Nortel BCM200/400 Quick Reference Manual Download Page 3

P0911955 Issue 02

Enterprise Edge 2.0 Unified Messaging Quick Reference Guide

Welcome to Enterprise Edge Unified

Messaging

About unified messaging

Unified messaging gives you access to voice messages from your personal computer. You
can manage all your voice, fax and e-mail messages from one graphical interface. You can
also access your mailbox from your telephone at any time.

With unified messaging you can send and receive messages that include any combination
of voice, fax and text. You can use unified messaging to:

Listen to voice messages

View and print fax messages

Record and send voice messages

Create and send fax messages

Forward and reply to voice and fax messages

Add message options such as urgent and private

Add voice, fax or text files to messages

Create personal distribution lists

Change your password

Refer to the Help available with unified messaging for detailed information not covered in
this Quick Reference Guide.

This guide shows examples in Microsoft Outlook. The way your screen looks can vary in
Microsoft Exchange.

System requirements

To record and play unified messaging voice messages from your computer, your computer
must have:

a sound card

a microphone

speakers

To use any of the fax options, your system must have a fax card and the voicemail FAX
option installed. Ask your System Administrator to install this option.

Summary of Contents for BCM200/400

Page 1: ...www nortelnetworks com 2000 Nortel Networks P0911955 Issue 02 Enterprise Edge 2 0 Unified Messaging Quick Reference Guide...

Page 2: ......

Page 3: ...cord and send voice messages Create and send fax messages Forward and reply to voice and fax messages Add message options such as urgent and private Add voice fax or text files to messages Create pers...

Page 4: ...n to reach the server To log on from your PC 1 On your desktop double click the Microsoft Outlook icon The Login to unified messaging dialog box appears 2 In the Mailbox box type your mailbox or exten...

Page 5: ...fied messaging To change your voicemail password from Microsoft Exchange or Microsoft Outlook 1 On the Outlook window click Tools and then click mailbox manager The Mailbox Manager dialog box appears...

Page 6: ...create new messages Subject shows the sender and if the message is voice fax or text To open a message double click the message icon New messages appear in bold Click the New Mail Message icon to crea...

Page 7: ...lays an exclamation mark After you play your message the exclamation mark disappears The unified messaging player To play a voice message 1 Double click the voice message icon in the unified messaging...

Page 8: ...you can enlarge or reduce the image rotate it move it copy it or print it To view a fax message 1 Double click the fax message icon in the unified messaging Inbox The message appears in a separate wi...

Page 9: ...d and send a voice message 1 On the Microsoft Exchange or Microsoft Outlook toolbar click the New Mail Message icon A new message window appears 2 Click inside the body of the message 3 Click the Inse...

Page 10: ...ecord a voice message and save it as a file to use later 1 In an unified messaging message record a message 2 On the File menu click Save As The Save As dialog box appears 3 In the File name box type...

Page 11: ...en the document that you want to fax It must be 8 5 inches wide or less 2 On the File menu click Print 3 From the list of printers select voicemail Fax 4 Click the OK button The Compose Fax dialog box...

Page 12: ...ed messaging new mail message 2 Type or paste text into the message and then click the Send button To save a text message 1 On the File menu click Save As The Save As dialog box appears 2 In the File...

Page 13: ...k the Reply icon or if you want to reply to the sender and all the recipients of the message click the Reply to all icon 3 Click the Send button Adding attachments to messages Before you send a messag...

Page 14: ...ersonal Address Book can include distribution lists and names To add a voicemail address book address to your Personal Address Book 1 On the Microsoft Outlook or the Microsoft Exchange toolbar click t...

Page 15: ...onal Address Book 1 On the Microsoft Outlook or Microsoft Exchange toolbar click the Address Book icon The Address Book dialog box appears 2 In the Show Names from the list box select voicemail addres...

Page 16: ...y sensitivity and delivery options On the open message window click File and then click Properties The Properties dialog box appears Sets the value of the message to Low Normal or High Notifies you wh...

Page 17: ...t 1 On the Microsoft Outlook or Microsoft Exchange toolbar click the Address Book icon The Address Book dialog box appears 2 Click the New Entry icon The New Entry dialog box appears 3 In the list of...

Page 18: ...18 Creating personal distribution lists Enterprise Edge 2 0 Unified Messaging Quick Reference Guide P0911955 Issue 02...

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