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While on an active call

This section describes features available during an active call.

Place a call on hold

Use the Hold feature when talking on one line and another call arrives on a second
line. Retain the original call by putting it on hold and then answer the second call.

To place a call on hold:

Press the

Hold

key. The LCD indicator

flashes beside the line on hold.

Note: If

Automatic Hold

is enabled, the

active call is automatically put on hold
when you answer the second call.

To retrieve a call on hold:

Press the

Line

(DN) key beside the flashing

LCD indicator.

Transfer a call

Use the Transfer feature to redirect a call to the appropriate person.

To use the Transfer feature to direct a
call to a third party:

Press the

Transfer

key. The other party

is on hold and a dial tone sounds. The
LCD indicator light flashes steadily.

Dial the DN number to which the call is
transferred.

When that number rings or a person
answers, press the

Transfer

key.

2498

TRANSFER

Summary of Contents for i2004

Page 1: ...Meridian 1 and Succession Communication Server for Enterprise 1000 i2004 Internet Telephone User Guide ...

Page 2: ...2 Revision History November 2002 Standard 2 00 This document is up issued to support Meridian 1 Release 25 40 and Succession Communication Server for Enterprise 1000 Release 2 0 June 2001 Standard 1 00 ...

Page 3: ...ct Date Time format 18 Display diagnostics 19 Local Dialpad Tone 19 Choose Ring type 20 Enable Call timer 20 Enable OnHook Default Path 21 Change Feature Key Label 21 Set Information 23 Call features 24 Make a call 25 Make a call while on hook 25 Make a call while off hook 25 Use Handsfree calling 26 Use the Corporate Directory 27 Use Predial 29 Use Auto Dial 30 Activate Ring Again 31 Redial last ...

Page 4: ...licious call 41 Incoming calls 42 Activate Automatic Answerback 42 Activate Call Pickup 42 Use Call Waiting 43 While you are away from your desk 45 Use Call Forward 45 Use Internal Call Forward 46 Use Remote Call Forward 47 Secure your telephone 48 Talk with more than one person 50 Use the Call Join feature 50 Set up a Conference call 50 Use the Conferee selectable display and disconnect feature 5...

Page 5: ...d call 57 Use Enhanced Override Feature 59 Use Forced Camp on feature 59 Override a busy signal 60 Use Privacy Release 61 Use Radio Page 61 Use Voice Call 63 Additional Features 64 Virtual Office 64 Succession Branch Office 69 Hospitality features 71 Set Automatic Wake Up 71 Activate Message Registration 73 Use Maid Identification 74 Display Room Status 75 Flexible Feature Codes FFCs 77 Terms you ...

Page 6: ...directly below the label i2004 Internet Telephone features The i2004 Internet Telephone supports the following features Twelve programmable feature keys six physical Programmable Line DN Feature Keys self labeled and six lines features accessed by pressing the shift key Four Soft Keys self labeled providing access to ten features Large multi field LCD display Shared LAN access with a PC through an...

Page 7: ...dset or to switch a call from the handset or Handsfree to the headset A steady LCD light beside a Line DN key indicates the feature or line is active A flashing LCD indicates the line is on hold or the feature is being programmed Mute LCD Indicator Goodbye Hold LED Headset Directory Quit Inbox Message Message Waiting Light Incoming Call Indicator Soft Keys Self Labeled Fixed Feature Keys Expand to...

Page 8: ... the Inbox Message key Press the Shift key to toggle between two feature key pages and access an additional six lines features Press the Directory key to access Directory services Press the Mute key to listen to the receiving party without transmitting Press the Mute key again to return to a two way conversation The Mute key applies to Handsfree Handset and Headset microphones The Mute LED flashes...

Page 9: ...N key are the Line Feature keys located at the sides of the upper display area When you pick up the handset the line associated with this key can support a call Note Although you can have additional DN keys assigned to your telephone there is only one Primary DN Press the More key to access the next layer of Soft Keys self labeled keys Programmable Line DN Feature Keys self labeled are configured ...

Page 10: ...10 Telephone Controls ...

