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For more info visit www.norvadosupport.com.

NAME & GREETINGS

1. Your 

name

. You are prompted to record your name to be used by our service for system generated    

    announcements. When someone calls your house, or when you log into your voicemail, your recorded   
    name is announced. Also, when you leave a message for another person that has Call Manager, your    

    recorded name is played prior to the message. 

2. Your

 greeting

. You are prompted to record a custom greeting or choose from system-generated 

    greetings. This is what you record to tell callers you cannot take their call right now, please leave a 

    message. 

3. Please make sure you have recorded these items correctly, as we have had some customers get them   
    reversed. To change your name recording, first login to your mailbox. Select 

3

 (work with Greetings  

 

    Menu), 

3

 again (system-generated greetings and name recording), and then

 2

 and follow the 

    instructions. You can also change your greetings under the 

Work With Greetings

 menu, select 

on the  

    Main Menu. 

Summary of Contents for SmartLink

Page 1: ...VOICEMAIL QUICK GUIDE...

Page 2: ...ge waiting your phone will display a solid red light on the top of the phone FROM YOUR OWN PHONE 1 Dial 318 or press the Voicemail Messages button 2 Enter your voicemail PIN followed by 3 If you have...

Page 3: ...TO A MESSAGE DIALING THE ORIGINATOR When listening to a message call the person back by pressing 4 and selecting option 1 This capability will not work if the voicemail system was not able to identif...

Page 4: ...ord an introduction After the tone record your introductory message and press when nished Press to send or press 1 for delivery options followed by to send Delivery options include the following For m...

Page 5: ...ith greetings Mailbox settings Access deleted messages Log on as a different user Help Return to main menu Exit voicemail system Increase volume Slow playback Pause playback at other times pauses acti...

Page 6: ...o the next message immediately Press the key to skip the rest of what the Message Center is saying KEY Used to skip back a section When entering a telephone number or pin number pressing the key cance...

Page 7: ...to a message Press 5 to forward a message Press 2 from the Main Menu to send a message If you press 2 you can record a new message and send it to another subscriber s mailbox The next time they check...

Page 8: ...Your greeting You are prompted to record a custom greeting or choose from system generated greetings This is what you record to tell callers you cannot take their call right now please leave a messag...

Page 9: ...FORWARD VOICEMAILS TO EMAIL...

Page 10: ...Log in to your MyPhone Portal 1 Click Message Settings 2 Check the box for Forward messages and faxes as emails and click on add an email address For more info visit www norvadosupport com...

Page 11: ...ges and faxes forwarded to 4 Verify that the email address is correct check the appropriate boxes and click Apply Tip Messages and faxes can be forwarded to multiple email addresses After following th...

Page 12: ......

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