Tap Line key to toggle between calls.
New call window flashes. Tap to view icons for new call.
(Answer, forward, silence and reject).
Tap Answer icon to answer second call and place
first call on hold.
Tap to send the second call to voicemail.
Tap to end the first call. Second call continues to ring.
MANAGE MULTIPLE CALLS
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PLACE A SECOND CALL: Tap the LINE KEY on display, first call automatically holds, enter number.
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ANSWER A SECOND CALL: Hear Call Waiting Tone, second call flashes on display (see below).
Tap LINE KEY or ANSWER on display (first call automatically holds).
You are connected to second call.
Tap the flashing new call window to see call icons (answer, forward, silence and reject) for second call.
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TOGGLE BETWEEN CALLS: Tap the LINE KEY. This toggles the calls on the screen.
Tap the applicable key. (ie: RESUME to take the call off hold).
Need support? Connect with us at
or
Dial
4357 (HELP)
or
315-671-6262
to speak to a Northland Training Representative
CALL CONTROLS IN A VIDEO CALL
When in a video call, if you don’t see the call controls, tap BACK.
Call controls appear at the bottom of the video.
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Tap TRANSFER to send the call to another extension.
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Tap HOLD to place the call on hold.
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Tap CONFERENCE to add another person to the call.
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Tap END CALL to end the call.
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Tap FULL SCREEN to view the video call in full screen.
on page 11 for more information.