Page 11: ...ure key status The middle display area contains a single line information display for items such as party and set information The lower display area provides feature key labels Supervisor Activity MakeSetBusy Not Ready 2637 In Calls Programmable Line DN Feature Keys Self labeled Information display Date time display Call party info Feature Status info Options info Directories info Nortel Networks ...

Page 12: ...ntified with a LAN icon The other end of the CAT 5 line cable plugs into the IP network b For a telephone sharing a LAN access with a PC connect one end of the CAT 5 line cable to the LAN ethernet port located on the back of the telephone identified with a LAN icon and the other end to the IP network Insert a second CAT 5 line cable into the PC ethernet port located on the back of the telephone id...

Page 13: ...3 Install your i2004 Internet Telephone 5 Secure the telephone footstand to the telephone base Use the angle grip on the top back of the telephone to change position Rear view of i2004 Internet Telephone ...

Page 14: ...ers the following options Note The ellipses appearing after the an option item indicate there is a sublist To use the Telephone Option Menu 1 Press the Services key 2 Using the Navigation keys to move up and down through the Services Menu highlight Telephone Option 3 Press the Select key 4 Use the Navigation keys to scroll through the list of options that can be customized 5 Highlight a feature to...

Page 15: ...ng settings Adjust volume After selecting Volume adjustment from the Telephone Option menu choose Ringer Handset or Handsfree for volume adjustment To adjust Ringer volume 1 Select Ringer from the Volume menu or 2 Press Lower to decrease volume Higher to increase volume 3 Choose one of the following a Press the Select key to save the volume level and return to the Telephone Option menu b Press the...

Page 16: ... listen from the Volume menu or 2 Press Lower to decrease volume Higher to increase volume 3 Choose one of the following a Press the Select key to save the volume level and return to the Telephone Option menu b Press the Quit key to keep existing settings To adjust the Headset listen volume 1 Select Headset listen from the Volume menu or 2 Press Lower to decrease volume Higher to increase volume 3...

Page 17: ...ess the Quit key to keep existing settings Adjust Screen contrast The Screen contrast option enables adjustments to the telephone s display contrast After selecting Contrast Adjustment from the Telephone Option menu or 1 From the Contrast screen press Lower to decrease display contrast level Higher to increase display contrast level 2 Choose one of the following a Press the Select key to save the ...

Page 18: ...ne Option menu b Press the Quit key to keep existing settings Select Date Time format There are several Date Time formats Formats are based on the 12 hour and the 24 hour clock After selecting Date Time format from the Telephone Option menu 1 Using the Navigation keys highlight the desired format Sample formats appear on the upper right side of the display area 2 Choose one of the following a Pres...

Page 19: ... Dialpad Tone option enables a pressed telephone dial key to produce Dual Tone Multi Frequency DTMF sounds a single tone or no sound After selecting Local Dialpad Tone from the Telephone Option menu 1 Using the Navigation keys highlight one of the following dial pad ring tones a None to disable all tones b Short Click to enable a single tone for all keys c DTMF to turn on a separate DTMF tone for ...

Page 20: ...o the Telephone Option menu b Press the Quit key to keep existing settings Enable Call timer The Call timer measures how long you are on each call After you select Call timer enable from the Telephone Option menu or 1 From the Call timer screen choose one of the following a To turn on the Call timer press the On key b To turn off the Call timer press the Off key 2 Choose one of the following a Pre...

Page 21: ... Label option renames the label displayed next to each feature key or restores the default labels to the keys After selecting Change Feature Key Label from the Telephone Option menu choose one of the following To Change the labels 1 From the Change Feature Key Label screen press Select key 2 Press the Feature key that is being changed 3 Enter the new information for the feature key label To enter ...

Page 22: ...ture keys to default values Note When Yes is selected and values are changed to the default values you can not undo the change Feature key labels are erased in the memory The label settings must be re entered 2 To restore one selected label a Press Restore one key label b Press Select c Press a feature label key d Select Yes to change the selected feature label key to the default value Restore all...

Page 23: ...nternet Telephone Current firmware version TN programmed on set Node ID and IP address The Voice Gateway Media Card on which the Internet Telephone is registered After selecting Set Information from the Telephone Option menu 1 Using the Navigation keys scroll through the list to view Set information 2 Press the Quit key to return to the Telephone Option menu ...

