace timer motor.
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