Nortel BCM50 2.0, Installation Manual

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Chapter 7 Registering Nortel 20XX and 11XX IP telephones 55
Telephony Device Installation Guide
Troubleshooting IP telephones
If the system is not properly configured, several messages can appear.
Programming note: To display the configuration information for a telephone connected to the
system:
• If the telephone is engaged, press the key, followed by the key.
S2 PORT Default: *7000 This is the port the telephone uses to access this system.
S2 ACTION Default: 1
S2 RETRY COUNT <digits between 0
and 255> Set this to the number of times you want the telephone to retry the
connection to the system.
VLAN 0: No VLAN
1: Manual VLAN
2: Automatically
discover VLAN
using DHCP
Choose 0: NO VLAN if there is no VLAN on the network.
If you do not have DHCP on the network, or if DHCP is supplied by a
remote server, select number 1 and enter the VLAN ID*.
If you have the system DHCP active on your system, select number 2 if
you want DHCP to find the VLAN assignment automatically.
*VLAN is a network routing feature provided by specific types of
switches. To find out if VLAN has been deployed on your system, check
with your network administrator. If VLAN is deployed, the system
administrator responsible for the switch can provide the VLAN IDs for
your system.
Cfg XAS? 0: No (default)
1: Yes
If you want to enable connection to a Net6 service provider server,
choose 1. You are then prompted for an IP address for the server.
* Firewall note: Ensure that the firewall filters are set up to allow IP traffic into and out of the system.
Table 5 IP telephony display messages
Message Description/Solution
SERVER: NO PORTS LEFT
The system has run out of ports. This message remains on the display until a
port becomes available and the telephone is powered down and then up. To
obtain more ports, you can install additional VoIP keycodes.
Invalid Server Address
The S1 is incorrectly configured with the IP address of a system network
adapter other than the published IP address.
IP Address conflict
The telephone detected that a device on the network is currently using the
IP address allocated to the telephone.
Registration Disabled
The Registration on the system is set to OFF.
SERVER UNREACHABLE.
RESTARTING . . .
Check that you have entered the correct Netmask and gateway IP addresses.
If the settings are correct, contact your system administrator.
NEW SET
The telephone has not been connected to the system before, and must be
registered.
Table 4 IP telephone server configurations (Sheet 2 of 2)
Field Value Description