Page 24: ...odes on your telephone The Call features and Flexible Feature Codes FFC described in the following sections must be assigned to your telephone and supported by system software To access a feature press a Feature key or enter a Flexible Feature Code Note Whenever Lift the handset appears in this guide you can also press the Headset or Handsfree button ...

Page 25: ...owing a Press the Line DN key b Lift the Handset c Press the Handsfree key d If a Headset is connected press the Headset key 2 Dial the number Make a call while on hook 1 Leave the Handset in the cradle 2 Press a Line DN key 3 Dial the number when dial tone sounds 4 When the called party answers lift the Handset Make a call while off hook 1 Lift the Handset 2 Dial the number 2498 2498 ...

Page 26: ... the Handsfree key To discontinue a Handsfree call Press the Goodbye key To mute a Handsfree call 1 Press the Mute key The LED indicator flashes 2 Press the Mute key again to return to a two way handsfree conversation To switch from Handsfree to Handset mode 1 Lift the Handset 2 Replace the Handset to end the call To switch from Handset mode to Handsfree mode 1 Press the Handsfree key 2 Replace th...

Page 27: ... Adjust your Headset volume by using Volume adjustment in the Telephone Option menu To switch from Handsfree to Headset 1 Connect the Headset and put the headset on 2 Press the Headset key Use the Corporate Directory Use the Directory feature to view select and dial Corporate Directory numbers 1 Press the Directory key to access Directory 2 Using the Navigation key highlight a Directory from the l...

Page 28: ...of the cursor press the Delete key 2 Press the Search key to find the desired name Note A successful search displays the first match on the screen 3 Choose one of the following a Press the Dial key to dial the result ing number b If there is no match to the search query start a new search or change the information in the initial search c Press the Quit key to exit without dialing To scroll to a sp...

Page 29: ... View or Card View Use Predial The Predial feature enables you to enter preview and edit numbers before dialing To use Predial 1 Without selecting a Line key dial the number 2 Press a Line key to dial the number 3 Lift the Handset when the called party answers or if in Handsfree mode begin to talk To edit a Predial number 1 Without selecting a Line key dial the number 2 Use the Navigation keys to ...

Page 30: ...er 1 Without lifting the handset press the appropriate Auto Dial key Note The display screen displays the word Autodial next to the appropriate key 2 Dial the telephone number including access code to be stored on the selected Auto Dial key 3 Press the Auto Dial key a second time to store the number on the selected key Note Once a number has been stored the word Autodial disappears and the stored ...

Page 31: ...g Again 1 Dial a number and receive a busy tone or no answer 2 Choose one of the following a Press the Ring Again key b Enter the Ring Again Activate FFC To call a Ring Again party when you receive notification 1 After receiving the notification tone lift the Handset 2 Press the Ring Again key to automatically dial the number To Quit Ring Again before notification Choose one of the following a Bef...

Page 32: ...Call By entering a one two or three digit code 0 999 use the Speed Call feature to store edit and automatically dial frequently called telephone numbers To store a Speed Call number 1 Press the Speed Call Controller key The triangular icon flashes indicating programming mode 2 At the prompt a Enter a one two or three digit code 0 999 and telephone num ber internal external or long dis tance number...

Page 33: ...em Speed Call 1 Lift the Handset or 2 Press the System Speed Call key or the System Speed Call Controller SScCtl key 3 Dial the Speed Call code to automatically dial the number Use Hot Line Use the Hot Line feature to automatically dial a specific number Other features such as Call Redirection can be added to Hot Line Call Redirection redirects a Hot Line call to be answered only by a person To us...

Page 34: ...ift the Handset 2 Press the Intercom key 3 Dial the one digit or two digit code for the desired intercom group member To answer an Intercom call while on a line other than your Intercom group line or 1 Press one of the following keys a The Hold key to put the current call on hold b The Goodbye key to end the call 2 Press the Intercom key and begin to speak Intercom Intercom ...

Page 35: ... or 1 Choose one of the following a Lift the Handset or b Press the Handfree button located on the left side of the handset Note The Handsfree feature may not be available on your telephone or c Press the Line DN key beside the LCD indicator as it flashes d Press the Headset key if a headset is connected to your telephone 2498 ...

