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Dial *318 rather than (715) XXX-9000 to access the voicemail system. 
 

TO HEAR HELPFUL HINTS WHILE IN YOUR MAILBOX, PRESS ‘0’:

- Helpful Hints are divided into topics. 
- If you press the 

key, you can skip the Hints you’re already familiar with. 

- Leave Hints at any time by pressing the 

*

 key. 

- Replay Hints from the start at any time by pressing 

1

# KEY: 

- Used from telling the Message Center than you have finished entering a number. 
- When you are not entering a number, the # key lets you skip ahead to the next task. 
- If you presss the # key while listening to messages you will skip to the next message 

immediately. 

- Press the 

key to skip the rest of what the Message Center is saying. 

* KEY: 

- Used to skip back a section. 
- When entering a telephone number or pin number, pressing the 

key cancels the input and  

    

 

   prompts you to start again. 

- When adding addresses to a message the

 * 

key removes the last address or cancels sending the 

   message once there are no addresses remaining. From the Options Menu the  

key takes you back a    

   step to the previous menu. 

Note:

 When listening to a message pressing the 

*

 key will take you back to the main menu 

and not to the 

previous message. Pressing the

 *

 key at the Main Menu will end your call. The Message Center will then 

thank you for using the service and your call will end. 

For more info visit www.norvadosupport.com.

Summary of Contents for SmartLink

Page 1: ...VOICEMAIL QUICK GUIDE...

Page 2: ...ge waiting your phone will display a solid red light on the top of the phone FROM YOUR OWN PHONE 1 Dial 318 or press the Voicemail Messages button 2 Enter your voicemail PIN followed by 3 If you have...

Page 3: ...TO A MESSAGE DIALING THE ORIGINATOR When listening to a message call the person back by pressing 4 and selecting option 1 This capability will not work if the voicemail system was not able to identif...

Page 4: ...ord an introduction After the tone record your introductory message and press when nished Press to send or press 1 for delivery options followed by to send Delivery options include the following For m...

Page 5: ...ith greetings Mailbox settings Access deleted messages Log on as a different user Help Return to main menu Exit voicemail system Increase volume Slow playback Pause playback at other times pauses acti...

Page 6: ...o the next message immediately Press the key to skip the rest of what the Message Center is saying KEY Used to skip back a section When entering a telephone number or pin number pressing the key cance...

Page 7: ...to a message Press 5 to forward a message Press 2 from the Main Menu to send a message If you press 2 you can record a new message and send it to another subscriber s mailbox The next time they check...

Page 8: ...Your greeting You are prompted to record a custom greeting or choose from system generated greetings This is what you record to tell callers you cannot take their call right now please leave a messag...

Page 9: ...FORWARD VOICEMAILS TO EMAIL...

Page 10: ...Log in to your MyPhone Portal 1 Click Message Settings 2 Check the box for Forward messages and faxes as emails and click on add an email address For more info visit www norvadosupport com...

Page 11: ...ges and faxes forwarded to 4 Verify that the email address is correct check the appropriate boxes and click Apply Tip Messages and faxes can be forwarded to multiple email addresses After following th...

Page 12: ......

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