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FEATURES FOR LISTENING TO MESSAGES:

- Press 

7 7 

during message playback to skip back 5 seconds. 

- Press 

9 9

 during message playback to skip ahead 5 seconds. 

- Press 

1 1

 to jump back to previous message. 

PLAYBACK VOLUME: 

- Pressing the 

key while a message is playing allows you to increase the volume. Each time you press    

   the 

6

 key, it increases the volume a little. 

PLAYBACK SPEED: 

- Press the 

7

 key while a message is playing to decrease playback speed. 

- Press 

9

 during message playback to increase playback speed

Auto Play Option 

allows you to go directly to listening to your messages as soon as you access your 

mailbox instead of being provided an 

Options Menu

 and then having to select from the menu. This option 

can be found in the Mailbox Settings menu. 

REPLYING, FORWARDING, AND SENDING MESSAGES: 

- Press 

1

 to reply to a message. 

- Press 

5

 to forward a message. 

Press

 2 

from the 

Main Menu

 to send a message. If you press 

2

 you can record a new message and send 

it to another subscriber’s mailbox. The next time they check voicemail they will hear your message. This 
is helpful when you need to send someone a message but don’t want to disturb them by ringing their 
phone. When you receive this type of message, you can simply press 4 to reply to it. Another subscriber 
could press 2 to send you a message and you could press 4 to record a message right back to them. 

If you’d like to share one of your messages with a friend or co-worker who also has voice

mail, you can 

press 

5

 to forward a copy of the message. When you press 

5

 the voice tutuorial will ask you for the phone 

number of the subscriber that you’d like to send it to and then will let you record an introduction to it. The 
other subscriber will hear your introduction followed by the message that you’ve copied to them. 

For more info visit www.norvadosupport.com.

Summary of Contents for SmartLink

Page 1: ...VOICEMAIL QUICK GUIDE...

Page 2: ...ge waiting your phone will display a solid red light on the top of the phone FROM YOUR OWN PHONE 1 Dial 318 or press the Voicemail Messages button 2 Enter your voicemail PIN followed by 3 If you have...

Page 3: ...TO A MESSAGE DIALING THE ORIGINATOR When listening to a message call the person back by pressing 4 and selecting option 1 This capability will not work if the voicemail system was not able to identif...

Page 4: ...ord an introduction After the tone record your introductory message and press when nished Press to send or press 1 for delivery options followed by to send Delivery options include the following For m...

Page 5: ...ith greetings Mailbox settings Access deleted messages Log on as a different user Help Return to main menu Exit voicemail system Increase volume Slow playback Pause playback at other times pauses acti...

Page 6: ...o the next message immediately Press the key to skip the rest of what the Message Center is saying KEY Used to skip back a section When entering a telephone number or pin number pressing the key cance...

Page 7: ...to a message Press 5 to forward a message Press 2 from the Main Menu to send a message If you press 2 you can record a new message and send it to another subscriber s mailbox The next time they check...

Page 8: ...Your greeting You are prompted to record a custom greeting or choose from system generated greetings This is what you record to tell callers you cannot take their call right now please leave a messag...

Page 9: ...FORWARD VOICEMAILS TO EMAIL...

Page 10: ...Log in to your MyPhone Portal 1 Click Message Settings 2 Check the box for Forward messages and faxes as emails and click on add an email address For more info visit www norvadosupport com...

Page 11: ...ges and faxes forwarded to 4 Verify that the email address is correct check the appropriate boxes and click Apply Tip Messages and faxes can be forwarded to multiple email addresses After following th...

Page 12: ......

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