Page 36: ...te If Automatic Hold is enabled the active call is automatically put on hold when you answer the second call To retrieve a call on hold Press the Line DN key beside the flashing LCD indicator Transfer a call Use the Transfer feature to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party 1 Press the Transfer key The other party is on hold and a di...

Page 37: ...n hold 2 Dial the number to which the call is being transferred 3 Choose one of the following a Press the Transfer key again or b Replace the Handset before the extension answers This starts the recall timer Note If the transfer is complete the recall timer stops If the transferred call is not answered your telephone rings 1 Lift the Handset to reconnect to the original caller 2 Choose one of the ...

Page 38: ...y parked and retrieve a call from any telephone Using Call Park does not tie up a line and when configured network wide can be used across networks A System Park Extension can be set to automatically park most calls To park a call on the System Park DN or your own DN During an active call press the Park key twice By default the call is parked on your DN unless a System Park is enabled to automatic...

Page 39: ...r your own DN dial the DN where you want to park the call or 4 Press the Transfer key or the Conference key To retrieve a parked call 1 Lift the Handset 2 Press the Park key 3 Dial the Call Park FFC 4 Dial the DN where you parked the call Note If a parked call is not retrieved within a specified period of time it rings back to your telephone or to the attendant TRANSFER Conf TRANSFER Conf Park ...

Page 40: ...tion on using the Charge key see Charge a call or Charge a Forced call on page 57 3 Press the Call Party key to return to the call Display incoming calls Use the Display feature to display a second incoming caller s number and name if available during an active call without interfering with the call in progress To view the information on an incoming call while on a call in progress 1 Press the Dis...

Page 41: ...isance calls within your system To use Call Trace while on a call Press the Call Trace key To use Call Trace without a Call Trace key or 1 Press the Transfer key or the Conference key 2 Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect CallTrace TRANSFER Conf p ...

Page 42: ...Press the Automatic Answerback key To deactivate Automatic Answerback Press the Automatic Answerback key again Activate Call Pickup Use the Call Pickup feature to pick up calls from any telephone in the same pickup group or another pickup group To answer a call in your own Call Pickup group 1 Lift the Handset 2 Press the Pickup key or enter the Pickup Ringing Number FFC To answer an incoming call ...

Page 43: ...ress the Goodbye key Use Call Waiting Use the Call Waiting feature to alert you to an incoming call by producing a tone It also puts the current call on hold while you answer the new call To answer an incoming call while on another call 1 When the incoming call tone sounds press the Hold key to put a current call on hold Note If Automatic Hold is enabled it is not necessary to press the Hold key 2...

Page 44: ...y associated with the first call If you do not have a Call Waiting key 1 Press the Goodbye key to end the current call and answer the incoming call 2 Press the Line DN key beside the flashing status icon to answer the incoming call 2498 2498 ...

Page 45: ... ringing that call cannot be forwarded To forward your calls or change the forward number 1 Press the Forward key or lift the Handset and enter the Call Forward All Calls Activate FFC 2 Dial the DN where you want to forward your calls 3 Press the Forward key To Quit Call Forward Press the Forward key or lift the Handset and enter the Call Forward All Calls Deactivate FFC To reinstate Call Forward ...

Page 46: ...nternal calls 1 Press the Internal Call Forward key or lift the Handset and enter the Internal Call Forward Activate FFC 2 Dial the DN to which your internal calls will be forwarded 3 Press the Internal Call Forward key To Quit Internal Call Forward Press the Internal Call Forward key or lift the Handset and enter the Internal Call Forward Deactivate FFC To reinstate Call Forward to the same numbe...

Page 47: ...al your direct system access number and wait for dial tone 3 Dial the Remote Call Forward Activate FFC to activate the feature 4 Dial your Station Control Password A dial tone sounds 5 Choose one of the following a Dial your DN b To forward calls to the previous call forward telephone number press the key Do not perform steps 6 and 7 6 Dial the number to which calls are being forwarded If calls ar...

Page 48: ...Control Password 5 After hearing the dial tone dial your DN 6 Press the key Secure your telephone Use the Electronic Lock feature to prevent others from making calls from your telephone The lock consists of a password that you can change To lock your telephone 1 Lift the Handset 2 Dial the Electronic Lock Activate FFC 3 Dial your Station Control Password 4 Choose one of the following a If dialing ...

