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Tap Line key to toggle between calls.
New call window flashes.  Tap to view icons for new call.  
(Answer, forward, silence and reject).

Tap Answer icon to answer second call and place 
first call on hold.

Tap to send the second call to voicemail.

Tap to end the first call.  Second call continues to ring.

MANAGE MULTIPLE CALLS

+

 PLACE A SECOND CALL: Tap the LINE KEY on display, first call automatically holds, enter number.

+

 

ANSWER A SECOND CALL: Hear Call Waiting Tone, second call flashes on display (see below). 

   Tap LINE KEY or ANSWER on display (first call automatically holds).

  

You are connected to second call.

 

   

Tap the flashing new call window to see call icons (answer, forward, silence and reject) for second call.

+

 TOGGLE BETWEEN CALLS:  Tap the LINE KEY.  This toggles the calls on the screen.  

  

 Tap the applicable key.  (ie:  RESUME to take the call off hold).

9

Need support? Connect with us at 

www.northland.net/support

 

or 

Dial 

4357 (HELP)

 or 

315-671-6262

 to speak to a Northland Training Representative

CALL CONTROLS IN A VIDEO CALL

When in a video call, if you don’t see the call controls, tap BACK.

Call controls appear at the bottom of the video.

+

 Tap TRANSFER to send the call to another extension.

+

 Tap HOLD to place the call on hold.

+

 Tap CONFERENCE to add another person to the call.

+

 Tap END CALL to end the call.

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 Tap FULL SCREEN to view the video call in full screen.

See 

Navigating A Connected Call 

on page 11 for more information.

Summary of Contents for YEALINK CAM50

Page 1: ...YEALINK T58A SIP PHONE WITH CAM50 USB CAMERA PHONE VOICEMAIL CAMERA USER MANUAL...

Page 2: ...GING CALL PICK UP DO NOT DISTURB CALL FORWARD HOT DESK CUSTOMIZE YOUR PHONE ADD BUSY LAMP KEYS SPEED DIAL KEYS KEY EVENTS FEATURES RINGS AND INDICATORS INTERNAL AND EXTERNAL RINGS ADJUST RING VOLUME S...

Page 3: ...Northland Training Representative INSTALLING YOUR YEALINK T58A PHONE BACK OF THE PHONE USB Ports Two USB ports one on the top of the phone for optional USB camera or other USB devices and one on the b...

Page 4: ...The phone is ringing There are new voicemail messages The phone entered power saver mode 7 TRANSFER KEY Transfers a call to another party Internal or External 8 HOLD KEY Places an active call on an ex...

Page 5: ...creen Auto Answer Tap to enter the Auto Answer setting screen Silent Tap to turn Silent on off Silences sounds such as ring tones Bluetooth Tap to turn Bluetooth on off Long tap to enter the Bluetooth...

Page 6: ...ayed on the left of the status bar If there is no account registered on the IP phone this field will display NO SERVICE 2 Phone Dialer Tap to enter the dial screen 3 Directory Tap to enter the Directo...

Page 7: ...ys Previous Screen Tap to return to the previous screen Idle Screen Tap to return to the idle screen Recent Applications Tap to view and manage a list of recent applications 7 Screen Indicator Indicat...

Page 8: ...ccesses the video voice mails or leave video voice mails Video only available with optional camera 4 Email Used to send and receive emails 5 Calendar This application is used to manage and arrange you...

Page 9: ...G MENUS FIELDS You can use different gestures on the touch screen to perform various operations Gesture Action Tap Touch an item on the screen and then lift your finger Long Tap Touch an item for abou...

Page 10: ...or tap ANSWER TO QUIET A RINGING CALL Tap SILENCE TO SEND RINGING CALL TO VOICEMAIL Tap REJECT TO FORWARD TO ANOTHER SUBSCRIBER Tap FORWARD enter the extension number and tap FORWARD again 8 Need supp...

Page 11: ...flashing new call window to see call icons answer forward silence and reject for second call TOGGLE BETWEEN CALLS Tap the LINE KEY This toggles the calls on the screen Tap the applicable key ie RESUME...

Page 12: ...hether you are logged in or out of the group See below Your current state appears at the top of the screen Tap MY STATUS to change your state if you use States or reason codes as part of an ACD Group...

Page 13: ...RESUME PRIVACY Lift the Handset or Press the HEADSET Key Need support Connect with us at www northland net support or Dial 4357 HELP or 315 671 6262 to speak to a Northland Training Representative IN...

Page 14: ...NOTE Depending on your system there are limitations to how many parties can be added Tap SPLIT to speak to one party privately This places all parties on hold Select the party you wish to speak privat...

Page 15: ...view the call lists Scroll through the list to find the number Tap the number you wish to call Tap VIDEO CALL or AUDIO CALL TO REDIAL THE LAST CALL YOU PLACED Press the REDIAL Key twice REDIAL CALL H...

Page 16: ...Password When the phone comes back up you will be logged in Use this Icon to log out of the phone HOT DESK Allows you to log in out of other telephones within your business group DO NOT DISTURB DND S...

Page 17: ...l INTERNAL Single ring repeated ADJUST RING VOLUME You can adjust the volume while phone is ringing or idle Leave handset in place Press the PLUS MINUS VOLUME CONTROL Key to adjust the ring volume whe...

Page 18: ...omatically after a delay when handset is lifted Anonymous Reject anonymous calls on off Off is the default Auto Redial When set to ON will redial to a busy number DND Stops all tones and ringing to yo...

Page 19: ...land net support or Dial 4357 HELP or 315 671 6262 to speak to a Northland Training Representative STATUS INDICATORS STATUS BAR ICONS 17 The icons in the Status Bar help you easily get the current pho...

Page 20: ...ures are shown in the chart below ICON INDICATORS ASSOCIATED WITH A LINE CAMERA LED INDICATORS LED STATUS DESCRIPTION Solid Green The phone is powered on and the camera is properly connected The camer...

Page 21: ...into the phone and the lens cover is open Red camera light is on Swipe to the second idle screen Tap to launch the camera Tap to start a video Tap to stop the video NOTE You can swipe left to view al...

Page 22: ...from your office or phone for meetings vacation etc You can turn off message acceptance when using the extended absence greeting System will remind you extended absence greeting is playing SYSTEM GEN...

Page 23: ...ow Previous Screen Play More Message Options Option Send Mark as new Add to Contact Add to Metaswitch Contact Delete Tap SEND to call the number displayed in the message Tap MARK AS NEW to keep the me...

Page 24: ...gs Press 3 to work with Security change the pin set fast login or set skip pin Press 5 to work with Notifications message waiting indicator email notifications and phone notifications Press 6 for Addi...

Page 25: ...onal name for the account and tap NEXT SET UP AN OFFICE 365 EMAIL ACCOUNT WITH MULTI FACTOR AUTHENTICATION MFA When using MFA you must create an APP PASSWORD before setting up the account on your phon...

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