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Chapter 9 Registering Nortel 20XX and 11XX IP telephones
65
BCM 4.0 Telephony Device Installation Guide
After you have entered all the configuration information, the telephone attempts to connect to the
system. The message
Locating Server
appears on the display. If the connection is successful,
the message changes to
Connecting to Server
after about 15 seconds. Initialization can take
several minutes. Do not disturb the telephone during this time.
When the telephone connects to the server and is ready to use, the display shows the time and date.
As well, the six keys at the top of the display are labelled.
If you experience problems with IP telephone registration, refer to the section:
Notes:
•
If the DN record is not configured yet, as is the case with auto-assigned DNs, you can only
place local calls until other lines are assigned in the DN record.
•
If the telephone has not been registered before, you receive a
New Set
message. Enter the
information, as prompted. Refer to
“Registering the telephone to the system” on page 62
Troubleshooting IP telephones
If the system is not properly configured, several messages can appear.
Programming note:
To display the configuration information for a telephone connected to the
system:
•
If the telephone is engaged, press the
key, followed by the
key.
Table 8
IP telephony display messages
Message
Description/Solution
SERVER: NO PORTS LEFT
The system has run out of ports. This message remains on the display until a
port becomes available and the telephone is powered down and then up. To
obtain more ports, you can install additional VoIP keycodes.
Invalid Server Address
The S1 is incorrectly configured with the IP address of a system network
adapter other than the published IP address.
IP Address conflict
The telephone detected that a device on the network is currently using the
IP address allocated to the telephone.
Registration Disabled
The Registration on the system is set to OFF.
SERVER UNREACHABLE.
RESTARTING . . .
Check that you have entered the correct Netmask and gateway IP addresses.
If the settings are correct, contact your system administrator.
NEW SET
The telephone has not been connected to the system before, and must be
registered.
Summary of Contents for N0060609
Page 4: ...4 Task List N0060609 0 3 N0060609 0 3 ...
Page 8: ...8 Contents N0060609 0 3 N0060609 0 3 ...
Page 16: ...16 Chapter 1 Getting started with BCM N0060609 0 3 N0060609 0 3 ...
Page 22: ...22 Chapter 3 Installing an analog station media bay module ASM N0060609 0 3 N0060609 0 3 ...
Page 28: ...28 Chapter 4 Installing the analog terminal adapter N0060609 0 3 N0060609 0 3 ...
Page 36: ...36 Chapter 5 Using an analog telephone N0060609 0 3 N0060609 0 3 ...
Page 46: ...46 Chapter 6 Telephone button icons N0060609 0 3 N0060609 0 3 ...
Page 54: ...54 Chapter 7 ISDN N0060609 0 3 N0060609 0 3 ...
Page 60: ...60 Chapter 8 IP telephony N0060609 0 3 N0060609 0 3 ...
Page 68: ...68 Chapter 9 Registering Nortel 20XX and 11XX IP telephones N0060609 0 3 N0060609 0 3 ...
Page 72: ...72 Chapter 10 Relocating telephones N0060609 0 3 N0060609 0 3 ...
Page 78: ...78 Appendix C DTM wiring chart N0060609 0 3 N0060609 0 3 ...
Page 84: ...Index 84 BCM 4 0 Telephony Device Installation Guide ...