Page 49: ... 4 Choose one of the following a If dialing locally press the Good bye key b If dialing FFC remotely dial your DN To change your password must be done from your telephone 1 Lift the Handset 2 Dial the Station Control Password Change FFC 3 Dial the current password for your telephone 4 Dial the new password 5 Dial the new password again 6 Press the Goodbye key ...

Page 50: ...onnect to your current call 3 Press the Conference key again to join the person on hold to your conversation Set up a Conference call Use a Conference call for three or six depending on your telephone s configuration people including yourself To set up a conference call 1 While on a call press the Conference key to place the party on hold You receive dial tone 2 Dial the number of the person you w...

Page 51: ...key press changes the screen to show a different active conferee Note This action has no effect on the display of other telephones involved in the conference 2 Press the Goodbye key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off To disconnect a conferee 1 While on a conference call press the Conferee Selectable Display key until t...

Page 52: ...Handset 2 Press the Group Call key or enter the Group Call FFC The feature automatically calls all group members The icon flashes until all members answer The telephone numbers of the group members appear on the display as they answer When the last person answers the Group Call indicator lights steadily When a person in your group is on a conference call or another group call they are not connecte...

Page 53: ...e on your telephone when a group call is made you receive a long tone through the handset or speaker c You do not receive notification of a group call if you are already on a conference call or another group call To end a Group Call Press the Goodbye key Note When the person who made the group call disconnects the call terminates for all members of the group However the members of the Group Call c...

Page 54: ...Set Busy feature to make your telephone appear busy to all callers To activate Make Set Busy Press the Make Set Busy key or lift the Handset and enter the Make Set Busy Activate FFC To deactivate Make Set Busy Press the Make Set Busy key a second time to deactivate the feature or lift the Handset and enter the Make Set Busy Deactivate FFC MakeSetBsy MakeSetBsy ...

Page 55: ...ress the Centrex Switchhook Flash key and wait for interrupted dial tone 2 Press the Auto Dial key to call the number desired 3 Press the Goodbye key to end the call Use the Buzz signal Use the Buzz feature to notify another person of a call a visitor or a request Two telephones that are linked together enable one person to signal the other The person signaled hears a buzz To buzz the telephone li...

Page 56: ... Access Code to complete the connection to the page system 3 Make your announcement To disconnect Call Page 4 Press the Goodbye key Use Centrex Exchange Switchhook Flash Use the Centrex Exchange Switchhook Flash feature during an established call to use a Centrex service such as Call Transfer or Three Way Calling To use Centrex Exchange Line Switchhook Flash 1 While in a call press the Centrex Swi...

Page 57: ...ng distance call to an account before you dial 1 Lift the Handset 2 Press the Charge key or dial the Call Detail Recording FFC 3 Dial the charge account number 4 When the dial tone sounds dial the number To charge a call in progress or 1 Press the Transfer key or the Conference key 2 Press the Charge key or dial the Call Detail Recording FFC 3 Dial the charge account number 4 Press the Line DN key...

Page 58: ...s the Transfer key when you hear the telephone ring Note You can talk privately to the person at the transfer number before you press the Transfer key To charge a call to an account when you add someone to a conference call 1 Press the Conference key The call is placed on hold 2 Press the Account key or dial the Call Detail Recording FFC 3 Dial the charge account number 4 Dial the number of the pe...

Page 59: ... 2 Press the Override key again or enter the Override FFC again The other two persons on the call receive an override tone and a conference call is established between the three of you If anyone disconnects the other two persons remain connected To end the connection Press the Goodbye key Use Forced Camp on feature Use the Forced Camp on feature to automatically ring another telephone internal or ...

Page 60: ...ur extension When the telephone rings lift the Handset Note You can program your telephone for either Camp on or Call Waiting but not both Override a busy signal Use the Override feature to override a busy signal and interrupt another call To override a busy engaged signal 1 Dial a telephone number and receive a busy signal 2 Press the Override key or enter the Override FFC The people in the targe...

Page 61: ...tay on the line until they answer The paged person answers the call after entering a special Page Meet me code from any telephone To use Automatic Preselection Meet me page 1 Lift the Handset 2 Dial the Radio Paging Access FFC The page dial tone sounds 3 Dial the number of the party you want to page After dialing the ringback tone sounds Note The paged person can use any telephone to enter a Radio...

Page 62: ...wn DN number 3 If your call goes unanswered for a preset time period after which a 15 second high pitched tone sounds followed by silence then press the Goodbye key or replace the Handset To answer a Radio Page If you carry a Radio Pager a page indicates that someone dialed your Directory Number DN If the Radio Page system is set up to function in Meet me mode you can answer the page call from any...

Page 63: ... announcement through someone else s telephone speaker To make a voice call 1 Lift the Handset 2 Press the Voice Call key and make the announcement 3 Press the Goodbye key To respond to a voice call Your telephone rings once and the caller s voice transmits through your speaker Lift the Handset VoiceCall ...

Page 64: ...hone To activate Virtual Office on your Office telephone from your Remote telephone 1 Press the Services key to access the Services menu 2 Using the Navigation key highlight Virtual Office Login 3 Press the Select key The display provides a prompt for the User ID 4 Enter your DN with the access code Note This must be an ESN number 5 Press the Select key to move to the password prompt 6 Enter the h...

Page 65: ...ime date and tones to your remote telephone from your office telephone Logged on to i2004 Figure 1 Logged in using a i2004 Figure 2 Logged in using a i2050 A User information line displays the number on your i2004 or i2050 telephone Virtual Office on your Remote Telephone ...

Page 66: ...he following 1 To completely disconnect your office telephone from the remote telephone a Press the Home key b Enter your User ID and password this logs the office telephone back on to your office network 2 To use your office telephone as the remote telephone for Virtual Office press the Virtual key to login to another telephone To log out from your remote telephone 1 Press the Services key to acc...

Page 67: ... Office login to it from another telephone Make Set Busy is inactive on ACD set to log in Set Make Set Busy active on ACD set to log in Invalid ID 1 Incorrect User ID entered Enter correct User ID User ID not in Gatekeeper database Notify local network administrator Invalid ID 2 Incorrect User ID entered Enter correct User ID Locked from Login Failed to enter the correct Station Control Password t...

Page 68: ...hone does not have VOUA Class of Service Notify local network administrator Permission Denied 6 Incorrect User ID entered Retry with correct User ID Incorrect Station Control Password entered Select Retry and try again with the correct Station Control Password Server Unreachable 1 Network problem Notify network administrator if problem persists Server Unreachable 2 Network problem Notify network a...

Page 69: ...ten minutes Local Mode If the WAN connection goes down the telephone loses communication with the Main Office TPS It then registers with the Branch Office and receives telephone services from the Branch Office When in Local Mode the telephone displays LOCAL MODE Use Test Local Mode to check local mode functionality make and receive telephone calls This is useful when provisioning has changed for a...

Page 70: ...oubleshoot Branch Office When using Branch Office you may see error messages on your screen The following table lists error messages and corrective actions Resume Normal Mode Resume Normal Mode Select Table 2 Troubleshoot Branch Office Display Message Probable Cause Actions Local Mode Test Local mode Press Services key and select Resume Normal Mode Network problem Contact Local network administrat...

Page 71: ...wer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call 1 Lift the Handset 2 Dial the Automatic Wake Up Request FFC 3 Dial the Automatic Wake Up time in a 24 hour time format hhmm A tone sounds to confirm your entered time Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is 2145...

Page 72: ...t the Handset 2 Dial the Automatic Wake Up Verify FFC 3 Dial the Automatic Wake Up time in a 24 hour time format hhmm If your query matches the preset time a confirmation tone sounds Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is 2145 4 Press the Goodbye key ...

Page 73: ...rectory Number DN 3 Press the Message Registration key again To change a meter 1 Press the Message Registration key 2 Dial the room DN number 3 Dial the correct meter count 4 Press the key 5 Press the Message Registration key again To reset a meter to zero 1 Press the Message Registration key 2 Dial the room Directory Number DN 3 Press the key 4 Press the Message Registration key again MsgReg MsgR...

Page 74: ...Directory Number DN for the room for which the cleaning status is being changed 3 Dial one of the following cleaning status codes The interrupted dial tone sounds 4 Press the key 5 Dial the Maid ID If you dial the wrong Maid ID press the key and redial the ID 6 Press the Room Status key RoomStatus 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed ins...

Page 75: ...Number DN for the room The DN displays followed by a two digit code a The first digit indicates the occu pancy status b The second digit indicates the cleaning status of the room 3 Press the Room Status key RoomStatus 0 Room vacant 1 Room occupied 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale RoomStatu...

Page 76: ... indicates the cleaning status of the room 3 Dial the status code for the room A three digit code appears The first digit indicates the occupancy status the second the old cleaning status and the third the new status 4 Press the Room Status key RoomStatus 0 Room vacant 1 Room occupied 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cle...

Page 77: ...ride Internal Call Forward Activate Radio Paging Internal Call Forward Deactivate Radio Paging Access Remote Call Forward Activate Radio Paging Answer Remote Call Forward Deactivate Ring Again Activate Park Call Ring Again Deactivate Park Call Access Speed Call Controller Pickup Ringing Number Speed Call User Pickup Group System Speed Call User Pickup Directory Number Station Control Password Chan...

Page 78: ...velopment An audible non working tone is generated along with a display message Service not available if this key is pressed Date time display The current date and time when the telephone is in an idle state Directory key Enables access to the Corporate Directory Directory Number DN A number consisting of one to seven digits for a telephone Also known as an extension number Expand to PC A Fixed ke...

Page 79: ...he i2004 telephone that connects to your voice messaging system when the key is pressed Indicator An LCD or an LED that indicates the status of a feature by the flash wink steady on or off Information display Any display of call activity lists prompts and status of calls On the i2004 telephone this information area is a one line by twenty four characters If the text message exceeds this area a scr...

Page 80: ...cally selected for an outgoing call Paging tone A special tone heard when using the Radio Paging feature You hear two beeps followed by dial tone Primary Directory Number The main extension number on your telephone It is referred to by the Primary Directory Number PDN key Private Line A feature that can be assigned to your telephone With this line you can reach an outside number without dialing a ...

Page 81: ... Option menu Special dial tone The three consecutive tones followed by dial tone that you hear when accessing telephone features Status Messages A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active Ringer is ...

Page 82: ...ses the switchhook and you either answer an incoming call or you receive a dial tone to make a call User Interface In this User Guide User Interface refers to the display screen that interacts with the end user as a result of an action or event ...

Page 83: ...83 Terms you should know ...

Page 84: ... Label 9 21 Charge a call or Charge a Forced call 57 Conference call 50 Contrast Adjustment 9 Contrast adjustment 17 Copy Key 78 CSE 1000 81 D Date time format 9 18 78 Direct Inward System Access 48 Directory 8 27 Directory Key 27 78 Directory Number 78 Display 17 18 Display Diagnostics 9 19 Display incoming calls 40 Display Key 40 DN 78 E Electronic Lock 48 Enhanced Override Feature 59 F Fastbusy...

Page 85: ...ous call Trace 41 Meet me page 61 Meridian One 80 Message Registration 73 More Key 9 80 Mute 8 26 N Navigation Keys 8 14 O Off hook 25 80 On hook 25 OnHook Default Path 9 On hook dialing 29 Override 59 60 P Page Meet me code 61 Paging tone 80 Password change 49 Predial Recall 29 Primary Directory Number 9 80 Privacy Release 61 Private Line 80 Programmable Line DN Feature Keys self labeled 9 80 Q Q...

Page 86: ...eaker Key 8 Special dial tone 81 Speed Call 32 Speed Call System 33 Station Control Password 48 49 Status Messages 80 81 Succession Branch Office 69 Succession Communication Server for Enterprise 1000 81 Switchhook 81 System or Switch 81 System Speed Call 33 T Telephone Option 9 Timed Reminder Recall 37 Transfer a call 36 U User Interface 80 82 V Virtual Office 9 64 Voice Call 63 Volume Adjustment...

Page 87: ...87 Index ...

Page 88: ...These limits are designed to provide reasonable production against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is like...

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